

Jenkins and Bamboo are prominent tools in the CI/CD category, each offering distinct advantages for continuous integration and delivery. Based on various features, Jenkins holds an edge due to its extensive plugin ecosystem and automation capabilities, while Bamboo benefits from seamless integration with Atlassian products.
Features: Jenkins offers a vast array of plugins, enabling high customization and integration with numerous tools, along with support for multiple programming languages. Its automation and scalability are substantial strengths. Bamboo integrates seamlessly with Atlassian tools like Jira and Bitbucket, offering built-in deployment projects and user-friendly configurations for custom actions. It delivers a cohesive experience for teams within the Atlassian ecosystem.
Room for Improvement: Jenkins faces challenges with plugin stability, documentation complexity, and cloud integration. Users seek enhancements in the user interface and clearer error messaging. Bamboo has a steep learning curve and its integration capabilities outside the Atlassian ecosystem are limited. Improvements are needed in governance processes and training options. Both tools require better ease of use and setup, with Jenkins needing improved plugin management and Bamboo requiring more flexibility in customizations.
Ease of Deployment and Customer Service: Jenkins is versatile, being deployed across on-premises and various cloud environments, but is often reliant on community-based support. Bamboo’s deployment options are primarily on-premises, with some hybrid cloud capabilities, and it benefits from structured Atlassian support, offering more integrated assistance for users within the Atlassian framework.
Pricing and ROI: Jenkins is cost-effective with its open-source nature, providing significant savings on CI/CD operations. It offers an enterprise version that comes with a commercial license. Bamboo, operating on a subscription model, is perceived as reasonably priced, especially for teams using multiple Atlassian products. Jenkins provides substantial ROI through its free structure, while Bamboo offers value with its integration capabilities and licensed support.
Using Jenkins returns a strong investment because it significantly helps our team and organization by reducing human error and the need for fewer employees.
customer support was really helpful, staying in touch until we received a permanent solution.
If you need more agents, you just switch on more agents.
Jenkins' scalability is really great based on our experience; it is very stable and reliable.
If they haven't focused on building MLOps pipelines, that's definitely an area where they could assist businesses.
Improvements are necessary for better cloud-native scaling, auto-scaling agents, performance optimizations, and easier distributed setups.
Jenkins' licensing cost is completely free under the open source MIT license and maintained by the Jenkins community, so there is no license fee, no per-user cost, and no subscription required.
The automation is really the big benefit for the CI/CD pipeline.
The best feature that truly makes it an invaluable tool for DevOps teams is its ability to treat pipelines as code, its massive plugin library, and its robust support for distributed builds.
| Product | Market Share (%) |
|---|---|
| Jenkins | 7.2% |
| Bamboo | 4.3% |
| Other | 88.5% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 6 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 15 |
| Large Enterprise | 57 |
Jenkins is an award-winning application that monitors executions of repeated jobs, such as building a software project or jobs run by cron.
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