We primarily use the solution to just secure the traffic coming from the outside into our application.
Cloud Solutions Administrator at a computer software company with 1,001-5,000 employees
Easy to work with, has good pricing, and is quite scalable
Pros and Cons
- "The pricing is quite good."
- "The monitoring on the solution could be better."
What is our primary use case?
What is most valuable?
Overall, we've been happy with the solution.
The solution has good integrations. You can combine it between a few different options.
The product is easy to work with. It has a very high level of performance.
The solution is well supported by Mircosoft. If you run into issues, they are there to assist and to work with you to resolve everything.
The pricing is quite good.
What needs improvement?
Occasionally the solution is too secure and we need it to allow in specific traffic. It tends to cut that traffic off due to its high security settings.
The monitoring on the solution could be better.
The product requires better reporting capabilities. Currently, we need to have a third-party handle that aspect for us.
There needs to be more of a security center. That way, we're able to see everything that's going on in the system.
The product needs to offer DDoS protection.
For how long have I used the solution?
I've been working on the solution for one year. It hasn't been too long at this point.
Buyer's Guide
Microsoft Azure Application Gateway
November 2024
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?
This solution is quite stable. We haven't had any issues. It's been reliable.
What do I think about the scalability of the solution?
When it comes to scalability, there are no limitations. Azure gives you whatever your environments need. It has all the capabilities to do what you require.
How are customer service and support?
Technical support has been really great. It's one of its selling features. Microsoft is quite supportive and we've been very happy with their level of service so far.
How was the initial setup?
The initial setup wasn't too complex. It was pretty straightforward. We didn't run into any issues in general.
What's my experience with pricing, setup cost, and licensing?
The solution is quite reasonably priced. It costs less than other cloud solutions.
What other advice do I have?
We are Microsoft partners.
I would recommend this product to people. It's safe and Microsoft recommends it as well. Up until this point, it's working great for us. It's excellent at catching attacks and suspicious content.
Overall, I would rate it at a ten out of ten. It works well for us and offers good performance.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Probes and provides information about the backend health and works very well
Pros and Cons
- "The health probe is pretty good for your backend health. It tells you whether it's communicating and talking to the endpoint correctly. It is quite useful."
- "It is a bit tricky to configure. You've got to have a very specific format to configure it. They should make it a little bit easier to configure. Mapping the certificates into it isn't easy, and it could be better. Currently, you've to write a bit of automation to pull certificates directly to HTTPS."
What is our primary use case?
It is for securing traffic. It provides security against OWASP Top 10 vulnerabilities, so there is a V2 WAF App gateway.
How has it helped my organization?
This product works well to secure my public facing websites from things like sql injections
What is most valuable?
The health probe is pretty good for your backend health. It tells you whether it's communicating and talking to the endpoint correctly. It is quite useful.
What needs improvement?
It is a bit tricky to configure in the UI. You've got to configure front end back end ports ips and the map the listeners & rules for single or multi sites to configure it. They should make it a little bit easier to configure a pre-defined configuration Mapping the certificates from key vault. I think this would make app-gateway much better although it is a very good secure product. Automating this end to end takes a bit of of time to work out but once its done its very secure.
For how long have I used the solution?
I used it within the last six months.
What do I think about the stability of the solution?
Its stability is pretty good. I've had it running now for about six months.
What do I think about the scalability of the solution?
It scales pretty well. Its availability seems pretty good. As long as you set the metrics right, it will scale efficiently.
How are customer service and support?
Their support is all right. Microsoft's support has covered it pretty well. I would rate them a four out of five.
How was the initial setup?
It is a bit tricky to configure, but once you do it, it is all right. Its configuration is a bit tricky in terms of getting the rules right. You got to get the rules right, and you got to get the endpoints right. The backend is easy enough to configure, but you need to get the rules right.
The mapping of the certificate got to be done in a very specific way for it to work. Once the certificate is there, pulling that certificate is easy enough, but you've got to map it manually because the configuration settings are quite tricky to do. You've to basically do it in the UI. I've had to do that a couple of times, so I've got it perfect in automation.
