For the deployment of modules, we use Jenkins in our company.
Java Software Engineer (Future Innovator) at Telenor Microfinance Bank (TMB)
A solution useful for interface upload and module deployment
Pros and Cons
- "I am not aware of the available options in the market right now compared to Jenkins, but I am pretty much happy with the service that Jenkins is providing our company."
- "Improvement-wise, I would want the solution's user interface to be changed for the better. In short, the solution can be made more user-friendly."
What is our primary use case?
What is most valuable?
My core work does not involve the use of Jenkins. It is something we use in the deployment process. Basically, the solution is used for interface upload and module deployment.
What needs improvement?
Improvement-wise, I would want the solution's user interface to be changed for the better. In short, the solution can be made more user-friendly.
I feel that Jenkins should make a manual or provide instructions to those planning to use the solution. Our organization has people working in the DevOps team with around ten years of experience. So, people who are fresh graduates would not know how to operate Jenkins. There was an incident in the past in which the organization deleted the production pipeline, and this was because the instructions related to the solution weren’t clear. If the instructions had been provided and the solution had a normal user interface, such an issue could have been avoided altogether.
For how long have I used the solution?
I have used Jenkins for two and a half years. Though I am not very sure, I would say that I am using the solution's latest version. If you consider the technical side of the solution, then we are using in our company the same one being used by YouTube and Netflix.
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What do I think about the stability of the solution?
Stability-wise, it's a pretty decent tool. Basically, It's an average product. So, I won't rate it the best or worst, as it's somewhere in the middle. If I was given to choose a better deployment service, I would definitely use that service rather than using Jenkins. I rate the solution's stability a six out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability somewhere between seven to eight out of ten. Approximately five to ten people in my company are using Jenkins. If we plan to get more modules in our company, we will have to increase the number of employees. Currently, we don't have any plans to increase the use of the solution.
Which solution did I use previously and why did I switch?
I am not aware of the available options in the market right now compared to Jenkins, but I am pretty much happy with the service that Jenkins is providing our company.
How was the initial setup?
We get involved in web testing, development, and PROD for the solution's deployment process. However, I am not aware of the core setup process for Jenkins. Also, we are not involved in the pipeline readiness process, as the DevOps team does it. Therefore, I am not aware of how the initial setup was done.
Around five to ten people from the DevOps team are required to deploy and maintain the solution. Also, the deployment model for the solution is a cloud-based one. It only takes approximately five to ten minutes to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
In our company, we do pay for the licensing of the solution.
What other advice do I have?
I would definitely recommend the solution to those planning to use it in the future. Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Automation Engineer at a tech vendor with 10,001+ employees
Easy to learn, straightforward to set up, and has good documentation
Pros and Cons
- "It's very easy to learn."
- "We need more licensed product integrations."
What is our primary use case?
We primarily use the solution for CI, continuous integration, and as a content server.
What is most valuable?
The solution is quite scalable and user-friendly. It's very easy to learn.
The initial setup is straightforward.
It's stable.
The solution can scale.
It has good documentation to help with troubleshooting.
What needs improvement?
The solution needs more support for different Docker setups. Right now, it's a bit complicated. If there were better Docker integration, it would be ideal. Right now, there is no easy plug-in. You really have to explore it a bit more to figure out how to do it.
We need more licensed product integrations. For example, having a licensed integration with Jira would be great.
It is a bit limited in terms of its vision right now.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable. Sometimes the host server may be down. However, most of the time, it's stable.
I'd rate the stability nine out of ten.
What do I think about the scalability of the solution?
It's a pretty scalable solution. We find it easy to expand.
We're using it for a large application and haven't had any issues. It's a bit close sometimes; however, it doesn't crash at regular intervals. Sometimes there might be some server down or something that might cause an issue.
I'd rate the scalability nine out of ten.
We have about 300 or more people using the solution. We tend to use the product on a weekly basis.
How are customer service and support?
It is an open-source solution and has good documentation.
Which solution did I use previously and why did I switch?
I've also used Bamboo, which is a bit more user-friendly. It has good integrations and licensing.
How was the initial setup?
The solution offers a very straightforward setup. If you have a little bit of technical knowledge, it shouldn't give you any trouble. I'd rate the ease of setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source.
What other advice do I have?
We're a partner.
Before using the solution, it is helpful to have some Git or CI/CD experience under your belt. It would help with context when starting to use Jenkins.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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December 2024
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Snr Tech Engineer at a transportation company with 10,001+ employees
Provides a single-pane-of-glass view, but error messages need improvement
Pros and Cons
- "When we have manual tasks, we have to depend on multiple technical teams. With Jenkins, we can bring all the technologies together by the click of a button. We can see results without having to depend on different teams. Jenkins makes life easy for the database and DevOps teams."
- "Tasks such as deployment, cloning, database switchover, and all other database missions and tasks are being done through Jenkins. If a job does not go through, at times the error message does not clearly indicate what caused the failure. I have to escalate it to the Jenkins DevOps team just to see what caused the failure. If the error message is clear, then I wouldn't have to escalate the issue to different teams."
What is our primary use case?
