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Software Engineer at a financial services firm with 10,001+ employees
Real User
Jun 14, 2022
It's a scalable, open-source tool with multiple plugins that's easy to use and set up.
Pros and Cons
  • "We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc."
  • "Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial."

What is our primary use case?

We use Jenkins to trigger the URL and necessary files in a batch. Jenkins is integrated with Jira and Litmus. We'll put a URL into Jenkins and trigger it. We can schedule it to run overnight every day, week, month, etc. 

Multiple teams are using Jenkins, and it's integrated with multiple Jira plugins. I believe around 250 people using it.

What is most valuable?

We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc.

What needs improvement?

Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial. 

For how long have I used the solution?

I've been using Jenkins for one year, and I know about related automation tools like Selenium, Tosca, etc.

Buyer's Guide
Jenkins
March 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,122 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

Jenkins' main advantage over other solutions is multiple plugins and ease of setup. Open-source and secured versions are also available, so maybe that's why there are multiple processes. Other deployment tools cost more, and the setup is messy. These are some reasons management decided to use Jenkins instead of other solutions.

How was the initial setup?

The Jenkins setup is easy because it's open-source, and we can get a community edition. We don't need to do anything. We only need to install it and it's ready to use. The total deployment time depends on how long you have to code. In my case, it generally takes half an hour to one hour.

What other advice do I have?

I rate Jenkins eight out of 10. It's a scalable, open-source tool with multiple plugins. It's easy to use and set up. I don't rate it 10 because there is room for improvement in terms of the cloud and related capabilities. 

If somebody wants to use Jenkins, they need to first consider the scope. What is the scope, and what tech are you using? Jenkins is easy to set up, and we can integrate it with multiple technologies, whether a .NET application or anything else. We can deploy the code and can run with that. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Engineering Manager at Visteon Corporation
Real User
Top 5
Mar 25, 2021
Supports most of the open-source plug-ins, has the auto-schedule feature, and does not trigger a build when there is no change
Pros and Cons
  • "The auto-schedule feature is valuable. Another valuable feature is that Jenkins does not trigger a build when there is no change in any of the systems. Jenkins also supports most of the open-source plug-ins."
  • "There are a lot of things that they can try to improvise. They can reduce a lot of configurations. It is currently supporting Groovy for scripting. It would be really good if it can be improvised for Python because, for most of the automation, we have Python as a script. It would be good if can also support Python. We have a lot of Android builds. These Android builds can be a part of Jenkins. It can have some plug-ins or configurations for Android builds. There should also be some internal matrix to check the performance. We also want to have more REST API support, which is currently not much in Jenkins. We are not able to get more information about running Jenkins. More REST API support should be provided."

What is our primary use case?

We are an automotive infotainment software provider. Our products are for infotainment. We have displays or music systems that are dealing with the Android operating system, and we are using Jenkins for some of the jobs.

We have two deployment models. One is on-premises, and the other one is the private cloud.

How has it helped my organization?

As an organization, we have multiple products and variants. For example, a customer or OEM has multiple car lines or brands. There is a common platform, and Jenkins is helping with the source code. From this common platform, each of the variants is taken for the build. We don't need to build and test. 

We get to see the results, and it is also useful to see the status in terms of success, failure, or any issue. We are able to get the status for a variant. It is connected to other dashboards such as Grafana, and we are able to see everything in one place. 

It has been helpful in monitoring the progress and understanding how the daily build is happening. It gives us confidence that the products that we have built are shippable. We are able to get the status of whether a product is shippable or has a problem. This is the advantage that we have from an organizational standpoint.

What is most valuable?

The auto-schedule feature is valuable. Another valuable feature is that Jenkins does not trigger a build when there is no change in any of the systems. Jenkins also supports most of the open-source plug-ins. 

What needs improvement?

There are a lot of things that they can try to improvise. They can reduce a lot of configurations. It is currently supporting Groovy for scripting. It would be really good if it can be improvised for Python because, for most of the automation, we have Python as a script. It would be good if can also support Python.

We have a lot of Android builds. These Android builds can be a part of Jenkins. It can have some plug-ins or configurations for Android builds. There should also be some internal matrix to check the performance. 

