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reviewer1322847 - PeerSpot reviewer
Manager Systems Engineering at a manufacturing company with 10,001+ employees
Real User
Nov 29, 2020
Helps to improve productivity but specific disciplines need to be addressed
Pros and Cons
  • "We can eliminate some of the middleman processes."
  • "We can eliminate some of the middleman processes."
  • "It should be able to handle the different types. There is ecosystems engineering, and there is software applications engineering. There is a need to bring these teams together, but the disciplines don't integrate very well, and so it won't work."
  • "Microsoft Azure DevOps is not perfected yet, as it needs to be more user friendly."

What is our primary use case?

We use Azure DevOps to place our corporate servers into the cloud. We perform evaluations in the cloud for clients. Occasionally, we provide a hybrid solution in a specific cloud. For corporate work, we usually use a different cloud. With Microsoft Azure DevOps, as with any DevOps, it is not always possible to identify specific use cases. How do you identify a specific feature from a hundred requirements into a specific use case? It is very easy to lose detail. Traditional teams and ways of working methodically for safety-critical systems are not always prepared to handle that. It is important to be able to handle hundreds of detail-oriented requirements.

How has it helped my organization?

Azure DevOps is now used for safety-critical systems, whereas in the past the traditional approaches were used in requirements management. This is more like the traditional waterfall model. Improvement is always unique to productivity. That's why we switched to Microsoft Azure DevOps. The software teams prefer it to IBM.

What is most valuable?

We can eliminate some of the middleman processes. In the process, we are merging DevOps with development and operations. So developers act like our operation team as well. That concept is a great exchange. It brings a high level of visibility. It helps the team and department cohesion, which helps to improve productivity. 

It also includes a high level of traceability and elimination of some of the unwanted silos in productivity. Testing and transparency need to be defined within the boundaries. If a backlog occurs, you should be able to group them as a whole. This means there is a backlogging to the team, as opposed to individual areas. Each area needs to be visible to other areas, at all times.

What needs improvement?

Microsoft needs to consider ruggedization and addressing specific disciplines. Fundamentally what I mean by that is you cannot merge everything. It should be able to handle the different types. There is ecosystems engineering, and there is software applications engineering. There is a need to bring these teams together, but the disciplines don't integrate very well, and so it won't work. For example, there is expertise in an area, and they tend to view the project from their own perspective. 

For example, the software UI/ UX team needs to view it from the UX perspective. Application engineers need to view it from the application viewpoint and the engineering perspective is different again. Although we need to be cohesive in our approach, we need to keep some boundaries as well. The idea of containers arises, such as those provided by the open source software product Kubernetes. We need to containerize different disciplines and then merge them. As a manager, I should be able to ask the formative team to focus on their creative section, and that their task is completed. In the Application layer, you also focus on their requirements and you establish traceability. Other teams may also be involved in linking to the overall requirements.

Buyer's Guide
Microsoft Azure DevOps
March 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Azure DevOps for one year. It has been used in the company for about two years. It is used in the cloud and on-premises, as a hybrid cloud solution.

What about the implementation team?

We implemented on-premise as a hybrid solution, and on the cloud.

What other advice do I have?

I would give Microsoft Azure DevOps a six out of 10. Microsoft Azure DevOps is not perfected yet, as it needs to be more user friendly. If it can achieve that it will eventually reach a 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at Shell Exploration & Production Co.
Real User
Sep 15, 2020
Good organization and structure, and the scheduling works well
Pros and Cons
  • "What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks."
  • "What I like the most is the DevOps Boards; it's easy to create a hierarchical project structure, assign tasks to people, and then track their tasks."
  • "I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified."
  • "I would like to automate notifications on sprint planning."

What is most valuable?

What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and then track their tasks.

I also like the scheduling functionality.

What needs improvement?

I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified. 

Also, it would be nice to have a percentage complete. For example, if a task is in progress, how much of it is complete, how much is left outstanding. I'd like that to be something that the assignee fills in and that automatically reports back to me.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for six months.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure DevOps is scalable.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously, I used Microsoft Project. We chose to use Microsoft Azure DevOps because I needed something that my stakeholders could access.

How was the initial setup?

The initial setup was very straightforward.

The time it takes to deploy is dependent on the type of deployment. Deployment of software, or deployment of the project into the software? 

It took me a week to deploy the project into the software. It's approximately 800 PBIs.

What other advice do I have?

