We use this solution to build, test, and then deploy new software to the FTP server.
Senior Software Engineer at Aviso AI
A good web development solution that lacks in mobile development functionality
Pros and Cons
- "We really appreciate that this solution is plug and play, and when coding in the version control system, this product completes the build process automatically."
- "We would like to see the addition of mobile simulators support to this solution, as part of its open-source offering. We currently have to carry out manual testing for these platforms."
What is our primary use case?
How has it helped my organization?
This solution has improved our organization with how much time it saves when coding.
What is most valuable?
We really appreciate that this solution is plug and play. When coding in the version control system, this product completes the build process automatically.
What needs improvement?
We would like to see the addition of mobile simulators support to this solution, as part of its open-source offering. We currently have to carry out manual testing for these platforms.
Buyer's Guide
Jenkins
September 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
912,801 professionals have used our research since 2012.
For how long have I used the solution?
We have worked with this solution for around four years.
What do I think about the stability of the solution?
We have found the stability of this solution to be good.
What do I think about the scalability of the solution?
Due to the lack of mobile simulators, we have not scaled this solution.
How are customer service and support?
We have not had to contact the technical support team; the official documentation provided has resolved any issues we came across.
How was the initial setup?
We found the initial setup of this solution to be okay. The setup isn't complicated, but there is some step by step documentation provided that will need to be read and followed during the process.
The deployment of the product took one or two days initially, and only took one person to action.
What about the implementation team?
We carried out implementation and deployment of this product using our in-house team.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution for the basic features. However, if an organization wishes to include specific functionality, outside of the basic package, there are extra costs involved.
Which other solutions did I evaluate?
We previously trialed an AWS-based product. However, it was complex to use and conflicted with some of our existing software.
What other advice do I have?
We highly recommend this solution for web development. However, for mobile development, it may be better for organizations to consider other options.
I would rate this solution a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer Senior Genexus 16 Analyst at Migrate Brasil
An open source automation server that helps you build anything
Pros and Cons
- "I love Jenkins. I like that you work on anything, and you make anything. Jenkins is very important for my team. I am satisfied with the product."
- "Jenkins can be improved, but it's difficult for me to explain. The initial setup could be more straightforward. If you connect Jenkins with bookings and lockouts, it can be challenging."
What is our primary use case?
We use Jenkins for deploying with GenX and work on the pipeline too. We engage in many activities using both Jenkins and GenX.
What is most valuable?
I love Jenkins. I like that you work on anything, and you make anything. Jenkins is very important for my team. I am satisfied with the product.
What needs improvement?
Jenkins can be improved, but it's difficult for me to explain. The initial setup could be more straightforward. If you connect Jenkins with bookings and lockouts, it can be challenging.
For how long have I used the solution?
I have been using Jenkins for three years.
What do I think about the stability of the solution?
Jenkins is a stable product.
What do I think about the scalability of the solution?
Jenkins is a scalable solution. We have ten people using this product right now.
How are customer service and support?
Technical support was very good.
On a scale from one to five, I would give technical support a five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup depends on the project and related activities.
What about the implementation team?
I have implemented this solution myself, and I have also used a consultant on other occasions.
What's my experience with pricing, setup cost, and licensing?
Jenkins is not expensive and reasonably priced.
What other advice do I have?
I would recommend Jenkins to potential users. You can use Jenkins with other products and make anything you like.
On a scale from one to ten, I would give Jenkins a ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Jenkins
September 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
912,801 professionals have used our research since 2012.
Automation Technical Lead at a tech vendor with 10,001+ employees
Effective continuous deployment, simple multi-cluster implementation, and one-click setup
Pros and Cons
- "The most valuable feature of Jenkins is its continuous deployment, and we can deploy to multi-cluster and multi-regions in the cloud."
- "Jenkins could improve by allowing more scripting languages. We need to use Groovy scripting and it is difficult to debug and it is not ideal for creating file scripts. We tried to search for assistance but we did not find much help."
What is our primary use case?
We are using Jenkins for running our test jobs, and multi-cluster deployments in the cloud.
What is most valuable?
The most valuable feature of Jenkins is its continuous deployment. We can deploy to multi-cluster and multi-regions in the cloud.
What needs improvement?
