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reviewer1589883 - PeerSpot reviewer
IT Project Manager at a energy/utilities company with 10,001+ employees
Real User
Integrates well with other tools, and enables us to perform different functions within one tool
Pros and Cons
  • "I like the fact that there is built-in Power BI. Both are Microsoft tools. So, you can incorporate dashboard capabilities."
  • "The tool was developed for Agile project methodology, but I've noticed that there has also been a try to incorporate what is typically done in MS Project, which is for more sequential Waterfall projects. The problem with that is that it is half-baked for Waterfall projects. If you're going to do it, then either go all the way and allow us to use the tool for both or don't do it at all."

What is our primary use case?

It is used to manage our projects. We basically maintain what would be the equivalent of our project schedules for various projects. So, we capture or create user stories to identify elements that need to be accomplished for the delivery of a project and to track who is responsible for it and the level of effort. We aggregate that within the tool and report out to leadership about the status of when we anticipate completion.

We are using its latest version.

How has it helped my organization?

Its integration with different functions has been very helpful. Previously, we had Microsoft Project schedules, and we did our reporting by using Excel and PowerPoint presentations. We also did testing tracking in other tools, such as HP ALM. Our source code was on Teams Foundation Server. All that can now be done within DevOps, which is a huge benefit. Things that we used to do in different tools can now be done in one tool. 

What is most valuable?

I like the fact that there is built-in Power BI. Both are Microsoft tools. So, you can incorporate dashboard capabilities. 

I also like the integration with the other toolsets, such as Outlook and GitHub. You can do your testing and check your source code within the same tool. That's definitely something really good.

What needs improvement?

The tool was developed for Agile project methodology, but I've noticed that there has also been a try to incorporate what is typically done in MS Project, which is for more sequential Waterfall projects. The problem with that is that it is half-baked for Waterfall projects. If you're going to do it, then either go all the way and allow us to use the tool for both or don't do it at all.

One thing we had to customize ourselves was to create the critical path. You can't do your project dependencies within the tool. We tried using the tool for a Waterfall project, and we had to find a custom approach to do that because. There should be some functionality for the reporting and dependency tracking for the Waterfall projects.

Buyer's Guide
Microsoft Azure DevOps
February 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with this solution for two to three years.

What do I think about the stability of the solution?

So far, so good. It has definitely been sized appropriately for our use. We haven't had any issues with it.

What do I think about the scalability of the solution?

We've only been using it for about three years, and so far, it seems to be able to adapt to our growth. We're maturing into it. We're moving in the direction of using it more, and I feel confident that it'll scale appropriately.

We have at least a hundred people using the tool. There are different degrees of people who are using it. Some people are using it in the read mode or view mode to keep themselves informed of where things are. We have some project managers who actually use the tool, and then we have a couple of administrators. I'm one of the administrators for our program. I have a couple of vendor or partner folks who are also administrators. We also have a development team that does some customizations on the dashboard and the Power BI reports that we do. These are pretty much different roles or layers that we have.

We do grant developers access to be able to make their own updates within the tool. Typically, project managers or scrum masters do that, but we also have some team members who are on these projects and have enough understanding of how the tool works and how we're using it. They are able to do their own reporting and their own updates on their statuses.

In terms of plans to increase its usage, we're moving in that direction. Most of our projects are done in Microsoft waterfall project management schedules, but we are being encouraged to move over to more of an Agile approach on our project methodology. Our mandate is that if you're going to do anything Agile, use the DevOps tool.

How are customer service and support?

I have not interacted with them. We have a sort of layer for support. I have had to reach out to one of the three resources that we have. He is our true admin at the company who had to reach out to their support, but it has been seldom, at least from my experience.

Which solution did I use previously and why did I switch?

I used Jira while working with a vendor that we had here for one of our projects. They brought that tool from their practice. We were doing that because we had not yet moved to DevOps. After they rolled it out at the organization level, the mandate was to stop using Jira and switch over to Azure DevOps. There are a lot of benefits to Azure DevOps over Jira, but Jira is the one that has a lot of market share on that side.

