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IT Network/Security Manager at Inlaks Nigeria
Real User
Enables me to troubleshoot an issues without being physically on-site
Pros and Cons
  • "Because it's a cloud-based network infrastructure, everything is done in the cloud, so I don't need to be on-site physically to be able to troubleshoot or resolve an issue. I can be anywhere and resolve an issue."
  • "Some systems use some applications with the wrong data application. It bypasses the network, and you need to block that application on Meraki. We first try to put in passwords to do it and the network is not really safe. It's not 100%, the network can be bypassed."

What is most valuable?

Because it's a cloud-based network infrastructure, everything is done in the cloud, so I don't need to be on-site physically to be able to troubleshoot or resolve an issue. I can be anywhere and resolve an issue. I can see what's happening to the device in real-time, like what people are connected to the device and I can immediately do everything off-site.

What needs improvement?

The solution could be improved if it added more security features, especially monitoring endpoints with rogue network applications.

For how long have I used the solution?

I have been using Meraki for around three years. 

What do I think about the stability of the solution?

We don't have issues with stability. 

Buyer's Guide
Meraki SD-WAN
December 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is easy to scale. We meet their requirements each year to add an additional suite. It's license based, so we have to pay for licenses annually to be able to remain online.

How are customer service and support?

I have contacted support several times. It's quite good. 

How was the initial setup?

The initial setup was straightforward. In terms of how long it takes, it shouldn't take more than two days or three days.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

I would rate Meraki SD-WAN an eight out of ten. 

It has everything I need. 

In the next release, they should have better control over file applications that could break into the network.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1700367 - PeerSpot reviewer
Co-founder at a tech services company with 201-500 employees
Real User
Scalable and stable
Pros and Cons
  • "The solution is scalable."
  • "Overall, we are satisfied with the support, although I cannot state this unequivocally."

What needs improvement?

We are resellers, meaning we are a certified partner of Meraki and, as such, it is my job to sell Meraki products to our customers on the Korean market. Occasionally, I encounter issues concerning the price. It would be good if the price were more attractive to the market. The pricing is not that cost-effective to the customer. 

Cisco potential or actual customers who use Cisco classing models, such as 2,900 switches and other routers, must consider the management of the Cisco product in respect of the desired implementation and not just the classing models. It would be much better were Meraki to provide comprehensive virtual management tools. 

The Cisco market team provides customers with any technical support they may need. Overall, we are satisfied with the support, although I cannot state this unequivocally, since there are certain issues we have encountered when opening a ticket.

For how long have I used the solution?

We have been using Meraki SD-WAN for more than five years.

What do I think about the stability of the solution?

When it comes to the question of the solution's broader stability, I would state that it is stable. Cisco classic models boast the best stability, although Meraki is also fine. I can say that it is quite stable, as well. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The Cisco market team provides customers with any technical support they may need. Overall, we are satisfied with the support, although I cannot state this unequivocally, since there are certain issues we have encountered when opening a ticket. 

What's my experience with pricing, setup cost, and licensing?

From the perspective of the customer, the price is not terribly cost-effective. It should be more attractive to the market. 

What other advice do I have?

We use the solution both in our company and in those of our customers. 

I am very happy with the solution. Meraki is one of the innovative products. 

There are two people working with the product in our company. 

As I am not a technical person, I cannot comment on these aspects of the solution, although I can state that Viptela provides the depth and additional functions and features which Meraki SD-WAN lacks. The latter is more suited to the need to have just some basic pictures of SD-WAN. 

I rate Meraki SD-WAN as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Meraki SD-WAN
December 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
it_user869685 - PeerSpot reviewer
Partner and Chairman at Engitel
Real User
Provides zero touch configuration onsite based on the manager system's pre-configuration
Pros and Cons
  • "Zero touch configuration onsite based on the manager system's pre-configuration and the VPN automation set."
  • "Perimetral security for new requirements on financial networks and DRP systems, like SAP."

What is our primary use case?

We did only a short evaluation focused in training to show the main functions of the dashboard and VPN implementation.

How has it helped my organization?

Not for now, we are still in the test stage and implementing a laboratory with a basic topology: firewall, switch, and AP.

What is most valuable?

Zero touch configuration onsite based on the manager system's pre-configuration and the VPN automation set.

What needs improvement?

Perimetral security for new requirements on financial networks and DRP systems, like SAP. 

It should send email alerts.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user