Jenkins could improve by allowing more scripting languages. We need to use Groovy scripting and it is difficult to debug and it is not ideal for creating file scripts. We tried to search for assistance but we did not find much help.
For how long have I used the solution?
I have been working with Jenkins for approximately three years.
What do I think about the stability of the solution?
Jenkins is not always stable. We have encountered approximately 20 percent downtime.
What do I think about the scalability of the solution?
The scalability of Jenkins could improve. If we are running a lot of jobs, it is not scaling up or down very well.
We have multiple jobs running and they can be between 50 to 100 at a time.
Which solution did I use previously and why did I switch?
I have not used another solution prior to Jenkins.
How was the initial setup?
The initial setup of Jenkins is a one-click deployment to multiple regions which is helpful. Additionally, it is easy to configure, and it is straightforward.
What about the implementation team?
Jenkins is easy to maintain.
What other advice do I have?
My advice to others is they should use Jenkins in the cloud. If they try to access the solution outside of the cloud environment, you need to configure whitelists and other configurations and keep an eye on them.
I rate Jenkins a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Consultant at Deloitte
An unsatisfactory user interface and the documentation is not helpful
Pros and Cons
- "The solution is scalable and concurrent users have access to the platform."
- "We chose this solution because it is in line with the budget and customer preferences."
- "The documentation is not helpful, as it is not user-friendly."
- "The user interface could definitely be improved, and I rate it close to zero."
What is our primary use case?
We use this product as an open-source CI/CD. It allows integration, building pipelines, and even linking them to Azure or AWS platforms. It is an open-source tool. However, I wouldn't call it a public cloud. I would refer to it as an open-source tool for continuous integration and deployment. It can be integrated across every platform.
Our primary use case for this solution is creating pipelines for some projects we work on. Additionally, we use it to build pipelines and provide them with commands. For example, if we want to make a Docker image or send the deployments to Azure then we can integrate them into the Jenkins app service instead of Azure DevOps.
What needs improvement?
The user interface could definitely be improved, and I rate it close to zero. It isn't very good, and I am sure why it has not been worked on. The user interface could definitely be improved.
For how long have I used the solution?
We have been using this solution for approximately a year and a half and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable but it is slow. It is a free service so I can't complain about the time it takes.
What do I think about the scalability of the solution?
The solution is scalable and concurrent users have access to the platform. Currently, only a few people in our company are using this product.
How are customer service and support?
I have not contacted customer service and support.
How was the initial setup?
The initial setup was difficult. It is not easy to comprehend, and I recommend having a hands-on tutor or experience for you to be able to use it effectively. Additionally, the documentation is not helpful, as it is not user-friendly. I am unsure if this is because it is an open-source product, but it can definitely be improved.
It took approximately two hours to set up from scratch. In order to create the Docker image dependencies that need to be integrated need to be checked. The required keys also need to be identified because some SSH keys might be needed.
Which other solutions did I evaluate?
We chose this solution because it is in line with the budget and customer preferences.
What other advice do I have?
I rate this product a four out of ten. I would advise people using this product for the first time to review the provided documentation and watch some YouTube videos on the setup process while trying to understand the platform itself. The documentation is essential as it allows for a better explanation of some features and YouTube assists with troubleshooting. The product is affordable, but the user interface needs to be improved.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Director - Quality Engineering at mobileum
Easy to use and has a lot of integrations
Pros and Cons
- "Jenkins is very easy to use."
- "I would recommend Jenkins to anyone thinking of implementing it into their organization."
- "I would like to see even more integrations included in the next release."
What is our primary use case?
We use Jenkins to build and deploy our software.
What is most valuable?
Jenkins is very easy to use. It has a lot of integrations.
What needs improvement?
I would like to see more integrations included in the next release.
For how long have I used the solution?
I have been using Jenkins for two years.
What do I think about the stability of the solution?
Jenkins is a stable solution.
What do I think about the scalability of the solution?
Currently, we have 100 users working with Jenkins. We haven't had the need to scale the solution. We are satisfied with what we have.
How are customer service and support?
There hasn't been a need to contact technical support.
Which solution did I use previously and why did I switch?
Prior to using Jenkins, we were using Maven. We decided to switch because of the cloud enablement and the continuous integration.
How was the initial setup?