Before implementing Microsoft Azure DevOps, I would suggest doing your research on how to configure it. It is a product that I recommend

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
March 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.
Software Architect at EML
Real User
Aug 16, 2020
Easy to implement, good CD pipeline, and very stable
Pros and Cons
  • "The initial setup is quick and easy."
  • "I like the CD pipeline; it's the most valuable feature for us, as it's so easy to integrate into the CD/CI environment and the initial setup is quick and easy."
  • "The functions have too much dependency right now, so it makes it really, really hard to upgrade and make a change in the code."
  • "The functions have too much dependency right now, so it makes it really, really hard to upgrade and make a change in the code."

What is our primary use case?

We normally use DevOps. On the application, everything has gone DevOps, however, we don't use the functions. All applications developed there have gone under Azure or AWS. We normally develop them to be able to not be dependent on anything, so if we want to deploy them in another environment, we can deploy them easily. If we want to use it in Azure, we use it in Azure. If we want AWS, we use it in AWS.

What is most valuable?

I like the CD pipeline. It's the most valuable feature for us. It's so easy to integrate into the CD/CI environment. I mostly love that one.

The initial setup is quick and easy.

What needs improvement?

The functions have too much dependency right now, so it makes it really, really hard to upgrade and make a change in the code. 

If you want to use the DPR it's a bit harder due to the fact that it's only 30 days.

For how long have I used the solution?

We've been using the solution for a year and a half at this point.

What do I think about the stability of the solution?

The stability of the product has been good so far. I can't say that I've witnessed glitches. There aren't bugs. It doesn't crash or freeze. It's reliable, as far as I can tell.

What do I think about the scalability of the solution?

We don't have any issues with the scalability of the solution. If we need to, we're able to scale.

How are customer service and technical support?

We've never contacted Microsoft for technical assistance. 

We are Microsoft partners. We have several Azure experts on our development team, and we have a tech that came from the US and did the training for us. We have a very strong understanding of the product and therefore we don't need help with troubleshooting or anything of that nature.

Which solution did I use previously and why did I switch?

We also currently use AWS, however, I prefer Microsoft's solution as it's a bit easier to use overall.

How was the initial setup?

We did not find the initial setup to be complex. The implementation is straight forward. 

Deployment is quick and typically only takes a few days or so.

We have ten people that handle maintenance. They are in different parts of the world. We have two in Australia, for example, and two in the USA.

What's my experience with pricing, setup cost, and licensing?

The cost can get pretty high if you aren't paying attention to what you are doing.

What other advice do I have?

We're partners with Microsoft.

I'd highly recommend Microsoft, and I recommend it more than any other solution. Everything is very simple and straightforward. The only worry for some organizations may be the cost. You need to be really, really careful.

I'd rate the solution overall nine out of ten. I think it's really, really great. If the functions were a bit better, I'd give it a full ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
DevOps Engineer at Simprints
Real User
Aug 16, 2020
The least expensive of the competitors in this class continues to develop and benefits Microsoft users
Pros and Cons
  • "Azure is an advantage when working with other Microsoft solutions."
  • "If you are working with Microsoft products like Office 365 the best cloud solution would be on Azure services."
  • "Azure has not yet advanced to the performance level of the other major competitors and is missing integration with important technologies."
  • "Compared to the availability of the other two major cloud solutions, Microsoft Azure needs to make an improvement in their availability."

What is our primary use case?

I took a part-time job doing a mentorship to guide the students on how to use cloud computing on the AW and Azure cloud resources. For that project, we go through each and every service on cloud computing that is part of the service platform. The new technology is called server-less technology. The goal of the mentorships is showing students how to fundamentally use these resources and explain the advantages and disadvantages of cloud computing over on-premises solutions.  

What is most valuable?

Currently, I do not know if there is really a single feature that stands out as the most valuable. If you consider our use case and that we were using Azure essentially as a teaching tool, it was the tool itself that was valuable.  

I do not have in-depth experience with Microsoft Azure, but it is like other services such as AWS. Currently, the number of services are increasing on Azure actually at a faster rate than with Google Cloud. If you are working with Microsoft products like Office 365 the best cloud solution would be on Azure services. The cost is also better than AWS.  

Microsoft has also built an association with other cloud products for helping to migrate your licenses to the cloud. This works out well if you have a substantial investment in licensing for Microsoft products on-premises. Being able to bring that license to the cloud is a good transitionary solution.  

What needs improvement?

I have been running reports on the availability of the major competitors in the cloud services to use as a demonstration in webinars and comparison of services. The most available solution on the cloud in user availability by minutes is Google Cloud. Google is the number one solution and the second one is AWS. The third one is Microsoft Azure.  

Compared to the availability of the other two major cloud solutions, Microsoft Azure needs to make an improvement in their availability. This report suggests that the Azure team needs to do some major changes to match the availability of the other services and make the product more competitive.  

