Jira Align Reviews

I primarily use Jira Align for agile.

The framework could be better.

I've had no issues with Align's stability.

The license for Jira Align is priced fairly.

I would rate this solution nine out of ten.

Jira didn't do the portfolio very well, so the use case was trying to do the work with multiple teams. Jira couldn't do that out of the box.

The linking of PI Objectives with different features was one of the cool things. It had features, epics, and stories out of the box. 

It should just have the integration with Jira. We haven't looked at it since Atlassian bought the product.

I had a little bit of experience with it when we tested it. We just did a review of it while trying to compare three products.

We dealt with some folks over there. I can't remember who we worked with there. Their support was really good because they were trying to sell us the product. They were trying to get a procurement, so they were really nice, but I can't say about the support after the product purchase.

We compared AgileCraft, Rally, and ALM Octane. We decided not to go with AgileCraft because of the expense of doing it.

I would rate AgileCraft a seven out of 10.

We use the product for enterprise agile planning, aiding in project management and customer solutions.

The platform's communication features could be more robust for better team integration. 

We have been using Jira Align for Approximately three years now.

The technical support team responds quickly and resolves issues effectively.

Positive

The initial setup process was straightforward and deployed on the public cloud with minimal complexity. It is easy to maintain and we rely on support from the provider for any issues.

We integrate Jira Align with ERP systems like SAP using web services for seamless data exchange.

It facilitates team coordination and project tracking, especially with remote work.

I recommend it for companies with complex project management and agile practices.

I would rate it a nine; it's been instrumental in our project management strategies, though there's room for minor improvements.

We use Jira Align for project management, product planning, and reporting.

The most valuable features of Jira Align are its product roadmap and reporting.

Jira Align's user interface needs improvement because its user experience is really bad. It takes around a week to onboard any team member in Jira Align because it has a lot of nuances. The materials used to go through the Jira Align tool are time-consuming and academic. I have used Jira Align for eight years, but I had to keep doing many things with Jira for at least three months to understand everything.

Jira Align doesn't recommend anything. Jira Align should improve its AI offerings because it currently has zero AI. The solution's release notes, user stories, and templates are far more boring.

I have been using Jira Align for eight years.

Jira Align's technical support is very bad. It takes around three days for the technical support team to even reply to a customer on how to resolve some issues.

Jira Align is an expensive solution.

Jira Align is deployed on-cloud in our organization.

Overall, I rate Jira Align six and a half or seven out of ten.

I used Jira Align when I was working with CACI. We use Jira Align to build and manage workflows, which allows each team to understand their work.

Jira Align helps us manage communication and tasks for a variety of teams without overlap.

I like how things can be sorted out, and it shows the different objectives one can do. You could also create a team view that would allow your team to see work outcomes. Jira Align also helps with the reporting, because we can export data to Excel or another format.

The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate.

I used Jira Align for about a year.

It was very stable, and I liked the refresh rate. I know a lot of it also depends on personal network connectivity, but it instantly updates changes.

When you sign in, you will see the different objectives that you would have, and then it would show you bigger objectives, your status, who was using it, and what they completed and what wasn't. If there are linked topics that were part of it, then it will show the aligned tasks.

The support team was very helpful, knowledgeable, and very responsive. Also, when you visit their forum page, they have a chat thread where you can look up problems or questions with other users and get answers from there.

I wasn't part of the initial setup, but the setup was easy when I got access to Jira Align. It was easy to personalize after I signed in, and I could put in my icon, picture, background picture, and thumbnail. So it is easily customizable and you can set up your page. With that, it was easy for all teams to organize their profiles.

The pricing wasn't something they exposed me to because the business development team handled it.

Jira Align is an excellent tool for project management. We use it to manage our implementations and custom-developed solutions. 

Jira helps us perform complex implementations, and it has excellent tools that simplify task management. 

I like Jira's structured project plan, with tasks and subtasks. Jira can use various external plugins. Third-party providers can add new features to the solution. If I need some functionality, I can usually find an app for it. They have thousands. 

I have used Jira Align for about five years.

I rate Jira Align nine out of 10 for stability. 

I rate Jira Align nine out of 10 for scalability.

Jira's basic setup is easy, but more complex configurations require some expertise. 

We have seen a return. 

Jira Align is reasonably priced at a bout $7 per user. That's the basic price, but you can also purchase add-ons. 

I rate Jira Align nine out of 10. It's highly versatile. When you create Jira, you have two project options: company-managed and team-managed. Team-managed projects are limited. While they may seem complex initially, company-managed projects are much more flexible. Many people might think Jira is limited because they choose the simplest configuration. They should try starting with a company-managed project. 

The most valuable feature of Jira Align is the overall team vision.

Jira Align can improve the visibility of executive teams.

I have been using Jira Align for approximately one year.

Jira Align is highly stable because it is on the cloud.

The scalability of Jira Align is very good.

I have used technical support many times.

I would rate the support from Jira Align a four out of five.

Jira Align is very complex software. It's necessary that the customer have a good experience and understanding of Agile to be able to implement and scale it.

I rate the initial setup difficulty of Jira Align a two out of five.

I have had to have advisors in the executive teams to maintain the activity in the solution. We have five people that maintain the software.

My advice to others wanting to implement the solution is to have a lot of Agile experience.

I rate Jira Align an eight out of ten.

My company is a partner of Atlassian, a Jira vendor. We deploy the solution through a public cloud.

Some of the most valuable features are the configurations and dashboards.

I have not had any issues with Jira Align.

I have been using Jira Align and Jira Service Management for two years. 

The stability of this solution is fine.

The scalability of Jira is fine.

Deployment was very complex.

My company does installations and implementations for Jira.

The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees.

I have also evaluated ServiceNow ITBM, but I believe that Jira Align is better.

I would rate this solution 7 out of 10 because of the price.