We also want to have more REST API support, which is currently not much in Jenkins. We are not able to get more information about running Jenkins. More REST API support should be provided.

For how long have I used the solution?

I have been using this solution for almost six years.

What do I think about the stability of the solution?

It has been pretty stable. We haven't faced any issues. If you are running Jenkins in any lower hardware, or your machine or hardware is not that compatible, you might see some memory or Java issues. If you are running Jenkins in a good hardware environment, you don't see any problem. When you have the right hardware and proper memory, there is no problem.

What do I think about the scalability of the solution?

Scalability is one of the challenging parts. Before the Docker area, we had a lot of challenges in terms of scaling because in one product, we had version 2.215, and in another product, we had a different version. If you want to migrate from one version to another or if you want to pull a different product, it took some time. It took two weeks time to set it up in a different environment. With the help of Kubernetes and Docker, we are able to spin off a couple of clusters with the Jenkins master. It is helping us a lot.

We have around 4,000 users for multiple Jenkins. We are a product-based company. Our products are built daily by using Jenkins. Out of 4,000, 60% of the users are using it for development and continuous release purposes. It is also used for nightly builds.

How are customer service and technical support?

For support, we have only reached out to the open-source community. We find information on the web, and with trial and error, we are able to solve problems.

If you get any licensed product, you get support, but with open-source solutions, you don't get such support. So, we are fully dependent on the Jenkins community and people with some experience for fixing the issues.

How was the initial setup?

It is straightforward. We have the software, and we create a Docker file. We use Jenkins as a master for our project, and we also build all plug-ins and create one Docker image. We give a single command to some administrative people to install the master.

In terms of deployment duration, we have an automated Docker setup, which hardly takes one day. The manual method would take a week.

What about the implementation team?

There are a lot of frequent virtual updates from Jenkins. If there is a change, we put it into our Docker container, and then we will check and confirm it, which is a good part. If you are not going for Docker, there is a short maintenance period. For example, one version might support a plug-in, but another version might not support the same plug-in. In such a case, we have to deprecate the plug-in and go for another part.

We have 24/7 IT support at the global level. For any issues, we are able to take help. For master, we have one person dedicated not only to Jenkins but also to other deployments and technologies.

Which other solutions did I evaluate?

We tried CircleCI and Concourse, but we went ahead with Jenkins.

What other advice do I have?

For a person who wants to get started with Jenkins, I would advise initially deploying Docker with Jenkins. You can also create a shared library in Jenkins. You should have some basic knowledge of the Groovy script.

I would rate Jenkins an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jenkins
March 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,122 professionals have used our research since 2012.
Oktay Kiraz - PeerSpot reviewer
Cloud & DevOps Engineer at Phoenix analytics
Real User
Top 5
Nov 21, 2024
Seamless integration boosts developer collaboration and automation
Pros and Cons
  • "I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments."
  • "I do not have any notes for improvement."

What is our primary use case?

I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments.

What is most valuable?

Jenkins is very useful. I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments. It's very easy.

What needs improvement?

I do not have any notes for improvement.

What do I think about the scalability of the solution?

The scalability of Jenkins is good.

How are customer service and support?

I never have had to contact their support team for any reason.

Which other solutions did I evaluate?

I also considered using CodeDeploy or Jenkins.

What other advice do I have?

I would give Jenkins a rating of nine on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2268420 - PeerSpot reviewer
it specialist at a tech services company with 10,001+ employees
Real User
Top 5
Oct 31, 2024
Customizable plugins enhance integration for build and deployment automation
Pros and Cons
  • "Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration."
  • "Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements."

What is our primary use case?

We used Jenkins for integration purposes, primarily for integrating with version control systems like Git and build tools such as Maven. Later, there were plans to use it in Docker deployment for Docker containers. 

I configured environments for non-production, production, and development in the pipeline. 

I also used Jenkins for a Bluegreen deployment strategy, quality assurance with SonarQube, and artifact storage in JFrog Artifactory.

How has it helped my organization?

