We use Azure DevOps as a way to organize our development. As a means of facilitating application deployment from pre-production to production. We use it to organize our environment and identification systems. If you don't have the power or permission to do something, you can't do it. With Azure DevOps, we can create profiles that developers can use right away to go from pre-production to production.
Senior Support Analyst at ONS
An end-to-end DevOps toolchain for developing and deploying software
Pros and Cons
- "Before using this solution, we had to deploy our applications, from pre-production to production, manually."
What is our primary use case?
What is most valuable?
Microsoft Azure DevOps is a very useful system. Before using this solution, we had to deploy our applications, from pre-production to production, manually.
What needs improvement?
We are entry-level users when it comes to Azure DevOps. We haven't had to set up anything complex as of yet. So far, we are very satisfied with this service.
What do I think about the stability of the solution?
This solution is very stable. On a scale from one to ten, stability-wise, I would give it a rating of nine.
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Microsoft Azure DevOps
January 2025
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What do I think about the scalability of the solution?
I've never had to scale it up or down, so I can't comment on that.
How are customer service and support?
If we experience any issues, I am not the one who contacts support. Other team members handle that.
How was the initial setup?
What about the implementation team?
We had some hands-on help from Microsoft engineers with deployment, so for us, it was straightforward.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of nine. If Microsoft Azure DevOps were more accessible in south Brazil, I would give it a rating of ten. Although, the reason for this may be due to the price.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Technical Consultant (Information Technology) at a construction company with 1,001-5,000 employees
A stable, all-in-one solution that is easy to deploy, but some areas need to be improved
Pros and Cons
- "I like the entire tool because it is a one-stop-solution for DevOps."
- "There are certain areas in Azure DevOps that are better in other products."
What is our primary use case?
We are a manufacturing company and I am a technical consultant who is responsible for managing the software applications that are outsourced for development. In this role, I have gained experience using Microsoft Azure DevOps.
I have also used it as a software developer in companies that I previously worked for.
What is most valuable?
I like the entire tool because it is a one-stop-solution for DevOps.
The Scrum functionality in project management is helpful, as are the code repositories. It has support for pipelines.
What needs improvement?
There are certain areas in Azure DevOps that are better in other products. These are things that I need to more fully explore.
For how long have I used the solution?
I have been working with Azure DevOps for approximately four years.
What do I think about the stability of the solution?
The stability is good and I haven't had any issues with it.
What do I think about the scalability of the solution?
At this time, the majority of our software application development is outsourced so there is not much in terms of DevOps. However, in the future, I am planning to implement DevOps here. Once that happens, I expect that our usage of this solution will increase.
How are customer service and technical support?
I have not needed to contact Microsoft's technical support.
How was the initial setup?
The initial setup is straightforward and easy. It takes very little time to deploy.
What about the implementation team?
I deployed this solution without any help.
What other advice do I have?
Personally, I like this product and it is one that I recommend. That said, based on my experience, I cannot say that it is perfect.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Azure DevOps
January 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Lead DevOps and Release Engineer-L2 at ITWORX
It's a matter of integration to have only one platform for all your software development life cycle
What is our primary use case?
- Source code management
- Git repository management including a visualizing for the pull requests process
- Build automation
- Continuous integration
- Project management
- Test management
- Release automation
- Deployments automation
- Artifacts management
- Package management
- Agile planning
- Dashboards and reports
- Requirement management
- Work estimation
- Capacity management
- Backlogs and Kanban boards for different teams
- Load test
- Integration test automation and unit test projects with status reports on the test results.
How has it helped my organization?
Azure DevOps helps us to implement all our DevOps practices with a complete end-to-end cycle starting from code commit till the production deployment including continuous feedback.
This enables us to release the silos between the teams and enhance collaboration. Also, it gives us more control on the project delivery lifecycle and to fix the issues more earlier than before as we are aligned and working on one integrated system which can give us reports about any piece of info.
What is most valuable?
- Linking the project teamwork (bugs, tasks, user stories, test cases ) with the code, build, release, delivery
- It's a matter of integration to have only one platform for all your software development life cycle.
What needs improvement?
- Enable more control on Application Insights integration to open different types of work items as this is area still need more enhancements.
- Test management extension is too high to be paid on a monthly basis.
- Test and feedback chrome extension still need more development as they are not very stable.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vice President at a tech services company with 51-200 employees
It's simple to implement the SAFe Framework, but it's not easy to customize like some solutions
Pros and Cons
- "Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements."
- "The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension."
What is our primary use case?
We adopted the SAFe Framework, and more than 10 teams are using the process or workflow template from Azure DevOps for SAFe. Also, we're currently using DevOps for future planning and backlog management following the scrum approach on the team and coordination level. The company plans to extend this with Lean Portfolio Management.
How has it helped my organization?
Time to Market: Teams deliver more in less time.
What is most valuable?
Azure Pipeline is the most valuable feature.
What needs improvement?
The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension.
For how long have I used the solution?
I've been using DevOps for about three years.
What do I think about the stability of the solution?
DevOps is very stable.
What do I think about the scalability of the solution?
DevOps is scalable. We have about 65 users working with it, including the product manager, product owner, scrum master developer, tester, line managers, and architects.
How are customer service and support?
We haven't experienced any significant issues so far, but any issues we've had were fixed fast, so I would say I'm very satisfied with the support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Jira, but we switched to DevOps. It was a strategic decision to reduce the complexity of the toolchains. We wanted a Microsoft solution, so we chose Azure DevOps.
