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reviewer1442787 - PeerSpot reviewer
COO at a manufacturing company with 11-50 employees
Real User
Good support, cloud-managed with a nice web interface
Pros and Cons
  • "They have very good technical support and I have relied heavily on them."
  • "It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services."

What is our primary use case?

The primary reason we implemented this product is as a gateway router. That is the first functionality that we sought out for. It also has all of these built-in intrusion detection and malware protection firewall features. So, we are also using it for the firewall capability that is built into it.

What is most valuable?

The whole selling point for this product is that it's cloud-managed.

They have very good technical support and I have relied heavily on them.

The ports can be VLAN separated, so we use that feature, or we used it in the past.

What needs improvement?

It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services. Ideally, I would like to have one place to shop.

What do I think about the stability of the solution?

This is a stable product.

Buyer's Guide
Meraki MX
February 2025
Learn what your peers think about Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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How are customer service and support?

They have very good technical support.

Which solution did I use previously and why did I switch?

We also have a Barracuda.

I worked with the previous, older router than was in the company and it was command-line driven. That was terrible, so I find that the Cisco Merki is a great improvement. Overall, I'm really happy with it, although I cannot compare it to any others.

My understanding is that all of the products have evolved from a command-line interface to being web-based and cloud-managed.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

I deployed this product, although I relied a lot on Cisco support when I set it up.

What other advice do I have?

This is a nice device, although I find that when you speak with professionals about it, they put down these combined devices that have many different functionalities. They say that it is not like a bonafide firewall, the same way that they say the Barracuda IPS is not as good as a dedicated one. I wouldn't be able to tell you whether it's good or it's better unless something really bad happens. I don't know, for example, whether it works great or it's that we haven't been attacked yet.

We have a SIEM SOC managed service and as part of it, they rely on the logs that the Meraki generates, so it can't be that bad of a product.

Overall, this is a very nice product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Info Sec Consultant at Size 41 Digital
Real User
Top 5
We had a problem with our MX100 and Meraki sent us a spare the next day so we'd have it on hand in case of issues.

I was using the Meraki MX Firewall with a complete Meraki set up (WAPs over 43 acres) and, in general, it was a really lovely system to administer. 

MX 100

We had a problem with our MX100 and Meraki sent us a spare the next day so we'd have it on hand in case of issues - we did end up doing a swap to check if this solved the problem. The swap took less than an hour to have it up and running. Meraki products are great for swapping in and out and generally administering. I don't think you need to have much training to deal with most Meraki appliances - the user interface is very easy to sort. It's cloud based and I never had problems accessing it. I've taken some screenshots from the Meraki PDF on the MX100.

This gives you an idea of the kind of thing you're going to see in the cloud interface. In terms of giving your Execs information or checking our possible security issues, it's handy. 

I've nabbed these facts from the Cisco site: 

• Gigabit SFP connectivity
• Stateful firewall throughput: 750 Mbps
• Recommended maximum clients: 500 


Cloud-based centralized management
• Managed centrally over the Web
• Classifies applications, users and devices
• Zero-touch, self-provisioning deployments


Networking and security
• Stateful firewall
• Auto VPN™ self-configuring site-to-site VPN
• Active Directory integration
• Identity-based policies
• Client VPN (IPsec)
• Smart link bonding


Traffic shaping and application management
• Layer 7 application visibility and traffic shaping
• Application prioritization
• Web caching
• Choose WAN uplink based on traffic type


Advanced security services
• Content filtering
• Google SafeSearch and YouTube for Schools
• Intrusion prevention (IPS)
• Antivirus and antiphishing filtering
• Requires Advanced Security License

The features feed into defence in depth so you have an IPS, content filtering, AV and anti-phishing. The self configuring VPN was a real bonus and it also integrates into AD (like most). 

Firmware updates can be automated and rolled back extremely easily if you have any problems. It was a nice surprise to see how organised and automated Merkai were. 

Be aware, if you suddenly get more staff and want to have more than 500 users then it's not a firmware upgrade. It's a new appliance - we experienced this and had to look into the MX400 which takes you to 2000 clients; yes, there's a bit of a gap from the MX100 and MX400. 

