Meraki MX Reviews

As a telecommunications company, we use the tool for our customers. We use it for SD-WAN and standalone devices with Wi-Fi.

The features vary for each customer. The simplicity of configuration is the most valuable feature of the solution.

The product could incorporate tools like ThousandEyes into the system so we can see things directly. If we are going to a public cloud and do not have an end device in the cloud that we can monitor from the dashboard, the tools will allow us to see what a service or customer experience looks like going across that network.

I have been using the solution for about three years.

I rate the tool’s stability a nine out of ten. Stability is very good, but it's not absolutely perfect.

The scalability based on the number of devices is pretty good. However, scalability based on the bandwidth is quite limited. About 35 customers are using the solution.

Technical support's pretty good.

The initial setup is quite straightforward.

We buy a free license upfront. Our customers pay for the solution on a monthly basis. All licenses are expensive compared to what they used to be in the routing domain a few years ago.

If someone wants a couple of SD-WAN components, it's a simple solution. It's more complex for others who require better bandwidth and bigger devices. We can talk to our customers about their needs and make the tool fit the customer's needs. Overall, I rate the tool an eight out of ten.

I use the solution for some simple usage in our office for the people, so there is nothing too much. I am interested in the scalability of the tool.

The solution's most valuable features stem from the single pane of glass dashboard, along with other components of the tool like configuration, administration, monitoring part, integration capabilities with Cisco solutions, and ease of comparison with other Cisco equipment or Cisco Meraki hardware devices.

I don't think I can comment on what needs improvement in the solution because of the usage of Meraki MX in our company. The tool is not complex. For my type of usage, I am satisfied with the results of the product. I think that I may use the product on a larger scale.

The fact that the product is a little expensive and how it needs to be made cheaper from an improvement perspective is a debatable topic, in my opinion.

I have been using Meraki MX for a year and a half.

I use only Cisco hardware in my building, where I also have my network with Meraki MX. I don't have any problems, and I haven't tested the equipment in a multi-vendor environment.

I didn't reach the need to use a relevant scalability test in my company because I am using the tool for the first time for just two users and four guest users. Before I can talk about scalability, I should use the tool's scalability features.

I prefer Meraki MX for personal use. In professional terms, I am working with Cisco on a regional basis in Europe.

I am happy with the technical support for the solution. I rate the technical support a ten out of ten.

Positive

For networking and my personal use, Meraki MX is the first infrastructure I have experience with, but on a professional side, I use Cisco.

The product's initial setup phase was simple, considering how Meraki's documentation is very intuitive, which explains how to use the platform, its configuration capabilities, and its administration.

The solution is deployed on the private cloud.

Depending on the purpose of the solution for the user, it might be worth the money. If a user wants to use extra hardware equipment at its full potential or full features on a long-term basis, Meraki MX is a good choice. If you don't want to have a complex tool with features, workload, and so on, Meraki MX can come across as an expensive solution.

The product is a little expensive.

I did not choose any other solutions in the market since I got familiar with Meraki MX. I wanted to start with Meraki MX because I thought it was the most appropriate hardware that I could use, especially to add access points, some IoT devices, and switches. Meraki MX is a tool that I can build an infrastructure around.

Within Cisco, I checked for second-generation MV cameras.

For sure, I will recommend the tool's potential users to at least do a demo because one of the best parts of interacting with Meraki is that users can use a demo version for a certain period and do their own tests to see if it is okay or not. After I was okay with the functionalities, I went to use the product for myself.

I rate the overall tool an eight out of ten.

The features we see and use the most are the SD-WAN, auto failover for dual ISP connections, auto failover for our VPN connections and the bandwidth monitoring are the main features. Alerting and monitoring are the next feature we see as being very beneficial.

As the only network admin in the company, I have to monitor nine remote sites (production and shipping facilities) and 12 remote VPN connections from various smaller facilities. Each location is a processing facility, which, when in season, runs 24 x 7 for the duration they are in production. During this time frame, not having a tech support person on site to fix problems is a huge cost savings for us. I see problems usually before they are large enough to need someone on site and with the cloud services I can remotely control ports, firewall connections and equipment online. Meraki products are very solid and seem to work in harsh environments very well.

I do wish you could control some ports locally from a console, but this is not the case. The only thing you can control locally is the uplink ports.

We have been using Meraki network switches and firewalls for 3.5 years and they work very well.

We haven’t had any stability problems. These MX-64, MX-84 and MX-100 devices are very durable and seem to work well in harsh environments. Our environment is fresh vegetable processing and shipping warehouses with coolers.

