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RakeshPatel2 - PeerSpot reviewer
Software Engineer at HSBC
Real User
Pipeline takes code from any versioning system, but solution could be more stable and easier to configure
Pros and Cons
  • "With Jenkins, the pipeline will take your code from any versioning system like GitHub or Bitbucket. All the security scans can happen in one go and then all the tests also get run. You can just build one container in it and deploy it."
  • "For this solution to be a 10, it has to be a lot more stable. Maybe the public version of Jenkins is stable, but in our case it's not stable."

What is our primary use case?

We have multiple job templates available. You just need to find the best template for your needs. If you just want to do a Maven build, there will be a more suitable template there. For something else, if you just have one rebuild and you want to deploy it from the server, there will be some other job template available. We have multiple job templates, so we need to configure according to that template and then it's okay.

The solution is deployed on-premises. About 15% of my organization is using this solution. It's basically used by the DevOps engineers. Not all the developers use it.

What is most valuable?

With Jenkins, the pipeline will take your code from any versioning system like GitHub or Bitbucket. All the security scans can happen in one go and then all the tests also get run. You can just build one container in it and deploy it.

What needs improvement?

For this solution to be a 10, it has to be a lot more stable. Maybe the public version of Jenkins is stable, but in our case it's not stable. There is a knowledge record, but you still need to figure out the way to configure it initially. It has to be easier. There should be some indication that an error is not caused by Jenkins.

For how long have I used the solution?

I have been using this solution for a year and a half.

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What do I think about the stability of the solution?

Because we are using in-house tools, it's a little bit unstable.

What do I think about the scalability of the solution?

It's very scalable.

How are customer service and support?

We haven't needed to call support. If we have any issues, we contact HSBC's support team or the one who created the template.

How was the initial setup?

Initial setup is difficult. From start to finish, deployment takes an hour and a half.

What about the implementation team?

We are using in-house tools.

What's my experience with pricing, setup cost, and licensing?

Jenkins is open-source.

What other advice do I have?

I would rate this solution 6 out of 10. 

I have less knowledge of the raw Jenkins, but Jenkins is doing almost all the stuff that I want it to do, but it's not a 10 because of the difficulties to configure it, to make it work, to do end-to-end, and then the stability.

You should first find out all the requirements that Jenkins is doing. You need to find out if you have any coding issue or if Jenkins has any issue. Now I train people to use it, and normally these are the issues that I find. There are many occasions where there is an issue with code but it's not always that Jenkins is wrong; sometimes it's the code that is breaking.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AWS DevOps Engineer at 9I Web Solution
Real User
Streamline app deployment with robust automation features and good configuration capabilities
Pros and Cons
  • "Jenkins is free and open source."
  • "Jenkins can sometimes run slow, especially when restarting after a plugin installation or when returning from a pipeline view to the dashboard."

What is our primary use case?

I primarily use Jenkins for creating a pipeline for all applications, from checking out from GitHub to deploying the app. It involves updating the code in GitHub and using GitHub's Argo CD action for deployment. 

In our DevOps operations, we utilize Jenkins for automation to check out code from GitHub, scan vulnerabilities, check dependencies, and create Docker images.

What is most valuable?

Jenkins is free and open source, which is beneficial for any company. The ability to use parameters and the option to categorize pipelines as folders or views is useful. 

Additionally, its building and configuring capabilities are similar to other tools. I find Jenkins stable and have not faced scalability issues, only encountering problems with instance limitations, not Jenkins itself.

What needs improvement?

Jenkins can sometimes run slow, especially when restarting after a plugin installation or when returning from a pipeline view to the dashboard. This slow performance is a challenge I have observed.

For how long have I used the solution?

I have been working with Jenkins for a year since I began my career.

What do I think about the stability of the solution?

I find Jenkins to be very stable. I have not encountered any significant stability issues.

What do I think about the scalability of the solution?

I have not faced any scalability issues with Jenkins. Any problems we encountered were due to instance limitations, not Jenkins itself.

How are customer service and support?

I have not used Jenkins support as I am a junior developer and usually rely on my mentors, seniors, or friends for help. I also search the internet and YouTube for solutions when needed.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up Jenkins was straightforward for me. I open it in an EC2 instance and then install Java and Jenkins. It's easy to maintain, and the maintenance process is simple but requires regular updates to the pipeline.

