We use Meraki SD-WAN for SD-WAN and WiFi.
IT Manager at Farmacias Benavides SAB de CV
Scalable, reliable, and simple setup
Pros and Cons
- "Meraki SD-WAN is scalable."
- "The security could improve in Meraki SD-WAN."
What is our primary use case?
What needs improvement?
The security could improve in Meraki SD-WAN.
For how long have I used the solution?
I have been using Meraki SD-WAN for approximately three years.
What do I think about the stability of the solution?
The stability of Meraki SD-WAN is good.
Buyer's Guide
Meraki SD-WAN
December 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Meraki SD-WAN is scalable.
We have approximately 5,000 people using this solution in my company.
How are customer service and support?
The support that is provided by Meraki SD-WAN could be improved by providing help with security.
How was the initial setup?
Meraki SD-WAN has an easy installation.
What other advice do I have?
I would recommend this solution to others, it is very good.
I rate Meraki SD-WAN a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at Manschaft IT Pvt Ltd
Helps route traffic to data centers without separate internet connections
Pros and Cons
- "If there are multiple network connectivities in an organization, Meraki creates an AutoVPN. It creates a channel automatically."
- "The granularity could be improved."
What is our primary use case?
Instead of having MPLS or direct, separate internet connections at each branch location, we can use SD-WAN to route the traffic to data centers. If someone is hosting applications or other web servers in a data center, we can route that traffic toward the data center where the application server is located, and they can access a wired local service provider.
It's deployed on the cloud and can be managed from the cloud. It only needs to be connected to the internet, and then it will start communicating with the Meraki Cloud. If it's connected to the cloud, it will sync the configuration on the cloud to that device.
What is most valuable?
Meraki AutoVPN is an interesting feature. If there are multiple network connectivities in an organization, Meraki creates an AutoVPN. It creates a channel automatically.
The UI is user-friendly.
What needs improvement?
The granularity could be improved. It's not very granular for URL filtering or content filtering. If you want to do a specific route or a specific rule, that feature is lagging a bit.
The stability could also be improved.
For how long have I used the solution?
I have used Meraki SD-WAN for two years.
What do I think about the stability of the solution?
I would rate the stability as eight out of ten. It's quite stable, but we've had issues in the past.
What do I think about the scalability of the solution?
I would rate the scalability as eight out of ten.
How are customer service and support?
I would rate technical support as nine out of ten. Support is pretty knowledgeable and assists us in whatever manner they can. It can take about 30 to 45 minutes to connect because of longer hold times.
How was the initial setup?
Setup is easy and straightforward. Deploying the SD-WAN hardware needs to be done statically. Once you have found the IP address, it connects to the internet. That's the only thing where physical assistance is required. The rest can be managed via cloud.
If you're doing the deployment remotely, only one remote person and one technician is needed. If you are onsite, then one person can do the deployment.
What about the implementation team?
We did the implementation in-house. The documentation on their portal explains everything. We just had to go through the documents if we needed any assistance. It was pretty helpful.
What other advice do I have?
I would rate this solution as eight out of ten.
For a larger enterprise level customer, I would recommend the MX450 or MX400 series.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Meraki SD-WAN
December 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Founder & CEO at 7Array Solutions private limited
Can integrate multiple stacks and have single-pane-of-glass accessibility
Pros and Cons
- "The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki."
- "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."
What is our primary use case?
We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.
What is most valuable?
The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.
What needs improvement?
Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.
In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.
For how long have I used the solution?
We started using this solution six months ago.
The data plane is installed on-premises, and the management plane is in the cloud.
What do I think about the stability of the solution?
It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.
What do I think about the scalability of the solution?
You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.
How are customer service and support?
The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.
The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very simple.
What's my experience with pricing, setup cost, and licensing?
The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.
What other advice do I have?
I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.
On a scale from one to ten, I would rate Meraki SD-WAN at nine.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director IT/TI for Cloud SME at a comms service provider with 10,001+ employees
Good stability, with a straightforward setup, but endpoint security needs improvement
Pros and Cons
- "The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features."
- "The adoption of endpoint services or endpoint security should be developed in future releases."
What is our primary use case?
We primarily use it to provide SD-WAN solutions for our customers.
What is most valuable?
