Meraki SD-WAN Reviews

Instead of having MPLS or direct, separate internet connections at each branch location, we can use SD-WAN to route the traffic to data centers. If someone is hosting applications or other web servers in a data center, we can route that traffic toward the data center where the application server is located, and they can access a wired local service provider.

It's deployed on the cloud and can be managed from the cloud. It only needs to be connected to the internet, and then it will start communicating with the Meraki Cloud. If it's connected to the cloud, it will sync the configuration on the cloud to that device.

Meraki AutoVPN is an interesting feature. If there are multiple network connectivities in an organization, Meraki creates an AutoVPN. It creates a channel automatically.

The UI is user-friendly.

The granularity could be improved. It's not very granular for URL filtering or content filtering. If you want to do a specific route or a specific rule, that feature is lagging a bit. 

The stability could also be improved.

I have used Meraki SD-WAN for two years.

I would rate the stability as eight out of ten. It's quite stable, but we've had issues in the past.

I would rate the scalability as eight out of ten.

I would rate technical support as nine out of ten. Support is pretty knowledgeable and assists us in whatever manner they can. It can take about 30 to 45 minutes  to connect because of longer hold times.

Setup is easy and straightforward. Deploying the SD-WAN hardware needs to be done statically. Once you have found the IP address, it connects to the internet. That's the only thing where physical assistance is required. The rest can be managed via cloud.

If you're doing the deployment remotely, only one remote person and one technician is needed. If you are onsite, then one person can do the deployment.

We did the implementation in-house. The documentation on their portal explains everything. We just had to go through the documents if we needed any assistance. It was pretty helpful.

I would rate this solution as eight out of ten.

For a larger enterprise level customer, I would recommend the MX450 or MX400 series.

We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.

The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.

Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.

In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.

We started using this solution six months ago.

The data plane is installed on-premises, and the management plane is in the cloud.

It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.

You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.

The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.

The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.

Positive

The initial setup is very simple.

The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.

I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.

On a scale from one to ten, I would rate Meraki SD-WAN at nine.

We primarily use it to provide SD-WAN solutions for our customers.

The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features. 

The security of the solution needs to be improved.

The adoption of endpoint services or endpoint security should be developed in future releases.

The solution is relatively stable.

The solution is not scalable for high-end customers. Meraki is really flexible and can start from really small sites, so it's better suited to the SME market. When you reach a situation where you have a high number of sites with a high level of complexity, then Cisco Meraki probably lacks a bit of flexibility.

I've never had to reach out to technical support.

The initial setup is straightforward; it's not that complex. How long it takes to deploy depends on the customer's requirements and how complex their infrastructure is.

We're a distributor. We deploy the solution on-premises for our clients.

We did evaluate other options, but we're very happy with Cisco Meraki.

The advice I would give to others considering implementing the solution would be to start small and be patient.

I'd rate the solution seven out of ten.

I'm a vendor. I sell the solution to clients. 

A lot of our customers really enjoy the Meraki Dashboard. It’s a single pane of glass. If you have their wireless, you have their switching; you have their cameras, you have their firewalls, then you do get a single pane of glass - which is a really strong talking point for us with our customers.

People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware. There’s a long waiting list. That said, I’m unsure as to if that's anything that any manufacturer could really control right now.

Meraki is not viewed as an enterprise solution. It's more of a medium SMB-type solution. Although that really shouldn't be the case, I do see that it has that stigma associated with it.

I wish I was selling more of it, but I don't. We have a number of different types of vendors. It is something we sell. However, I have not personally sold a lot of it.

The solution is stable. There aren’t bugs or glitches, and it doesn’t crash or freeze. It is reliable.

The solution is quite scalable even though potential clients see it as a good solution for SMBs. It has the power to work for enterprises. It can scale.

Tech support is good. It's strong.

We sell Cisco access points and Meraki access points. With Cisco, the solution we deal with is called Viptela.

The initial setup is very, very straightforward. You set it and forget it. It’s probably easier than any other solution.

You probably don't have more than one or two people associated with maintenance. It would depend on the size of the environment. Obviously, for an enterprise customer like Starbucks, you’ve got to have hands-on people available. However, if you're just a local Chicago company like us, then I would say that it’s fine to have minimal people - usually admins - on maintenance.

We are a Cisco Gold partner.

I’d recommend the solution. I’d rate it eight out of ten.

It's typically a better solution for a company that has multiple locations. If you are a company with a headquarters and then you have locations across the country or the world, that would be the best time to look into SD-WAN. I would also say that SD-WAN is not just a wireless solution. It is also a security solution.

We are a solution provider and this is one of the products that we implement for our customers. It allows our users to have their main LAN on the internet.

The most valuable feature is application awareness.

This solution can only support up to two WAN ports. However, many of our customers would like to have four WAN ports.

This solution comes without NAT support enabled. If you need it, then NAT has to be enabled.

If this solution were cheaper then it would be of interest to smaller companies.

