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IT Manager at a hospitality company with 201-500 employees
Real User
Top 5
Stable with a straightforward setup and a quick deployment
Pros and Cons
  • "The solution is very stable."
  • "The solution needs to enact more advanced protections."

What is most valuable?

The cloud management is the solution's most valuable feature.

What needs improvement?

The solution needs to enact more advanced protections. 

For how long have I used the solution?

We've been using the solution for a few months.

What do I think about the stability of the solution?

The solution is very stable.

Buyer's Guide
Meraki SD-WAN
November 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability the solution offers is very good.

Currently, we have 100 users on the solution in our company. I'm not sure if our organization plans to increase usage in the future.

How are customer service and support?

Technical support is good. We've been very satisfied with the level of service they offer.

Which solution did I use previously and why did I switch?

We did previously use a different solution. It was a solution for an on-premises environment and we wanted to move to the cloud, which is why we switched.

How was the initial setup?

The initial setup was extremely straightforward. 

It only took us one day to deploy the solution.

What other advice do I have?

The service provided by the solution is very good.

I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1700367 - PeerSpot reviewer
Co-founder at a tech services company with 201-500 employees
Real User
Scalable and stable
Pros and Cons
  • "The solution is scalable."
  • "Overall, we are satisfied with the support, although I cannot state this unequivocally."

What needs improvement?

We are resellers, meaning we are a certified partner of Meraki and, as such, it is my job to sell Meraki products to our customers on the Korean market. Occasionally, I encounter issues concerning the price. It would be good if the price were more attractive to the market. The pricing is not that cost-effective to the customer. 

Cisco potential or actual customers who use Cisco classing models, such as 2,900 switches and other routers, must consider the management of the Cisco product in respect of the desired implementation and not just the classing models. It would be much better were Meraki to provide comprehensive virtual management tools. 

The Cisco market team provides customers with any technical support they may need. Overall, we are satisfied with the support, although I cannot state this unequivocally, since there are certain issues we have encountered when opening a ticket.

For how long have I used the solution?

We have been using Meraki SD-WAN for more than five years.

What do I think about the stability of the solution?

When it comes to the question of the solution's broader stability, I would state that it is stable. Cisco classic models boast the best stability, although Meraki is also fine. I can say that it is quite stable, as well. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The Cisco market team provides customers with any technical support they may need. Overall, we are satisfied with the support, although I cannot state this unequivocally, since there are certain issues we have encountered when opening a ticket. 

What's my experience with pricing, setup cost, and licensing?

From the perspective of the customer, the price is not terribly cost-effective. It should be more attractive to the market. 

What other advice do I have?

We use the solution both in our company and in those of our customers. 

I am very happy with the solution. Meraki is one of the innovative products. 

There are two people working with the product in our company. 

As I am not a technical person, I cannot comment on these aspects of the solution, although I can state that Viptela provides the depth and additional functions and features which Meraki SD-WAN lacks. The latter is more suited to the need to have just some basic pictures of SD-WAN. 

I rate Meraki SD-WAN as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Meraki SD-WAN
November 2024
Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Network Engineer at a tech services company with 51-200 employees
Real User
Simple install, plenty of features, and reliable
Pros and Cons
  • "The solution has many features available."
  • "The security and upgrading could improve in this solution."

What is most valuable?

The solution has many features available.

What needs improvement?

The security and upgrading could improve in this solution.

In an upcoming release, they could add more security features, such as antivirus.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

We have not had any problems with the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

I have used Fortinet previously and this solution has a few more features that are beneficial. However, Fortinet is more secure.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

This solution is more expensive than competitors.

What other advice do I have?

I rate Meraki SD-WAN an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1470612 - PeerSpot reviewer
B2B Product Developer at a comms service provider with 10,001+ employees
Real User
Fairly-priced, scalable solution
Pros and Cons
  • "Meraki SD-WAN is a very stable and scalable solution with good technical support."
  • "The product could be improved by being made more simple to use. We had some issues integrating our MPLS with Meraki SD-WAN."

What is most valuable?

The most valuable Meraki SD-WAN features for me are cloud management and Auto VPN. 

What needs improvement?

The product could be improved by being made more simple to use. We had some issues integrating our MPLS with Meraki SD-WAN 

Some features that should be included in the next release are micro-segmentation, ITS-related features, and inspection and detection for anti-malware. 

I also think that they need to improve their hardware. They have some devices that support Wi-Fi, but not LTE and they have some other devices that only support LTE but not Wi-Fi. 

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

Meraki SD-WAN is a very stable solution. 

What do I think about the scalability of the solution?

Meraki SD-WAN is a very scalable solution. 

How are customer service and technical support?

In my experience, they have good technical support available. 

How was the initial setup?

The initial Meraki SD-WAN setup is straightforward. Implementing this solution for a client with some 20 branches would take a week or two. 

Two to five people are necessary for the deployment and maintenance of this solution. 

What about the implementation team?

When choosing this solution, our customers most often consider the level of simplicity Meraki SD-WAN provides relative to its price. 