What other advice do I have?
I would advise going for OWASP Top 10 filtering. It is a must-have for V2 WAF security.
Overall, I'd rate it an eight out of ten. It is a good product, and once you get it configured, it does work well.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure Application Gateway
November 2024
Learn what your peers think about Microsoft Azure Application Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sr. SAP Portfolio Architect at a manufacturing company with 10,001+ employees
Low maintenance, effective load balancing, and scalable
Pros and Cons
- "Some of the key features of this solution are the low-level maintenance required, floating proxy service, and load balancing."
- "One of the challenges we faced was the solution does not support any other PCP protocols apart from HTTP and HTTPS."
What is our primary use case?
We use the solution for Internet traffic load balancing and internet traffic routing via proxies to our internal applications. It is not for user connectivity but more for the system to system integration as an application gateway.
What is most valuable?
Some of the key features of this solution are the low-level maintenance required, floating proxy service, and load balancing.
What needs improvement?
One of the challenges we faced was the solution does not support any other PCP protocols apart from HTTP and HTTPS. We had some requirement for load balancing that it did not support SAP, they should provide support for more protocols.
For how long have I used the solution?
I have been using the solution for approximately one year.
What do I think about the stability of the solution?
The solution is very stable for us at the moment but I think we need more experience in the future to come to a more exact determination on the stability.
What do I think about the scalability of the solution?
We have no problem with the scalability of the solution.
How was the initial setup?
The installation is quite simple.
What about the implementation team?
We have a cloud technical team that does the deployment and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
Every solution comes with a license and cost. Microsoft provides the license and the total cost is for the maintenance every year.
What other advice do I have?
We plan to keep using the solution in the future and I would recommend it to others.
I rate Microsoft Azure Application Gateway an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Specialist at a comms service provider with 10,001+ employees
Great customization, provides alerts to our team who can take action
Pros and Cons
- "Good customization; able to report and take action on alerts."
- "Needs easier integration with the existing SIAM."
What is our primary use case?
The company uses this solution and I work along with security architects providing that as part of our recommendations for Azure projects. I'm a security specialist and the company has a maintenance enterprise agreement with Azure.
What is most valuable?
The customization is probably the best feature in my opinion. I haven't yet delved deeper into the product or actually given recommendations, but what I hear from our customers is it's doing the job and our Security Operations Center is able to report and take action on any alerts.
What needs improvement?
The main drawback of the solution is that it's only for Azure. I'd like to see easier integration with the existing SIAM. Even when they do introduce new features, it's in preview for a long time, like the current geo filter option which is in review but it's been there for a long time. Microsoft could introduce preview options more quickly.
For how long have I used the solution?
I've been using this solution for four months.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
It's a scalable solution.
How was the initial setup?
The initial setup was straightforward. I think from accepting the proposal, the entire implementation took us about three weeks. We're using it for around 12 projects within the company. We don't require extra resources for maintenance, if needed we use the existing cloud info team.
What's my experience with pricing, setup cost, and licensing?
The price is competitive and there are no annual licensing fees which helps.
What other advice do I have?
It's a good product and easy to deploy, I would just suggest using the application waiver.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director & CEO at a tech services company with 1-10 employees
A scalable and affordable security product that is easy to maintain
Pros and Cons
- "It is a scalable solution...The installation phase of Microsoft Azure Application Gateway is very easy."
- "The support provided for the solution has certain shortcomings that need improvement, especially when it comes to the response time from the support team."
What is our primary use case?
I use Microsoft Azure Application Gateway from a security perspective.
What is most valuable?
The most valuable feature of the solution stems from the fact that it is a comprehensive product, but it doesn't have too many API integrations.
What needs improvement?
The support provided for the solution has certain shortcomings that need improvement, especially when it comes to the response time from the support team.
For how long have I used the solution?
I have been using Microsoft Azure Application Gateway for around three years. My company has a partnership with Microsoft.
