Microsoft Azure DevOps is used for source code versioning, issue tracking, documentation storage, and sharing.
Head of .NET Department at Evozon
Integrates well, scalable, and straightforward setup
Pros and Cons
- "My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good."
- "My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams, and the solution is well integrated with other Microsoft tools in one place, it is very good."
- "Microsoft Azure DevOps could improve by having better integration with other email servers."
- "Microsoft Azure DevOps could improve by having better integration with other email servers."
What is our primary use case?
What is most valuable?
My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good.
What needs improvement?
Microsoft Azure DevOps could improve by having better integration with other email servers.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for a few years.
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What do I think about the stability of the solution?
Microsoft Azure DevOps is quite stable. When we were configuring some continuous integration pipelines, we had some issues, but it was not a large issue.
What do I think about the scalability of the solution?
The solution is scalable enough for what we use it for, we have small teams of approximately 25 people. It's more than enough right now.
How are customer service and support?
We didn't have many incidents to contact the support about. However, they were decent.
Which solution did I use previously and why did I switch?
I was previously using Jira.
How was the initial setup?
The initial setup is straightforward. The configuration of Microsoft Azure DevOps could be better. The documentation needs to be improved.
What about the implementation team?
The implementation and maintenance of the solution are done by our DevOps department.
What's my experience with pricing, setup cost, and licensing?
We do not pay licenses for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Sales Manager at Skhomo Technologies
It's a good tool that helps us manage the work our developers and software engineers do on-site, but it has a few things that tick me off
Pros and Cons
- "Our technical sales staff and business development people need to know how far the developers are on any product that we're developing. DevOps makes it easier for you to see how far along they are with the work because they have a repository where they store everything. There is a portal where you can see what has been done, what has been tested, what is working, and what isn't. I have a huge dashboard with an overview of what the development team is doing from an executive point of view."
- "DevOps makes it easier for you to see how far along developers are with the work because they have a repository where they store everything, and there is a portal where you can see what has been done, what has been tested, what is working, and what isn't."
- "I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find."
- "I would give it a higher rating, but there are a couple of things that tick me off."
What is our primary use case?
We are an application development company, so DevOps helps us manage the work our developers and software engineers do on-site. It's convenient for customers because everybody works from home due to COVID.
DevOps is used within our organization and we also encourage some of our clients who are interested in a development platform to use Azure DevOps, but we have other clients that actually prefer Red Hat or other platforms. We like Azure DevOps, but our cloud environment is AWS. We've done three implementations on AWS without any problem.
How has it helped my organization?
Our technical sales staff and business development people need to know how far the developers are on any product that we're developing. DevOps makes it easier for you to see how far along they are with the work because they have a repository where they store everything. There is a portal where you can see what has been done, what has been tested, what is working, and what isn't. I have a huge dashboard with an overview of what the development team is doing from an executive point of view.
I know exactly what they're working on. If the team is falling behind on a project, there's a project management module where I can see exactly what was supposed to be delivered and what hasn't been.
What needs improvement?
I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find.
What do I think about the stability of the solution?
I'm happy with DevOps' stability. I've had problems with the Red Hat environment, but I think it also boils down still to implementation skills. We're a big Microsoft implementer, so we find Azure DevOps to be highly stable.
What do I think about the scalability of the solution?
DevOps is highly scalable. Before one of our clients decided to move to the cloud version of DevOps, they decided to try it in a small environment to see if they liked it. Previously, they had Team Foundation Server running on-premises, and we encouraged them to switch to DevOps. We set up a minimal environment and used it as a typical development environment. It wasn't for testing or anything. It was just a mini development environment that replicated their internal chassis.
Which solution did I use previously and why did I switch?
Before we started using DevOps, we were using Microsoft Team Foundation Server, which allowed the whole team to share work and collaborate. DevOps does that and a little more.
How was the initial setup?
Most of the time we just leave it on the cloud instead of deploying it on-prem, unless a client requests on-prem. In that case, we just replicate the cloud environment in the on-prem environment. There's no real difference, and we've had some clients who change and say they now prefer to have it on the cloud.