The initial setup of Jenkins is easy.
What about the implementation team?
We used an outside provider to install Jenkins.
What other advice do I have?
I would recommend Jenkins to anyone thinking of implementing it into their organization.
Overall, I would rate Jenkins a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Integration Engineer at Thales
Great price point, most popular automation in the world, with excellent task planning options.
Pros and Cons
- "Jenkins has excellent task planning features."
- "Jenkins is the most popular automation engine in the world."
- "Partition security for the workflow of projects is not yet an option."
- "It is not always easy to control the permissions for each user."
What is our primary use case?
We use Jenkins for integrated reporting. We have different projects that require coaching, gate configuration, and clone effects. We build packages, deploy, and upload-pack eights. We start at software changes and follow the process through to final testing and eventually launching.
What is most valuable?
Jenkins has excellent task planning features.
What needs improvement?
We have a variety of examples in our organization. We have security configurations that we would like to isolate across our platform. It is not always easy to control the permissions for each user. There are cases where I do not want everyone to have access to the technical aspect of a job or even that the job exists.
For how long have I used the solution?
I have been using Jenkins now for ten years.
What do I think about the stability of the solution?
We have found Jenkins to be very stable.
What do I think about the scalability of the solution?
I believe Jenkins is scalable. We have over two hundred users. We have plans to increase this number.
How are customer service and support?
We have not used technical support. We just Google, from the internet. Most of the time we can solve it on our side.
How was the initial setup?
The initial set-up is easy for a single-link system. For more complicated systems it is not easy. As a product, Jenkins has been in the top five for more than five years, so that is not a problem.
What about the implementation team?
We did an in-house implementation. We have an incremental process for deployment. We also have a complete patent for official patent deployment. We have two patents, one for development and one for official relief. We have an integration team that is responsible for these patents.
What's my experience with pricing, setup cost, and licensing?
Jenkins has a free licensing program.
What other advice do I have?
Jenkins is the most popular automation engine in the world. There are other options, but fewer users. There are some other choices in the market but Jenkins is definitely number one. I would rate Jenkins an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engeener at a tech vendor with 10,001+ employees
Effective open source design, stable, and helpful online support available
Pros and Cons
- "The most valuable feature of Jenkins is its open source."
- "There is a cost saving by using Jenkins because instead, we do not have to depend on the public cloud or any private cloud CI tools."
- "The disadvantage of Jenkins is writing Groovy scripts. There are other CI tools where you do not need to write this many scripts to manage and deploy."
What is our primary use case?
We're deploying our pipeline through CI/CD with both engines, most use it for CI purposes only. We are building our CAR files and deploying them in the endpoint cluster, such as Kubernetes as well as on-premise systems. We are using the management where I can write playbooks and deploy them. I call the playbook through the Jenkins Groovy script. We can do multiple instances, at a single time.
What is most valuable?
The most valuable feature of Jenkins is its open source.
What needs improvement?
The disadvantage of Jenkins is writing Groovy scripts. There are other CI tools where you do not need to write this many scripts to manage and deploy.
For how long have I used the solution?
I have been using Jenkins for approximately three years.
What do I think about the stability of the solution?
Jenkins is stable.
What do I think about the scalability of the solution?
The scalability is easy in Jenkins because we are using a master and worker node architecture.
We have many departments using this solution in my company, such as DevOps and Automation teams.
How are customer service and support?
The technical support was never used. We followed the standard documents. I never interacted with Jenkins technical because there is a wide user base online. Jenkins has been a long time in the market, we easily find help if needed. Similarly, how Python codes are molded and a lot of companies are using it. You can easily find a solution if you're stuck.
How was the initial setup?
Jenkins is easy to set up. The full deployment can take some time if there is a lot of data to be accessed. There are the data analysis files, and queries, and we need to update everything in the end systems, such as a center DB. This can take some time, approximately half an hour due to the large file size. The majority of things can be deployed within five to seven minutes.
What was our ROI?
There is a cost saving by using Jenkins because instead, we do not have to depend on the public cloud or any private cloud CI tools.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Jenkins. There are no costs or licensing.
What other advice do I have?
I advise others that want to try Jenkins to first test it locally and then they can integrate it with the cloud. Whoever wants to use the continuous integration tools, should first go with Jenkins and then, later on, they can try other market available tools.