How was the initial setup?

I wasn't involved in that, but I do know that, just like many tools, there is a learning curve that was associated with that. I have used Jira before, so I had more or less an understanding because it is very similar to Jira, but I know that for other people I work with, it was a completely new concept to use something like this.

For its maintenance, we have a small team. We have about three individuals who do the backend support. So, it is minimal. Obviously, if they have any escalations, then they do go to Microsoft, but we haven't had that happen. It was very minimal. There are plugins that are available to enhance kind of some capabilities of the tool. When we ask for that type of functionality, these three individuals have been able to implement plugins for us.

What other advice do I have?

It is an Agile tool. We were using the tool calling that we were Agile, but we were really doing things in the Waterfall methodology. It was our square peg in the round hole, and that's where I realized that we didn't have the capabilities in DevOps to use it as a Waterfall tool, which makes sense because Agile is a different approach. We've evolved since then, and now, we're doing a bit more Agile when we use the tool. So, a tool is just a tool. There has to be that thinking alignment. Otherwise, it is a square peg in a round hole, and it doesn't quite fit. Your organization and your team have to understand that. Just using the tool doesn't make you agile.

The only problem we had was when we rolled this out, we didn't realize how Waterfall we really were. So, I had to go back and have PMs create additional data elements for us to capture what we really wanted to capture to report in Waterfall. Dependencies weren't tracked, and we had to go back. It almost felt like we had to do rework, and people weren't too happy about that.

I haven't used its mobile device capabilities, but that's definitely something that I would hope to evaluate in the future. 

I would rate Microsoft Azure DevOps an eight out of 10. Overall, I'm pleased with the tool, but there is definitely some room for improvement.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at Shell Exploration & Production Co.
Real User
Good organization and structure, and the scheduling works well
Pros and Cons
  • "What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks."
  • "I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified."

What is most valuable?

What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and then track their tasks.

I also like the scheduling functionality.

What needs improvement?

I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified. 

Also, it would be nice to have a percentage complete. For example, if a task is in progress, how much of it is complete, how much is left outstanding. I'd like that to be something that the assignee fills in and that automatically reports back to me.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for six months.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure DevOps is scalable.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously, I used Microsoft Project. We chose to use Microsoft Azure DevOps because I needed something that my stakeholders could access.

How was the initial setup?

The initial setup was very straightforward.

The time it takes to deploy is dependent on the type of deployment. Deployment of software, or deployment of the project into the software? 

It took me a week to deploy the project into the software. It's approximately 800 PBIs.

What other advice do I have?

Before implementing Microsoft Azure DevOps, I would suggest doing your research on how to configure it. It is a product that I recommend

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
February 2025
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Mohammad Alyounis - PeerSpot reviewer
DevOps engineer at Q-pros
Real User
Top 10
Significantly enhances our project management capabilities and simplifies package management
Pros and Cons
  • "The most valuable feature in automating our build and release processes with Azure DevOps is the scheduling capability."
  • "Azure DevOps could be improved with more security plugins, especially for SaaS scanning and vulnerability scans."

What is our primary use case?

With Azure DevOps, I plan and track my project using Azure Boards, manage my code with Azure Repos, and automate build, test, and deployment processes using Azure Pipelines. This streamlines my development workflow and ensures efficient collaboration and project management.

What is most valuable?

The most valuable feature in automating our build and release processes with Azure DevOps is the scheduling capability. At the end of each sprint, we schedule automatic releases to QA and development environments, ensuring our latest code gets deployed without manual intervention. Additionally, triggering pipelines upon code upload to the main repository adds significant value to our development workflow.

What needs improvement?

Azure DevOps could be improved with more security plugins, especially for SaaS scanning and vulnerability scans.

For how long have I used the solution?

I have been working with Azure DevOps for two years.

What do I think about the stability of the solution?

I would rate the stability of Azure DevOps as a ten out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Azure DevOps as a ten out of ten. At our company, it is used daily.

How are customer service and support?

