Microsoft Azure DevOps is used for source code versioning, issue tracking, documentation storage, and sharing.
Head of .NET Department at a tech services company with 501-1,000 employees
Integrates well, scalable, and straightforward setup
Pros and Cons
- "My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good."
- "Microsoft Azure DevOps could improve by having better integration with other email servers."
What is our primary use case?
What is most valuable?
My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good.
What needs improvement?
Microsoft Azure DevOps could improve by having better integration with other email servers.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for a few years.
Buyer's Guide
Microsoft Azure DevOps
January 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?
Microsoft Azure DevOps is quite stable. When we were configuring some continuous integration pipelines, we had some issues, but it was not a large issue.
What do I think about the scalability of the solution?
The solution is scalable enough for what we use it for, we have small teams of approximately 25 people. It's more than enough right now.
How are customer service and support?
We didn't have many incidents to contact the support about. However, they were decent.
Which solution did I use previously and why did I switch?
I was previously using Jira.
How was the initial setup?
The initial setup is straightforward. The configuration of Microsoft Azure DevOps could be better. The documentation needs to be improved.
What about the implementation team?
The implementation and maintenance of the solution are done by our DevOps department.
What's my experience with pricing, setup cost, and licensing?
We do not pay licenses for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Sales Manager at a tech services company with 51-200 employees
It's a good tool that helps us manage the work our developers and software engineers do on-site, but it has a few things that tick me off
Pros and Cons
- "Our technical sales staff and business development people need to know how far the developers are on any product that we're developing. DevOps makes it easier for you to see how far along they are with the work because they have a repository where they store everything. There is a portal where you can see what has been done, what has been tested, what is working, and what isn't. I have a huge dashboard with an overview of what the development team is doing from an executive point of view."
- "I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find."
What is our primary use case?
We are an application development company, so DevOps helps us manage the work our developers and software engineers do on-site. It's convenient for customers because everybody works from home due to COVID.
DevOps is used within our organization and we also encourage some of our clients who are interested in a development platform to use Azure DevOps, but we have other clients that actually prefer Red Hat or other platforms. We like Azure DevOps, but our cloud environment is AWS. We've done three implementations on AWS without any problem.
How has it helped my organization?
Our technical sales staff and business development people need to know how far the developers are on any product that we're developing. DevOps makes it easier for you to see how far along they are with the work because they have a repository where they store everything. There is a portal where you can see what has been done, what has been tested, what is working, and what isn't. I have a huge dashboard with an overview of what the development team is doing from an executive point of view.
I know exactly what they're working on. If the team is falling behind on a project, there's a project management module where I can see exactly what was supposed to be delivered and what hasn't been.
What needs improvement?
I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find.
What do I think about the stability of the solution?
I'm happy with DevOps' stability. I've had problems with the Red Hat environment, but I think it also boils down still to implementation skills. We're a big Microsoft implementer, so we find Azure DevOps to be highly stable.
What do I think about the scalability of the solution?
DevOps is highly scalable. Before one of our clients decided to move to the cloud version of DevOps, they decided to try it in a small environment to see if they liked it. Previously, they had Team Foundation Server running on-premises, and we encouraged them to switch to DevOps. We set up a minimal environment and used it as a typical development environment. It wasn't for testing or anything. It was just a mini development environment that replicated their internal chassis.
Which solution did I use previously and why did I switch?
Before we started using DevOps, we were using Microsoft Team Foundation Server, which allowed the whole team to share work and collaborate. DevOps does that and a little more.
How was the initial setup?
Most of the time we just leave it on the cloud instead of deploying it on-prem, unless a client requests on-prem. In that case, we just replicate the cloud environment in the on-prem environment. There's no real difference, and we've had some clients who change and say they now prefer to have it on the cloud.
After the subscription, which took about a day, we had our B environment up and running, and everything was transferred from on-prem to the cloud. In the older days, it would take you about a month. But now, to move, it actually took us, I think, almost a week, because the biggest challenge was moving the data more than the environment. Moving the environment, it took about, I think, a day or two. But the data was a bit of a problem.
What's my experience with pricing, setup cost, and licensing?
The cost of Azure DevOps is manageable. You have the option to purchase a license that is per user. You can choose based on the size of your team. For example, you can opt for a volume enterprise license or go for user-based licensing if you don't have a huge number of users.
You can start with a smaller package and then scale up as needed. Let's say, for instance, you are a smaller company with about only 10 users of the environment. Then, two months later, you win the Powerball, and you get a billion dollars and bring in a thousand developers.
You have the flexibility to move from a small-team subscription to a big subscription easily. So you don't necessarily have to take the volume. The licensing model covers all three tiers, whereby you can have a volume license, individual users, or groups.