Would I change anything? As above, the fact you need to go from MX100 (500 staff) to MX400 (2000) staff and there is nothing in between. I think that's a bit cheeky. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alex D - PeerSpot reviewer
Alex DCloud Networking at a tech services company with 51-200 employees
Top 20Real User

The number 500 (MX100), 2000 (MX400), That's a recommended for concurrent clients that help admin can easy to choice the accordant firewall model for their network. At this time Meraki have many more model that are accordant for many achitecture.

Example: if your site have more than 1000 clients, you can choice MX250 (recommended 2.000)

See all 5 comments
Buyer's Guide
Meraki MX
February 2025
Learn what your peers think about Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1395927 - PeerSpot reviewer
Director, Enterprise Products at a comms service provider with 201-500 employees
Real User
Superb performance capabilities but security is not as strong as it could be
Pros and Cons
  • "We've had no issues with the scalability or the stability of this solution"
  • "The security is not as strong as it could be"

What is most valuable?

The application visibility, performance visibility, and the failover capability for VPN are excellent.

What needs improvement?

The security is not as strong as it could be. The lack of HTTPS encryption is a big challenge that I have with Meraki. Essentially, the Meraki device is blind to any threats that are encrypted, and currently, somewhere in the neighborhood of 3/4 to 80% of all internet traffic is encrypted. In other words, you basically have a blind security guard watching the network.

For how long have I used the solution?

I have been using Meraki MX for over five years.

What do I think about the scalability of the solution?

We've had no issues with the scalability or the stability of this solution.

What's my experience with pricing, setup cost, and licensing?

The price varies depending on the hardware platform as well as the type of license and whether you're adding security or not. 

If you're going to go with Meraki as your primary gateway, I'd recommend having a secondary security solution in your back pocket.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Support Admin at KuehneAndNadel
Real User
Improves security in our network so we don't have any problems with receiving intrusion alerts
Pros and Cons
  • "When you try to create an IP or when you have an alert about when a website is banned, these features are helpful."
  • "What I would like to see in the next version is to have more interfaces for WAN links."

What is our primary use case?

We made a big change recently in the company. The company didn't have a firewall. We suggested putting Meraki products in the company.

How has it helped my organization?

One improvement from Meraki is security. It improves security in our network. We don't have any problems with receiving intrusion alerts now.

What is most valuable?

When you try to create an IP or when you have an alert about when a website is banned, these features are helpful. 

What needs improvement?

What I would like to see in the next version is to have more interfaces for WAN links. 

For example, if we have three providers, we can't connect to Meraki because it has only two WAN ports.

I would like to have on Meraki more WAN ports, i.e. one data internet port for two lines.

For how long have I used the solution?

I have been using this solution about six months.

What do I think about the stability of the solution?

The stability of this solution is very good. You can handle everything. The Meraki MX Firewall is very easy for us to use.

What do I think about the scalability of the solution?

The scalability of Meraki is fine. It's for me for IT, and then another person also uses it. We are two people. If something happens that we don't know how to handle, we ask for the help of the company's tech support team.

Dataways is the integrator that we bought it from to increase scalability. The limit is 48 users with shares of the Meraki for 48 ports.

In the future, we are going to increase security and put in another Meraki.

How are customer service and technical support?

Technical support is good. It's a firewall company for medium-to-small companies. It's a little bit expensive. In order to work with Meraki support, you have to buy permission.

Buying a contract for support is three years plus some money. Usually, one or two people is enough to monitor it.

Which solution did I use previously and why did I switch?

We didn't have a firewall at all previously.

How was the initial setup?

The initial setup of the Meraki firewall was straightforward. Deployment took a few days. 

What about the implementation team?

We bought Meraki from a Greek company called Dataways. They made an initial configuration of the Meraki device.

Which other solutions did I evaluate?

We were evaluating between FortiGate firewalls and Meraki. Finally, we chose Meraki. But FortiGate is a very good option.

What other advice do I have?

I recommend anyone look towards the possibilities of firewalls of this caliber with Meraki. 