Technical support from Microsoft is very helpful, especially when I need assistance with tasks like migrating work items between Azure DevOps and other platforms. I would rate the support as a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. Deployment typically takes around ten minutes at most. We have set up an automated process that recreates everything, so even if there is damage to the VM or target machine, we can quickly retrieve and redeploy everything ourselves.

We require about two DevOps engineers to maintain Azure DevOps for our company, which has around 400 users in total.

What's my experience with pricing, setup cost, and licensing?

I would rate the costliness of Azure DevOps at a seven out of ten.

What other advice do I have?

We ensure the security of our company's source code uploaded to Azure Repos by using a SonarQube Plugin and then automate its deployment to various environments like development and QA. Once approved by QA, we deploy to the production environment, passing through our firewall for protection. This streamlined process ensures efficient and secure CI/CD pipelines with Azure DevOps.

Azure Boards has significantly improved our project tracking and adjustability. It is a powerful tool where we can easily trace work items and monitor the progress of our projects.

Azure Boards is a powerful tool for tracing work items and project progress. It simplifies uploading and versioning of project assets and tools, enabling easy refreshes or benchmarks.

Overall, I would rate Azure DevOps as a nine out of ten. I would recommend it to others.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CT DDS ENC at SGRE
Real User
Has many valuable features including dashboards, sprints, queries, pipelines, artifacts, and the cover repository
Pros and Cons
  • "If someone is considering developing and deploying the infrastructure in this solution, then using this tool is perfect because it's fully integrated with the pipelines and with a server core repository."
  • "I would like to see improvement in the metrics and the dependencies."

What is most valuable?

There are many valuable features including dashboards, sprints, queries, pipelines, artifacts, and the cover repository.

What needs improvement?

I would like to see improvement in the metrics and the dependencies. I would also like to see the option to define the dependencies within all teams in the same project. We have a team level, a program level, and a portfolio level. For the metrics portion, I would like to see some drag-and-drop features for the dashboards that would make it possible to aggregate data from the different teams.

The plugin for the iteration walls can also use improvement as it does not work well.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It is stable. Whenever there has been an issue the solution slowed down but there was never any data loss.

What do I think about the scalability of the solution?

The solution appears to be scalable.

How was the initial setup?

I am not familiar with the initial setup.

What about the implementation team?

The implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

The cost is reasonable. For the basic license, it is around five euros per month. 

What other advice do I have?

I rate the solution nine out of ten.

If someone is considering developing and deploying the infrastructure in this solution, then using this tool is perfect because it's fully integrated with the pipelines and with a server core repository. When you are building infrastructure, then you are able to use the same tool to deploy the server, deploy infrastructure, and all within a few minutes. This gives you access to the same tool, task management, dashboards, pipelines, and the server core repository. So everything you need to develop a server is integrated into the same tool.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Eli Harush - PeerSpot reviewer
Customer Solution Manager at DXC
Real User
It's a good tool for managing the CI/CD process
Pros and Cons
  • "It's a great product for the CI/CD process."
  • "Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features. It would be helpful if some things were clearer when we're adding attributes. For instance, sometimes we want to add some categories or attributes, and it's not so easy."

What is our primary use case?

We manage the full scope of all our projects on Azure DevOps, including all of our kits, bags, and user storage. DevOps encompasses the CI/CD process of every build as well as the customer requirements, QA, and deployment.

What needs improvement?

Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features. It would be helpful if some things were clearer when we're adding attributes. For instance, sometimes we want to add some categories or attributes, and it's not so easy.

For how long have I used the solution?

I've been using DevOps for approximately four years.

What do I think about the stability of the solution?

Azure DevOps is mostly stable.

How are customer service and support?

We've used Microsoft support but for .NET Core or Azure DevOps.

How was the initial setup?

Installing Azure DevOps is pretty straightforward at the installation or admin stage. Deployment time depends on the service on my side, so it's mostly very fast.

What other advice do I have?