We are using groups, and we've found it affordable because you cancel their license if someone leaves. When we get a new person, we repurchase the license. We pay a monthly subscription, but the annual licenses are cheaper because of the commitment.
What other advice do I have?
I rate Azure DevOps seven out of 10. I would give it a higher rating, but there are a couple of things that tick me off.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
January 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,360 professionals have used our research since 2012.
Director at a financial services firm with 1,001-5,000 employees
We are 100% satisfied with it
Pros and Cons
- "It is stable. I like Azure a lot. All our guys are Microsoft certified."
- "Its setup is quite complex."
What is our primary use case?
I have been working with it for different projects and purposes. I'm basically the main architect for such solutions.
What is most valuable?
It is stable. I like Azure a lot. All our guys are Microsoft certified.
What needs improvement?
It is fairly new, so there are a lot of changes, and because it keeps on changing, you need to adapt to those changes.
Its setup is quite complex.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
We never used Microsoft's technical support. We always get it right.
How was the initial setup?
Its initial setup is quite complex. There are a lot of caveats. Even if I can call a setup out of the box, it is not really out of the box.
What about the implementation team?
We managed everything on our own. It involved fitting other products with the existing product. If you don't encounter problems, you're not going to learn.
What other advice do I have?
We are 100% satisfied with it. I would rate it a nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Owner at a insurance company with 201-500 employees
The software covers the whole development cycle, from requirements analysis to deployment
Pros and Cons
- "Azure DevOps is complete and meets all of your expectations. You can develop your own plugins to customize it however you want, so it's highly flexible. We develop personalized plugins or use ones that other programmers create for the Azure Marketplace."
- "Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it."
What is our primary use case?
We use Azure DevOps for the entire lifecycle of software development, starting with requirements analysis. After that, we use it to continue the process of development and deployment.
What is most valuable?
Azure DevOps is user-friendly. The UI and the UX are perfect. Their software covers the whole development cycle, from requirements analysis to deployment. In particular, it's helpful in the requirements analysis phase. You can apply your methodology or Agile framework from the beginning. After choosing the framework, like Agile or Scrum, Azure DevOps provides many features, like user stories, tasks, managing boards, and those kinds of things.
Azure DevOps is complete and meets all of your expectations. You can develop your own plugins to customize it however you want, so it's highly flexible. We develop personalized plugins or use ones that other programmers create for the Azure Marketplace.
This makes up for any possible deficiency in Azure DevOps features. If you want some capability that Azure DevOps doesn't provide, you can develop your plugin or customize any part of it. The options for customization make it worthwhile for any software development.
What needs improvement?
Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it.
For how long have I used the solution?
I've been working with DevOps for about five years.
What do I think about the stability of the solution?
DevOps is totally stable. And if there are any problems, Microsoft patches them as soon as possible.
What do I think about the scalability of the solution?
When you enter into Microsoft ecosystem, you can scale any part of the product in this ecosystem. For example, you can connect Azure DevOps to Microsoft SharePoint for knowledge or document management. You can connect Azure DevOps to OneDrive for storage. You can connect it with Skype for chatting or Outlook.
How are customer service and support?
We don't use support from Microsoft. We mostly solve problems by searching for solutions on sites like GitHub and that kind of thing.
Which solution did I use previously and why did I switch?
I've used Atlassian products like Jira, Confluence, and HipChat, but I prefer Azure DevOps and the Microsoft ecosystem.
How was the initial setup?
It is effortless to set up DevOps. All Microsoft products are user-friendly and easy to install. If you run into any obstacles, you can use Microsoft library or MSDN for any further help that you need. Microsoft provides a lot of wizards that you can use to solve your problem.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Trainer at a training & coaching company with 51-200 employees
Effective pipeline creation, beneficial task management, and reliable
Pros and Cons
- "Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business."
- "All of the tests of the applications are done on the mobile or web interface and it could be improved."
What is our primary use case?
We use Microsoft Azure DevOps for applications that analyze data and the data scientist creates the test data for the manual and automatic application tests. Here in Europe, we need anonymous synchronization of all data for testing.
We create special applications for creating data for direct tests.
What is most valuable?
Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business.
What needs improvement?
All of the tests of the applications are done on the mobile or web interface and it could be improved.
The connection to Power BI could improve. Power BI is a very good platform for reporting and presenting processes, but a good engine does not exist to present the process development in time in Power BI. It's a typical business reporting tool.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately one year.
What do I think about the stability of the solution?
Microsoft Azure DevOps is highly stable.
There are two options to build. The first option is to build in the cloud, which is very stable but not quickly. The second is to build the systems in the local networks.