Research the top firewalls to compare, depending on how many users and the purpose of the need. It is great to have a firewall like Meraki or FortiGate.

On a scale from one to ten, I would rate Meraki an eight or nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
CFO at a tech vendor with 11-50 employees
Real User
All devices are accessible from one place with the administrator panel
Pros and Cons
  • "Easy to administer and saves time when you have many smaller locations that you have to manage."

    What is our primary use case?

    Using it as an endpoint firewall on different locations. We used different MX devices to setup a VPN from off-site locations to our main office. It is a firewall for dummies. Almost sets itself up.

    How has it helped my organization?

    Minimal fuss. Stable and fast enough. Easy to administer and saves time when you have many smaller locations that you have to manage.

    What is most valuable?

    Auto-setup VPN between locations and the simple "cloud-panel" to administer all devices with an elegant overview, all from one place.

    What needs improvement?

    It can always improve pricewise regarding throughput.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Have not contacted customer service/technical support yet.

    Which solution did I use previously and why did I switch?

    Smaller devices: SonicWall, ZyXel, etc.

    We switched to get the Auto VPN function and the brilliant administrator panel, where all devices are accessible from one place.

    How was the initial setup?

    Initial setup was straightforward and extremely easy.

    What about the implementation team?

    No need for a vendor team to implement. Used in-house expertise.

    What was our ROI?

    Not measured.

    What's my experience with pricing, setup cost, and licensing?

    You get what you pay for.

    With this device, "anybody" can set it up.  Should keep IT man hours to a minimum.

    Which other solutions did I evaluate?

    Did not really evaluate other solutions as this was a side project to our "main" firewalls. At the time, we did some research on the Internet and did not really find anything comparable to Meraki.

    What other advice do I have?

    The solution is simple, fast to set up, and brilliant for its use.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1063173 - PeerSpot reviewer
    Managing Director at a computer software company with 51-200 employees
    Real User
    Reliable, zero-touch deployment that is easy to use, quick to install, and has good responsive support
    Pros and Cons
    • "It has very good features; it's easy to use, configure, set up, and deploy."
    • "In the next release, because the security is pretty basic, I think they could include additional security features."

    What is our primary use case?

    The primary use case is a zero-touch deployment.

    What is most valuable?

    It has very good features; it's easy to use, configure, set up, and deploy.

    Also, the support is very good.

    What needs improvement?

    While it's reasonably priced, it could always be lowered to compete with others.

    In the next release, because the security is pretty basic, I think they could include additional security features.

    For how long have I used the solution?

    We used this solution for a very small project.

    What do I think about the stability of the solution?

    Meraki MX is quite stable. We have not had any issues.

    What do I think about the scalability of the solution?

    It's a scalable solution.

    How are customer service and technical support?

    Cisco's technical support is good, they are very responsive.

    How was the initial setup?

    It's easy to set up and configure.

    It was a very small project and it only took four or five minutes to install.

    Four or five switches can be deployed in a day.

    We have a team of several engineers to deploy and maintain this solution.

    What's my experience with pricing, setup cost, and licensing?

    The price is slightly increased, but reasonable.

    What other advice do I have?

    It's a good solution. If they're looking for something that is easy to use, easy to deploy, and easy to support, maybe they should consider Meraki, given the product is very stable.

    The features are good. 

    The price point is one thing that we need to consider, but it's expected because good products come with slightly increased pricing.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user1072938 - PeerSpot reviewer
    LTE RF Optimization Sr. Engineer at Spectrum
    Real User
    Valuable monitoring and firewall features but needs to also include virtual domain features
    Pros and Cons
    • "The features we have found most valuable are the firewall and the monitoring tools."
    • "FortiGate is cheaper than Meraki. Even the license renewal is less than Meraki."

    What is our primary use case?

    We use Meraki MX firewalls with Cisco. Some features must go through Cisco to implement. What the application needs is not included in Meraki. 

    I use Cisco to access a portal and they provide the features. Then we implement it in Meraki.

    How has it helped my organization?

    It's the vision of the company through the managing directors to use Meraki as a solution for switches. I suggested using the firewall or a private solution like FortiGate.

