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GitLab vs Jira Align comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
GitLab improves ROI through DevOps enhancements, cost-saving measures, integration capabilities, and efficient automation, supporting user collaboration.
Sentiment score
7.3
Jira Align improved clarity, productivity, and ROI, despite concerns over pricing, with a noted negative return by one user.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
 

Customer Service

Sentiment score
6.7
GitLab support is praised for helpfulness and knowledge, though some report slow responses; documentation and forums are valued resources.
No sentiment score available
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
 

Scalability Issues

Sentiment score
7.4
GitLab is highly scalable and adaptable, excelling in diverse environments and integrating easily with multiple tools and industries.
Sentiment score
7.6
Jira Align scales well, integrates with Jira, supports large teams, but poses adaptation challenges for non-technical users.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
 

Stability Issues

Sentiment score
8.3
GitLab is highly reliable with minimal issues, praised for stability and performance even under pressure in various settings.
No sentiment score available
I have not encountered any performance or stability issues with GitLab so far.
 

Room For Improvement

GitLab requires improvements in AWS integration, user interface, security features, pricing, GitOps capabilities, and third-party tool integration.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
GitLab can improve its user interface to make conflict resolution more user-friendly.
The UI has remained the same for a couple of years and could benefit from an update with AI features and better customization.
 

Setup Cost

GitLab provides a free-tier, plus premium options at $19 and $99 monthly, offering valuable features for diverse enterprise needs.
Jira Align is costly, with pricing based on user count and needs, more suitable for enterprise-scale than smaller companies.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
 

Valuable Features

GitLab's CI/CD capabilities, user-friendly interface, security, and integration are valued for enhancing productivity and collaboration.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The feature I appreciate the most about GitLab is its ease of use and compatibility, which allows for straightforward building and deployment processes.
We are utilizing the pipelines extensively and gaining significant benefits from GitLab.
 

Categories and Ranking

GitLab
Ranking in Enterprise Agile Planning Tools
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
80
Ranking in other categories
Application Security Tools (11th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (10th), Rapid Application Development Software (13th), Software Composition Analysis (SCA) (5th), Fuzz Testing Tools (2nd), DevSecOps (3rd)
Jira Align
Ranking in Enterprise Agile Planning Tools
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Application Lifecycle Management (ALM) Suites (9th), Value Stream Management Software (1st)
 

Mindshare comparison

As of December 2024, in the Enterprise Agile Planning Tools category, the mindshare of GitLab is 32.1%, up from 27.3% compared to the previous year. The mindshare of Jira Align is 4.5%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Corné den Hollander - PeerSpot reviewer
Powerful, mature, and easy to set up and manage
It's more related to the supporting layer of features, such as issue management and issue tracking. We tend to always use, for example, Jira next to it. That doesn't mean that GitLab should build something similar to Jira because that will always have its place, but they could grow a bit in those kinds of supporting features. I see some, for example, covering ITSM on a DevOps team level, and that's one of the things that I and my current client would find really helpful. It's understandably not going to be their main focus and their core, and whenever you are with a company that needs a bit more advanced features on that specific topic, you're probably still going to integrate with another tool like Jira Service Management, for example. However, some basic features on things like that could be really helpful. In terms of additional features, nothing comes to mind. One of the potential pitfalls is to keep adding new features and functionalities. They can just improve some of the existing features to make it high-end, top-quality. I don't have any substantial experience with agile planning. I don't know the industries GitLab is in, and I don't know why they make decisions like this, but as a customer, I would rather see them invest in improving the basic agile planning functionalities rather than adding, for example, portfolio planning features. That's because if I'm going to do portfolio planning, I probably will also need a lot of business users. I'm not sure if I want them in GitLab, I'd rather have them in Jira collaborating with me on portfolio planning. That's way better fitted for that type of work.
Tonia Spight-Sokoya - PeerSpot reviewer
User-friendly with good documentation and the ability to integrate with other third arty vendors
I am really focused on identity access management and getting access to the vendors. Right now, I'm setting up vendor access through Azure. You can do that or with the IAM. Sometimes we have to create several different types of access because we have vaulted databases. We have the Unix databases, I have MySQL, and we have Mongo, where I get access to those user classes or to the databases in the host group. Those are all different access scenario forms that I submit after I do the configuration in the form with the security team. I need clarity on the IAM. I'm not clear on PAM eighter. Is there a form that they have to submit to get access to the internal cyber-risk teams to get their access for people to be able to use the tool on the Confluence side? Do they have to send some kind of form to the operation's security or enterprise security? To be able to get the access for privileged access, do they need to be working on projects that have vaulted databases? I still need to figure out how that works. Other companies that are competitors of Jira and Confluence, are able to create their active directories for the vendors that don't come in internally. They only do access through the cloud and through third-party, two-factor identification. That's something I was wondering if that was already implemented in the packages, the package for Confluence. It would be nice to have that right in the solution.
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Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
12%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
GitLab is mostly free, with potential costs arising from upgrade versions. There is a trial period of about six months during which it is free. Afterward, fees apply.
What needs improvement with GitLab?
There are some challenges with repository file management as GitLab may struggle to manage larger files. Improvements could be made regarding size management and file partitioning. Also, the UI has...
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Also Known As

Fuzzit
AgileCraft
 

Learn More

 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about GitLab vs. Jira Align and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.