What do I think about the stability of the solution?
My company's clients who use the solution have never reported any stability issues.
What do I think about the scalability of the solution?
It is a scalable solution.
There are around 50 users of the solution in my company. The actual number of users of the solution may vary because we have a lot of our company's customers who use it.
My company deals with medium and enterprise-sized businesses that use Microsoft Azure Application Gateway.
How are customer service and support?
The solution's technical support is good. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation phase of Microsoft Azure Application Gateway is very easy.
The solution can be deployed in a couple of hours.
About five people from my company are needed to install and configure the solution.
The solution is deployed on a hybrid cloud.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure Application Gateway is a pretty affordable product. My company needs to make yearly payments towards the licensing costs of the solution. The additional costs apart from the licensing costs of the solution vary.
What other advice do I have?
Microsoft Azure Application Gateway is easy to maintain.
I recommend the solution to those who plan to use it since it is an extremely good platform.
I rate the overall product a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Administrator at a comms service provider
A web traffic load balancer with a useful WAF feature, but it could be more stable
Pros and Cons
- "The most valuable feature is WAF."
- "It could be more stable, and support could be better. It would also be better if they offered more features. For example, it lacks security features. Before we used another English solution, and we realized that some of the rules were not set up correctly and passed through the Application Gateway's English controllers. But the problem, in this case, is if you send ten rules, for example, six rules hit some issues. IP address blocking could be better. The rules, for example, don't work properly. If you have one issue, one rule or another rule will not work. This sounds like total madness to me."
What is our primary use case?
We tried to integrate Microsoft Azure Application Gateway into our technology stack, but we realized that our service solution didn't see it at all during the integration. But I was played around with it for about two weeks to one month.
We were searching for a WAF solution which we could integrate into our stack and were using the management provided by the agent. We tried to integrate a vacation gateway controller, but we realized that the integration wasn't very good.
What is most valuable?
The most valuable feature is WAF.
What needs improvement?
It could be more stable, and support could be better. It would also be better if they offered more features. For example, it lacks security features. Before we used another English solution, and we realized that some of the rules were not set up correctly and passed through the Application Gateway's English controllers. But the problem, in this case, is if you send ten rules, for example, six rules hit some issues.
IP address blocking could be better. The rules, for example, don't work properly. If you have one issue, one rule or another rule will not work. This sounds like total madness to me.
For how long have I used the solution?
I used Microsoft Azure Application Gateway for about two weeks to a month.
What do I think about the stability of the solution?
We got the feeling that this product wasn't stable or good enough for us.
How are customer service and technical support?
Microsoft technical support could be better. For example, when some rules were disabled and other rules couldn't be disabled, I contacted Microsoft Support. But I didn't get an answer until the next day.
How was the initial setup?
The initial setup was very complex. I spent a lot of time just troubleshooting the backend and figuring out how to connect it correctly. It can take just minutes or hours to sort it by hand using the agent portal. But it took me several days to realize how to set up it using Terraform.
What about the implementation team?
I installed and deployed this solution by myself.
What other advice do I have?
On a scale from one to ten, I would give Microsoft Azure Application Gateway a five.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales Engineer at a tech services company with 1,001-5,000 employees
Easy to set up, stable, and scalable
Pros and Cons
- "The solution is easy to set up."
- "The configuration is very specific right now and needs to be much more flexible."
What is our primary use case?
I primarily use the solution during application deployments. I use it to protect the applications.
What is most valuable?
The solution offers good protection of applications during deployment. It makes the deployment of applications that are on Azure fairly straightforward.
The solution is easy to set up.
What needs improvement?
The configuration is very specific right now and needs to be much more flexible. They need to work on it so that it's much easier to configure the solution so that it works how we need it to. It needs to be customizable.
The firewall portion of the gateway is very basic. It needs to be improved upon. It needs to be more robust.
For how long have I used the solution?
I've been using the solution for a while now.
What do I think about the stability of the solution?
