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GitLab vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
GitLab significantly boosts ROI through improved DevOps, cost savings, automation, reduced deployment times, and enhanced software security.
Sentiment score
7.3
JIRA Portfolio offers quick ROI with easy setup and effective project management features, enhancing execution and delivery times.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
 

Customer Service

Sentiment score
6.7
GitLab's support is mixed; open-source users see varying help levels, while paid users often receive better, faster service.
Sentiment score
6.4
Users often find JIRA Portfolio support helpful but slow, preferring online forums for quicker, effective solutions.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
The support was good with no challenges.
 

Scalability Issues

Sentiment score
7.4
GitLab efficiently supports scalability and integration, accommodating diverse user volumes and cloud-based environments for enhanced adaptability.
Sentiment score
7.5
JIRA Portfolio is highly scalable, integrates well with tools, but pricing and admin features may limit its potential.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
 

Stability Issues

Sentiment score
8.3
GitLab is highly stable and reliable, with minimal bugs and consistent performance, maintaining user confidence despite occasional minor issues.
Sentiment score
8.1
JIRA Portfolio is highly reliable, praised for stability, efficient functionality, and smooth integration, with minimal issues reported.
I have not encountered any performance or stability issues with GitLab so far.
In comparison to Planisware, it is very stable.
 

Room For Improvement

GitLab aims to improve integrations, metrics, documentation, UI, pricing, automation, support, and expand AI and security features.
JIRA Portfolio users request better integration, intuitive UI, faster performance, reduced pricing, customizable reports, automation, and improved documentation.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
GitLab can improve its user interface to make conflict resolution more user-friendly.
The UI has remained the same for a couple of years and could benefit from an update with AI features and better customization.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
 

Setup Cost

Enterprise buyers find GitLab pricing competitive, yet some consider Ultimate plan cost prohibitive; general cost rating: seven out of ten.
JIRA Portfolio's pricing starts competitively but can increase with scale, add-ons, and infrastructure, impacting mid-sized firms' budgets.
The price is high, and it limits user accessibility.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
It is not considered expensive in the market.
 

Valuable Features

GitLab enhances productivity with robust CI/CD, seamless integration, intuitive UI, and supports collaborative, independent branch management for developers.
JIRA Portfolio offers integration, customizable workflows, and agile alignment with user-friendly features like scalability and collaboration for effective management.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The feature I appreciate the most about GitLab is its ease of use and compatibility, which allows for straightforward building and deployment processes.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
 

Categories and Ranking

GitLab
Ranking in Enterprise Agile Planning Tools
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Application Security Tools (10th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (9th), Rapid Application Development Software (12th), Software Composition Analysis (SCA) (5th), Fuzz Testing Tools (2nd), DevSecOps (3rd)
JIRA Portfolio
Ranking in Enterprise Agile Planning Tools
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Enterprise Agile Planning Tools category, the mindshare of GitLab is 31.5%, up from 28.2% compared to the previous year. The mindshare of JIRA Portfolio is 1.1%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Gaurav Chandel - PeerSpot reviewer
Boosted productivity with automated pipelines and seamless collaboration
There are some challenges with repository file management as GitLab may struggle to manage larger files. Improvements could be made regarding size management and file partitioning. Also, the UI has remained the same for a couple of years and could benefit from an update with AI features and better customization.
Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.
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Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Financial Services Firm
21%
Computer Software Company
18%
Manufacturing Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
What needs improvement with GitLab?
There are missing search features, particularly when searching repositories or applying filters. Additionally, I have encountered issues with the deployment of CI/CD pipelines, especially dealing w...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the ...
 

Also Known As

Fuzzit
Portfolio for JIRA
 

Learn More

 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about GitLab vs. JIRA Portfolio and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.