Which other solutions did I evaluate?

I have limited experience with GitHub Actions, using it for certain projects as a convenience because we already use GitHub for source control.

What other advice do I have?

I recommend Jenkins, especially for beginners starting with DevOps pipelines. It is easy to get started with and understand. Learning about Jenkins' advanced features, such as dealing with folders and build pipelines, is important before diving into projects. 

I rate Jenkins a nine out of ten due to its ease of use and features.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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December 2024
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Akinwale Awoyele - PeerSpot reviewer
DevOps Consultant at Deloitte
Real User
An unsatisfactory user interface and the documentation is not helpful
Pros and Cons
  • "The solution is scalable and concurrent users have access to the platform."
  • "The documentation is not helpful, as it is not user-friendly."

What is our primary use case?

We use this product as an open-source CI/CD. It allows integration, building pipelines, and even linking them to Azure or AWS platforms. It is an open-source tool. However, I wouldn't call it a public cloud. I would refer to it as an open-source tool for continuous integration and deployment. It can be integrated across every platform.

Our primary use case for this solution is creating pipelines for some projects we work on. Additionally, we use it to build pipelines and provide them with commands. For example, if we want to make a Docker image or send the deployments to Azure then we can integrate them into the Jenkins app service instead of Azure DevOps.

What needs improvement?

The user interface could definitely be improved, and I rate it close to zero. It isn't very good, and I am sure why it has not been worked on. The user interface could definitely be improved.

For how long have I used the solution?

We have been using this solution for approximately a year and a half and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable but it is slow. It is a free service so I can't complain about the time it takes.

What do I think about the scalability of the solution?

The solution is scalable and concurrent users have access to the platform. Currently, only a few people in our company are using this product.

How are customer service and support?

I have not contacted customer service and  support.

How was the initial setup?

The initial setup was difficult. It is not easy to comprehend, and I recommend having a hands-on tutor or experience for you to be able to use it effectively. Additionally, the documentation is not helpful, as it is not user-friendly. I am unsure if this is because it is an open-source product, but it can definitely be improved.

It took approximately two hours to set up from scratch. In order to create the Docker image dependencies that need to be integrated need to be checked. The required keys also need to be identified because some SSH keys might be needed.

Which other solutions did I evaluate?

We chose this solution because it is in line with the budget and customer preferences. 

What other advice do I have?

I rate this product a four out of ten. I would advise people using this product for the first time to review the provided documentation and watch some YouTube videos on the setup process while trying to understand the platform itself. The documentation is essential as it allows for a better explanation of some features and YouTube assists with troubleshooting. The product is affordable, but the user interface needs to be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1652133 - PeerSpot reviewer
Cloud Engineer at a retailer with 10,001+ employees
Real User
Beneficial plugin integration, useful elastic management, and reliable
Pros and Cons
  • "Jenkins can be used for elastic management, if you have any sensitive data or credentials you can use them across the environment. Additionally, the solution is easy to use and can be used across multiple use cases."
  • "The solution could improve by having more advanced integrations."

What is our primary use case?

There are many use cases for Jenkins. We have an AWS infrastructure in which we have created templates for the provisioning of the infrastructure, and for the infrastructure network appliance, we use Jenkins.

For the builds, we use Docker images, Maven, Gradle, and other builds. We send all the build environments to the Artifactory Servers running Jenkins. 

For any deployments to the systems, such as any standalone machines, Kubernetes cluster, or Auto Scaling groups, we use the Jenkins. 

If a Kubernetes cluster is ready and you want to have other external configurations we use Jenkins for all of the configuration setups.

Jenkins can be used to check vulnerabilities of any system or Docker images.

What is most valuable?

The most valuable features I have found are it can integrate other services as a plugin. For example, if you want to integrate GitHub, or third-party tools, such as Prisma scan, you can have them as plugins and you start using them. 

Jenkins can be used for elastic management, if you have any sensitive data or credentials you can use them across the environment. Additionally, the solution is easy to use and can be used across multiple use cases.

What needs improvement?

The solution could improve by having more advanced integrations.

For how long have I used the solution?

I have been using Jenkins for approximately four years.

What do I think about the stability of the solution?

The solution is stable. However, if you have any network interruption or any server failure it will not be stable.

What do I think about the scalability of the solution?