We have not encountered any problems with scalability. We started with 1 Mx-64, migrated to MX-84, then straight up to 2x MX-100 in a high availability configuration. We started out with 100 devices and now we are 430 devices with dual Fiber WAN connections and it runs very smoothly. We currently just integrated a MS-425-32 port 10GB network switch and it works very well.

We have had no technical support problems that could not be resolved, between our Meraki rep and their tech support services. Being available 24 hours it's very nice to have that kind of service and support.

We used to be an HPE shop. I pulled out all that equipment, and installed Meraki switches and firewalls. It’s been so nice. I have visibility into the network, as well as remote links.

Like any new equipment or networking gear, it did take a bit of time to learn the ins and outs and limitations of the Meraki gear. It’s not the Cisco CLI console that I was used to, so it was different to learn.

Well, you get what you pay for. If you want good products that work well and are easy to configure, as well as remote control, you have to weigh the pricing options. Is it worth the extra few bucks? I think so. Meraki comes with a limited lifetime warranty and they will replace the failed unit overnight if one fails.

We tried several other firewalls, such as SonicWall NSA, Cisco ASA, pfSense, Juniper, and Untangled. We found the Meraki firewalls to be the best fit.

Make sure you have your network planned out, mapped out and you can see exactly where you need the devices installed. Get a Meraki rep to assist you in the device selection and implementation. Also, try before you buy.

We deploy for customers including automobile dealerships, medical locations, manufacturing, and cannabis. We implement the solution to allow easier management of the equipment involved in these industries. 

The solution makes firewall management simple and easy, so other people in my organization can manage the firewalls, not just me. 

I think cloud management is key. The cloud management and support are the two things that make the product great.

Meraki has some hidden features and information that is only privy to their engineers. If that information became available to us, then it would improve our ease of management, and we would be able to make certain adjustments instead of having to go to them.

I have been using this solution for about four years. 

I've been working with the solution for four years and have never had a stability issue. I did have one unit fail, but it got drenched with water. 

The solution is highly scalable, there are different models available depending on how many users will be behind the firewall. That can be a few users or thousands. 

We have deployed in locations that have one site with two or three users, and we have deployed in other places that have ten locations with ten firewalls and behind each firewall might be 50 people, so up to 500 people or more. Then we create site-to-site VPNs between each of the locations.

I put in Meraki for every customer in need of a firewall who does not have this product. I have some customers with Cisco ASA contracts lasting another one or two years, so when they expire, I will put in a Meraki.

They're quick, responsive, and easy to get ahold of. They're usually on the phone within minutes. 

Positive

We previously used Fortinet FortiGate and Cisco ASA Firewall, we switched because Meraki MX offers ease of management. The Cisco and Fortinet firewalls are more complicated, requiring more knowledge and involvement to manage. 

The initial deployment was very straightforward and simple. The solution doesn't require much knowledge and the customer support is readily available. We don't have to do any maintenance at all, the vendor notifies us of scheduled firmware updates and they handle everything. 

Setup requires deploying the firewall to the internet, setting up the inside addressing, and possibly a DHCP scope or VLANs.

We implemented in-house with just one person.

I have definitely seen an ROI with this solution, it makes changes much quicker. Creating a site-to-site VPN with a Cisco ASA Firewall would take me one to two hours, but it takes me about two minutes with a Meraki MX appliance. 

I think the price is comparable with other solutions of the same kind. Depending on the use case it could be cheaper or more expensive, I think it offers good value.

We tried SonicWall and Sophos firewalls and we had more challenges with them.  

I've been in this industry for 40 years and this is the simplest and easiest product that I've ever used. What's important to me is it makes my people more capable. Instead of having to rely on one or two people within the company that know the firewalls, this solution is so simple that anyone with a small amount of technical capability can manage it.

Most of our solutions are on-premises, but we do have one MX in the AWS cloud. 

One of our customers is actively running Meraki MX as a cloud solution in their enterprise. They use it for their local area network, and they also use it for their SD-WAN product. It is used for its connectivity purposes.

The solution's most valuable feature is the ease of management of the dashboard. We can see everything from the dashboard, making it easy for us.

Our client is happy with the tool at the moment. We don't have anything bad to say about the product at the moment. We support our clients and the fact that everything is on the cloud, makes it easy for us to troubleshoot.

Improvements are required more on the side of troubleshooting. With the logs and considering the fact that we are in the cloud, we lose some of those features that you would ideally see when plugged into a switch. Something like logging and stuff are areas where improvements are required. It gives you more indication on what is really happening with the switch or router.

I have been using Meraki MX for a few years. My company is a reseller and gold partner of Cisco.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

Once we set up the tool, we are able to scale the branches to different locations, and most of the time, the central device is able to increase capacity. We do the design work to make sure that we are able to scale in the future.

