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Senior Engineering Manager at a computer software company with 501-1,000 employees
Real User
Stable solution with great integration with JIRA products
Pros and Cons
  • "Portfolio's best feature is integration with other JIRA products."
  • "In the next release, Portfolio should include more metrics and develop their portfolio planning."

What is our primary use case?

I use Portfolio for project planning.

What is most valuable?

Portfolio's best feature is integration with other JIRA products.

What needs improvement?

In the next release, Portfolio should include more metrics and develop their portfolio planning.

For how long have I used the solution?

I've been using Portfolio for several years.

Buyer's Guide
JIRA Portfolio
December 2024
Learn what your peers think about JIRA Portfolio. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

We've had no issues with Portfolio's stability.

What do I think about the scalability of the solution?

Portfolio is scalable.

How are customer service and support?

I haven't used JIRA's technical support personally, but I've heard from others that it's good.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We used an in-house team.

What's my experience with pricing, setup cost, and licensing?

Portfolio is very expensive, costing on average $2000-3000 per user per month. 

What other advice do I have?

I would rate Portfolio eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cuneyt Gurses - PeerSpot reviewer
Solution Architect, DevOps Engineer at sonne technology
Real User
Top 10
Provides very good analysis integration capabilities and has a wide range of functions
Pros and Cons
  • "Has good analysis integration capabilities."
  • "Currently lacks AWS integration."

What is our primary use case?

This is an ITSA product. We use it to track business flow. The directors and managers assign tasks to us using Jira. It shows us where our customers are at and their status. I'm a solution architect and DevOps engineer.

How has it helped my organization?

The solution has improved our function level because we have a clear view of everything. 

What is most valuable?

This solution is easy to use with good analysis integration capabilities with other products. Jira has a wide range of functions. 

What needs improvement?

The solution currently lacks AWS integration and I'd like to see that included. 

For how long have I used the solution?

We've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This is a cloud solution so it's highly scalable.

How are customer service and support?

The documentation is sufficient, we don't require any Jira support. 

What other advice do I have?

This is a good solution and I recommend it with a rating of nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
JIRA Portfolio
December 2024
Learn what your peers think about JIRA Portfolio. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
832,138 professionals have used our research since 2012.
reviewer1377360 - PeerSpot reviewer
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Real User
Stable, easy to deploy, and has good integration
Pros and Cons
  • "The feature that we like the most is that JIRA enables modules. Atlassian provides a lot of products around JIRA, such as compliance for the documentation, BitBucket for the Git version. We are new to these products developed by Atlassian, but they can integrate very easily. Generally, when an editor is developing a solution, they think about integrating with JIRA. When we are looking for any other solution, they plan to easily integrate with JIRA."
  • "We would love to be able to have direct contact with Atlassian. Currently, they are not working directly with West African countries. We are considering using JIRA Align, but when we contact them, they say that as we are in West Africa, they don't directly work with West Africa."

What is our primary use case?

We are using this solution to manage an agile project. We are putting JIRA on our backlog, and we are following the work in progress with the Kanban board. 

We have generated a lot of dashboard in-reporting with JIRA Portfolio to monitor the performance of our direction and our projects team. We have a license for 250 users, and we are going to get a license for 500 users. 

What is most valuable?

The feature that we like the most is that JIRA enables modules. 

Atlassian provides a lot of products around JIRA, such as compliance for the documentation, BitBucket for the Git version. We are new to these products developed by Atlassian, but they can integrate very easily. Generally, when an editor is developing a solution, they think about integrating with JIRA. When we are looking for any other solution, they plan to easily integrate with JIRA. 

What needs improvement?

We would love to be able to have direct contact with Atlassian. Currently, they are not working directly with West African countries. We are considering using JIRA Align, but when we contact them, they say that as we are in West Africa, they don't directly work with West Africa.

For how long have I used the solution?

We have been using JIRA Portfolio for about four years, since 2016. 

What do I think about the stability of the solution?

It is very stable. We had only one issue, but it was not related to JIRA. 

How are customer service and technical support?

We didn't have to get in touch with the support team. Generally, when we have an issue, we go to the community, and we are able to resolve it very fast.