In DevOps (software development and IT operations), server-less architecture and QNX platform integrations are things that need to be added to Azure. Currently, I am not sure that this is the case. But previously, I have had experience trying to use Azure with service and integration with the QNX platform and it is not as good as Google Cloud. Azure has improved its current set of data services on the cloud. But Google Cloud is doing more right now to bring those technologies and make them available to developers or enterprise solutions. So, QNX integration needs polishing.  

For how long have I used the solution?

We have been using the product for only the last two months.

What do I think about the stability of the solution?

I have not experienced any issues with stability.  

What do I think about the scalability of the solution?

In general, I have seen no real issues with scalability. It is a cloud platform and scalability should usually be available on demand.  

Which solution did I use previously and why did I switch?

I used Google Cloud on one of my previous projects but currently, we are using the on-premise solution. So we are hosting everything locally on-premises. We do not have any current cloud provider for the business as a whole. We are using AWS for security and backup for the production environment but mostly we rely on the on-premise solutions at the moment.  

We use the S3 compute instance of AWS only. We do not use any other AWS services. We just use VM's that we create on the S3 instance.  

How was the initial setup?

Setup is not so much of an issue as the product is on the cloud. The services are essentially on demand for the product. What you do with the services is what may take more time and consideration.  

What's my experience with pricing, setup cost, and licensing?

I am not comfortable sharing the details of cost because there may be different pricing schemes, but compared to AWS, Azure is less expensive. So in the pricing in this class of services, Azure is good. It can work well for small to medium enterprises. But this solution is may not be good for those who are not enterprise-level users. Small cloud computing providers have better pricing than the bigger cloud computing providers like AWS and Microsoft Azure and may be a better choice for non-enterprise use.  

Still, Azure is priced better than AWS. Price may not be the only thing to consider.  

Which other solutions did I evaluate?

I have had the opportunity to use a variety of different solutions and it has not really come down to a situation where one is replaced with another. There is an ongoing evaluation of the products as newer technology including the most well known, like AW, Google, and Azure. AWS is the most expensive cloud hosting. In my estimation, that is the best product right now, but things are changing quickly.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Microsoft Azure DevOps as an eight-out-of-ten. It is not quite up to the level of other offerings in some ways but it is improving all the time.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1390839 - PeerSpot reviewer
Senior Project Manager at a marketing services firm with 10,001+ employees
Real User
Jul 29, 2020
Good traceability and dependency-tracking features
Pros and Cons
  • "There are a lot of helpful features available for tracking dependencies."
  • "Overall, this is a good product and one that I recommend."
  • "Improving the metrics that are readily available on the dashboard would be very helpful."
  • "The dashboard could be improved. Although there is flexibility in configuring it, there are some metrics that we have to configure ourselves."

What is most valuable?

The key thing I find benefits me is the ability to track right from the feature and determine what has happened. I have a direct link to the test and the metrics that are available.

There are a lot of helpful features available for tracking dependencies.

What needs improvement?

The dashboard could be improved. Although there is flexibility in configuring it, there are some metrics that we have to configure ourselves. Improving the metrics that are readily available on the dashboard would be very helpful.

I would like to see better integration with third-party solutions, where if they are part of the DevOps pipeline then the reporting could be made available on the dashboard.

Having some form of check modeling integrated into Azure would be useful.

For how long have I used the solution?

I have been using Azure DevOps for the past four years.

What do I think about the stability of the solution?

We have had no issues in terms of stability.

What do I think about the scalability of the solution?

The offerings in terms of scalability are good.

How are customer service and technical support?

We have not had to depend much on Microsoft support for DevOps and project management. However, I can say that the general support that we get for Azure is good.

Which solution did I use previously and why did I switch?

I have some experience with Jira from Atlassian, although I have worked with Microsoft Team Foundation Server from the beginning.

How was the initial setup?

The initial setup was straightforward. While we were migrating, we had training from Microsoft, which was helpful.

Which other solutions did I evaluate?

I haven't really looked into other options.

What other advice do I have?

Overall, this is a good product and one that I recommend. The features it has have helped us, especially with tracking dependencies.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1357245 - PeerSpot reviewer
Director | Information Technology / Quality Engineering at a performing arts with 1,001-5,000 employees
Real User
Jun 24, 2020
Good user interface, easy to implement, and offers good reporting
Pros and Cons
  • "The solution is easy to implement and easy to use."
  • "The most valuable aspect of the solution is the complete tool orchestration within the DevOps; it's great for operations, monitoring, and building tests for deployment."
  • "One thing I would note is that it's hard to know what is included or not in the product. Especially when you begin to try and compare it to other solutions. When you go to a site like VersionOne, they tell you Azure DevOps doesn't have this or that, and when you go to Microsoft, it says VersionOne doesn't have this or that. They could do a better job of laying out exactly what is on offer so customers know going in exactly what they'll get."
  • "One thing I would note is that it's hard to know what is included or not in the product."

