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JIRA Portfolio vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
JIRA Portfolio offers quick ROI with easy setup and effective project management features, enhancing execution and delivery times.
Sentiment score
7.4
Microsoft Azure DevOps offers positive ROI, enhancing productivity and integration, especially within larger organizations using Microsoft infrastructure.
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
 

Customer Service

Sentiment score
6.4
Users often find JIRA Portfolio support helpful but slow, preferring online forums for quicker, effective solutions.
Sentiment score
7.0
Microsoft Azure DevOps support is generally prompt and effective, though some users note delays and deployment support gaps.
The support was good with no challenges.
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
 

Scalability Issues

Sentiment score
7.5
JIRA Portfolio is highly scalable, integrates well with tools, but pricing and admin features may limit its potential.
Sentiment score
7.6
Microsoft Azure DevOps offers excellent scalability, efficiently managing numerous users and projects across various organization sizes without performance issues.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
 

Stability Issues

Sentiment score
8.1
JIRA Portfolio is highly reliable, praised for stability, efficient functionality, and smooth integration, with minimal issues reported.
Sentiment score
8.0
Microsoft Azure DevOps is praised for its stability, with minor issues quickly resolved, receiving high ratings from users.
In comparison to Planisware, it is very stable.
The solution is stable, and we did not encounter any stability issues.
 

Room For Improvement

JIRA Portfolio users request better integration, intuitive UI, faster performance, reduced pricing, customizable reports, automation, and improved documentation.
Users seek improved integration, customization, reporting, and pricing in Azure DevOps, highlighting challenges with setup, updates, and project management.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Enhanced system guidance highlighting best practices would be beneficial, especially if experienced personnel are not available for support.
 

Setup Cost

JIRA Portfolio's pricing starts competitively but can increase with scale, add-ons, and infrastructure, impacting mid-sized firms' budgets.
Microsoft Azure DevOps provides flexible, competitive pricing from $5 to $15 per user monthly, with discounts for partners and free options.
It is not considered expensive in the market.
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
I find it to be expensive.
 

Valuable Features

JIRA Portfolio offers integration, customizable workflows, and agile alignment with user-friendly features like scalability and collaboration for effective management.
Azure DevOps offers comprehensive features enhancing productivity with CI/CD pipelines, user-friendly tools, and seamless team collaboration.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
I can't approve my own request and move the code around without a review.
Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months.
 

Categories and Ranking

JIRA Portfolio
Ranking in Enterprise Agile Planning Tools
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Microsoft Azure DevOps
Ranking in Enterprise Agile Planning Tools
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Application Lifecycle Management (ALM) Suites (2nd), Release Automation (1st)
 

Mindshare comparison

As of February 2025, in the Enterprise Agile Planning Tools category, the mindshare of JIRA Portfolio is 1.1%, down from 2.3% compared to the previous year. The mindshare of Microsoft Azure DevOps is 41.4%, up from 40.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.
Ivan Angelov - PeerSpot reviewer
Facilitates agile transformation with potential for enhanced intuitiveness
What I liked about the solution is that it offers numerous features that are not available by default unless you are agile. Transitioning from the traditional Waterfall model to an agile methodology was challenging for us. Until 2020, our team predominantly worked with the Waterfall approach, using local tools like ServiceNow. We had a few team members who were familiar with Agile ISO, but none had experience with Azure. Therefore, we pursued Azure certification at the AZ-900 level. Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months. This preparation helped us get accustomed to the new tool, as transitioning to a new system invariably requires time. Managing a pipeline of deliverables became significantly easier with this solution. We utilized it for stories and integrated change management with Azure DevOps. Eventually, everything related to the environment was organized there, enabling us to follow up and track progress with our technical engineers on an hourly, daily, or weekly basis. Reports were automatically generated and sent to management, offering them insights into our progress concerning the predefined roadmap.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
16%
Manufacturing Company
12%
Government
7%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
12%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the ...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity.
 

Also Known As

Portfolio for JIRA
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about JIRA Portfolio vs. Microsoft Azure DevOps and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.