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Stas Radionov - PeerSpot reviewer
Test Manager at FirmTec
Real User
Top 5Leaderboard
Provides visibility into the availability of different environments and applications
Pros and Cons
  • "The tool enabled everyone to see the status of each environment."
  • "The tool must provide better bulk editing features."

What is our primary use case?

The solution was useful in monitoring and observing the status of different environments.

What is most valuable?

We have a dedicated team to monitor the solution and keep everyone updated about the status of our environments, tools, and applications. The tool enabled everyone to see the status of each environment. Based on the availability, they could decide whether to use the environment at a particular time or set up some test sessions for a day and block the environment for themselves or the team for testing or maintenance. The board meetings took much less time to figure out where we would be at a point when we needed to do some activities. Everyone was aware of the status. We could be better prepared for the meeting.

What needs improvement?

It takes a lot of time to maintain the product. There were a lot of changes in our environments during the day. Using the tool might have been more convenient and productive if we did not have hundreds of different environments. The tool must provide better bulk editing features. It must provide more flexibility to make a wide range of changes to many things at once.

For how long have I used the solution?

I used the solution for a few months.

Buyer's Guide
Jira Align
December 2024
Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product was pretty stable. I rate the stability a seven or eight out of ten. The solution is not the perfect tool for a complex environment.

What do I think about the scalability of the solution?

The tool’s scalability was good. We have around 250 to 300 users in our organization. The technical team had three members.

How was the initial setup?

The setup was straightforward.

What was our ROI?

The solution increases the productivity and awareness of the team members. It also saves the management’s time.

What other advice do I have?

The tool is good if we do not have many applications or environments to monitor and handle. It can be really useful when we have to make a roadmap with the management team. Sometimes, it can be too much to maintain and handle if we have too many environments. We will always keep forgetting something. To keep everyone using the product and updating it was challenging. Half of our team used it and performed all the necessary actions. Overall, I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr Consultant at Capgemini
Real User
Top 5
Development cycle planning solution that integrates well with Atlassian products
Pros and Cons
  • "In my previous experience, the Portfolio and Structure feature in Jira is really valuable because it assists with forecasting for projects."
  • "We have experienced errors with the internal server that occurs frequently."

What is our primary use case?

We use Jira for scrum-related activity and 80 people use this solution within our company. 

What is most valuable?

In my current organization, there are limited features that we have adopted. In my previous experience, the Portfolio and Structure feature in Jira is really valuable because it assists with forecasting for projects. 

What needs improvement?

We have experienced errors with the internal server that occurs frequently. 

For how long have I used the solution?

I have been using this solution for eight years. 

What do I think about the stability of the solution?

This is a stable solution. I would rate it an eight out of ten. 

How are customer service and support?

In my previous organization, I contacted the Jira support team for a particular feature and they suggested that we upgrade Jira because there was a bug in that particular version. After upgrading, the issue was resolved.

Which solution did I use previously and why did I switch?

Jira offers very good GUI. The solution is easy to learn and there is a lot of functionality related to boards and project management-related activities that is offered. There is also good synergy between all the Atlassian products which is why we decided to switch to Jira. 

What's my experience with pricing, setup cost, and licensing?

I would rate this solution a nine out of ten for pricing. The price of the solution depends on the number of people using it and the projects you are working on. 

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Jira Align
December 2024
Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Rahul-Bansal - PeerSpot reviewer
Test Team Lead at Intime
Real User
Top 20
Valuable for project management, especially for handling large-scale projects
Pros and Cons
  • "The most valuable features in Jira Align are the dashboard and the reporting feature."
  • "One area where Jira Align could be improved is mobile accessibility."

What is our primary use case?

I mainly use Jira Align to manage my software development tasks for Apache. It helps me create user stories, organize tasks, and set up test plans and cases, making the whole process more organized and efficient.

What is most valuable?

The most valuable features in Jira Align are the dashboard for tracking my team's work progress, which helps me monitor story movement, and the reporting feature to track time estimates versus actual work done. This reporting is crucial for sharing project progress with senior management. I also find the integration with various testing tools essential for ensuring proper test case management and traceability.

What needs improvement?

One area where Jira Align could be improved is mobile accessibility. Right now, it is mostly for laptops, but it would be more user-friendly if it had a mobile-friendly interface. This way, senior management and others could easily check progress on their mobile devices when they are not using a computer.

For how long have I used the solution?

I have been using Jira Align for almost five years.

What do I think about the stability of the solution?

I would rate the stability of the solution as a nine out of ten.

What do I think about the scalability of the solution?

Jira Align is highly scalable. I would give it a ten out of ten for scalability. In my company, we have about 600 users of Jira Align, and we plan to expand its usage in the future. These users include engineers, team leaders, and architects. The majority, around 60%, are engineers, while the remaining 40% are in leadership or higher-level roles.

