I mainly use Jira Align to manage my software development tasks for Apache. It helps me create user stories, organize tasks, and set up test plans and cases, making the whole process more organized and efficient.
Test Team Lead at Intime
Valuable for project management, especially for handling large-scale projects
Pros and Cons
- "The most valuable features in Jira Align are the dashboard and the reporting feature."
- "One area where Jira Align could be improved is mobile accessibility."
What is our primary use case?
What is most valuable?
The most valuable features in Jira Align are the dashboard for tracking my team's work progress, which helps me monitor story movement, and the reporting feature to track time estimates versus actual work done. This reporting is crucial for sharing project progress with senior management. I also find the integration with various testing tools essential for ensuring proper test case management and traceability.
What needs improvement?
One area where Jira Align could be improved is mobile accessibility. Right now, it is mostly for laptops, but it would be more user-friendly if it had a mobile-friendly interface. This way, senior management and others could easily check progress on their mobile devices when they are not using a computer.
For how long have I used the solution?
I have been using Jira Align for almost five years.
Buyer's Guide
Jira Align
January 2025
Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability of the solution as a nine out of ten.
What do I think about the scalability of the solution?
Jira Align is highly scalable. I would give it a ten out of ten for scalability. In my company, we have about 600 users of Jira Align, and we plan to expand its usage in the future. These users include engineers, team leaders, and architects. The majority, around 60%, are engineers, while the remaining 40% are in leadership or higher-level roles.
How are customer service and support?
I would rate the technical support as an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the easiness of the initial setup as a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing for Jira Align is quite high, especially when compared to Azure DevOps. While Jira Align has more features, the cost is a major concern for my organization. As a result, we are thinking of switching to Azure DevOps because of the cost, even though it offers fewer features. I would give it an eight out of ten in terms of costliness.
What other advice do I have?
My advice to those considering using Jira Align is that it is a valuable tool for project management, especially for handling large-scale projects. It offers scalability and is relatively easy to manage and customize to your specific needs. It is a good choice for project management and agile practices. Overall, I would rate Jira Align as an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Manager at FirmTec
Provides visibility into the availability of different environments and applications
Pros and Cons
- "The tool enabled everyone to see the status of each environment."
- "The tool must provide better bulk editing features."
What is our primary use case?
The solution was useful in monitoring and observing the status of different environments.
What is most valuable?
We have a dedicated team to monitor the solution and keep everyone updated about the status of our environments, tools, and applications. The tool enabled everyone to see the status of each environment. Based on the availability, they could decide whether to use the environment at a particular time or set up some test sessions for a day and block the environment for themselves or the team for testing or maintenance. The board meetings took much less time to figure out where we would be at a point when we needed to do some activities. Everyone was aware of the status. We could be better prepared for the meeting.
What needs improvement?
It takes a lot of time to maintain the product. There were a lot of changes in our environments during the day. Using the tool might have been more convenient and productive if we did not have hundreds of different environments. The tool must provide better bulk editing features. It must provide more flexibility to make a wide range of changes to many things at once.
For how long have I used the solution?
I used the solution for a few months.
What do I think about the stability of the solution?
The product was pretty stable. I rate the stability a seven or eight out of ten. The solution is not the perfect tool for a complex environment.
What do I think about the scalability of the solution?
The tool’s scalability was good. We have around 250 to 300 users in our organization. The technical team had three members.
How was the initial setup?
The setup was straightforward.
What was our ROI?
The solution increases the productivity and awareness of the team members. It also saves the management’s time.
What other advice do I have?
The tool is good if we do not have many applications or environments to monitor and handle. It can be really useful when we have to make a roadmap with the management team. Sometimes, it can be too much to maintain and handle if we have too many environments. We will always keep forgetting something. To keep everyone using the product and updating it was challenging. Half of our team used it and performed all the necessary actions. Overall, I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Jira Align
January 2025
Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Director of Product at Indian Institute of Management Bangalore
Helps with real-time data visibility and managing deadlines
Pros and Cons
- "The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful."
- "The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible."
What is our primary use case?
The solution helps me with real-time data visibility.
What is most valuable?
The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful.
What needs improvement?
The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible.
For how long have I used the solution?
I have been working with the product for two and a half years now.
What do I think about the stability of the solution?
The product is stable and I would rate its stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a nine out of ten. My company has more than 100 users for the product.
How are customer service and support?
The tool's customer support is responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's deployment was seamless. The tool's deployment completes within 30 minutes. We have a team of four to five people who are responsible to maintain the product.
What other advice do I have?
I would rate the product an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at Great Cloud Admin
Eliminates the mess created by Excel with better tracking capabilities
Pros and Cons
- "The tool helps us with better tracking across various departments. Jira Align is highly valuable for organizations due to its flexibility. With my experience as an administrator, I can attest that it can be tailored to meet the diverse needs of any organization. It helps to eliminate the mess created by Excel spreadsheets."