In our previous company, Jenkins was used for complete automation of build and deployment in a project. From part of automation and customization, I was involved in the project.

What is most valuable?

The most valuable feature of Jenkins is the plugins available. You name any tool, and there is a plugin available for it in Jenkins. 

Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration.

What needs improvement?

Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements. Making these aspects more robust would be beneficial.

For how long have I used the solution?

I have been using Jenkins for around five years now.

What do I think about the stability of the solution?

Jenkins is stable. Any tool can have latency of a few seconds, but I would rate Jenkins four and a half out of five for its stability.

What do I think about the scalability of the solution?

Jenkins is not as scalable compared to container solutions like Docker or Kubernetes. While it can be configured at the server end, the other solutions offer more robust automation and scalability.

How are customer service and support?

My team handles technical support for Jenkins when necessary. However, since I moved into AI and machine learning projects, I haven't been closely involved with technical support issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Jenkins is very straightforward and not difficult.

What was our ROI?

By installing Jenkins in a master-slave environment, there is significant cost saving, making it a cost-effective tool compared to other CI tools.

What's my experience with pricing, setup cost, and licensing?

I do not have extensive knowledge on the pricing or licensing aspect as I used Jenkins for free at the local machine level. However, it is generally regarded as cost-effective.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Tester at SMARTe Inc
Real User
Oct 27, 2023
Efficient for Pipelines, easy to deploy and reliable solution
Pros and Cons
  • "Jenkins is very user-friendly."
  • "Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins."

What is our primary use case?

We're using Jenkins for projects. We just need to run Jenkins pipelines and stuff.

We use iPlus for web application testing automation. Multiple people can work on the same piece of code. Once we push the code to the Git repositories, by default, we need to check if it's working and if the code passes the tests. 

If any tests fail, we need to verify the logs in Jenkins. So, those are the main things we do with Jenkins.

What is most valuable?

Pipelines are the most valuable feature. We mostly work on pipelines; it's only because we have to verify the nightly build sign to see whether it is correctly done or not. So, for that kind of function, we usually work on the technical side.

What needs improvement?

Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins. 

Suppose we used to get a notification for part or field test cases. So that can also be improved on the technical side. We can get a notification through email or Slack channel or Teams channel. So that kind of notification also, they can also be improved on the technical side. 

For how long have I used the solution?

I have been using Jenkins for six to eight months. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. I didn't face any crashes. It is hundred percent stable. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. We have multiple vendors, so we care. We are also one of the vendors for this project. 

So in our project, we are using almost 20 to 25 members using Jenkins.

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.

Jenkins is very user-friendly.  

The time taken for deployment depends on the performance of the engine. Sometimes, it may be slow. Usually, we won't face a performance issue. So, within a fraction of a second or within a fraction of a minute, the deployment can be done.

The deployment depends upon the code. If it is a small piece of code or it's a large piece of code. So it depends on the code.

What about the implementation team?

We have a separate DevOps team for maintenance and other tasks.

What's my experience with pricing, setup cost, and licensing?

This is not open source. It's price-based, for example, premium-based.  

What other advice do I have?

Stability-wise, reliability-wise, and performance-wise, it is a good tool. 

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Developer at SmartStream Technologies ltd.
Real User
Jul 24, 2023
Integrates with multiple tools like Bitbucket and makes life easier
Pros and Cons
  • "Jenkins integrates with multiple tools like Bitbucket and makes life easier. We don't have to write a lot of code since a lot of libraries are available."
  • "The product should provide more visualization as to how many pipelines are performing and how many builds are happening. It should also integrate with Kubernetes and OpenShift."

What is our primary use case?

We use Jenkins in CI/CD pipelines. 

What is most valuable?

Jenkins integrates with multiple tools like Bitbucket and makes life easier. We don't have to write a lot of code since a lot of libraries are available. 

What needs improvement?

The product should provide more visualization as to how many pipelines are performing and how many builds are happening. It should also integrate with Kubernetes and OpenShift. 

For how long have I used the solution?

I have been working with the solution for one and a half years. 

What do I think about the stability of the solution?

I would rate the product a nine out of ten. 