What is most valuable?

The most valuable aspect of the solution is the complete tool orchestration within the DevOps. It's great for operations, monitoring, and building tests for deployment.

I like the user interface. It's excellent.

The solution is easy to implement and easy to use.

We've been using their documentation seamlessly. It's been great.

I love it because we have Microsoft Exchange Office 365 and we have all those reports already in place (especially if you're using quality reporting). We get that as an add-on. It comes within the package, so everything is very compatible. The analytics on offer are also very good.

The solution offers great plugins and has great integration capabilities. It runs on configuration management tools like Ansible and Puppet. The monitoring they have for plugins is also excellent. 

Whatever you might need, they seem to have it.

What needs improvement?

We're quite happy with the tool right now. We're not really using it too much. We are also just starting on it, to be honest, so what we've needed so far we've found that it offers. There isn't anything missing that I can see. 

One thing I would note is that it's hard to know what is included or not in the product. Especially when you begin to try and compare it to other solutions. When you go to a site like VersionOne, they tell you Azure DevOps doesn't have this or that, and when you go to Microsoft, it says VersionOne doesn't have this or that. They could do a better job of laying out exactly what is on offer so customers know going in exactly what they'll get.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

In terms of stability, I would say we have no problem with the solution. We have been using the tool for all of our projects and we have no problems with that aspect. If users use virtual missions when they run the testing, everything is even easier.

What do I think about the scalability of the solution?

Scalability, at least for the time that we have been using the solution, hasn't been a problem. We are able to adjust and expand any time of VMs. Any organization that needs to grow its usage should be able to do so easily.

Currently, 40 people are using the solution for one of the projects we're running. We have whoever you could think of in an agile team on it. Everybody from the business analyst to the product managers, to the testers, to the developers, and even to business end-users are on it.

I'm not sure if our organization plans on expanding its usage in the future.

How are customer service and technical support?

I've never personally had to contact technical support, and I haven't heard from anyone in my team about any negative results. I'm not sure if I'd be able to evaluate their services at this time.

Which solution did I use previously and why did I switch?

We previously used Jira, however, we have not switched over completely to Azure DevOps. We now use both.

How was the initial setup?

With manuals, the implementation is much easier. It is quite straightforward.

We are not doing any kind of maintenance on the solution. We don't need to because it's so fast. We are not paying for everything in terms of infrastructure development. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the pricing. It's not an aspect of the solution I currently deal with.

Which other solutions did I evaluate?

We're currently looking at VersionOne and CollabNet just to see how they compare to what we currently use, which includes Microsoft Azure DevOps.

I'm new to this company. I've been here only for a year. The previous company, I was using Agile Central, which I really liked because of the user interface. Central was previously called Rally. However, after coming to this company, as they have Jira, I've been using Jira and also, for this one project, Microsoft Azure DevOps. I need to begin considering what I should do at an enterprise level. I'm looking at a variety of options including Microsoft DevOps, VersionOne, CollabNet, and a few more. 

Since we have Microsoft Azure DevOps already in place, I would like something that's similar and competitive. 

What other advice do I have?

I'm not sure which version of the solution we're using at this time.

I personally just love using Microsoft DevOps. I would recommend the solution to anyone. Organizations considering the solution should just go for it and they should get the complete orchestration.

I'd rate the solution eight out of ten. I don't think that I have explored everything extensively yet. Any product definitely will have its own gaps, and since I'm not in a position to understand it 100%, I want to play it safe on ranking it at eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abhay Rawat - PeerSpot reviewer
Cloud Engineer at Hanu Software
MSP
Mar 18, 2024
Helps improve the productivity and efficiency of development teams
Pros and Cons
  • "The product is easy to use...It is a stable solution."
  • "The tutorials for building pipelines are an area that is a bit technical for a beginner."

What is our primary use case?

I use the solution in my company to mostly build CI/CD pipelines.

How has it helped my organization?

The benefits from the use of the product in our company stem from the ease that the tool provides when working with different teams. The product is also helpful in assigning tasks to team members easily. Following step-by-step processes, including testing and integration of the testing phase, all the other areas are easy with the use of the tool.

What is most valuable?

The product is easy to use. There are many options to choose from in the solution. Working with different teams in my company becomes easy when everything is integrated into Microsoft Azure DevOps.

What needs improvement?