I have been working with the Meraki SD-WAN for one year.

We have had no issues in terms of stability.

This is a scalable product, although it is most suitable for medium-sized organizations.

We can speak with technical support directly but our customers have not had any issues.

I am familiar with products from several different vendors. The choice of product depends on several factors, including their budget.

The initial setup is straightforward. Just plug and play.

We offer this solution to our customers as a more cost-effective alternative to some of the other products. Meraki is considered to be in a medium-range in terms of cost.

The licensing fees are approximately $1,000 USD annually.

For medium-sized and larger enterprises, Meraki is a very good choice.

I would rate this solution an eight out of ten.

We have multiple ISP's connected, usually it's two. Two ISP's per site and we have to make sure that the site-to-site connectivity is managed and is maintained — the redundancy has to be maintained. 

The different services that we offer from different offices are available wherever we need them. That's the purpose of going with the Meraki SD-WAN solution versus another company. It's very straightforward. Their full mesh network just works. That's important.

The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good. It's much easier than some of the other vendors to manage and keep track of what's going on because you can see it in real-time on the portal. I don't really feel like VALO Cloud gives you a good idea of what's going on. VALO Cloud devices don't work nearly as well, in my opinion, as the Meraki devices.

I think they should enhance the security. I feel like the security is decent, but some other people that I work with say there are better options available. Cisco requires you to upgrade the firmware to custom firmware on the devices you want to go beyond Diffie-Hellman five. DH5 is in the lower part of the spectrum. Other devices, even Cisco devices are using DH15 or higher. I think DH24 is the highest that's currently available. 

The feature set right now requires a firmware upgrade that's custom to enable that kind of encryption. They should just have it in a dropdown. If they could fix that, I could tell my other colleagues, "Hey, look, Cisco can do it right out of the box." To enable higher-end encryption, higher than Diffie-Hellman five, DH5, requires a custom firmware. If they could make that built into the standard firmware as an option, I would love that. 

I think that from Cisco's perspective, they've chosen not to do that simply because it requires more performance.

That's how they keep it because they say, "Oh, look at the performance. It's the same as the other guy." Yeah, but the other guy's using DH15 or DH14 and you're using DH5. The level of encryption means more horsepower required from the processor on the devices so that's why it increases the footprint. The more CPU, the hotter it gets and then it doesn't last as long; the performance is not as good because it's using more resources, etc. Cisco should definitely sell equipment with better processes or better performance for our processes because that would give us a higher level of encryption on our firewalls.

I have been using Meraki SD-WAN for roughly four to five years.

The setup time is excellent. The ease of setup is excellent. It's a set it and forget it solution. Once we created the mesh network, if we have to change an ISP, it doesn't mean we have to change an entire configuration. We just unplug it, plug the new one in, change the IPs and it works. Some SD-WAN providers give you a valid internet IP address as part of their solution, and others don't. A lot of the SD-WAN providers that provide internet access use Meraki devices as a black box. They just hand off one interface to the client-side and that's it.

Overall, on a scale from one to ten, I would give Meraki SD-WAN a rating of eight. If they could do better on the performance side, that really would make a difference.

We primarily use the solution for our branch offices.

The solution's ability to prioritize traffic is its most valuable feature.

The solution is easy to use.

The solution needs a multi-use provider portal.

I'm not on the technical side, so I don't know if there is an area of the solution that needs improvement. There is a wish button in the product, and we're fine with that. 

The pricing could be a bit lower.

I've been using the solution for two years now.

The solution is stable.

We've never had an issue with scalability. We have about 200 users on the solution.

We've only ever used the solution's technical support once and it was fine.

We didn't previously use a different solution.

The initial setup is straightforward.

We use the public cloud deployment model. We're a Cisco partner.

Due to its overall ease of use, I'd recommend the solution.

I'd rate the solution eight out of ten.

Meraki SD-WAN serves as our SD-WAN. As I previously stated, we have over a thousand retail stores across the country, and we have Cisco Meraki at each one. 

I'm not particularly close to it. Because our infrastructure team is in charge of that. I'm more on the information security side. But, from what I understand, the product works well and there isn't much that can be done to improve it.

More automation is always a good thing, but I'm not particularly close to the Meraki. That is more of an infrastructure team's responsibility. I'm not too familiar with the Meraki environment, but I suppose more automation is always a good thing.

We have over a thousand retail locations across the country, and we use Cisco Meraki for our SD-WAN solutions in all of them.

While I am new to the company and have only been with them for five months, I have been using this solution for a few years.

We are working with the latest version.

I'm not directly involved in SD-WAN monitoring and maintenance, but based on what I've heard from our infrastructure team, it's working well.

Meraki SD-WAN is a stable solution.

Meraki SD-WAN is scalable.

We have approximately 4,000 users in our company.

I have not contacted technical support. That is something that our infrastructure team handles.

We do not use Juniper.

The initial setup is straightforward.

I am not aware of the licensing fees.

I would rate Meraki SD-WAN a nine out of ten.