I rate Jenkins a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Facilities And Administration at LTI - Larsen & Toubro Infotech
Offers an open-source version, is very mature and integrates well with other solutions
Pros and Cons
- "Jenkins is a very mature product."
- "Jenkins is a very mature product; it has got a lot of support as far as integrating Jenkins with other tools is concerned, with many plugins available in both open-source and commercial ecosystems, and it is easy to configure, easy to scale, and the initial setup is easy."
- "The enterprise version is less stable than the open-source version."
What is our primary use case?
Jenkins is basically used as a CI/CD tool, wherein you can integrate multiple tools that are part of your delivery pipeline. Jenkins is basically a controller for your delivery. For example, what happens, when it happens, and in what sequence it happens can be controlled by Jenkins.
What is most valuable?
Jenkins is a very mature product.
It has got a lot of support as far as integrating Jenkins with other tools is concerned.
There are a lot of plugins as well if you want to enable any feature or any automation as part of your delivery pipeline. There are a lot of plugins, actually, which are available both as part of an open-source as well as a commercial ecosystem.
It is easy to configure and easy to scale as well.
The initial setup is easy.
What needs improvement?
The enterprise version is less stable than the open-source version.
Security is one area that is lacking a bit. You need to have that extra work done when you are adopting Jenkins. There are some features here and there, however, if security overall can be improved, that would be really great.
For how long have I used the solution?
I've used the solution for more than ten years.
What do I think about the stability of the solution?
The solution is stable. It's reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. Jenkins can be implemented in a master play mode. You can have multiple masters and you can have multiple notes on which you can execute your jobs, which makes it very scalable.
We have about 500 people using Jenkins.
How are customer service and support?
We've never contacted external support. We've only dealt with internal support. Internal support is very well educated in terms of supporting Jenkins and other tools of concern. I'm very satisfied.
Which solution did I use previously and why did I switch?
Jenkins was the first product I used. Apart from Jenkins, there are other tools I've used, like Bamboo. Then, specific to the cloud, we have other DevOps services, and other pipelines. I have used multiple options. Still, I'm kind of a Jenkins fan. I definitely recommend Jenkins over other tools.
How was the initial setup?
The initial setup is very easy. It's not overly complex or difficult. You can enable a Jenkins pipeline, I would say, and a day, or less than a day.
We have about ten staff members that can handle deployment and maintenance. There are managers, developers, and DevOps teams, and then there are SYSops, admins, and DBAs. All these factors are there.
What about the implementation team?
We handled the implementation ourselves, in-house. We didn't need any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
One good thing about Jenkins is there are two flavors. One is open-source and the other is the commercial or the enterprise edition. The open-source version is pretty stable. For the security concern, you can add your own security-related intervention to make it that much more secure.
For the enterprise edition, you have a cloud-based which actually provides the commercial Jenkins version. Apart from security, they have come up with upgraded versions of Jenkins, for example, Jenkins Access Control and Jenkins Two-point Access Control. You can get added all kinds of features and the ease of implementing or managing your product. As I mentioned, Jenkins open-source is actually more stable and mature if you compare it to the enterprise version.
What other advice do I have?
The solution can be on-premises or in the cloud.
I'd recommend the solution to others.
I'd rate it ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a financial services firm with 10,001+ employees
It's a scalable, open-source tool with multiple plugins that's easy to use and set up.
Pros and Cons
- "We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc."
- "Jenkins is a scalable, open-source tool with multiple plugins that is easy to use and set up, and we can integrate it with multiple technologies, whether a .NET application or anything else."
- "Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial."
What is our primary use case?
We use Jenkins to trigger the URL and necessary files in a batch. Jenkins is integrated with Jira and Litmus. We'll put a URL into Jenkins and trigger it. We can schedule it to run overnight every day, week, month, etc.
Multiple teams are using Jenkins, and it's integrated with multiple Jira plugins. I believe around 250 people using it.
What is most valuable?
We can schedule anything with Jenkins, which is useful for deployment or anything that requires scheduling. It also has multiple plugins we can use for Maven, JUnit, etc.
What needs improvement?