The solution is a whole vertical solution, so it doesn't need any other components in order to provide basic features.
What needs improvement?
The security of the solution needs to be improved.
The adoption of endpoint services or endpoint security should be developed in future releases.
For how long have I used the solution?
I've been using the solution for five to ten years.
What do I think about the stability of the solution?
The solution is relatively stable.
What do I think about the scalability of the solution?
The solution is not scalable for high-end customers. Meraki is really flexible and can start from really small sites, so it's better suited to the SME market. When you reach a situation where you have a high number of sites with a high level of complexity, then Cisco Meraki probably lacks a bit of flexibility.
How are customer service and technical support?
I've never had to reach out to technical support.
How was the initial setup?
The initial setup is straightforward; it's not that complex. How long it takes to deploy depends on the customer's requirements and how complex their infrastructure is.
What about the implementation team?
We're a distributor. We deploy the solution on-premises for our clients.
Which other solutions did I evaluate?
We did evaluate other options, but we're very happy with Cisco Meraki.
What other advice do I have?
The advice I would give to others considering implementing the solution would be to start small and be patient.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Sales Executive at a tech services company with 501-1,000 employees
Great dashboard with a single pane of glass and works for companies of all sizes
Pros and Cons
- "A lot of our customers really enjoy the Meraki Dashboard."
- "People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware."
What is our primary use case?
I'm a vendor. I sell the solution to clients.
What is most valuable?
A lot of our customers really enjoy the Meraki Dashboard. It’s a single pane of glass. If you have their wireless, you have their switching; you have their cameras, you have their firewalls, then you do get a single pane of glass - which is a really strong talking point for us with our customers.
What needs improvement?
People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware. There’s a long waiting list. That said, I’m unsure as to if that's anything that any manufacturer could really control right now.
Meraki is not viewed as an enterprise solution. It's more of a medium SMB-type solution. Although that really shouldn't be the case, I do see that it has that stigma associated with it.
For how long have I used the solution?
I wish I was selling more of it, but I don't. We have a number of different types of vendors. It is something we sell. However, I have not personally sold a lot of it.
What do I think about the stability of the solution?
The solution is stable. There aren’t bugs or glitches, and it doesn’t crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The solution is quite scalable even though potential clients see it as a good solution for SMBs. It has the power to work for enterprises. It can scale.
How are customer service and support?
Tech support is good. It's strong.
Which solution did I use previously and why did I switch?
We sell Cisco access points and Meraki access points. With Cisco, the solution we deal with is called Viptela.
How was the initial setup?
The initial setup is very, very straightforward. You set it and forget it. It’s probably easier than any other solution.
You probably don't have more than one or two people associated with maintenance. It would depend on the size of the environment. Obviously, for an enterprise customer like Starbucks, you’ve got to have hands-on people available. However, if you're just a local Chicago company like us, then I would say that it’s fine to have minimal people - usually admins - on maintenance.
What other advice do I have?
We are a Cisco Gold partner.
I’d recommend the solution. I’d rate it eight out of ten.
It's typically a better solution for a company that has multiple locations. If you are a company with a headquarters and then you have locations across the country or the world, that would be the best time to look into SD-WAN. I would also say that SD-WAN is not just a wireless solution. It is also a security solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IP Network Architect/Manager at a tech services company with 1,001-5,000 employees
A stable product with application awareness that is straightforward to set up and use
Pros and Cons
- "The most valuable feature is application awareness."
- "This solution can only support up to two WAN ports."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our customers. It allows our users to have their main LAN on the internet.
What is most valuable?
The most valuable feature is application awareness.
What needs improvement?
This solution can only support up to two WAN ports. However, many of our customers would like to have four WAN ports.
This solution comes without NAT support enabled. If you need it, then NAT has to be enabled.
If this solution were cheaper then it would be of interest to smaller companies.
For how long have I used the solution?
I have been working with the Meraki SD-WAN for one year.
What do I think about the stability of the solution?
We have had no issues in terms of stability.
What do I think about the scalability of the solution?
This is a scalable product, although it is most suitable for medium-sized organizations.
How are customer service and technical support?
We can speak with technical support directly but our customers have not had any issues.
Which solution did I use previously and why did I switch?
