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Product and Systems Director at SPCM
Real User
Feb 19, 2022
Can be used to follow the whole development process and is easy to install
Pros and Cons
  • "I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us."
  • "I think the most usable thing is that you can follow the whole progress of the development process, which makes it very useful for us."
  • "As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive."
  • "As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive."

What is our primary use case?

There are two versions of Azure DevOps: the cloud version and the on-premises version. We use the cloud version in very few situations, but most of our software is based on Azure DevOps on-premises.

We are a software house, and we develop software. We use it to store our source code; that is, it is the repository for our source code.

We have different teams working on different products, and each one uses a different methodology and a different process. Azure DevOps helps with that. For instance, one group may be using Scrum as a methodology to develop their software. The other group could also be using Scrum but with CDCI (continuous development, continuous integration), which helps a lot when you have to develop, test, and deploy the solution.

What is most valuable?

I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.

What needs improvement?

As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive.

The second would be that the tool should integrate with some of the competitors. It doesn't matter if it's a big market; it's difficult when you have to integrate with other competitor's tools, like JIRA, for instance.

If you look at the competitor's tools, they integrate easily with Microsoft, but on Microsoft's side, it's not as easy. They have been changing, but still, there are a number of gaps there.

I've got teams that want to use Microsoft Project, not only to control the whole process of the development but also to control the whole project and software. I think Project should be integrated with DevOps.

For how long have I used the solution?

We have been using this solution for 10 years.

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What do I think about the stability of the solution?

It is very stable. I think the system is down only a couple of hours per year, so it's very stable.

What do I think about the scalability of the solution?

It's very scalable. We started using this solution 10 years ago, and it has evolved, We also have grown our software production, and so far, we have scope with all these situations.

How are customer service and support?

We haven't had any problems with the product, but every time we had some questions, technical support staff answered pretty fast, in less than 24 hours.

How was the initial setup?

The initial setup is pretty easy.

For the deployment, I think we had two people: one person from infrastructure and one who was a specialist in Azure DevOps. For maintenance, because we have about 80 people using this software, we only have one and a half people taking care of the software. That is, the infrastructure person does this part-time. He doesn't spend the whole day taking care of DevOps.

What was our ROI?

The ROI is very positive for us, but it's difficult to say how it would be if we had to pay for the solution. It's a very worthwhile product, but again, we don't have any comparisons because we don't pay anything for it.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure DevOps is an expensive solution.

What other advice do I have?

Get to know the product because it is complex and has many different possibilities.

It is worth having it, but you have to have an in-depth understanding and know what it is capable of doing. Otherwise, you're going to install it, and then it will be like having a very nice car in your garage that you don't know how to drive.

On a scale from one to ten, I would rate Microsoft Azure DevOps at eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Head of .NET Department at Evozon
MSP
Feb 17, 2022
Integrates well, scalable, and straightforward setup
Pros and Cons
  • "My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good."
  • "My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams, and the solution is well integrated with other Microsoft tools in one place, it is very good."
  • "Microsoft Azure DevOps could improve by having better integration with other email servers."
  • "Microsoft Azure DevOps could improve by having better integration with other email servers."

What is our primary use case?

Microsoft Azure DevOps is used for source code versioning, issue tracking, documentation storage, and sharing.

What is most valuable?

My team likes the integration that Microsoft Azure DevOps has with GitHub and Microsoft Teams. The solution is well integrated with other Microsoft tools in one place, it is very good.

What needs improvement?

Microsoft Azure DevOps could improve by having better integration with other email servers.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for a few years.

What do I think about the stability of the solution?

Microsoft Azure DevOps is quite stable. When we were configuring some continuous integration pipelines, we had some issues, but it was not a large issue.

What do I think about the scalability of the solution?

The solution is scalable enough for what we use it for, we have small teams of approximately 25 people. It's more than enough right now.

How are customer service and support?

We didn't have many incidents to contact the support about. However, they were decent.

Which solution did I use previously and why did I switch?

I was previously using Jira.

How was the initial setup?

