Try our new research platform with insights from 80,000+ expert users

GitLab vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.2
GitLab support receives mixed feedback; while some find it helpful, others rely on community forums or internal resources.
No sentiment score available
 

Room For Improvement

Sentiment score
5.7
GitLab needs improved integrations, security, user-friendly interface, expanded capabilities, better CI/CD, project management, and simplified pricing and support.
No sentiment score available
 

Scalability Issues

Sentiment score
7.5
GitLab is praised for efficient scalability across environments and team sizes, with flexible configurations and cloud integration capabilities.
No sentiment score available
 

Setup Cost

Sentiment score
5.7
GitLab pricing offers flexible plans with free tiers and paid options for enhanced features, considered competitive but sometimes costly.
No sentiment score available
 

Stability Issues

Sentiment score
8.2
GitLab is praised for stability, with users experiencing rare minor issues, ensuring reliable performance and high user satisfaction.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
GitLab offers comprehensive CI/CD, seamless merging, robust management, automation, scalability, and extensive integration for DevOps support.
No sentiment score available
 

Categories and Ranking

GitLab
Ranking in Enterprise Agile Planning Tools
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Application Security Tools (11th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (10th), Rapid Application Development Software (12th), Software Composition Analysis (SCA) (5th), Fuzz Testing Tools (2nd), DevSecOps (3rd)
JIRA Portfolio
Ranking in Enterprise Agile Planning Tools
4th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Agile Planning Tools category, the mindshare of GitLab is 32.4%, up from 26.8% compared to the previous year. The mindshare of JIRA Portfolio is 1.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Corné den Hollander - PeerSpot reviewer
Powerful, mature, and easy to set up and manage
It's more related to the supporting layer of features, such as issue management and issue tracking. We tend to always use, for example, Jira next to it. That doesn't mean that GitLab should build something similar to Jira because that will always have its place, but they could grow a bit in those kinds of supporting features. I see some, for example, covering ITSM on a DevOps team level, and that's one of the things that I and my current client would find really helpful. It's understandably not going to be their main focus and their core, and whenever you are with a company that needs a bit more advanced features on that specific topic, you're probably still going to integrate with another tool like Jira Service Management, for example. However, some basic features on things like that could be really helpful. In terms of additional features, nothing comes to mind. One of the potential pitfalls is to keep adding new features and functionalities. They can just improve some of the existing features to make it high-end, top-quality. I don't have any substantial experience with agile planning. I don't know the industries GitLab is in, and I don't know why they make decisions like this, but as a customer, I would rather see them invest in improving the basic agile planning functionalities rather than adding, for example, portfolio planning features. That's because if I'm going to do portfolio planning, I probably will also need a lot of business users. I'm not sure if I want them in GitLab, I'd rather have them in Jira collaborating with me on portfolio planning. That's way better fitted for that type of work.
Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.
report
Use our free recommendation engine to learn which Enterprise Agile Planning Tools solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Financial Services Firm
21%
Computer Software Company
17%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What needs improvement with GitLab?
The pricing has been substantially increased, which is a major concern. While GitLab has a lot of documentation, the complexity and volume can be overwhelming, especially for new learners. Structur...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
When we first got the tool, it cost 3,000 euros a year for unlimited users, which was a great deal. But the prices kept going up over the years. I'm not involved with pricing anymore, but I heard t...
What needs improvement with JIRA Portfolio?
The tool needs to improve its speed and response time.
 

Also Known As

Fuzzit
Portfolio for JIRA
 

Learn More

 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about GitLab vs. JIRA Portfolio and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.