After the subscription, which took about a day, we had our B environment up and running, and everything was transferred from on-prem to the cloud. In the older days, it would take you about a month. But now, to move, it actually took us, I think, almost a week, because the biggest challenge was moving the data more than the environment. Moving the environment, it took about, I think, a day or two. But the data was a bit of a problem.
What's my experience with pricing, setup cost, and licensing?
The cost of Azure DevOps is manageable. You have the option to purchase a license that is per user. You can choose based on the size of your team. For example, you can opt for a volume enterprise license or go for user-based licensing if you don't have a huge number of users.
You can start with a smaller package and then scale up as needed. Let's say, for instance, you are a smaller company with about only 10 users of the environment. Then, two months later, you win the Powerball, and you get a billion dollars and bring in a thousand developers.
You have the flexibility to move from a small-team subscription to a big subscription easily. So you don't necessarily have to take the volume. The licensing model covers all three tiers, whereby you can have a volume license, individual users, or groups.
We are using groups, and we've found it affordable because you cancel their license if someone leaves. When we get a new person, we repurchase the license. We pay a monthly subscription, but the annual licenses are cheaper because of the commitment.
What other advice do I have?
I rate Azure DevOps seven out of 10. I would give it a higher rating, but there are a couple of things that tick me off.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
April 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.
Director at Rand Merchant Bank
We are 100% satisfied with it
Pros and Cons
- "It is stable. I like Azure a lot. All our guys are Microsoft certified."
- "We are 100% satisfied with it."
- "Its setup is quite complex."
- "Its initial setup is quite complex. There are a lot of caveats."
What is our primary use case?
I have been working with it for different projects and purposes. I'm basically the main architect for such solutions.
What is most valuable?
It is stable. I like Azure a lot. All our guys are Microsoft certified.
What needs improvement?
It is fairly new, so there are a lot of changes, and because it keeps on changing, you need to adapt to those changes.
Its setup is quite complex.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
We never used Microsoft's technical support. We always get it right.
How was the initial setup?
Its initial setup is quite complex. There are a lot of caveats. Even if I can call a setup out of the box, it is not really out of the box.
What about the implementation team?
We managed everything on our own. It involved fitting other products with the existing product. If you don't encounter problems, you're not going to learn.
What other advice do I have?
We are 100% satisfied with it. I would rate it a nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Customer Solution Manager at DXC
It's a good tool for managing the CI/CD process
Pros and Cons
- "It's a great product for the CI/CD process."
- "We manage the full scope of all our projects on Azure DevOps, including all of our kits, bags, and user storage."
- "Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features. It would be helpful if some things were clearer when we're adding attributes. For instance, sometimes we want to add some categories or attributes, and it's not so easy."
- "Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features."
What is our primary use case?
We manage the full scope of all our projects on Azure DevOps, including all of our kits, bags, and user storage. DevOps encompasses the CI/CD process of every build as well as the customer requirements, QA, and deployment.
What needs improvement?
Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features. It would be helpful if some things were clearer when we're adding attributes. For instance, sometimes we want to add some categories or attributes, and it's not so easy.
For how long have I used the solution?
I've been using DevOps for approximately four years.
What do I think about the stability of the solution?
Azure DevOps is mostly stable.
How are customer service and support?
We've used Microsoft support but for .NET Core or Azure DevOps.
How was the initial setup?
Installing Azure DevOps is pretty straightforward at the installation or admin stage. Deployment time depends on the service on my side, so it's mostly very fast.
What other advice do I have?
It's a great product for the CI/CD process, but DevOps lacks some features for project management, guide, user story, etc., so it's far from perfect. Compared to monday.com, JIRA, or others, they have some work to do.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Practice Director, Global Infrastructure Services at a computer software company with 10,001+ employees
Good for the purpose it is designed for and can be easily used by developers, but needs better reporting
Pros and Cons
- "It is good for the purpose it is designed for. It is good for maintaining a repository of application code, creating pipelines for deploying the code, building the code, and deploying the code. It can be easily used by developers. There are no issues."
- "It is good for the purpose it is designed for; it is good for maintaining a repository of application code, creating pipelines for deploying the code, building the code, and deploying the code, and it can be easily used by developers with no issues."