How was the initial setup?
Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements. We did it ourselves in three days. Since we used the default templates, we didn't have to change the standard Azure DevOps services. Two people are responsible for deployment and maintenance: DevOps engineer and Release Train Engineer
What other advice do I have?
I rate Azure DevOps seven out of 10. DevOps isn't so easy. In general, the solution is straightforward and suits our purposes, but it's a little bit tricky to customize the workflow. It's simple to implement the SAFe Framework, but it's not easy to customize compared to Digital.ai Agility. There's a huge gap.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at Xylem
Stable, straightforward to set up and easy to use
Pros and Cons
- "The installation is very straightforward."
- "The price could be lowered. It would be nice if it was cheaper."
What is our primary use case?
Currently, we are using it for the continuous integration and continuous deployment of the CI/CD pipeline available for our projects.
What is most valuable?
The solution is very useful.
It's very easy to use and easy to navigate. It's a simple product to navigate.
The product is very stable; it's being used by quite a few organizations. We find it quite reliable.
The scalability, for now, is good for what we need.
The installation is very straightforward.
What needs improvement?
We haven't had too much time to really play with the solution and therefore it's difficult to really know if there's anything missing in terms of features. We need more time with it.
The price could be lowered. It would be nice if it was cheaper.
For how long have I used the solution?
I started using the solution a few months ago. It's been about a year or so. We have not used the product for that long just yet.
What do I think about the stability of the solution?
The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable in terms of performance.
What do I think about the scalability of the solution?
The solution is scalable, at least for our purposes. We haven't run into any issues.
We have about 1,000 users on the solution currently.
How are customer service and technical support?
The forums that are available to users are quite helpful and have a lot of information. It helps us troubleshoot very well. We don't usually call anyone directly.
Which solution did I use previously and why did I switch?
We did not use a different solution before using this product.
How was the initial setup?
The product is very straightforward to set up.
The deployment is fast as well. It only took us about 10 to 15 minutes to have everything up and running.
What about the implementation team?
I handled the installation myself. I did not need the assistance of a consultant or integrator. It was handled in-house.
What's my experience with pricing, setup cost, and licensing?
It would be nice if the licensing was a bit cheaper.
Our IT team looks after that aspect. I don't deal with tasks such as licensing and payments directly.
Which other solutions did I evaluate?
We did not evaluate other solutions before deciding on this product.
What other advice do I have?
I'd rate the solution at an eight out of ten. So far, we've been very pleased with its capabilities.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Content Writer at a computer software company with 51-200 employees
High performance, easy to use, and reliable
Pros and Cons
- "The most valuable feature is the ease of use and performance."
- "There could more integration with other platforms."
What is our primary use case?
The solution can be used for immutable infrastructure or for microservices.
What is most valuable?
The most valuable feature is the ease of use and performance.
What needs improvement?
There could more integration with other platforms.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
I have found the stability good.
What do I think about the scalability of the solution?
We have approximately 20 people using the solution in my organization.
How are customer service and technical support?
The technical support from Microsoft is really good.
What's my experience with pricing, setup cost, and licensing?
We purchase the solution on an annual basis.
Which other solutions did I evaluate?
I have evaluated AWS.
What other advice do I have?
I would recommend this solution.
I rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of R&D and Testing at a recreational facilities/services company with 1,001-5,000 employees
Good monitoring, good support, and good stability
Pros and Cons
- "Monitoring is most valuable."
- "Its interface could be more user-friendly. It could be simplified for users with no prior knowledge. There should also be better tutorials."
What is our primary use case?
We are using it for managing the teams and planning the screens and scope of work. We are also using it for building pipelines for automation of builds.
What is most valuable?
Monitoring is most valuable.
What needs improvement?
Its interface could be more user-friendly. It could be simplified for users with no prior knowledge. There should also be better tutorials.
What do I think about the stability of the solution?
It is stable.
How are customer service and technical support?
Their technical support is pretty good.
What about the implementation team?
Our IT department installs this solution.
What other advice do I have?
Before using this solution, I would advise getting somebody who really knows how to use this solution and learning about how to do customizations based on your organization's needs.
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System engineering project Manager at a healthcare company with 51-200 employees
Good testing, helpful tracking dashboard activity, and test execution
Pros and Cons
- "I really like the Microsoft DevOps survey."
- "I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix."
What is our primary use case?
I am familiar with the VSTS environment, grading tests, plan, and tracking dashboard activity.
In my previous company, we used this solution to create test cases, test reports, test execution, task boards, and we use the dashboard for the product activity.
What is most valuable?
I really like the Microsoft DevOps survey.
What needs improvement?
I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix.
I have never seen a table or a Matrix in DevOps for traceability for either software or hardware upgrades. I am not aware of whether the website has these capabilities.
I had planned to recommend this product to my current company but the traceability is missing and could not consider it.
For how long have I used the solution?
I have been using this solution for three or four years.
What do I think about the stability of the solution?
It has some bugs that we reported and they have been fixed, which is good.
What other advice do I have?
I would rate Microsoft Azure DevOps a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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I'd add that the reliability needs improving, there have been a few outages lately, had numerous issues where marketplace modules install but cannot be used and the live updates on running pipelines stop working. As it matures I can see it being a strong competitor