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The deployment is very easy. We easily do it ourselves without any help. We have a team of two to three people.

What other advice do I have?

Doing digital transformation is difficult. It's not regarding JIRA. It's difficult to change the mindset of our teams to be more agile and to adapt JIRA as a new way of working. We have to change the mindset and the mentality of the teams with a new way of working so that we can move forward. JIRA will help us to be more agile because JIRA is built for agile teams.

We had to work with a consulting team based in France to help us with the organization of the process. Atlassian doesn't directly work with West African countries. So, we had to work with a French company. 

I would rate JIRA Portfolio an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cuneyt Gurses - PeerSpot reviewer
Solution Architect, DevOps Engineer at sonne technology
Real User
Top 10
A unique solution with great user experience and integration capabilities
Pros and Cons
  • "JIRA Portfolio has many wonderful features."
  • "There should be an integration of efforts between the cloud service providers' side and JIRA Portfolio."

What is our primary use case?

We work in a development environment so there are multiple changes regarding development on the software platform daily. For each change, there may be some issues and some enhancements. A JIRA ticket is created and published with other procedures that can be handled.

What is most valuable?

JIRA Portfolio has many wonderful features. It is unique in the field of IT work. JIRA Portfolio's broader application, user experience, and integration capabilities are extended if you compare it to the others. For that, it's unique.

What needs improvement?

The integration capabilities of JIRA Portfolio could be enhanced. For each cloud service provider, effort should be on both sides and bilaterally. There should be an integration of efforts between the cloud service providers' side and JIRA Portfolio because AWS has no JIRA Portfolio integration. Hence, limiting some of the solution's possibilities.

For how long have I used the solution?

We have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and approximately five users utilize it in our organization. We will scale further in line with company growth.

How are customer service and support?

We have had a good experience with customer service and support. I rate them an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and a cloud service, so you only need to organize credentials and configure your environment to get set up.

What's my experience with pricing, setup cost, and licensing?

The pricing of the license is average.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good, but its integration capabilities could be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Management Consultant at a consultancy with 11-50 employees
Real User
Managing cards as a Kanban is very easy
Pros and Cons
  • "The way to manage cards as a KANBAN, is really easy but when you need to track hundreds of projects, you need to be very clear in which way the things must be completed."
  • "Another thing could be to have an easy way to manage the Portfolio and have more ways to share and to show graphics and reports"

What is our primary use case?

Our primary use case is to establish agile teams and Release Mgmnt process. Jira was implemented, and also Portfolio but each team manages the app as they wanted. The tool is very open, which leads to a lot of error, confusion, and end problems. Then we set up a rule to manage it, based on best practices but if someone made an error therewas no way to avoid it. It is important to have a clear methodology from the company prior to start to use a tool like Jira.

How has it helped my organization?

It was very easy to load tasks, assign responsibility, due dates, etc. Also, it is easy to make follow-ups. The problem is that there is not a log to track how many times the same issue was created or how many times the issue changed the due date. This is a problem when you want to improve the way of work of your team. 

Additionally, with Jira Portfolio, we had the possibility to track all the projects in the old way with some gannets but you need to be very careful with the filters. One wrong filter and the data is totally invalid

What is most valuable?

The way to manage cards as a Kanban is really easy but when you need to track hundreds of projects, you need to be very clear in which way the things must be completed. The versioning for coding the developments for me should be more restrictive. It must be set up in an alphanumeric and unique code for new developments, new functionalities, correctives, and evolutions.

There should be two ways at least to distinguish what is a technical task that will be used for Release (meaning to be deployed into production environments).

What needs improvement?

Some "help" on each tab should be included in the tool, for those people who do not have previous experience with it like how to filter part of the portfolio or project, how to easily set the versioning based on Release management best practices, and in my opinion, nobody should delete a task inside the team. There should be a log to track all movements of cards, any change on dates, due dates, responsibilities, etc.

Another thing could be to have an easy way to manage the Portfolio and have more ways to share and to show graphics and reports

For how long have I used the solution?