The solution is quite stable. We haven't had issues with bugs or glitches. It's reliable. It doesn't crash or freeze. We've enjoyed the level of stability provided by the product.
What do I think about the scalability of the solution?
The solution is quite scalable. If a company needs to expand it out a bit, it should be able to do so easily. It's not hard to do so if you need to.
We have about 40 people who are currently using the solution within our organization.
How are customer service and technical support?
We've dealt with technical support in the past moreso in relation to the cloud solution. They helped us with some technical aspects and we found them to be quite helpful. We're satisfied with the level of support that we've been given so far.
Which solution did I use previously and why did I switch?
I also have experience with Radware, Fortinet, and Check Point, among other solutions. We use a variety of different solutions within our organization.
How was the initial setup?
The initial setup is not overly complex, to be honest. For our organization, it was quite an easy setup. It was straightforward. A company shouldn't struggle with getting it up and running.
Depending on the configuration, I can handle a deployment over the course of one day or so.
What about the implementation team?
I was able to handle the implementation myself. I did not need the assistance of a consultant or integrator.
What other advice do I have?
We're partners with Microsoft.
While, at this moment, Azure is only on the public cloud at this moment, the applications are all deployed on-premises.
I'd recommend the solution to other organizations. Overall, we've had a good experience.
I would rate this product at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Architect at a computer software company with 1,001-5,000 employees
The solution comes with a strong WAF module but needs more features added to it
Pros and Cons
- "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
- "I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
- "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
- "Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
What is our primary use case?
Our client is using three to four applications. One use case is with the integration layer, which has the website running on the web app. It interacts with different applications and with their on-premise SAP solution as well. This app service works as an integration layer between the SAP solution and other different applications. The solution also has its patient application running, which is the patient appointment system, since our client is a healthcare organization. That separate application also runs on App Service and is deployed on Application Gateway.
What is most valuable?
I find its Application Gateway's WAF module valuable because it helps prevent layer 7 attacks.
What needs improvement?
Application Gateway’s limitation is that the private and the public endpoint cannot use the same port. But I believe they are working on it.
Another shortcoming is that the maximum permissive size for the request body size is two MB, and it needs to be increased up to five MB or more. Some other third-party solutions or even AWS provides better request body size in this regard.
I would like to see some more features in WAF with the next release to make it more competitive with leading web solution providers. When we compare the WAF with other solutions like F5’s WAF, Application Gateway’s WAF has fewer features.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten. It took us four or five months to optimize the solution.
What do I think about the scalability of the solution?
I rate Application Gateway's scalability a ten out of ten because it is very good. It has an autoscale feature. The solution is being used on close to 200 endpoints. My client is a medium-sized healthcare business.
How are customer service and support?
Sometimes customer support puts issues in loops, where they take us through L1 and L2, and it takes some time to get to the right person who can address the issue.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the initial setup an eight-point-five out of ten because it is easy. Deploying the solution takes a day or so, but all the configurations, working with the application team, and optimizations take time. Usually, it takes three to four days.
While deploying the solution, we gathered application data first, such as the URLs which we needed to run the app services, health probe ports, the certificates from the customer, and any custom flash rules which may need to be created. We gathered all the information from the customer and the customer's development teams.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing seven out of ten because some third-party solutions are even costlier than this. The product's price is good considering the set of features it provides. There is no cost in licensing, but they charge us based on the size of the application gateway, the data being transferred, and the gateway's scalability.
What other advice do I have?
The solution's app service and application gateway took us eight months to implement. It's a huge infrastructure.
If you are considering using Application Gateway, you have to understand the application flow thoroughly. If it will be an integration layer where you might face a lot of issues, counseling with the developers and the customer's teams is very important. The solution requires optimization from the WAF perspective as well as timeouts and other settings. It may take some time to stabilize. The product is stable, but I rate it a seven out of ten based on the features I've seen in competitors, like third-party dedicated WAF solutions, which provide a lot more flexibility and features to their customers. However, they are more costly. And when you have to design scalable solutions, they cost a lot more.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
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Updated: November 2024
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