It's a great product for the CI/CD process, but DevOps lacks some features for project management, guide, user story, etc., so it's far from perfect. Compared to monday.com, JIRA, or others, they have some work to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Carlos Arturo Quiroga Quiroga - PeerSpot reviewer
Digital Architecture Corporate Leader at Banco Pichincha
Real User
It integrates well with other tools in the software development process, like quality testing, documentation, and agile development.
Pros and Cons
  • "Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development."
  • "I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes."

What is our primary use case?

We have separate DevOps processes for different teams. We're implementing agile processes, so we have cells for each product, and each cell has its own DevOps process. This means we have a DevOps process in GitHub, GitLab, and another tool. We have lots of costs and can't share experience between teams.

The idea was to unify everything in one product to ensure that we standardize DevOps practices on the same tool to have better knowledge and expertise and focus on a specific tool.

How has it helped my organization?

We had a lack of governance over DevOps processes, so we had some quality issues in the end when we released the software products. DevOps has helped to resolve those issues.

What is most valuable?

Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development. 

What needs improvement?

I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes. 

For how long have I used the solution?

I've been using DevOps for three years.

What do I think about the scalability of the solution?

Azure DevOps is scalable. 

How was the initial setup?

We have good people with a lot of experience in DevOps, so it's not complex for us. The most significant difficulty in adopting the tool was changing our past processes to move to the standardization model we defined with Microsoft DevOps.

What's my experience with pricing, setup cost, and licensing?

We have a yearly agreement with Microsoft to cover the different companies.

What other advice do I have?

I rate Azure DevOps nine out of 10. I would give it a perfect 10 if Microsoft offered personalized support. Sometimes we call Microsoft with requests, and it would be nice to have personalized processes with our specialized services.

We have two different approaches for products. One is to support products that we provide our customers. The other is creating a digital transformation strategy for new products. We are using DevOps in the latest products, and in the future, we are going to grow with support for products we have produced in the digital transformation. This is part of our roadmap to implement DevOps in all the processes in every technological area of our companies.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Test Advisory, Management & Implementation at a energy/utilities company with 51-200 employees
Real User
A complete package with good stability and scalability
Pros and Cons
  • "In Microsoft Azure DevOps, you have a one shop to get everything."
  • "If they could build up requirement traceability metrics, then it would be great."

What is our primary use case?

The purpose is for development and testing from the vendor side. Our company works as a vendor, client, and implementation partner. The vendor provides the product, and we make sure that it's implemented correctly for the client. The vendor uses it for the development and tracking of the requirement and the test cases, executions, and building storage.

My access to these tools is very limited because the DevOps pipeline and DevOps is mainly used by the engineering team of development, but the QA is also part of it. Once those people are established, then we are the extended hands or extended part of that for usage. Once they have the stories and features, they start the test cases and link on it. From that point, we just take it forward and once they have a code pull, then we would pull it and build it and deploy it into some QA enrollment.

There are around 20 people using DevOps in my company.

What is most valuable?

The best tool would be Azure DevOps. There are other tools with AWS and Google, but since Microsoft has solutions for everything, it's easier because it's all their tools. We may be using different tools in order to achieve all those things because they may not have an operating system or a pipeline, so maybe we are using some of the bill tools. In order to achieve DevOps, you may be using a set of different tools and connecting it. In Microsoft Azure DevOps, you have a one shop to get everything.

What needs improvement?

There isn't a requirement traceability matrix format. In ALM, we have a centralized repository of all the requirements in one place. But in DevOps, it works like a product requirement. In ALM we have the centralized repository of requirements where you can go and see the requirement coverage and discovery and so forth. But in DevOps, it has stories and test cases. Once that project is over, nobody is going back into that requirement. It's a good tool for development activity, tracking and getting all those metrics. If they can build up a requirement traceability matrix, then it would be great.

What do I think about the stability of the solution?

I haven't seen any issues with stability.

What do I think about the scalability of the solution?

The scalability of DevOps is good.

How are customer service and support?

We haven't had any issues with technical support. Whatever issues we've had, they were solved.

How was the initial setup?