I have used the stand-alone Jenkins systems and I have other slaves configured with different systems or Docker containers and it has been operating well.

The scalable depends on the environment, if you want to have scalability it is possible. However, if there was a specific option to scale Jenkins systems it would be great.

We have approximately 250 users using this solution.

How are customer service and technical support?

I have not used the technical support from Jenkins but I have used the online forums which have been helpful in answering questions.

Which solution did I use previously and why did I switch?

I have previously used GitLab and Azure DevOps tools. I have found them both to be more complicated than Jenkins and this is why I switched. I am more familiar with Jenkins and this is another factor of why I use it.

How was the initial setup?

The installation is straightforward. All you have to do is update your repository and then install it. There are certain configurations needed after the installation, such as providing the secret key, accessing the server, managing the user access for separate groups, for example, development, performance, and QA groups all need different access levels assigned. It does not take more than 10 minutes.

What about the implementation team?

We did the implementation ourselves. Additionally, we can create scripts to do the configurations, this reduces the time needed for us to do them individually.

I am a DevOps engineer and we configure or automate deployments, schedule deployments, and then giving access to certain teams, such as the QA teams. They login in the morning and then if they want any new deployments, they can get it done. 

There is a development team to a certain environment, such as test environments, where they can test their code. They have a particular job and can do the deployments by themselves.

What's my experience with pricing, setup cost, and licensing?

Jenkins is a free open-source server.

What other advice do I have?

I would recommend this solution to others.

I rate Jenkins a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior site reliability engineer at Next think india
Real User
Top 20
Time-saving automation with security benefits but needs improvement in job sequence reliability
Pros and Cons
  • "Jenkins is particularly valuable since it saves time by automating manual tasks."
  • "There are some issues with Jenkins, especially with the SIP job."

What is our primary use case?

I primarily handle Jenkins in my organization for tasks such as enabling CI/CD and infrastructure deployment. We deploy applications and automate processes using the open-source Jenkins solution rather than CloudBees.

How has it helped my organization?

Jenkins has been a good fit for our processes. We have biweekly sprints with continuous integration and delivery, enabling us to automate many tasks. This improves efficiency and fits well into our requirements.

What is most valuable?

Jenkins is particularly valuable since it saves time by automating manual tasks. It also securely stores secret information, supports a wide range of integration plugins, maintains deployment history, and allows seamless user onboarding with LDAP connectivity. Additionally, the setup is straightforward.

What needs improvement?

There are some issues with Jenkins, especially with the SIP job. When you run the SIP job, it triggers child jobs in a sequence, yet often fails post-completion. These issues are open in Jenkins, and while there are fixes and it remains usable, improvements are needed in this area.

For how long have I used the solution?

I have around eight years of experience working with Jenkins.

What do I think about the stability of the solution?

I would rate Jenkins' stability as seven out of ten. The software is quite reliable, but there is room for improvement.

What do I think about the scalability of the solution?

Jenkins is scalable; you can add multiple worker nodes to manage load effectively. I would rate its scalability as eight out of ten.

How are customer service and support?

For Jenkins, being an open source solution, there is no official technical support available. You can raise issues in GitHub, however, it's primarily supported by an open-source community.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before Jenkins, we used shared groups to deploy, which was mostly a manual operation involving automated scripts. Jenkins replaced this by automating processes, which enhanced efficiency.

How was the initial setup?

The initial setup of Jenkins is fairly easy, especially for someone with my background. It's a straightforward process.

What other advice do I have?

Based on my experience, I would recommend Jenkins since it greatly automates processes, securely stores sensitive information, supports multiple integrations, and maintains deployment history effectively.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vanny Yang - PeerSpot reviewer
Senior Server Engineer at Cellcard
Real User
Top 5Leaderboard
Contains a lot of built-in packages and tools
Pros and Cons
  • "Jenkins has a lot of built-in packages and tools."
  • "The support for the latest Java Runtime Environment should be improved."

What is our primary use case?

As an administrator, I manage Jenkins. The development team uses it more frequently for automation and CI/CD.

What is most valuable?

Jenkins is a very good automation tool for building and deploying CI/CD. It is a good building tool and is the most popular tool for Java and microservices projects. Jenkins has a lot of built-in packages and tools.

What needs improvement?