The initial setup is straightforward. The configuration of Microsoft Azure DevOps could be better. The documentation needs to be improved.

What about the implementation team?

The implementation and maintenance of the solution are done by our DevOps department.

What's my experience with pricing, setup cost, and licensing?

We do not pay licenses for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
March 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,077 professionals have used our research since 2012.
Technical Sales Manager at Skhomo Technologies
Real User
Feb 10, 2022
It's a good tool that helps us manage the work our developers and software engineers do on-site, but it has a few things that tick me off
Pros and Cons
  • "Our technical sales staff and business development people need to know how far the developers are on any product that we're developing. DevOps makes it easier for you to see how far along they are with the work because they have a repository where they store everything. There is a portal where you can see what has been done, what has been tested, what is working, and what isn't. I have a huge dashboard with an overview of what the development team is doing from an executive point of view."
  • "DevOps makes it easier for you to see how far along developers are with the work because they have a repository where they store everything, and there is a portal where you can see what has been done, what has been tested, what is working, and what isn't."
  • "I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find."
  • "I would give it a higher rating, but there are a couple of things that tick me off."

What is our primary use case?

We are an application development company, so DevOps helps us manage the work our developers and software engineers do on-site. It's convenient for customers because everybody works from home due to COVID.

DevOps is used within our organization and we also encourage some of our clients who are interested in a development platform to use Azure DevOps, but we have other clients that actually prefer Red Hat or other platforms. We like Azure DevOps, but our cloud environment is AWS. We've done three implementations on AWS without any problem.

How has it helped my organization?

Our technical sales staff and business development people need to know how far the developers are on any product that we're developing. DevOps makes it easier for you to see how far along they are with the work because they have a repository where they store everything. There is a portal where you can see what has been done, what has been tested, what is working, and what isn't. I have a huge dashboard with an overview of what the development team is doing from an executive point of view.

I know exactly what they're working on. If the team is falling behind on a project, there's a project management module where I can see exactly what was supposed to be delivered and what hasn't been. 

What needs improvement?

I can't think of any specific things at the moment, but I've run into things that I didn't like. I came across something that I wanted to be changed in DevOps, but I can't remember what it was. It was a particular feature I was looking for that I couldn't find.

What do I think about the stability of the solution?

I'm happy with DevOps' stability. I've had problems with the Red Hat environment, but I think it also boils down still to implementation skills. We're a big Microsoft implementer, so we find Azure DevOps to be highly stable.

What do I think about the scalability of the solution?

DevOps is highly scalable. Before one of our clients decided to move to the cloud version of DevOps, they decided to try it in a small environment to see if they liked it. Previously, they had Team Foundation Server running on-premises, and we encouraged them to switch to DevOps. We set up a minimal environment and used it as a typical development environment. It wasn't for testing or anything. It was just a mini development environment that replicated their internal chassis.

Which solution did I use previously and why did I switch?

Before we started using DevOps, we were using Microsoft Team Foundation Server, which allowed the whole team to share work and collaborate. DevOps does that and a little more.

How was the initial setup?

Most of the time we just leave it on the cloud instead of deploying it on-prem, unless a client requests on-prem. In that case, we just replicate the cloud environment in the on-prem environment. There's no real difference, and we've had some clients who change and say they now prefer to have it on the cloud. 

After the subscription, which took about a day, we had our B environment up and running, and everything was transferred from on-prem to the cloud. In the older days, it would take you about a month. But now, to move, it actually took us, I think, almost a week, because the biggest challenge was moving the data more than the environment. Moving the environment, it took about, I think, a day or two. But the data was a bit of a problem.

What's my experience with pricing, setup cost, and licensing?

The cost of Azure DevOps is manageable. You have the option to purchase a license that is per user. You can choose based on the size of your team. For example, you can opt for a volume enterprise license or go for user-based licensing if you don't have a huge number of users. 

You can start with a smaller package and then scale up as needed. Let's say, for instance, you are a smaller company with about only 10 users of the environment. Then, two months later, you win the Powerball, and you get a billion dollars and bring in a thousand developers.