I didn't see any complexity in the setup because everything is from Microsoft. The development tools and operation tools are coming from one shop, Microsoft, so it's easy to connect, plug in, and establish all those things. For Google Cloud or AWS, it's different because they use different tools in order to achieve what Microsoft is trying to achieve. For example, the CI/CD Pipeline.

Even in ALM or in the DevOps tool, it's initially a one-time setup.

What's my experience with pricing, setup cost, and licensing?

I don't know the pricing of DevOps. It would be much cheaper than ALM because ALM came out as a software product initially. Now they are moving into a cloud and subscription model. In that case, Microsoft is coming from Azure and the cloud and DevOps and software as a service, so it would be much cheaper, but the catch would be that they are trying to get money on all sides, like an operating system, Microsoft Office, or Microsoft Azure DevOps. 

The good part is that it's a complete package, but at the same time, once you've gone with them, you don't have much leverage to split out into some other activities because everything is interconnected and entwined by that time, and it would be like a monopoly. It won't be good if you try to split out at a later point in time because everything is connected—all our Microsoft products like operating systems, OfficeSuite, MS Teams, Azure DevOps, etc.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Engineer (Retail Group) at a retailer with 10,001+ employees
MSP
A comprehensive, easy-to-use, stable, and well-integrated solution that does everything in the development life cycle
Pros and Cons
  • "All features are good. Pipelines feature is great, and Boards and Artifacts features are also really good. It is really good at what it does. It is very comprehensive, and it has some really great aspects to it. It is very easy. It is probably one of the easiest to use DevOps tools in the industry, and it is well integrated."
  • "The administrative capabilities of the tool need a huge improvement. Its Wiki and reporting also need a lot of improvement. Their support can also be better."

What is our primary use case?

It is used for development and life cycle management within the company. We use the SaaS version. It is called Azure DevOps services.

How has it helped my organization?

It has absolutely improved the way our organization functions from a development lifecycle point of view. It has enabled teams to be more Agile and flexible.

What is most valuable?

All features are good. Pipelines module is comprehensive, Boards and Artifacts modules are also really extensive.

It is really good at what it does. It is very comprehensive, and it has some really great aspects to it. It has a easy to use UI. It is probably one of the easiest to use DevOps tools in the industry, and it is well integrated.

What needs improvement?

The administrative capabilities of the tool need a huge improvement. Its Wiki and Reporting functions also need a lot of improvement. Their support can also be better.

For how long have I used the solution?

I have been using it ever since it was created in 2012

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable because it is on the cloud. We have a very large user base and they're all IT-related. The users are engineers, product managers, and management. It is the entire IT organization.

How are customer service and technical support?

We use their technical support a lot. We have internal support, but we will also reach out to Microsoft to resolve problems. Their support is very good, but there is always room for improvement. It depends on the subject area. Sometimes, they have people who are not as well versed as others.

Which solution did I use previously and why did I switch?

We've been pretty much on the Microsoft products. We used to use Team Foundation Server, which was a Microsoft product. Before that, it used to be Visual Source Safe. We also used to be on PVCS, SVN and CVS.

How was the initial setup?

Being a SaaS solution, there is no setup.

What about the implementation team?

It was implemented in-house as we have a high level of in-house expertise in the ALM space.

What's my experience with pricing, setup cost, and licensing?

This area is very different for each and every organization and I would recommend that they research cost and pricing for their situation.

Which other solutions did I evaluate?

No, we did not evaluate any other options since we are heavily tied to the Microsoft stack. However over time, we have adopted other platforms (Java, Node, Python and others) since Azure DevOps is cross platform compatible with Linux, Windows, iOS and Andriod.

What other advice do I have?

If you're looking for a cross-platform solution that end-to-end does everything in the development life cycle, this would be a very good solution for you. If you're looking for a more siloed product that is specifically focused on one particular area of the lifecycle, this is definitely still an option, but you should also evaluate other options as well (Atlassian, IBM Rational,  MIcro Focus ALM, GitHub etc) for completeness.

I would rate Microsoft Azure DevOps a solid eight out of ten. It is really good at what it does, but it also has some solid areas of improvement that are needed. Once they have addressed those, it could be hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.