The support for the latest Java Runtime Environment should be improved. We usually need support with Java Runtime Environment during the installation and administration of Jenkins.

Jenkins should add support for Java Runtime Environment.

For how long have I used the solution?

We have been using Jenkins in our organization for the past five years.

What do I think about the stability of the solution?

Jenkins is a stable product.

What do I think about the scalability of the solution?

The on-premise solution is used by seven people in our organization, including five people from the development team and two from infrastructure administration. So around seven people use Jenkins on-premise.

How are customer service and support?

So far, I have never raised any support requests for Jenkins. I go through the Google online forum to solve the issues I usually face because it is an open-source deployment tool. However, I can rate it a six or seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is not that hard. If you are familiar with the Linux system and the Java Console, it is very easy to set up. It is easy to install and deploy.

What's my experience with pricing, setup cost, and licensing?

Jenkins is an open-source tool.

What other advice do I have?

Jenkins is Java-based. Our organization recently upgraded to Jenkins 2.390. We deploy Jenkins into VMware vCenter machines.

We use Amazon Web Services for pipeline automation on the cloud. I would recommend Jenkins to others. Jenkins is a popular CI/CD tool commonly used by DevOps teams. I rate Jenkins an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Muzammil Riaz - PeerSpot reviewer
Senior Test Engineer at a outsourcing company with 201-500 employees
Real User
Top 10
This is an open-source solution with a vast number of resources available online
Pros and Cons
  • "The solution is scalable and has a large number of plugins that can help you scale it to your needs."
  • "The solution's UI can use a facelift and the logs can use more detailed information."

What is our primary use case?

The solution is a continuous integration tool.

What is most valuable?

The most valuable features of the solution are the vast number of resources available online to all users and that it is open source.

What needs improvement?

The solution can be improved by introducing a handbook describing the variety of plugins that are available and what each one is used for. There are so many plugins if you don't have experience with them you can't create a properly working CI pipeline. The addition of automated plugins can improve the solution.

The solution's UI can use a facelift and the logs can use more detailed information.

For how long have I used the solution?

I have been using the solution for one and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable and has a large number of plugins that can help you scale it to your needs.

How was the initial setup?

Aside from having to select the appropriate plugins the initial setup is straightforward.

What about the implementation team?

The implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is open source.

Which other solutions did I evaluate?

Before choosing the solution I evaluated TeamCity and GitHub Actions.

What other advice do I have?

I give the solution eight out of ten.

The solution has several advantages over its competition because it doesn't require a license, is easy to integrate, and there are a lot of free resources and information available online.

I recommend the solution and suggest to anyone thinking about using it to first familiarize yourself with the plugins and know what it is you want to get out of the product before installing it.

There are over 2000 people in our organization and over 80 percent of our project use this solution.

The solution has readily available documentation and support that can be found online.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DevOps engineer at Vvolve management consultants
Real User
Top 5
Open-source tool for continuous deployment but requires enhanced UI
Pros and Cons
  • "It offers continuous deployment and continuous testing. It enables us to figure out anything."
  • "The user interface could be improved, and its reporting capabilities need enhancement. The plugins could be more effective."

What is our primary use case?

Jenkins is a tool for continuous integration and continuous deployment. It is open-source automation software that aids in deploying software, executing tasks, and creating pipelines. Jenkins is widely used to automate the building, testing, and deployment of applications through pipelines designed to streamline the development process.

What is most valuable?

It offers continuous deployment and continuous testing. It enables us to figure out anything.

What needs improvement?

The user interface could be improved, and its reporting capabilities need enhancement. The plugins could be more effective. Additionally, monitoring Jenkins can be somewhat challenging.

For how long have I used the solution?

I have been using Jenkins for three to four years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable, but integrating it with other servers is a bit complicated. Seven people are using it.

How was the initial setup?

The initial setup is challenging. It is deployed within the target environment and acts as middleware.

What other advice do I have?

If we want to automate the IPP, the best approach is to start with Jenkins because it provides a solid foundation as an open-source automation tool. Once we have established our basic automation with Jenkins, we can consider migrating to cloud environments such as Azure or other cloud platforms for scalability and additional features.

If there are constraints, especially when starting with basic needs, Jenkins is the best open-source tool because it is free and works like other tools. However, with the rise of cloud technologies and powerful solutions, Jenkins remains a strong choice if our system is on-premises.

Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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