- "The product needs to improve its configurations."
What is our primary use case?
We use Jira Align for standard agile use cases.
What is most valuable?
The tool helps us with better tracking across various departments. Jira Align is highly valuable for organizations due to its flexibility. With my experience as an administrator, I can attest that it can be tailored to meet the diverse needs of any organization. It helps to eliminate the mess created by Excel spreadsheets.
What needs improvement?
The product needs to improve its configurations.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
I rate Jira Align's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How was the initial setup?
The tool's deployment is straightforward.
What's my experience with pricing, setup cost, and licensing?
Jira Align's pricing is reasonable.
What other advice do I have?
You need to start your evaluation with simple use cases. I rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Manager Scrum Master at Accenture UK & Ireland
Is used for business strategies, collaboration, and reporting
Pros and Cons
- "We use Jira Align for business strategies, collaboration, and reporting."
- "Jira Align has price packages for different purposes. Users must do their own research and see if it fits their purpose."
What is our primary use case?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
What is most valuable?
We use Jira Align for business strategies, collaboration, and reporting.
For how long have I used the solution?
I have been using Jira Align for over seven years.
What do I think about the scalability of the solution?
We are quite a big organization, and hundreds of employers use the solution in our organization.
How was the initial setup?
I've not faced any challenges with the solution's configuration and initial setup.
What's my experience with pricing, setup cost, and licensing?
Jira Align has price packages for different purposes. Users must do their own research and see if it fits their purpose.
What other advice do I have?
Users have to understand their business objective before using the solution. Given the right training, it is easy for somebody to learn to use Jira Align for the first time.
Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 23, 2024
Flag as inappropriateHelps to track and share information with all team members
Pros and Cons
- "I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and propose solutions to increase production capacity. Upon observing the process in Jira Align, I realized we didn't need to invest heavily in expanding capacity."
- "One feature that needs improvement is the tool's ability to change schedules automatically. Users can't simply drag and drop tasks to reschedule them without notifying the entire team. This lack of functionality can hinder project management control, as changes should be communicated transparently to all team members."
What is our primary use case?
When we receive a new customer requirement, the sales and marketing team inputs it into Jira Align. Then, the design team creates a task in Jira Align and assigns it to various engineers, such as hardware, electronics, and software engineers. We track the progress of these tasks and regularly update their statuses in Jira Align.
This allows everyone to log in and follow up on the progress. Once the design phase is complete, we assign a plan to the production team to build the initial sample for qualifications and verification purposes.
Once we've received approval from the customer or the marketing team, we transition the status from design to production. Our production planning coordinator then utilizes Jira Align to release the work order, especially if we've received a purchase order from the customer.
From there, it's an operational process where the warehouse follows the demand, prepares the materials, and releases them to production for building the product. This represents the general progress of our workflow in Jira Align.
What is most valuable?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and propose solutions to increase production capacity. Upon observing the process in Jira Align, I realized we didn't need to invest heavily in expanding capacity.
Instead, we could improve by optimizing the current process, particularly focusing on reducing idle and queueing times. My proposal to the management team was to introduce a lean concept, combining similar processes and materials to reduce idle and queueing time. This approach would streamline operations and address customer concerns about turnaround time.
The most significant feature of Jira Align for our project management is its ability to track and share information with all team members.
What needs improvement?
One feature that needs improvement is the tool's ability to change schedules automatically. Users can't simply drag and drop tasks to reschedule them without notifying the entire team. This lack of functionality can hinder project management control, as changes should be communicated transparently to all team members.
The solution cannot currently alert users when changes occur, which I believe is a function that it should provide. I hope that Jira Align will introduce AI functions to address this issue in the future.
We hope to utilize it further to establish connections between the development, production, and sales marketing teams for better alignment. There seems to be a gap between product design and final mass-volume production, possibly due to cost constraints or missing models.
It should also improve the support.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
I rate Jira Align's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a six to seven out of ten. My company has 40-50 users.
How was the initial setup?
I rate the tool's deployment an eight to nine out of ten. The time it takes to deploy the solution varies depending on the project scope. Simple tasks like extracting data from Jira Align into Excel for reports can be done quickly and easily. However, deploying new processes may take a couple of weeks.
Typically, we deploy solutions with a small team of about three to five people from different functions within the company. This includes individuals from design, production, and IT who work together on the project assignment. So, not many people are required to participate in the deployment process. We have one resource to handle its maintenance.
What about the implementation team?
In our company, we've considered bringing in third parties to help with deployment but ultimately decided against it due to the associated costs. Instead, we've opted to develop solutions in-house, although it does take time to do so.