You have the flexibility to move from a small-team subscription to a big subscription easily. So you don't necessarily have to take the volume. The licensing model covers all three tiers, whereby you can have a volume license, individual users, or groups. 

We are using groups, and we've found it affordable because you cancel their license if someone leaves. When we get a new person, we repurchase the license. We pay a monthly subscription, but the annual licenses are cheaper because of the commitment. 

What other advice do I have?

I rate Azure DevOps seven out of 10. I would give it a higher rating, but there are a couple of things that tick me off.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Johan Bester - PeerSpot reviewer
Director at Rand Merchant Bank
Real User
Feb 9, 2022
We are 100% satisfied with it
Pros and Cons
  • "It is stable. I like Azure a lot. All our guys are Microsoft certified."
  • "We are 100% satisfied with it."
  • "Its setup is quite complex."
  • "Its initial setup is quite complex. There are a lot of caveats."

What is our primary use case?

I have been working with it for different projects and purposes. I'm basically the main architect for such solutions.

What is most valuable?

It is stable. I like Azure a lot. All our guys are Microsoft certified. 

What needs improvement?

It is fairly new, so there are a lot of changes, and because it keeps on changing, you need to adapt to those changes.

Its setup is quite complex.

What do I think about the stability of the solution?

It is stable.

How are customer service and support?

We never used Microsoft's technical support. We always get it right.

How was the initial setup?

Its initial setup is quite complex. There are a lot of caveats. Even if I can call a setup out of the box, it is not really out of the box.

What about the implementation team?

We managed everything on our own. It involved fitting other products with the existing product. If you don't encounter problems, you're not going to learn.

What other advice do I have?

We are 100% satisfied with it. I would rate it a nine out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Eli Harush - PeerSpot reviewer
Customer Solution Manager at DXC
Real User
Jan 30, 2022
It's a good tool for managing the CI/CD process
Pros and Cons
  • "It's a great product for the CI/CD process."
  • "We manage the full scope of all our projects on Azure DevOps, including all of our kits, bags, and user storage."
  • "Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features. It would be helpful if some things were clearer when we're adding attributes. For instance, sometimes we want to add some categories or attributes, and it's not so easy."
  • "Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features."

What is our primary use case?

We manage the full scope of all our projects on Azure DevOps, including all of our kits, bags, and user storage. DevOps encompasses the CI/CD process of every build as well as the customer requirements, QA, and deployment.

What needs improvement?

Compared to JIRA, I think Azure DevOps is missing some management elements, like some reporting features. It would be helpful if some things were clearer when we're adding attributes. For instance, sometimes we want to add some categories or attributes, and it's not so easy.

For how long have I used the solution?

I've been using DevOps for approximately four years.

What do I think about the stability of the solution?

Azure DevOps is mostly stable.

How are customer service and support?

We've used Microsoft support but for .NET Core or Azure DevOps.

How was the initial setup?

Installing Azure DevOps is pretty straightforward at the installation or admin stage. Deployment time depends on the service on my side, so it's mostly very fast.

What other advice do I have?

It's a great product for the CI/CD process, but DevOps lacks some features for project management, guide, user story, etc., so it's far from perfect. Compared to monday.com, JIRA, or others, they have some work to do.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Practice Director, Global Infrastructure Services at a computer software company with 10,001+ employees
Real User
Jan 22, 2022
Good for the purpose it is designed for and can be easily used by developers, but needs better reporting
Pros and Cons
  • "It is good for the purpose it is designed for. It is good for maintaining a repository of application code, creating pipelines for deploying the code, building the code, and deploying the code. It can be easily used by developers. There are no issues."
  • "It is good for the purpose it is designed for; it is good for maintaining a repository of application code, creating pipelines for deploying the code, building the code, and deploying the code, and it can be easily used by developers with no issues."
  • "Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are. We would like to know for how many applications we have done only the repository, but we have not yet done the build pipeline or deploy pipeline. Currently, there is no such report. We have to figure it out ourselves. There is no way to check how many applications are completing their build pipelines, how many applications are completing their deploy pipeline, how many are ready to use, and how many pipelines are working."
  • "Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are."