We use Jenkins for database products and automation of other applications as well.
What is most valuable?
When we have manual tasks, we have to depend on multiple technical teams. With Jenkins, we can bring all the technologies together by the click of a button. We can see results without having to depend on different teams. Jenkins makes life easy for the database and DevOps teams.
What needs improvement?
Tasks such as deployment, cloning, database switchover, and all other database missions and tasks are being done through Jenkins. If a job does not go through, at times the error message does not clearly indicate what caused the failure. I have to escalate it to the Jenkins DevOps team just to see what caused the failure. If the error message is clear, then I wouldn't have to escalate the issue to different teams.
For how long have I used the solution?
I've been working with Jenkins for two years.
What do I think about the stability of the solution?
On a scale from one to ten, I would rate Jenkin's stability at three.
What do I think about the scalability of the solution?
It is scalable because the Jenkins jobs are in AWS, whereas the deployments are being done on-premises. My understanding is that these will be brought on-premises as well.
We have 10 plus users for the database and application teams. We have less than 50 databases.
What other advice do I have?
If you want to have a single-pane-of-glass view in terms of automation, you can go for Jenkins. It does the job it's supposed to do. Therefore, I would give this solution a rating of seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Infrastructure Solutions Architect at a real estate/law firm with 10,001+ employees
Great performance, and easy setup, and good integration with other solutions
Pros and Cons
- "The initial setup is pretty simple."
- "It would be helpful if they had a bit more interactive UI."
What is our primary use case?
We usually just use Jenkins for the CI, continuous integration, part. That is the use case we have.
What is most valuable?
The performance is fine. With the huge chunk of connectors that it has, you can literally connect to anything, and you can add anything in the pipeline. The connector parts are seamlessly able to integrate into different products and systems. That is the best part.
The initial setup is pretty simple.
It's stable.
Whatever is commonly used and whatever I have required, I have always found that Jenkins has integration with those platforms. I'm fully satisfied on that front.
What needs improvement?
It would be helpful if they had a bit more interactive UI.
For how long have I used the solution?
I've been using Jenkins for a while. I've used it at this organization and in my past organization.
What do I think about the stability of the solution?
The solution is stable. We haven't had any real issues. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
I can't comment on scalability as I have never really tried to scale it previously. It's not part of our requirements.
I'm not sure how many people in our organization actually use the solution.
How are customer service and support?
I've never needed that assistance of technical support. I can't speak to how useful they are if you run into issues.
How was the initial setup?
The implementation process is pretty straightforward. It's not too complex.
I can't recall exactly how long it took to deploy.
What's my experience with pricing, setup cost, and licensing?
Licensing is not my domain. I can't speak to the exact costs.
What other advice do I have?
Many teams use Jenkins here. Some may use it on the cloud, and others may use it on-premises.
I'm using the latest version of the solution.
I'd rate the solution nine out of ten. The reason we love it is the huge amount of connectors that Jenkins has. It has seamless connectivity with literally every product from Octopus, and you can integrate everything into your pipeline seamlessly. That was the reason we switched to Jenkins.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President at NewClarity Consulting LLC
If you think it's going to save you money because it's open source, think again
Pros and Cons
- "I like that you can find a wide range of plugins for Jenkins."
- "Jenkins is an open-source solution, and people tend to stay on the same version for a long time. When you look for an answer on Google, you often find something that doesn't relate to your implementation. The plugins are both the aspect of Jenkins and also one of the worst because the plugins can have different versions, so it's hard to figure out how to solve the problems."
What is our primary use case?
We were developing software, which would get built after we committed to version control. Jenkins would pick it up, build the software, run tests on it, and upload it to JFrog if everything was okay.
How has it helped my organization?
Jenkins automated the build and test portion of the CI/CD pipeline.
What is most valuable?
I like that you can find a wide range of plugins for Jenkins.
What needs improvement?
Jenkins is an open-source solution, and people tend to stay on the same version for a long time. When you look for an answer on Google, you often find something that doesn't relate to your implementation. The plugins are both the aspect of Jenkins and also one of the worst because the plugins can have different versions, so it's hard to figure out how to solve the problems.
For how long have I used the solution?
I used Jenkins for about six months when I worked at HPE. I was at HPE for a year.
What do I think about the stability of the solution?
I wouldn't call Jenkins rock solid. It certainly requires ongoing administration.
What do I think about the scalability of the solution?
Jenkins is scalable. HPE used Jenkins across the entire company, so it had a large number of users.
How are customer service and support?
It's open source, so I guess there are some options for technical support, but I didn't have access to it.
Which solution did I use previously and why did I switch?
I use CircleCI, which is a platform-as-a-service solution. Since I left HPE, I've used App Actions, and I would prefer either over Jenkins.
How was the initial setup?
I didn't set Jenkins up, but I believe it's pretty complex.
What other advice do I have?
I rate Jenkins two out of 10. If you think it's going to save you money because it's open source, think again. Find an alternative, such as GitHub Actions or GitLab.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer, Middleware Development at a financial services firm with 5,001-10,000 employees
Provides the ability to write scripts, however it would benefit from improved customization
Pros and Cons
- "The most valuable features of Jenkins are the integration with GitHub, and the automation for deployment."