My clients are small and medium enterprises. My clients are banks that probably have 90 branches.

The solution's technical support is top-notch. I think we had an issue once where we did a misconfiguration, or rather we were trying to migrate and lost the cloud connectivity. When we reached out to the support team, they responded pretty quickly. I rate the technical support a out of ten.

I rate the support services as an eight out of ten.

Positive

If one is difficult and ten is easy, I rate the product's initial setup phase as an eight.

The product's installation phase is very easy.

The solution is deployed on the cloud.

The solution can be deployed in a few hours. Once we are prepared with everything, you just need to go for the plug-and-play option to be able to use it.

A team does the deployment. The staging is done in the office, but then we just need a team of guys to run around the different locations for racking and stacking. All the configuration is done probably by one or two people in the office.

The tool's prices are okay compared to the traditional solutions. We find Meraki MX platform to be cheaper compared to the regular tools, like SD-Access.

My company mostly deals with Cisco, and we are really satisfied with its tools. Our partnership with Cisco is good. My company is a gold partner with Cisco, so we have good pricing models.

AI is a topic that I think we started discussing with our customers towards the end of the last year. AI is here, but I would say not very many customers are using it yet. But it's a topic that we are trying to discuss with our customers.

I would recommend Cisco Meraki because of ease of use. I think we are highly compared to other solutions, probably in the market in this region, Cisco Meraki is highly skilled not only in Meraki, but with Cisco products too. The support that the customer would get from the tool and from our company is top-notch.

Cisco Meraki is very easy to use. Coming from a traditional background, we had to control the devices and configure them. Cisco Meraki is very easy to use for medium enterprises. I rate the tool a seven out of ten.

The product is useful for zero-touch provisioning and implementation. One can configure the tool with SD-WAN, and we connect it to it from anywhere.

The most valuable feature is EAP-TLS integration with Meraki MX. Other vendors provide other features in the product. Zero-touch provisioning and everything else is very easy. The tool's support is also good.

There is another team in my company that looks into areas associated with the product to figure out where improvements are required.

With Meraki MX's integration capabilities, users may face challenges since it does not integrate well with other systems. If you configure Meraki MX with EAP-TLS, then you may face scalability issues since there are a few things that need to be changed in the product.

I have been using Meraki MX for the last three years. My company has a partnership with Cisco.

Meraki MX has been a stable solution so far, and I haven't faced any issues with it.

The solution's technical support is good. I rate the technical support a seven or eight out of ten.

Neutral

The product's deployment phase is easy.

If I consider an average deployment scenario for a big project, the product can be deployed in around 15 to 30 days.

Two to five people are required for the tool's deployment process. At least five people are required for monitoring purposes. Maintaining the solution is easy.

Using Meraki MX can help people save time, as it helps reduce downtime. From anywhere, the engineers can connect with the product and check the logs, which is a good feature.

Purchasing the tool's license is easy, but its cost is very high. I rate the tool's price a four on a scale of one to ten, where one is cheap, and ten is very expensive.

I would like to say that SD-WAN is considered to be one of the market leaders in terms of the tool's SD-WAN capabilities.

I did not face any difficulties with the interface of the product. Using the product's interface is an easy task for me.

The tool's loading period or waiting period of the tool is high and most of the customers are not ready to wait for too long. If only someone requires Meraki, they will go for it. For the tool's regular model, we need to wait for up to six months, which is the main problem.

It can be a good solution for those who can afford it. Iin India, most of the SMBs are not able to afford the tool.

I rate the tool a seven out of ten.

You can use your web browser to do the configuration which is easier than Cisco CLI transcripts. 

We do not have account managers in our region for the solution. Some governments don't use the product since it is attached to the internet. 

The solution is scalable and you can add as much as you want. 

The solution's setup is straightforward and easier than Cisco's. There is a subscription and you need to activate it. 

The solution is expensive compared to other vendors but you can get good discounts if you know the account manager. The product is less expensive than a normal Cisco subscription. The tool's hardware warranty is a lifetime but you need to purchase support which comes in three, five, and seven years subscriptions. 

I would rate the product a ten out of ten. 

The solution is useful and easy to manage, and we deploy it on-premises.

The solution is very valuable because it always updates firmware or operating systems.

The price of the solution can be improved because it is very expensive. 

We have been using the solution for approximately three years.

The solution is scalable.

The solution is easy to set up. If you are familiar with it, it will take only a few hours to complete the deployment.

We have chosen to stop using this solution because the cost of renewal is  expensive.

I rate the solution an eight out of ten. The solution is good, but the price can be improved. I recommend the solution to people who can afford it.