What do I think about the scalability of the solution?
We have 5 to 10 people using this solution in my organization. We have three DevOps and the others are the QA cluster.
How are customer service and support?
We do not use support from Microsoft, we have not had any problems.
How was the initial setup?
The initial setup of this solution was complex. Every part of the implementation was difficult.
For us to implement our production it took approximately 10 to 20 sprints. One sprint is two weeks.
What about the implementation team?
We require a three-person team for the maintenance and support of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive.
What other advice do I have?
All people who work on projects must have good staff in development in .net, and need to have certificates. The minimal certificate is the AZ-204 Azure developer, it is obligatory.
I rate Microsoft Azure DevOps a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a government with 10,001+ employees
Difficult to customize and limited in terms of project management, but is stable and easy to set up
Pros and Cons
- "I found the Kanban board to be the most useful for my needs."
- "In comparison to JIRA, I believe DevOps has very poor reporting and metrics support."
What is our primary use case?
We have a number of use cases. One of them is development, which includes several development teams that use source code control and testing support, as well as the entire software development toolset. I only use the front end, which is the project task management part.
How has it helped my organization?
I don't have any metrics on that. I can only give you anecdotal evidence.
One of the benefits of using a Kanban board is that it keeps track of how long tasks take. People would hold onto tasks for three or four weeks before we started using the Kanban board. However, once we began using the Kanban board, it became more visible.
We also realized that we needed to divide the tasks into smaller sections, and the tasks lasted an average of a week. As a result, the throughput and velocity increased simply because the Kanban board made them more visible.
What is most valuable?
I found the Kanban board to be the most useful for my needs.
I'm a project manager. I've been working with non-technical teams and training them on agile methodologies. Using a Kanban board is usually the most straightforward way to get a non-technical team started with an online task tracking tool.
What needs improvement?
In comparison to JIRA, I believe DevOps has very poor reporting and metrics support. They've done very little work, and they could benefit greatly from improved reporting and metrics.
Essentially, I would like to see more reporting support.
For how long have I used the solution?
This solution was already in place when I started. I'm not sure when it was first put in place.
I started with the company in May of 2018, and have been using Microsoft Azure DevOps ever since.
We are using the most recent version.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable solution.
What do I think about the scalability of the solution?
It is difficult to customize DevOps. It's similar to a product that has had features added to it rather than being completely redesigned. As a result, it has limitations in terms of scalability and customization.
The most successful users are software developers and technical software managers.
How are customer service and support?
I believe it is quite minimal. Microsoft, in my opinion, does not provide adequate support. My solutions are mostly found online.
With JIRA, you could call someone, and they had a large community of users who could answer your questions. They also had a support department that provided assistance. Microsoft has a lot of information online, but you have to find it, look around its various websites. It is not well supported.
Which solution did I use previously and why did I switch?
I used to work as an engineering manager, a scrum master, and as part of a technical team. JIRA is my preferred tool for this.
JIRA is a more robust and mature tool. However, as you are aware, JIRA is more modular and requires integration with other parts. DevOps, on the other hand, has everything in one, it combines source code control, release management, and task tracking.
How was the initial setup?
The initial setup is fairly straightforward. It's one of its advantages over JIRA. It is easier to set up because it is a simple product, whereas JIRA is more complex, more mature and complete, and more difficult to set up.
We have two or three technicians who deploy and maintain this solution.
What other advice do I have?
You would really have to do a comparison, and you would need some training.
It really depends on your project management and reporting requirements. DevOps is simple to use, but it is severely limited in terms of project management. JIRA is complete, but it's a lot more complicated.
I only use it for project management and the tools associated with project management. I know it's popular among those who use it for source code control and release management. It appears to be more satisfactory for that purpose.
I would rate Microsoft Azure DevOps a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Advisory, Management & Implementation at a energy/utilities company with 51-200 employees
A complete package with good stability and scalability
Pros and Cons
- "In Microsoft Azure DevOps, you have a one shop to get everything."
- "If they could build up requirement traceability metrics, then it would be great."
What is our primary use case?
The purpose is for development and testing from the vendor side. Our company works as a vendor, client, and implementation partner. The vendor provides the product, and we make sure that it's implemented correctly for the client. The vendor uses it for the development and tracking of the requirement and the test cases, executions, and building storage.
My access to these tools is very limited because the DevOps pipeline and DevOps is mainly used by the engineering team of development, but the QA is also part of it. Once those people are established, then we are the extended hands or extended part of that for usage. Once they have the stories and features, they start the test cases and link on it. From that point, we just take it forward and once they have a code pull, then we would pull it and build it and deploy it into some QA enrollment.