    FortiGate is cheaper than Meraki. Even the license renewal is less than Meraki.

    What is most valuable?

    The features we have found most valuable are the firewall and the monitoring tools.

    What needs improvement?

    This product has room for improvement. The main features not included with the firewall is the virtual domain. With Meraki, the interface for the virtual domain could be improved.

    The virtual domain is a concurrent session. The concurrent session is limited in Meraki, like FortiGate. In MX100, it's around 200 to 25,000 concurrent sessions.

    In the same model with FortiGate, it's around five million concurrent sessions. It's very important to improve in Meraki.

    In my view, it is very important that the number of concurrent sessions is increased.

    For how long have I used the solution?

    have you been using Meraki firewall one year.

    What do I think about the stability of the solution?

    It's stable, but there are also some features not included in Meraki.

    What do I think about the scalability of the solution?

    I'm using it. It's very good. One person is required for the administration only.

    How are customer service and technical support?

    The solution's technical support is good. I would rate it 8/10.

    Which solution did I use previously and why did I switch?

    I was using Cisco and FortiGate.

    How was the initial setup?

    The initial setup is simple. Our deployment took around 30 minutes.

    What about the implementation team?

    I did the setup by myself. Sometimes I referred back to the integrator for support if I need to for a specific tool or policy.

    What's my experience with pricing, setup cost, and licensing?

    Our license for the Meraki MX firewall is on an annual basis.

    Which other solutions did I evaluate?

    I am not switching to Meraki. I am combining. I'm combining to be consistent with FortiGate as it has a more powerful graph. If I do not renew the license in Meraki, the box sets would be stopped. 

    In FortiGate, I can have up to one month or two months to renew. The box is working locally. It's not important to the internet service to get registered. But the box is fully licensed.

    I was with Cisco but it's very expensive.

    What other advice do I have?

    For this solution, Meraki is still more expensive than FortiGate. The FortiGate license is still less than the Meraki license. 

    On a scale from 1 to 10, I would rate Meraki MX firewalls a 7. If they were to add the configuration tools, then it would be much higher.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Engineering Manager at a tech services company with 11-50 employees
    Reseller
    Addresses multiple use cases from an all-in-one device
    Pros and Cons
    • "I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard."
    • "You cannot use switching behaviors as you see on the Meraki switch."

    What is our primary use case?

    Our company and clients use this solution. Our clients range in size from small, medium, and large organizations. Within our company, there are roughly 50 people using this solution. 

    What is most valuable?

    I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard.

    What needs improvement?

    Currently, I don't see any big areas for improvement; although, It lacks some switching features. For instance, when you use MX to link the firewall to a stack, you cannot use LACP.  You cannot use switching behaviors as you see on the Meraki switch. This would be a really cool feature to have — real switching features on Meraki MX.

    For how long have I used the solution?

    I have been using Meraki MX for five years.

    What do I think about the stability of the solution?

    Meraki MX is very stable. We haven't experienced any issues relating to stability. It's also very scalable, too.

    How are customer service and technical support?

    We are in the first line of support, so we use the support differently than traditional customers — they are good.

    Which solution did I use previously and why did I switch?

    Yes. We used Cisco, Palo Alto, a bit of Fortinet, and others. Currently, we only provide Meraki and Meraki-related devices.

    What's my experience with pricing, setup cost, and licensing?

    The price could be lower, but compared to the TCO of other products, it's not really that expensive. When we sell it to customers, the first fee of the quote is often a bit odd; however, consider the small number of resources needed to manage it, there is an advantage to using Meraki MX.

    What other advice do I have?

    You need to be ready to change your mindset of classical firewalls. Meraki is really more powerful with the full stack, which is the real purpose of this solution.

    The real advantage with Meraki is the interaction between different prototypes, like Xpoint which is Amex — this is a game-changer. It's great when you have the full stack and you can play with the different settings and interact between Meraki devices.

    Overall, on a scale from one to ten, I would give Meraki MX a rating of eight.

    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    Buyer's Guide
    Download our free Meraki MX Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Meraki MX Report and get advice and tips from experienced pros sharing their opinions.