We have been using JIRA Portfolio for nine months. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2092845 - PeerSpot reviewer
Development Leader (Retail - Customer Experience) at a tech services company with 5,001-10,000 employees
Real User
Beneficial visuals, improved productivity, but setup could be easier
Pros and Cons
  • "The most valuable feature of JIRA Portfolio is the visuals it provides rather than Kanban boarded tickets."
  • "We had to use assistance for the initial setup."

What is our primary use case?

We use JIRA Portfolio to manage our program of work.

How has it helped my organization?

Since we have been using JIRA Portfolio it has improved our productivity and visibility.

What is most valuable?

The most valuable feature of JIRA Portfolio is the visuals it provides rather than Kanban boarded tickets.

For how long have I used the solution?

I have been using JIRA Portfolio for approximately two years.

What do I think about the stability of the solution?

The solution is reliable.

What do I think about the scalability of the solution?

We have approximately 50 people using the solution in my company.

How was the initial setup?

We had to use assistance for the initial setup.

What about the implementation team?

We used a third-party implementation to develop the solution.

What other advice do I have?

I rate JIRA Portfolio a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1238526 - PeerSpot reviewer
IT Department at a tech services company with 1-10 employees
Real User
Excellent configuration, very good integration capabilities and a good selection of features overall
Pros and Cons
  • "The integration is very good. We've more or less integrated with everything including reporting and registering."
  • "The workflow needs improvement."

What is our primary use case?

We primarily use the solution for issue management.

What is most valuable?

The integration is very good. We've more or less integrated with everything including reporting and registering. 

The configuration is excellent. The solution allows for the possibility to configure to your specifications. You can define projects separately, for example. If you want to configure anything, even to do a dashboard for a specific project, or user, or to define rights, etc., you can.

It's hard to say which one feature is the most important. There are many we find extremely useful.

What needs improvement?

The workflow needs improvement.

The product itself could be improved in many ways, but at the moment I don't have anything very specific to discuss.

It might be helpful to have a simple version of the solution built for a small number of users that would be fast and have a straightforward installation process.

For how long have I used the solution?

I've been using the solution since 2012.

What do I think about the stability of the solution?

The solution is really stable.

What do I think about the scalability of the solution?

The solution is big enough for what we need. We don't use it at a large scale but have anywhere from 100 to 1000 users. 

How are customer service and technical support?

We've never had to call technical support.

How was the initial setup?

The initial setup is normal. We didn't find it very complex. Deployment can take a day or two to complete. However, a large scale project might take about a month if you get into a lot of specific configurations.

What other advice do I have?

We use the cloud deployment model.

I'd advise others to start with a good analysis of the solution before implementing it.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer912717 - PeerSpot reviewer
Lead IT Transformation Architect at a computer software company with 5,001-10,000 employees
Real User
My primary use case for this solution is for resourcing capacity managements. When embedding Jira Portfolio in a complete HLI cycle, I'm missing things to evaluate my ethic into my value stream.
Pros and Cons
  • "In a PC environment, it is quite stable."
  • "When I want to embed Jira Portfolio in a complete HLI cycle, I'm missing things to evaluate my ethic into my value stream."

What is our primary use case?

My primary use case for Jira Portfolio is mainly resourcing capacity managements.

How has it helped my organization?

It allows me to do the capacity management and it allows me to qualify my ethics, and that's what the capabilities I was searching for in a solution like Jira Portfolio.

What needs improvement?

When I want to embed Jira Portfolio in a complete HLI cycle, I'm missing things to evaluate my ethic into my value stream.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

In a PC environment, it is quite stable.

What do I think about the scalability of the solution?

For the scalability, in my opinion, with Jira Portfolio you don't need to scale that much because it's only used by management itself.

How is customer service and technical support?

I did not have an experience with technical support of this solution.

How was the initial setup?

I was not involved with the initial setup of the product.

What was our ROI?

When evaluating a product like this, make sure to consider:

  • Capabilities
  • Goals
  • Drives

What's my experience with pricing, setup cost, and licensing?

This solution has a comparable pricing in comparison to other similar products on the market. 

Which other solutions did I evaluate?

We considered ALM Octane. The price of Jira and ALM Octane is comparable. We also looked at Micro Focus and CA PPM.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user