What other advice do I have?
I would rate the product an eight out of ten. It's been helpful for internal process control and information sharing, particularly in data management. Every change is recorded, allowing us to track when and why changes occur. Additionally, importing and collecting data from the system is easy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 7, 2024
Flag as inappropriateSenior Product Manager at Worex Technology
Great for team collaboration
Pros and Cons
- "What I like about Jira is that I can easily keep tabs on the status of different issues and what the team is working on."
- "For future releases of Jira Align, I would suggest making workflows simpler and more user-friendly."
What is our primary use case?
I use Jira as a tool to keep everything in check for our projects. It helps me track and fix any issues that pop up during development, whether it is sorting out problems with the product or organizing tasks for the team. I also use it to store and manage user stories.
How has it helped my organization?
What is most valuable?
What I like about Jira is that I can easily keep tabs on the status of different issues and what the team is working on. It helps me see if there are any bugs or tasks that need attention before we move on to the next steps. Additionally, it is great for team collaboration. We can pass things back and forth smoothly, from the technical team to testing and the project manager. This way, everyone stays in the loop, and we get a clear view of how things are progressing in the project. It has become a really valuable tool for us.
What needs improvement?
For future releases of Jira Align, I would suggest making workflows simpler and more user-friendly. It would be helpful to have improved tools for visualizing workloads and an easier way for users to collaborate with administrators to streamline complex workflows. Simplifying communication and customization, especially for managing bulk storage and intricate projects, would enhance the overall user experience.
For how long have I used the solution?
I have been using Jira Align for five years.
What do I think about the stability of the solution?
I would rate the stability of Jira Align as a nine out of ten. It is quite stable.
What do I think about the scalability of the solution?
I would rate the scalability of the solution as an eight out of ten. We have approximately 150 users at our company. If the company expands in the future, we will likely use Jira more for upcoming projects.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
For those looking to use Jira Align, my advice is to explore its intuitive user interface and ease of use. If any issues arise, don't hesitate to reach out to the admin team for solutions to enhance workflow and performance. Open communication within the company can lead to a more responsive and effective use of Jira Align for project management. Overall, I would rate it as an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Solution Architect at a financial services firm with 11-50 employees
Improves working efficiency for every project manager or customer by providing utmost transparency
Pros and Cons
- "The interface of Jira Align is very easy to use and manage"
- "The vendor should implement automation features"
What is our primary use case?
I have used Jira Align for project management.
How has it helped my organization?
Jira Align improves working efficiency for every project manager or customer by providing utmost transparency. Project managers can easily obtain a comprehensive overview of tasks using Jira Align, and their working speed or efficiency drastically improves with the product.
What is most valuable?
The interface of Jira Align is very easy to use and manage. In comparison, the interface of Microsoft Azure DevOps is complicated with too many items and options.
What needs improvement?
The vendor should implement automation features in Jira Align. The solution should allow simple integrations with other applications like Microsoft Office.
For how long have I used the solution?
I have used Jira Align in our company projects.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. I haven't faced any service interruptions with Jira Align.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and support?
In our company, we have received tech support for Jira Align.
Which solution did I use previously and why did I switch?
At our company, we didn't find Jira Align to be useful enough, so our company has presently migrated to a competitor tool known as Microsoft Azure DevOps.
How was the initial setup?
In our organization, we were previously deploying the solution on-prem, but in the past few months, it's been deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
At our company, we were concerned about the cost of Jira Align, which is expensive.
What other advice do I have?
I would rate the solution as eight out of ten. I would recommend every company working on Google Suite or open-source solutions use Jira Align. For small and medium-sized companies, Jira Align is a more suited product than large enterprises.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 4, 2024
Flag as inappropriateBuyer's Guide
Download our free Jira Align Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Product Categories
Enterprise Agile Planning Tools Application Lifecycle Management (ALM) Suites Value Stream Management SoftwarePopular Comparisons
Microsoft Azure DevOps
GitLab
ServiceNow Strategic Portfolio Management
Polarion ALM
Rally Software
JIRA Portfolio
Digital.ai Agility
Planview AgilePlace
IBM Engineering Workflow Management
Targetprocess
Buyer's Guide
Download our free Jira Align Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What Is The Biggest Difference Between AgileCraft And JIRA?
- What are the main differences between Jira Align and Azure DevOps?
- Why do I need an enterprise Agile planning tool?
- When evaluating Enterprise Agile Planning Tools, what aspect do you think is the most important to look for?
- What products can help with Agile Project Management?
- What is the best enterprise agile planning tool?
- What is Agile procurement and how to achieve it?
- What are the best practices for adding documentation to a planning process?
- Why is Enterprise Agile Planning Tools important for companies?