Kemp LoadMaster Reviews

I use Kemp LoadMaster as a load balancer for my web applications.

All web servers (all technologies) are available through the Kemp LoadMaster so all users use the transparent load balancer. 

Kemp Loadmaster is more efficient than the HA Proxy that we used a long time ago.

It is an easy-to-use, user-friendly interface, and you can set up a new VIP in a couple of minutes.                              

Ease to use is the most valuable feature.   

It would be very helpful to get all the http/https session logs by default in the log monitor without activating debugging mode like an apache web sever natively does

I have been using LoadMaster for about five years. 

It is quite stable. No weird issues.

It is scalable. 

I can add one or more appliances to the existing ones.

Technical support is reactive.

We haven't really needed to contact the support except for license renewal.

I switched because Kemp LoadMAster is more efficient, stable and scalable than the other solution.

The initial setup is not very complex. It was a normal setup with a partner.

We implemented it with a partner.

A partner strongly suggested this product so there was no need to evaluate other options.

We primarily use this solution as an application load balancer internally and externally for load balancing of web-based software.

The pricing of the solution is valuable.

The ability to see live traffic is not great and can be improved. When we check live traffic via the external link, we sometimes see up to 80 concurrent connections but find it difficult to drill down into them. So although we can see 80, we can't drill down to get more information about those 80 connections. Additionally, the graphics for the solution can be improved.

We have been using the solution for approximately three years. 

The solution is stable.

The solution is scalable. We are currently using the load balancer for six internal and external applications. During the last utilization, we noticed that we're barely doing 20%, so I believe we can have more applications.

Regarding people managing and using it, 6% are in telecom and are responsible for Kemp LoadMaster, but approximately a thousand users are connecting to it internally.

I rate customer service and support a ten out of ten.

Positive

I rate the initial setup a ten out of ten. It is easy.

I believe this solution has the best pricing in the market. It is a corporate price.

I rate the solution a nine out of ten. The solution is good, but its ability to investigate life traffic and its graphics can be improved. My advice for users considering this solution is to ensure they have adherent to deploy it.

The client required an infrastructure solution for the internal development team that was complaining regarding the performance and issues with the previous open-source solution. The usual infrastructure staging/development/production is available to the development team. Kemp LoadMaster serves as the internal load balancer for the application and web security layer with the Intrusion Prevention (IPS) and Web Application Firewall (WAF) that replace the opensource solution previously implemented.

Kemp LoadMaster has definitely reduced the complaints from the development team since its deployment. Even the administrators/support are pleased with the intuitive administrative portal and ease of usage. In terms of stability, the application is much more reliable and the security feature of Web Application Firewall (WAF) fully has the auditor requirement. With the virtual version of the Kemp LoadMaster, it was simply carving a virtual resource to spin up a virtual instance to test or put in use for another section.

The base feature of Kemp LoadMaster load balancing ticks all the boxes but the most valuable features would be the security features Intrusion Prevention (IPS) and Web Application Firewall (WAF). Both the features are not only reliable and stable but being an integrated solution makes troubleshooting and pinpointing the issue much easier than fumbling around on different devices/logs. The RESTful and PowerShell APIs are definitely come handy in this automation era and makes network development easy.

Overall, the Kemp LoadMaster has been an all-rounder great product and stable. The free trial and virtual edition make it a breeze for any potential customer to give it a spin before actually deciding to put it on the infrastructure or even talk to the CFO. Kemp could create a more structured lab oriented training program as part of its certification bundled with an online cloud lab that makes it easy for a client to learn and try out the Kemp LoadMaster immediately. The sales team would also benefit from this cloud lab service.

It has been roughly about a year plus since the solution was deployed for the client.

The Kemp LoadMaster perform extremely well and stable during the POC testing and actual going live with the users.

Very scalable product.

Technical support is smooth and responsive.

We previously used a different solution and we switched mainly due to cost restriction.

Straightforward setup.

The deployment was done through a vendor team.

There must be a balance between cost and features. Going opensource usually goes up in terms of learning/training cost.

We evaluated F5, HA proxy, NGINX.

We acquired Kemp LoadMaster initially to balance our Exchange multi-site environment. We configured it and now balance the Autodiscover, OWA, and mail services for our three Exchange services in three different sites. Everything flows and works without issues.

As time went on, we added other services such as RDP connections, online banking, and other applications to the LM to balance the load, which made our operations even more efficient.

The implementation of the LoadMaster has created internal and operational efficiencies. It allows us to balance several applications all at once with an easy-to-setup and use application.

The security features, load balancing, built-in templates, and the easy to implement virtual IPs are great. It allows us to accomplish our goals with one application.

In the next release, Kemp should include the ability for LoadMaster to create different DNS record types.

We have been using Kemp LoadMaster for about three years.

The product is very stable. I have had no issues. 

Every experience I have had with the technical support team has been great. I've worked with about four different engineers and they have all given consistent good service. 

This was the first solution of this type.

The initial setup was very straightforward, as there are many built-in templates. Even though I had the assistance of the support team to ensure everything was good, it was a breeze.

The deployment was done by our in-house team.

This is a cost-efficient product.

I didn't really evaluate other options. In my research, I saw great recommendations for the product to balance exchange, so I tested it and it worked well.