- "Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are. We would like to know for how many applications we have done only the repository, but we have not yet done the build pipeline or deploy pipeline. Currently, there is no such report. We have to figure it out ourselves. There is no way to check how many applications are completing their build pipelines, how many applications are completing their deploy pipeline, how many are ready to use, and how many pipelines are working."
- "Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are."
What is our primary use case?
It is for all the DevOps functions, such as managing the deployment of the code to the production environment.
What is most valuable?
It is good for the purpose it is designed for. It is good for maintaining a repository of application code, creating pipelines for deploying the code, building the code, and deploying the code. It can be easily used by developers. There are no issues.
What needs improvement?
Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are. We would like to know for how many applications only the repository is done, but we have not yet done the build pipeline or deploy pipeline. Currently, there is no such report. We have to figure it out ourselves. There is no way to check how many applications are completing their build pipelines, how many applications are completing their deploy pipeline, how many are ready to use, and how many pipelines are working.
For how long have I used the solution?
I have been using this solution for more than two years.
What do I think about the stability of the solution?
It is stable. It is also good performance-wise. There are no issues.
What do I think about the scalability of the solution?
We have more than 800 developers who are using this solution, and this is only a portion of the company. Across the company, there are many groups, and we have more than 2,00,000 employees. We are using DevOps across many customer projects and environments, and more than 50% of our projects are on DevOps.
How are customer service and support?
Their support is good.
How was the initial setup?
It is a cloud solution, and there is no installation. You just start using it.
We have one or two admins per project for deployment and maintenance.
What other advice do I have?
I would definitely recommend this solution to others. They can go ahead and use it.
I would rate it a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Digital Architecture Corporate Leader at Banco Pichincha
It integrates well with other tools in the software development process, like quality testing, documentation, and agile development.
Pros and Cons
- "Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development."
- "Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development."
- "I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes."
- "I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes."
What is our primary use case?
We have separate DevOps processes for different teams. We're implementing agile processes, so we have cells for each product, and each cell has its own DevOps process. This means we have a DevOps process in GitHub, GitLab, and another tool. We have lots of costs and can't share experience between teams.
The idea was to unify everything in one product to ensure that we standardize DevOps practices on the same tool to have better knowledge and expertise and focus on a specific tool.
How has it helped my organization?
We had a lack of governance over DevOps processes, so we had some quality issues in the end when we released the software products. DevOps has helped to resolve those issues.
What is most valuable?
Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development.
What needs improvement?
I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes.
For how long have I used the solution?
I've been using DevOps for three years.
What do I think about the scalability of the solution?
Azure DevOps is scalable.
How was the initial setup?
We have good people with a lot of experience in DevOps, so it's not complex for us. The most significant difficulty in adopting the tool was changing our past processes to move to the standardization model we defined with Microsoft DevOps.
What's my experience with pricing, setup cost, and licensing?
We have a yearly agreement with Microsoft to cover the different companies.
What other advice do I have?
I rate Azure DevOps nine out of 10. I would give it a perfect 10 if Microsoft offered personalized support. Sometimes we call Microsoft with requests, and it would be nice to have personalized processes with our specialized services.
We have two different approaches for products. One is to support products that we provide our customers. The other is creating a digital transformation strategy for new products. We are using DevOps in the latest products, and in the future, we are going to grow with support for products we have produced in the digital transformation. This is part of our roadmap to implement DevOps in all the processes in every technological area of our companies.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Trainer at a training & coaching company with 51-200 employees
Effective pipeline creation, beneficial task management, and reliable
Pros and Cons
- "Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business."
- "Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business."
- "All of the tests of the applications are done on the mobile or web interface and it could be improved."
- "The initial setup of this solution was complex. Every part of the implementation was difficult."
What is our primary use case?
We use Microsoft Azure DevOps for applications that analyze data and the data scientist creates the test data for the manual and automatic application tests. Here in Europe, we need anonymous synchronization of all data for testing.
We create special applications for creating data for direct tests.
What is most valuable?
Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business.
What needs improvement?
All of the tests of the applications are done on the mobile or web interface and it could be improved.
The connection to Power BI could improve. Power BI is a very good platform for reporting and presenting processes, but a good engine does not exist to present the process development in time in Power BI. It's a typical business reporting tool.
For how long have I used the solution?
I have been using Microsoft Azure DevOps for approximately one year.