How are customer service and support?

I would rate the technical support as an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the easiness of the initial setup as a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing for Jira Align is quite high, especially when compared to Azure DevOps. While Jira Align has more features, the cost is a major concern for my organization. As a result, we are thinking of switching to Azure DevOps because of the cost, even though it offers fewer features. I would give it an eight out of ten in terms of costliness.

What other advice do I have?

My advice to those considering using Jira Align is that it is a valuable tool for project management, especially for handling large-scale projects. It offers scalability and is relatively easy to manage and customize to your specific needs. It is a good choice for project management and agile practices. Overall, I would rate Jira Align as an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yogesh Kapse - PeerSpot reviewer
Sr. Sales Manager at ESDS Software Solution Pvt Ltd.
Real User
Top 5Leaderboard
An easy-to-use and user-friendly solution that gives a good return on investment
Pros and Cons
  • "Jira Align is an easy-to-use and user-friendly solution."
  • "The solution’s stability could be improved."

What is our primary use case?

Our use cases for Jira Align are particularly project-based. Whenever we go on a project, we utilize the solution, and at the end of the project, we drop that subscription. If needed, we go for a new subscription again.

What is most valuable?

Jira Align is an easy-to-use and user-friendly solution.

What needs improvement?

The solution’s stability could be improved.

For how long have I used the solution?

I have been using Jira Align for four years.

What do I think about the stability of the solution?

I rate Jira Align an eight out of ten for stability.

What do I think about the scalability of the solution?

More than 50 users are using Jira Align daily in our organization.

I rate Jira Align more than eight out of ten for scalability.

How are customer service and support?

I rate the solution’s technical support a seven or eight out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We also use Azure DevOps.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

We implemented the solution through an in-house team, which had a couple of people.

What was our ROI?

We have seen a return on investment with Jira Align.

What's my experience with pricing, setup cost, and licensing?

Jira Align is an expensive solution.

What other advice do I have?

I am using the latest version of Jira Align. Jira Align is deployed on-cloud in our organization.

Overall, I rate Jira Align a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Product at Indian Institute of Management Bangalore
Real User
Top 5Leaderboard
Helps with real-time data visibility and managing deadlines
Pros and Cons
  • "The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful."
  • "The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible."

What is our primary use case?

The solution helps me with real-time data visibility. 

What is most valuable?

The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful. 

What needs improvement?

The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible. 

For how long have I used the solution?

I have been working with the product for two and a half years now. 

What do I think about the stability of the solution?

The product is stable and I would rate its stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine out of ten. My company has more than 100 users for the product. 

How are customer service and support?

The tool's customer support is responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment was seamless. The tool's deployment completes within 30 minutes. We have a team of four to five people who are responsible to maintain the product. 

What other advice do I have?

I would rate the product an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise and Team Agile Coach, Jira Align implementation SME
Real User
Has useful program-level reporting and great support
Pros and Cons
  • "Being able to do PI planning using the program levels is most valuable. I find that the program-level reporting is most useful."
  • "I would like to see Jira Align merge and integrate better with Jira as a whole. A lot of the time, the data from Jira won't map very well into Jira Align."

What is our primary use case?

I'm a Jira application architect, and I support a major client. They use Jira Align to connect the business strategy to the work that's being done by the delivery teams. I adapt and implement the tool that supports their business processes. Sometimes I'm a release train engineer where I plan the work that's being done by multiple teams.

What is most valuable?

Being able to do PI planning, using the program levels is most valuable. I find that the program-level reporting is most useful.

However, I believe that each user would answer the question differently as it's a complex software used by many users. 

What needs improvement?

I would like to see Jira Align merge and integrate better with Jira as a whole. A lot of the time, the data from Jira won't map very well into Jira Align.

What do I think about the stability of the solution?

This tool is very stable.

What do I think about the scalability of the solution?

This tool is very scalable. 

We have 5,000 people using this tool.

How are customer service and support?

We pay a lot of money for them to provide support. I would rate their support a five on a scale from one to five.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation is a little complex and took six months.

I deployed it onto a machine and installed it. The installation doesn't take too long because it is hosted by the vendor. However, the configuration of the tool does take a long time. I've been working on it for two years and I'm not done yet because more and more portfolios and teams are onboarding. 

What's my experience with pricing, setup cost, and licensing?

This product is expensive.

What other advice do I have?

Your business will need to understand the transformation as they are transforming into an agile business. Once you know that the transformation training is on track, then you can use this tool. If it is not on track, then the tool is not going to provide any real help. It is important to understand how you will adopt this tool.