What's my experience with pricing, setup cost, and licensing?

I think the price for this solution is fair. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Junior System Engineer at a tech services company with 51-200 employees
Real User
Easy to configure and has a nice GUI, but the logging needs to be improved
Pros and Cons
  • "This is a high availability solution that is easy to configure and has a nice GUI."
  • "When there is an issue, I find it difficult to figure out what is going wrong because the logs do not provide as much information as solutions from HP."

What is our primary use case?

We are a company that provides IT solutions to other companies and this is one of the products that we implement for others.

What is most valuable?

This is a high availability solution that is easy to configure and has a nice GUI.

What needs improvement?

When there is an issue, I find it difficult to figure out what is going wrong because the logs do not provide as much information as solutions from HP. With HP you have the CLI, but with Meraki, there is no CLI and I find it a little bit annoying because you always have to work with the interface. In this regard, the interface could be improved.

Being able to log in remotely via SSL and access a CLI would be helpful because I prefer the CLI over a graphical interface.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

I have used many solutions from different vendors because these are products that we provide to other companies.

How was the initial setup?

The initial setup is pretty straightforward. When you configure your devices, you have to assign your licenses. You have to say where your devices are located and assign licenses per product. For example, you have to specify switches, access points, firewalls, etc. Once your devices are online you can configure them in the dashboard, and you're off.

What other advice do I have?

This is a fine product but there is always room for improvement. It is easy to manage and the user interface tells you when something is wrong, but there is always something that they can develop or integrate. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer839310 - PeerSpot reviewer
ACT Solutions Architect at a venture capital & private equity firm with 51-200 employees
Real User
Simple to configure and good for the automatic creation of services
Pros and Cons
  • "This product has a simple configuration that can be accessed through a web interface or the API."
  • "It should be easier to install BGP and it should have a better backup."

What is our primary use case?

This is a software-defined networking solution in a wide area network.

What is most valuable?

This solution is good for the automatic creation of services.

This product has a simple configuration that can be accessed through a web interface or the API.

What needs improvement?

I think that it is the right time to research features such as IPsec IKEv2 and SSL decryption.

I would like a faster installation time in the next release.

It should be easier to install BGP and it should have a better backup. 

For how long have I used the solution?

I have been using Meraki SD-WAN for about two years.

We use the latest version in production environments. However, in the laboratories, we use the beta version to learn about the new features that we want to use in the future.

I focus on the technical aspects, configuration aspects, and monitoring aspects between the products to assist our customers.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Meraki SD-WAN is a scalable solution. We have implemented between 120 and 150 PCs.

What other advice do I have?

We are looking forward to using some of the features that we are currently testing in the beta. Some of these include data suppression options and an IPsec solution with IKEv2.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineering Manager at a tech services company with 11-50 employees
Reseller
Stable and scalable with a very good dashboard
Pros and Cons
  • "The dashboard is the solution's most valuable feature."
  • "The solution lacks a certain amount of functionality and features."

What is most valuable?

The dashboard is the solution's most valuable feature.

What needs improvement?

The solution lacks a certain amount of functionality and features.

The VRRP design needs improvement.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support is really good.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is straightforward. Deployment times depend on the customer and the environment. If could be anywhere from two days to six months.

Which other solutions did I evaluate?

We looked into Azure, but Azure didn't make AZ1s.

What other advice do I have?

We use the cloud deployment model. Meraki is a cloud solution.

I'd recommend the solution. I'd rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Network/Security Manager at Inlaks Nigeria
Real User
Enables me to troubleshoot an issues without being physically on-site
Pros and Cons
  • "Because it's a cloud-based network infrastructure, everything is done in the cloud, so I don't need to be on-site physically to be able to troubleshoot or resolve an issue. I can be anywhere and resolve an issue."
  • "Some systems use some applications with the wrong data application. It bypasses the network, and you need to block that application on Meraki. We first try to put in passwords to do it and the network is not really safe. It's not 100%, the network can be bypassed."

What is most valuable?

Because it's a cloud-based network infrastructure, everything is done in the cloud, so I don't need to be on-site physically to be able to troubleshoot or resolve an issue. I can be anywhere and resolve an issue. I can see what's happening to the device in real-time, like what people are connected to the device and I can immediately do everything off-site.

What needs improvement?

The solution could be improved if it added more security features, especially monitoring endpoints with rogue network applications.

For how long have I used the solution?

I have been using Meraki for around three years. 

What do I think about the stability of the solution?

We don't have issues with stability. 

What do I think about the scalability of the solution?

It is easy to scale. We meet their requirements each year to add an additional suite. It's license based, so we have to pay for licenses annually to be able to remain online.

How are customer service and technical support?

I have contacted support several times. It's quite good. 

How was the initial setup?

The initial setup was straightforward. In terms of how long it takes, it shouldn't take more than two days or three days.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

I would rate Meraki SD-WAN an eight out of ten. 

It has everything I need. 

In the next release, they should have better control over file applications that could break into the network.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user