It's a great product to use if you need to balance multiple sites and applications. It is easy to set up, the support engineers are top-notch, and it is cost-efficient as well.

The solution is used for load balancing the servers. 

The solution is easy to configure when changing the load balancing method to Round Robin or least connection.

In the next release, they can introduce 360 views in the same dashboard to make it easier for users to view. The graphical information should be displayed on the dashboard.

It is a stable solution. I give nine point five out of ten.

It is a scalable solution. I give nine point five out of ten.

The support team is very communicative and provides fairly good support.

The solution is easy to setup. I would rate it a nine-point five out of ten. It was deployed within two days by two engineers.

The pricing is alright and we pay a monthly licensing fee

Our use case included product testing on how to configure the load balancing products.

My primary use case is to deploy the load balancer. We provide the deployment professional service to the end-user. Due to Singapore's government policy, government sectors do not allow the connection of the internet. Therefore, we will be the hands and legs of the Kemp professional service. We will seek advice from the Kemp professional service team before and after every time we onsite to the customer's site.

As a partner of Kemp Technologies, we're using the load balancers as a demo and testing environment. This helps us in providing product issue support for load balancers.    

Other than that, the demo is also conducted during product introduction, pre-sales stage.  

Next, we also conduct feature testing on Kemp's load balancing products.   

Functional testing is done on our environment before we implement to a customer's environment. Other than that, we can also try to simulate the customer's issues when we were handling support cases.  

The most valuable feature that I found is the load balancing feature, it is the core function of the product.   

The load balancer is stable and met the customer's expectations. So far, there have not been any issues reported on the basic load balancing functions.  

Besides that, there is also a load balancing mode that fits into the customer's requirements. This also gives more choice for the customer to change their load balancing mode in the future due to the yearly improvement of the audit requirement.   

I would like to give some advice on security improvement:

• First, is the password complexity's restriction. For example, there should be a password restriction policy on the password that only can be made up of a minimum of 12 alphanumeric characters with upper & lower cases.
• Second, is the password age restriction. For example, the password should be changed at least every 90 days.
• Third, the password history restriction needs improvement. For example, the password policy will restrict the user to always use a unique password combination. The password should not be reused for a minimum of three generations of passwords.
• Last but not the least, the default administrator account should be able to rename. This is to prevent a hacker to use brute force attack on the known default administrator ID.
  

I have been using this solution for more than one year.

We have fewer issues reported from the end-user. The support response is fast.

So far scalability has been good.

Technical support is good. So far every case is handled properly.

We did not previously use a different solution.

We implemented through the vendor team. They are very experienced.

Kemp LoadMaster is used for the high resiliency of the application. The most beneficial function of using the ADC is to ensure this resiliency.

There is room for improvement in the stability of the solution. 

It's been using Kemp LoadMaster for only less than a year. It's only for basic ADC functions.

It is a stable solution. I would rate it an eight out of ten. 

The scalability of the solution is good. There are currently four to five customers using the solution. 

The initial setup was straightforward. It took us around two weeks to completely deploy the solution.

For the deployment process, We usually start with ForeSee to show them the value, and then the management evaluates and reviews the result of our POC after we present it to them. And after that, we end the process.

The price is cheaper than other options, so I don't have a problem with it. 

The user interface is good. The integration is also not an issue for the customers. The integration so far has been advanced for the customers, and I have no problems with it.

I recommend considering the pricing model because the solution has good performance and a competitive price. Overall, I would rate the solution a nine out of ten. 

Kemp LoadMaster is used in our server for load balancing. Our organization produces software for public sectors like Transport, Healthcare, and Banking system. For continuous service and support, we need to run our system with high availability and avoid failures. Thus, the Kemp LoadMaster helps us to give continuous service to reach and is accessed by our clients.

Kemp LoadMaster is the easiest server maintenance application that gives you a high-performance virtual Load Balancer and a Reverse Proxy. It helps to enable the firewall to secure all servers, including setting up virtual IPs.

This product has good network management for command-based operating systems like Linux.

Managing and maintaining multiple servers is done in a single place.

Most of the networking commands are accessible with the UI, including complete tasks such as closing or opening ports. This makes it simple and clean.

Major roll-on load-balancing with multiple servers and a security layer with VIP gives more security for our servers.

Have a better UI can attract more customers.

Multiple SSL uploads for a single VIP can be added in the future.

Prices on their maintenance plans should be reduced, as it would be better for the users.

It doesn't run well in Hyper-V or at least, it didn't when I bought it. I really don't like the way the logs are presented in the software. A lot of the information in the logs is only meaningful to the Kemp Support Team.

We have been using Kemp LoadMaster for more than two years.

The technical support is really great and they respond quickly. The people at Kemp were very kind and I got always a proper response. I really want to thank my technician for taking care of my issue, as well as the quick replies.

As for now, things are good and I give lots of thanks to the support team.

We did not use another similar solution. There is no alternative advice; we heard that Kemp is the best load-balancer.

The setup cost and pricing plan is reasonable and will ultimately give you a worthy return.

We have evaluated NGINX, but because of the great support, we have decided on Kemp LoadMaster.

I need to work on the Kemp cloud-based product, as I don't have experience with it.