What do I think about the scalability of the solution?

Jenkins is pretty scalable and I would rate it an eight out of ten. My company has more than 100 users for it. We use the tool every day. 

How are customer service and support?

We report to our infrastructure team about the plugin issues. 

Which solution did I use previously and why did I switch?

We wrote our own custom scripts before Jenkins. 

How was the initial setup?

The tool requires maintenance whenever upgrades are available. 

What's my experience with pricing, setup cost, and licensing?

We use the tool's open-source version which is free. There is an enterprise version which is expensive but comes with better support. 

What other advice do I have?

I would rate Jenkins a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ullas Soman - PeerSpot reviewer
DevOps Consultant at Coforge Growth Agency
Real User
Nov 29, 2022
An open source automation server with a useful business logs feature
Pros and Cons
  • "I like the business logs. It's a very useful tool. Client-server communication is also very fast."
  • "It would be better if there were an option to remove its Java dependency. This would make it more compatible with other software, and it could be much better. At present, we have to depend on Java whenever we want to deploy agents."

What is our primary use case?

We use Jenkins for the continuous integration of our jobs and products. We do have a couple of jobs that were created through Jenkins, and it's logical to start like that, as it requires the Java framework to run on Jenkins. We have the developer code; we begin with the power and the PSQL. 

What is most valuable?

I like the business logs. It's a very useful tool. Client-server communication is also very fast.

What needs improvement?

It would be better if there were an option to remove its Java dependency. This would make it more compatible with other software, and it could be much better. At present, we have to depend on Java whenever we want to deploy agents.

For how long have I used the solution?

I have been using Jenkins for about two years.

What do I think about the stability of the solution?

Jenkins is a stable product.

What do I think about the scalability of the solution?

Jenkins is a scalable product. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I would tell potential users that Jenkins is a very good tool, which I highly recommend. It's very helpful for the continuous integration of any products. For example, if you want to dial up some things on production and want to go live, we can continuously integrate them. We can put it onto the report starting from the no-code and the subsequent environment and letters. So, Jenkins is very highly recommended.

On a scale from one to ten, I would give Jenkins a ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ben Mbarek - PeerSpot reviewer
Embedded Software Engineer at a manufacturing company with 201-500 employees
Real User
Nov 3, 2022
Flexible script customization, reliable, and scales well
Pros and Cons
  • "The most valuable features of Jenkins are the integration of automatic scripts for testing and the user's ability to use any script."
  • "Jenkins is not an easy solution to use and the configuration is not simple. They can improve the solution by adding a graphical interface that is more user-friendly."

What is our primary use case?

We are using Jenkins to automate the compilation and check the implementation from scripts for validation and testing. It's a useful tool for any developer.

If the code works fine in the company's development environment, it doesn't mean that it will be okay for other platforms. We're using Jenkins to test the server in platforms. It's very helpful.

How has it helped my organization?

Jenkins has improved our organization by allowing us to use automatic testing to cover all the various levels of software, which includes software embedded into hardware. It has been very difficult to be able to run tests in embedded software in the past.

What is most valuable?

The most valuable features of Jenkins are the integration of automatic scripts for testing and the user's ability to use any script.

What needs improvement?

Jenkins is not an easy solution to use and the configuration is not simple. They can improve the solution by adding a graphical interface that is more user-friendly.

For how long have I used the solution?

I have been using Jenkins for approximately one year.

What do I think about the stability of the solution?

The stability of Jenkins is good.

What do I think about the scalability of the solution?

Jenkins is scalable.

We have five people that are using this solution in my company.

How are customer service and support?

I have not used the support from Jenkins.

Which solution did I use previously and why did I switch?

I did not use a solution other than Jenkins.

How was the initial setup?

Jenkins is complex to implement.

What about the implementation team?

The implementation of the solution was done in-house. We use two or three people for the deployment.

What was our ROI?

The solution has had good value for the money we spent.

What other advice do I have?

My advice to others is this is a tool that will help save time have good coverage for the validation environment and test more hardware capabilities. For example, it can handle an embedded system and it can run any type of script.

I rate Jenkins a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user