I am familiar with products from several different vendors. The choice of product depends on several factors, including their budget.
How was the initial setup?
The initial setup is straightforward. Just plug and play.
What's my experience with pricing, setup cost, and licensing?
We offer this solution to our customers as a more cost-effective alternative to some of the other products. Meraki is considered to be in a medium-range in terms of cost.
The licensing fees are approximately $1,000 USD annually.
What other advice do I have?
For medium-sized and larger enterprises, Meraki is a very good choice.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner at a consultancy with 1-10 employees
Allows you to control how traffic is directed and prioritized across multiple uplinks
Pros and Cons
- "The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good."
- "I think they should enhance the security."
What is our primary use case?
We have multiple ISP's connected, usually it's two. Two ISP's per site and we have to make sure that the site-to-site connectivity is managed and is maintained — the redundancy has to be maintained.
How has it helped my organization?
The different services that we offer from different offices are available wherever we need them. That's the purpose of going with the Meraki SD-WAN solution versus another company. It's very straightforward. Their full mesh network just works. That's important.
What is most valuable?
The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good. It's much easier than some of the other vendors to manage and keep track of what's going on because you can see it in real-time on the portal. I don't really feel like VALO Cloud gives you a good idea of what's going on. VALO Cloud devices don't work nearly as well, in my opinion, as the Meraki devices.
What needs improvement?
I think they should enhance the security. I feel like the security is decent, but some other people that I work with say there are better options available. Cisco requires you to upgrade the firmware to custom firmware on the devices you want to go beyond Diffie-Hellman five. DH5 is in the lower part of the spectrum. Other devices, even Cisco devices are using DH15 or higher. I think DH24 is the highest that's currently available.
The feature set right now requires a firmware upgrade that's custom to enable that kind of encryption. They should just have it in a dropdown. If they could fix that, I could tell my other colleagues, "Hey, look, Cisco can do it right out of the box." To enable higher-end encryption, higher than Diffie-Hellman five, DH5, requires a custom firmware. If they could make that built into the standard firmware as an option, I would love that.
I think that from Cisco's perspective, they've chosen not to do that simply because it requires more performance.
That's how they keep it because they say, "Oh, look at the performance. It's the same as the other guy." Yeah, but the other guy's using DH15 or DH14 and you're using DH5. The level of encryption means more horsepower required from the processor on the devices so that's why it increases the footprint. The more CPU, the hotter it gets and then it doesn't last as long; the performance is not as good because it's using more resources, etc. Cisco should definitely sell equipment with better processes or better performance for our processes because that would give us a higher level of encryption on our firewalls.
For how long have I used the solution?
I have been using Meraki SD-WAN for roughly four to five years.
How was the initial setup?
The setup time is excellent. The ease of setup is excellent. It's a set it and forget it solution. Once we created the mesh network, if we have to change an ISP, it doesn't mean we have to change an entire configuration. We just unplug it, plug the new one in, change the IPs and it works. Some SD-WAN providers give you a valid internet IP address as part of their solution, and others don't. A lot of the SD-WAN providers that provide internet access use Meraki devices as a black box. They just hand off one interface to the client-side and that's it.
What other advice do I have?
Overall, on a scale from one to ten, I would give Meraki SD-WAN a rating of eight. If they could do better on the performance side, that really would make a difference.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Bechtle Steffen Schweiz Ag
Easy to use, a straightforward setup, and prioritizes traffic well
Pros and Cons
- "The solution's ability to prioritize traffic is its most valuable feature."
- "The solution needs a multi-use provider portal."
What is our primary use case?
We primarily use the solution for our branch offices.
What is most valuable?
The solution's ability to prioritize traffic is its most valuable feature.
The solution is easy to use.
What needs improvement?
The solution needs a multi-use provider portal.
I'm not on the technical side, so I don't know if there is an area of the solution that needs improvement. There is a wish button in the product, and we're fine with that.
The pricing could be a bit lower.
For how long have I used the solution?
I've been using the solution for two years now.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We've never had an issue with scalability. We have about 200 users on the solution.
How are customer service and technical support?
We've only ever used the solution's technical support once and it was fine.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
We use the public cloud deployment model. We're a Cisco partner.
Due to its overall ease of use, I'd recommend the solution.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free Meraki SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.