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Meraki MX vs Sophos UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Meraki MX reduces costs and management time while enhancing network efficiency and long-term cost-effectiveness despite initial high expenses.
Sentiment score
6.9
Sophos UTM offers moderate licensing costs, quick ROI, improved network security, and scalability with reduced maintenance and administrative costs.
 

Customer Service

Sentiment score
8.0
Meraki MX's customer service is praised for 24/7 availability and efficiency, despite occasional delays and varying expertise levels.
Sentiment score
7.1
Sophos UTM support is praised for prompt, knowledgeable service but experiences inconsistent quality, especially in areas lacking local support.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
 

Scalability Issues

Sentiment score
8.4
Meraki MX offers scalable solutions for various needs, efficiently supporting from small to enterprise operations despite some hardware limits.
Sentiment score
8.5
Sophos UTM is scalable with clustering, requiring proper planning, hardware expansion options, and adherence to sizing guides.
 

Stability Issues

Sentiment score
8.2
Meraki MX is stable, excels in harsh environments, but faces occasional feature issues and sporadic reboots, mostly rated highly.
Sentiment score
8.3
Sophos UTM is praised for stability, despite occasional update issues, with quick fixes ensuring dependable software performance.
 

Room For Improvement

Meraki MX needs improved features, lower costs, more security, better integration, enhanced management, and combined platform functionalities.
Sophos UTM faces scalability and interface challenges, needing improvements in VPN, web filtering, and integration for centralized management.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
 

Setup Cost

Meraki MX pricing is high but valued for ease of use and features, with flexible licenses and negotiable discounts.
Sophos UTM offers competitive pricing with varying regional costs, appreciated for flexibility, features, and reseller-supported tailored solutions.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
 

Valuable Features

Meraki MX provides user-friendly, cloud-managed network security with features like AutoVPN, SD-WAN, traffic shaping, and automatic updates.
Sophos UTM is valued for its ease of management, robust security features, scalability, and excellent support, appealing to businesses.
The zero-day protection and firewall rules are some of the most effective features for threat management.
 

Categories and Ranking

Meraki MX
Ranking in Unified Threat Management (UTM)
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Sophos UTM
Ranking in Unified Threat Management (UTM)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
112
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Unified Threat Management (UTM) category, the mindshare of Meraki MX is 18.1%, down from 19.4% compared to the previous year. The mindshare of Sophos UTM is 18.7%, up from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Q&A Highlights

MD
Dec 13, 2019
 

Featured Reviews

Mike Cote - PeerSpot reviewer
Easy to manage and dashboard allows us to see and manage customers
The solution's most valuable feature is the Meraki dashboard, which is a single pane of glass. The dashboard allows us to see and manage all our Meraki customers. Since it's cloud-based management, we can remotely support Meraki, which makes it easy for us. We like to sell and deploy Meraki MX because of the ease of management.
Samaila Yusuf - PeerSpot reviewer
Network protection strengthens through effective threat management features and secure access control
The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud. Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.
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Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Answers from the Community

MD
Dec 13, 2019
Dec 13, 2019
I presume the topic is UTM appliances (as Meraki and Sophos have many products). Any physical site connected to the Internet needs some kind of a firewall, yes? That firewall should be at the site (if it is "in the cloud" you lose performance/time/bandwidth, and you still might get a man-in-the-middle issue). For 30-80 users, for devices with prices under $5000 with taxes and shipment (for ap...
2 out of 5 answers
CG
Dec 12, 2019
When it comes to Security, I have very good experiences with Sophos, I can say the security solution is absolutely great in Sophos. Whereas I have never used Meraki, so I can't comment anything on it. SD-WAN; no experience on any of the requested products, so better not to make any false comment/advice.
it_user1150056 - PeerSpot reviewer
Dec 12, 2019
To be honest, if you are still buying firewall appliances and UTM licenses you are already behind a very obvious requirement to move to Cloud security. Buying UTM does not solve the growing risk of mobility and cloud application delivery. It would be worthwhile reading Gartner's SASE paper on security transformation. Or research Zscaler, who has been delivering this model for 10 years. If a user is in your network behind your UTM, what stops him from connecting to his mobile phone Hotspot and bypassing all UTM, DLP, etc. Security has to move from the network to the endpoint. Protection regardless of location, device or network. Anything less is a massive compromise and a false sense of actual security.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
14%
Manufacturing Company
4%
Government
4%
Computer Software Company
18%
Government
8%
Educational Organization
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What Is The Biggest Difference Between Sophos UTM and Sophos XG?
The Sophos UTM is a UTM and Sophos XG is the NGFW. First, you must know about the difference between a UTM and NGFW. They can not be compared with each other because the price, license, firewall th...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
 

Comparisons

 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
Astaro
 

Learn More

Video not available
 

Overview

 

Sample Customers

Hyatt, ONS
One Housing Group
Find out what your peers are saying about Meraki MX vs. Sophos UTM and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.