There are around 20 people using DevOps in my company.
What is most valuable?
The best tool would be Azure DevOps. There are other tools with AWS and Google, but since Microsoft has solutions for everything, it's easier because it's all their tools. We may be using different tools in order to achieve all those things because they may not have an operating system or a pipeline, so maybe we are using some of the bill tools. In order to achieve DevOps, you may be using a set of different tools and connecting it. In Microsoft Azure DevOps, you have a one shop to get everything.
What needs improvement?
There isn't a requirement traceability matrix format. In ALM, we have a centralized repository of all the requirements in one place. But in DevOps, it works like a product requirement. In ALM we have the centralized repository of requirements where you can go and see the requirement coverage and discovery and so forth. But in DevOps, it has stories and test cases. Once that project is over, nobody is going back into that requirement. It's a good tool for development activity, tracking and getting all those metrics. If they can build up a requirement traceability matrix, then it would be great.
What do I think about the stability of the solution?
I haven't seen any issues with stability.
What do I think about the scalability of the solution?
The scalability of DevOps is good.
How are customer service and support?
We haven't had any issues with technical support. Whatever issues we've had, they were solved.
How was the initial setup?
I didn't see any complexity in the setup because everything is from Microsoft. The development tools and operation tools are coming from one shop, Microsoft, so it's easy to connect, plug in, and establish all those things. For Google Cloud or AWS, it's different because they use different tools in order to achieve what Microsoft is trying to achieve. For example, the CI/CD Pipeline.
Even in ALM or in the DevOps tool, it's initially a one-time setup.
What's my experience with pricing, setup cost, and licensing?
I don't know the pricing of DevOps. It would be much cheaper than ALM because ALM came out as a software product initially. Now they are moving into a cloud and subscription model. In that case, Microsoft is coming from Azure and the cloud and DevOps and software as a service, so it would be much cheaper, but the catch would be that they are trying to get money on all sides, like an operating system, Microsoft Office, or Microsoft Azure DevOps.
The good part is that it's a complete package, but at the same time, once you've gone with them, you don't have much leverage to split out into some other activities because everything is interconnected and entwined by that time, and it would be like a monopoly. It won't be good if you try to split out at a later point in time because everything is connected—all our Microsoft products like operating systems, OfficeSuite, MS Teams, Azure DevOps, etc.
What other advice do I have?
I would rate this solution 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Software Development Engineer at a computer software company with 10,001+ employees
Good for collaboration and has useful application insights
Pros and Cons
- "Some of the most valuable features are the ease of use and the ability to monitor a lot of things. It has a lot of applications and facilities that meet all the developers' requirements. For example, we can use application insights to get an idea of our application's performance. Since it's cloud-based, it's really good for collaboration and working as a team."
- "I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more."
What is our primary use case?
Our primary use case of Azure is to host our web application. We used Azure SQL databases for our project and found it useful to host our web application and make use of all Azure's facilities, such as function apps, API management services, etc. This solution is cloud deployed.
What is most valuable?
Some of the most valuable features are the ease of use and the ability to monitor a lot of things. It has a lot of applications and facilities that meet all the developers' requirements. For example, we can use application insights to get an idea of our application's performance. Since it's cloud-based, it's really good for collaboration and working as a team.
What needs improvement?
I can't think of anything I would like to improve, since I don't have complete knowledge of the platform yet. I'm sure that as I gain more experience, I will understand it better. The price could maybe be cheaper, but I'm sure I'll have more ideas as to improvements and additional features once I've used it more.
For how long have I used the solution?
I have been using this solution for about two months.
What do I think about the stability of the solution?
This solution is stable. From what I have used it for, it has been pretty efficient.
What do I think about the scalability of the solution?
This solution is scalable. Most of my team uses Azure DevOps and other Azure facilities, so there are quite a lot of users.
How are customer service and support?
I haven't felt the need to contact support. I'm not sure if any of my friends or colleagues have, but one thing about Microsoft is the documentation is extremely good. So we barely falter anywhere because if we thoroughly follow the documentation, it's pretty easy to follow the process through.
How was the initial setup?
The installation is straightforward since it's cloud-based. You can do it yourself. For deployment, we were a team of about 20 people.
What about the implementation team?
We implemented through an in-house team.
What's my experience with pricing, setup cost, and licensing?
This product could maybe be cheaper. My organization handled licensing, so I'm not aware of which subscription they have.
What other advice do I have?
I rate this product an eight-and-a-half or nine out of ten. I have partial knowledge about it, since I haven't really explored everything in proper elaborate detail, but I would definitely recommend Microsoft Azure DevOps to others considering implementation.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: January 2026
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