- "There are some difficulties when we need to execute the DB script."
What is our primary use case?
I am using Jenkins for my automated deployments for one of my projects.
What is most valuable?
The most valuable features of Jenkins are the integration with GitHub and the automation for deployment.
Jenkins has a good user interface, and it is also able to write scripts.
What needs improvement?
There are some difficulties when we need to execute the DB script. I would like to see more simplified and improved customization in the next release of Jenkins.
For how long have I used the solution?
I have been using Jenkins for three months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Jenkins currently meets our needs in terms of scalability. We have 20 users split between two teams that are using the solution.
How are customer service and support?
We use the online documentation for support, it is sufficient and has everything we need.
Which solution did I use previously and why did I switch?
We also use Bamboo. Bamboo is more difficult to use than Jenkins. Jenkins is better with respect to networking.
How was the initial setup?
The initial setup of Jenkins is easy. However, it was easy because I was working with Java and Jenkins is Java-based.
Overall, I would rate the ease of the initial installation of the solution a four out of five.
What about the implementation team?
The implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
Jenkins is open-source, so it is free.
What other advice do I have?
Overall, I would rate Jenkins a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Operations Engineer at Wells Fargo
Excellent pipeline feature
Pros and Cons
- "Jenkins' most valuable feature is Pipeline."
- "Jenkins takes a long time to create archive files."
What is our primary use case?
I mainly use Jenkins to create automatic triggers for pushing code.
What is most valuable?
Jenkins' most valuable feature is Pipeline.
What needs improvement?
Jenkins takes a long time to create archive files.
What do I think about the stability of the solution?
Jenkins' stability is good, and we haven't had any issues with downtime.
What do I think about the scalability of the solution?
Jenkins is scalable in the sense that we can develop as many jobs as necessary.
How are customer service and support?
Jenkins' technical support team is small but helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup isn't very complex, though it may take some time to create end scripts because it lies in the backend and needs to work during free integration time.
What about the implementation team?
We used a uDeploy IBM product and team.
What other advice do I have?
I would rate Jenkins eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Facilities And Administration at LTI - Larsen & Toubro Infotech
Offers an open-source version, is very mature and integrates well with other solutions
Pros and Cons
- "Jenkins is a very mature product."
- "The enterprise version is less stable than the open-source version."
What is our primary use case?
Jenkins is basically used as a CI/CD tool, wherein you can integrate multiple tools that are part of your delivery pipeline. Jenkins is basically a controller for your delivery. For example, what happens, when it happens, and in what sequence it happens can be controlled by Jenkins.
What is most valuable?
Jenkins is a very mature product.
It has got a lot of support as far as integrating Jenkins with other tools is concerned.
There are a lot of plugins as well if you want to enable any feature or any automation as part of your delivery pipeline. There are a lot of plugins, actually, which are available both as part of an open-source as well as a commercial ecosystem.
It is easy to configure and easy to scale as well.
The initial setup is easy.
What needs improvement?
The enterprise version is less stable than the open-source version.
Security is one area that is lacking a bit. You need to have that extra work done when you are adopting Jenkins. There are some features here and there, however, if security overall can be improved, that would be really great.
For how long have I used the solution?
I've used the solution for more than ten years.
What do I think about the stability of the solution?
The solution is stable. It's reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. Jenkins can be implemented in a master play mode. You can have multiple masters and you can have multiple notes on which you can execute your jobs, which makes it very scalable.
We have about 500 people using Jenkins.
How are customer service and support?
We've never contacted external support. We've only dealt with internal support. Internal support is very well educated in terms of supporting Jenkins and other tools of concern. I'm very satisfied.
Which solution did I use previously and why did I switch?
Jenkins was the first product I used. Apart from Jenkins, there are other tools I've used, like Bamboo. Then, specific to the cloud, we have other DevOps services, and other pipelines. I have used multiple options. Still, I'm kind of a Jenkins fan. I definitely recommend Jenkins over other tools.
How was the initial setup?
The initial setup is very easy. It's not overly complex or difficult. You can enable a Jenkins pipeline, I would say, and a day, or less than a day.
We have about ten staff members that can handle deployment and maintenance. There are managers, developers, and DevOps teams, and then there are SYSops, admins, and DBAs. All these factors are there.
What about the implementation team?
We handled the implementation ourselves, in-house. We didn't need any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
One good thing about Jenkins is there are two flavors. One is open-source and the other is the commercial or the enterprise edition. The open-source version is pretty stable. For the security concern, you can add your own security-related intervention to make it that much more secure.
For the enterprise edition, you have a cloud-based which actually provides the commercial Jenkins version. Apart from security, they have come up with upgraded versions of Jenkins, for example, Jenkins Access Control and Jenkins Two-point Access Control. You can get added all kinds of features and the ease of implementing or managing your product. As I mentioned, Jenkins open-source is actually more stable and mature if you compare it to the enterprise version.
What other advice do I have?
The solution can be on-premises or in the cloud.
I'd recommend the solution to others.
I'd rate it ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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