What do I think about the stability of the solution?
Microsoft Azure DevOps is highly stable.
There are two options to build. The first option is to build in the cloud, which is very stable but not quickly. The second is to build the systems in the local networks.
What do I think about the scalability of the solution?
We have 5 to 10 people using this solution in my organization. We have three DevOps and the others are the QA cluster.
How are customer service and support?
We do not use support from Microsoft, we have not had any problems.
How was the initial setup?
The initial setup of this solution was complex. Every part of the implementation was difficult.
For us to implement our production it took approximately 10 to 20 sprints. One sprint is two weeks.
What about the implementation team?
We require a three-person team for the maintenance and support of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive.
What other advice do I have?
All people who work on projects must have good staff in development in .net, and need to have certificates. The minimal certificate is the AZ-204 Azure developer, it is obligatory.
I rate Microsoft Azure DevOps a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a government with 10,001+ employees
Difficult to customize and limited in terms of project management, but is stable and easy to set up
Pros and Cons
- "I found the Kanban board to be the most useful for my needs."
- "As a result, the throughput and velocity increased simply because the Kanban board made them more visible."
- "In comparison to JIRA, I believe DevOps has very poor reporting and metrics support."
- "DevOps is simple to use, but it is severely limited in terms of project management."
What is our primary use case?
We have a number of use cases. One of them is development, which includes several development teams that use source code control and testing support, as well as the entire software development toolset. I only use the front end, which is the project task management part.
How has it helped my organization?
I don't have any metrics on that. I can only give you anecdotal evidence.
One of the benefits of using a Kanban board is that it keeps track of how long tasks take. People would hold onto tasks for three or four weeks before we started using the Kanban board. However, once we began using the Kanban board, it became more visible.
We also realized that we needed to divide the tasks into smaller sections, and the tasks lasted an average of a week. As a result, the throughput and velocity increased simply because the Kanban board made them more visible.
What is most valuable?
I found the Kanban board to be the most useful for my needs.
I'm a project manager. I've been working with non-technical teams and training them on agile methodologies. Using a Kanban board is usually the most straightforward way to get a non-technical team started with an online task tracking tool.
What needs improvement?
In comparison to JIRA, I believe DevOps has very poor reporting and metrics support. They've done very little work, and they could benefit greatly from improved reporting and metrics.
Essentially, I would like to see more reporting support.
For how long have I used the solution?
This solution was already in place when I started. I'm not sure when it was first put in place.
I started with the company in May of 2018, and have been using Microsoft Azure DevOps ever since.
We are using the most recent version.
What do I think about the stability of the solution?
Microsoft Azure DevOps is a stable solution.
What do I think about the scalability of the solution?
It is difficult to customize DevOps. It's similar to a product that has had features added to it rather than being completely redesigned. As a result, it has limitations in terms of scalability and customization.
The most successful users are software developers and technical software managers.
How are customer service and support?
I believe it is quite minimal. Microsoft, in my opinion, does not provide adequate support. My solutions are mostly found online.
With JIRA, you could call someone, and they had a large community of users who could answer your questions. They also had a support department that provided assistance. Microsoft has a lot of information online, but you have to find it, look around its various websites. It is not well supported.
Which solution did I use previously and why did I switch?
I used to work as an engineering manager, a scrum master, and as part of a technical team. JIRA is my preferred tool for this.
JIRA is a more robust and mature tool. However, as you are aware, JIRA is more modular and requires integration with other parts. DevOps, on the other hand, has everything in one, it combines source code control, release management, and task tracking.
How was the initial setup?
The initial setup is fairly straightforward. It's one of its advantages over JIRA. It is easier to set up because it is a simple product, whereas JIRA is more complex, more mature and complete, and more difficult to set up.
We have two or three technicians who deploy and maintain this solution.
What other advice do I have?
You would really have to do a comparison, and you would need some training.
It really depends on your project management and reporting requirements. DevOps is simple to use, but it is severely limited in terms of project management. JIRA is complete, but it's a lot more complicated.
I only use it for project management and the tools associated with project management. I know it's popular among those who use it for source code control and release management. It appears to be more satisfactory for that purpose.
I would rate Microsoft Azure DevOps a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
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