Jenkins could have better cloud functionality. Currently, we are using the existing legacy model, but we are moving toward the cloud, so it would be great if they could improve in that area. In the future, I would like more cloud features and related training materials, like a video tutorial.
For how long have I used the solution?
I've been using Jenkins for one year, and I know about related automation tools like Selenium, Tosca, etc.
Which solution did I use previously and why did I switch?
Jenkins' main advantage over other solutions is multiple plugins and ease of setup. Open-source and secured versions are also available, so maybe that's why there are multiple processes. Other deployment tools cost more, and the setup is messy. These are some reasons management decided to use Jenkins instead of other solutions.
How was the initial setup?
The Jenkins setup is easy because it's open-source, and we can get a community edition. We don't need to do anything. We only need to install it and it's ready to use. The total deployment time depends on how long you have to code. In my case, it generally takes half an hour to one hour.
What other advice do I have?
I rate Jenkins eight out of 10. It's a scalable, open-source tool with multiple plugins. It's easy to use and set up. I don't rate it 10 because there is room for improvement in terms of the cloud and related capabilities.
If somebody wants to use Jenkins, they need to first consider the scope. What is the scope, and what tech are you using? Jenkins is easy to set up, and we can integrate it with multiple technologies, whether a .NET application or anything else. We can deploy the code and can run with that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Advisor Solution Architect at a tech services company with 10,001+ employees
Has an evolving ecosystem and helps you to be agnostic to cloud providers
Pros and Cons
- "The simplicity of Jenkins and the evolving ecosystem of Jenkins are most valuable. Today, you do not have to write a pipeline from scratch. The library functionality of Jenkins helps you to bring all those in ready-made, and you also get the best practices for them. That is a great feature of Jenkins, and that is why it is being used significantly."
- "The simplicity of Jenkins and the evolving ecosystem of Jenkins are most valuable."
- "I would like to have an integrated dashboard on top of it and a better UX to look at. The dashboard could be better in terms of integration with other tools. We should be able to have a single pane of glass across all the tools that we use where Jenkins is the pipeline. This can be a very good upgrade to it."
- "I would like to have an integrated dashboard on top of it and a better UX to look at."
What is most valuable?
The simplicity of Jenkins and the evolving ecosystem of Jenkins are most valuable. Today, you do not have to write a pipeline from scratch. The library functionality of Jenkins helps you to bring all those in ready-made, and you also get the best practices for them. That is a great feature of Jenkins, and that is why it is being used significantly.
Jenkins also helps you to be agnostic to cloud providers.
What needs improvement?
I would like to have an integrated dashboard on top of it and a better UX to look at. The dashboard could be better in terms of integration with other tools. We should be able to have a single pane of glass across all the tools that we use where Jenkins is the pipeline. This can be a very good upgrade to it.
For how long have I used the solution?
I have been using this solution for about 10 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is highly scalable, and it can scale into different models.
In terms of its customers, I have worked with very big enterprises to small companies with about 100 people.
How are customer service and support?
Jenkins is an open-source initiative. So, the support is more community-based. The community is great. I do not remember asking for help often because it is quite stable, but for any extensibility that can be built on it, the community is great. You can find lots of resources and helpful people.
How was the initial setup?
It is definitely not complex. It might not be very easy for a newcomer, but it is in the easy to medium range to get started with.
What other advice do I have?
As people are using it, they should come to the community and provide their input so that the community can grow better.
I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Jenkins Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2026
Product Categories
Build AutomationPopular Comparisons
GitLab
VMware Tanzu Platform
Harness
GitHub Actions
CloudBees
Chef
Tekton
CircleCI
TeamCity
GoCD
Bamboo
Digital.ai Release
AWS CodePipeline
Buildkite
Travis CI
Buyer's Guide
Download our free Jenkins Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the differences among Jenkins, Urbancode build and ElectricAccelerator?
- How does Tekton compare with Jenkins?
- What are the differences among Jenkins, Urbancode build and ElectricAccelerator?
- When evaluating Build Automation, what aspect do you think is the most important to look for?
- Should project automation software be integrated with cloud-based tools?
- Is there a need for workflow automation?
- What is the Robotic Process Automation (RPA) life cycle?
- What is Automation as a Service (AaaS)?
- Why is Build Automation important for companies?

