I would rate Jira Align an eight out of ten. It is a pretty effective and powerful tool, but you will need to know what you're doing and the implementation to support your business is challenging. Part of the challenge comes from the fact that businesses are risk overt. People are afraid of failure and tend not to change, but if they are looking for a new tool I would suggest Jira Align, as it is very effective and helpful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Technology Officer at Ongil Private Limited
Real User
An easy learning curve with great integrations; reporting provides good visibility
Pros and Cons
  • "Velocity and reporting provide good visibility, burndown charts, and particularly velocity measurement."
  • "Lacks sufficient reporting capabilities."

What is our primary use case?

Our primary use case is for running agile sprints, for our weekly planning, task tracking, assignments, milestones, and reporting. I also use the burndown charts, velocity measurements, and developer productivity. We are customers of Jira.

What is most valuable?

I like the solution's ability to create a backlog and in the latest version, the epic view is very useful, you're basically creating a backlog and then dragging and dropping into the sprint. It's very cool. I also like the velocity and the reporting which provides good visibility, burndown charts, and particularly velocity measurement. I've found their email integration very useful and they have a configurable way of adding attributes. They have some of the mandatory fields, some of which are more advanced. The solution has an easy learning curve with the good documentation they provide. For power users, it's very useful.

What needs improvement?

One aspect that could be improved is that a ticket is declared as completed only when it is in the last column of the Jira board, regardless of the state it's in so that completed tickets don't get picked up because it goes by column rather than status. It's an annoying feature of Jira which they could improve. They could also add additional reporting capabilities. If I want to look at a graph of the performance and progress of a particular developer, I can't do that. GitHub gives a lot of good statistics on developer activity, productivity, and I'm not getting it here. It would be a useful thing to have. 

Another feature I would love to have is an inline ticket creation from the  board. Right  now, I have to move to backlog, create ticket and then come back. 

For how long have I used the solution?

I've been using this solution on and off for the last 10 years.

What do I think about the stability of the solution?

There are no issues around stability. Solution is available as a software as a service. I have not faced any outages or bugs which affect our work so far. Its been fairly stable. 

What do I think about the scalability of the solution?

I haven't had any performance issues in terms of scalability. We only have 10 users and it's working well. I know Jira is also used by enterprise organizations, so I don't think scalability is an issue. 

Which solution did I use previously and why did I switch?

I have used FreshRelease and Rally before. When I moved on, I had several options and found Jira hosted by atlassian to be the most viable solution for our startup. It works well so I'll stick with it. key point was it was integrated well with other tools used by us. 

How was the initial setup?

The initial setup was straightforward, it's available over the web browser so there's no installation, it's just a matter of registering. The whole thing would have taken an hour maximum. It's pretty seamless. 

What was our ROI?

well, clarity in terms of what we need to do this week. This reduces friction and translates into velocity and productivity. 

What's my experience with pricing, setup cost, and licensing?

The cost is $3 per user. So I'm paying $24 for eight users. We're just having an issue with the license flipping back to a free plan each week and I need to raise a ticket on that. Otherwise, it's seamless. 

Which other solutions did I evaluate?

Have used other solutions in the past. Jira was chosen because it seemelssly integrated with bitbucket and confluence and provides an integrated collaboration environment. 

What other advice do I have?

Jira is great for small and enterprise organizations. I highly recommend it for startups. Another benefit is that Atlassian gives me Jira, Confluence, Bitbucket, and Trello, they're a useful stack. I can use Jira for project management and agile management, Confluence for content collaboration, Bitbucket for code repository management and Trello can be used for a daily to-do list. It's all integrated. Atlassian has the key advantage of having been in the market for a long time.

I rate the product nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at Great Cloud Admin
Consultant
Top 10
Eliminates the mess created by Excel with better tracking capabilities
Pros and Cons
  • "The tool helps us with better tracking across various departments. Jira Align is highly valuable for organizations due to its flexibility. With my experience as an administrator, I can attest that it can be tailored to meet the diverse needs of any organization. It helps to eliminate the mess created by Excel spreadsheets."
  • "The product needs to improve its configurations."

What is our primary use case?

We use Jira Align for standard agile use cases. 

What is most valuable?

The tool helps us with better tracking across various departments. Jira Align is highly valuable for organizations due to its flexibility. With my experience as an administrator, I can attest that it can be tailored to meet the diverse needs of any organization. It helps to eliminate the mess created by Excel spreadsheets. 

What needs improvement?

The product needs to improve its configurations. 

For how long have I used the solution?

I have been working with the product for a year. 

What do I think about the stability of the solution?

I rate Jira Align's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability a ten out of ten. 

How was the initial setup?

The tool's deployment is straightforward. 

What's my experience with pricing, setup cost, and licensing?

Jira Align's pricing is reasonable. 

What other advice do I have?

You need to start your evaluation with simple use cases. I rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Jira Align Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Jira Align Report and get advice and tips from experienced pros sharing their opinions.