The tutorials for building pipelines are an area that is a bit technical for a beginner. I would want the product to have some comments on the pipeline side to help beginners understand more about the solution.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for around 6 months.

What do I think about the stability of the solution?

It is a stable solution. I did not face any issues with the tool.

What do I think about the scalability of the solution?

The product is scalable. That would already work with third-party platforms. In the future, I believe that the solution will be integrated with other platforms.

Around five to six people in my company use the product.

The product is deployed only at a single place in our company.

How was the initial setup?

The product's initial setup phase was not complex, especially since the work items are mostly descriptive, making it an area that everywhere can use easily. The CI/CD part is a bit technical. One can get a hold of the CI/CD part over a period of time, so I don't think it is a difficult task.

Our company's team handled the product's rollout phase. The rollout phase was divided into parts. A single person did not carry out the rollout phase. I only took care of some of its parts. I cannot tell the exact time taken by our company to deal with the product's rollout phase.

What other advice do I have?

My company utilizes Microsoft Azure DevOps for continuous integrations and deployments of CI/CD workflow since my company uses IaC. My company uses pipelines for continuous integrations. Moreover, one of the teams in my company uses the tools available in Microsoft Azure DevOps and various work items in it to integrate into the project.

My company utilizes Microsoft Azure DevOps for project management and collaboration across the software development lifecycle with the help of work items, like Azure Boards, which is a necessary part of team management. The task assigned to our company's team members is integrated into Azure Boards.

The feature of Azure Repos I find to be the most effective for source control management stems from the fact that it is integrated with third-party platforms, like Jenkins and GitHub, making it an option that is very usable in our company's environment.

I won't be able to comment on the product's reporting part. Our company's project manager takes care of the product's reporting part. To date, I have had no concerns with the project visibility area in the product. Working with Microsoft Azure DevOps is great because it provides top-notch integration capabilities.

Microsoft Azure DevOps has improved the productivity and efficiency of my company's development team. In the past, when my company wasn't using the portal in Microsoft Azure DevOps, there used to be no continuous integrations. After my company started to use Microsoft Azure DevOps, we got to know about the CI/CD pipelines. Now, it is easy for us to make changes in the code, and simultaneously, the code starts working at the production end. My company majorly uses the solution for CI/CD pipelines.

Speaking about the integration part, I would say that my company mostly works with Terraform as it is a scripting language. Along with Microsoft Azure DevOps, my company has only worked with Terraform for now. Though my company works with other platforms, like GitHub, we haven't done projects with GitHub. Working with TerraForm and Microsoft Azure DevOps has been great.

The tool's maintenance part is great. I did not face any issues during maintenance.

I recommend the product to those who plan to use it.

I suggest others watch some online tutorials before purchasing the product, as it can help them get the basic information related to the solution, making it easier for them to use it.

I rate the overall tool a nine to nine and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1701294 - PeerSpot reviewer
Vice President at a tech services company with 51-200 employees
Real User
Jun 28, 2023
It's simple to implement the SAFe Framework, but it's not easy to customize like some solutions
Pros and Cons
  • "Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements."
  • "The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension."

What is our primary use case?

We adopted the SAFe Framework, and more than 10 teams are using the process or workflow template from Azure DevOps for SAFe. Also, we're currently using DevOps for future planning and backlog management following the scrum approach on the team and coordination level. The company plans to extend this with Lean Portfolio Management. 

How has it helped my organization?

Time to Market: Teams deliver more in less time.

What is most valuable?

Azure Pipeline is the most valuable feature.

What needs improvement?

The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension.

For how long have I used the solution?

I've been using DevOps for about three years.

What do I think about the stability of the solution?

DevOps is very stable.

What do I think about the scalability of the solution?

DevOps is scalable. We have about 65 users working with it, including the product manager, product owner, scrum master developer, tester, line managers, and architects. 

How are customer service and support?

We haven't experienced any significant issues so far, but any issues we've had were fixed fast, so I would say I'm very satisfied with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Jira, but we switched to DevOps. It was a strategic decision to reduce the complexity of the toolchains. We wanted a Microsoft solution, so we chose Azure DevOps.

How was the initial setup?

Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements. We did it ourselves in three days. Since we used the default templates,  we didn't have to change the standard Azure DevOps services. Two people are responsible for deployment and maintenance: DevOps engineer and Release Train Engineer

What other advice do I have?

I rate Azure DevOps seven out of 10. DevOps isn't so easy. In general, the solution is straightforward and suits our purposes, but it's a little bit tricky to customize the workflow. It's simple to implement the SAFe Framework, but it's not easy to customize compared to Digital.ai Agility. There's a huge gap.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.