What is our primary use case?

It is for all the DevOps functions, such as managing the deployment of the code to the production environment. 

What is most valuable?

It is good for the purpose it is designed for. It is good for maintaining a repository of application code, creating pipelines for deploying the code, building the code, and deploying the code. It can be easily used by developers. There are no issues.

What needs improvement?

Reporting could be better. We would like to see how many applications are onboarded in DevOps and in which phase they are. We would like to know for how many applications only the repository is done, but we have not yet done the build pipeline or deploy pipeline. Currently, there is no such report. We have to figure it out ourselves. There is no way to check how many applications are completing their build pipelines, how many applications are completing their deploy pipeline, how many are ready to use, and how many pipelines are working.

For how long have I used the solution?

I have been using this solution for more than two years.

What do I think about the stability of the solution?

It is stable. It is also good performance-wise. There are no issues.

What do I think about the scalability of the solution?

We have more than 800 developers who are using this solution, and this is only a portion of the company. Across the company, there are many groups, and we have more than 2,00,000 employees. We are using DevOps across many customer projects and environments, and more than 50% of our projects are on DevOps.

How are customer service and support?

Their support is good.

How was the initial setup?

It is a cloud solution, and there is no installation. You just start using it.

We have one or two admins per project for deployment and maintenance.

What other advice do I have?

I would definitely recommend this solution to others. They can go ahead and use it.

I would rate it a seven out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Carlos Arturo Quiroga Quiroga - PeerSpot reviewer
Digital Architecture Corporate Leader at Banco Pichincha
Real User
Jan 19, 2022
It integrates well with other tools in the software development process, like quality testing, documentation, and agile development.
Pros and Cons
  • "Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development."
  • "Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development."
  • "I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes."
  • "I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes."

What is our primary use case?

We have separate DevOps processes for different teams. We're implementing agile processes, so we have cells for each product, and each cell has its own DevOps process. This means we have a DevOps process in GitHub, GitLab, and another tool. We have lots of costs and can't share experience between teams.

The idea was to unify everything in one product to ensure that we standardize DevOps practices on the same tool to have better knowledge and expertise and focus on a specific tool.

How has it helped my organization?

We had a lack of governance over DevOps processes, so we had some quality issues in the end when we released the software products. DevOps has helped to resolve those issues.

What is most valuable?

Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development. 

What needs improvement?

I think Azure DevOps could improve the traceability or business intelligence about the execution of DevOps processes. 

For how long have I used the solution?

I've been using DevOps for three years.

What do I think about the scalability of the solution?

Azure DevOps is scalable. 

How was the initial setup?

We have good people with a lot of experience in DevOps, so it's not complex for us. The most significant difficulty in adopting the tool was changing our past processes to move to the standardization model we defined with Microsoft DevOps.

What's my experience with pricing, setup cost, and licensing?

We have a yearly agreement with Microsoft to cover the different companies.

What other advice do I have?

I rate Azure DevOps nine out of 10. I would give it a perfect 10 if Microsoft offered personalized support. Sometimes we call Microsoft with requests, and it would be nice to have personalized processes with our specialized services.

We have two different approaches for products. One is to support products that we provide our customers. The other is creating a digital transformation strategy for new products. We are using DevOps in the latest products, and in the future, we are going to grow with support for products we have produced in the digital transformation. This is part of our roadmap to implement DevOps in all the processes in every technological area of our companies.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Trainer at a training & coaching company with 51-200 employees
Real User
Jan 9, 2022
Effective pipeline creation, beneficial task management, and reliable
Pros and Cons
  • "Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business."
  • "Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business."
  • "All of the tests of the applications are done on the mobile or web interface and it could be improved."
  • "The initial setup of this solution was complex. Every part of the implementation was difficult."

What is our primary use case?

We use Microsoft Azure DevOps for applications that analyze data and the data scientist creates the test data for the manual and automatic application tests. Here in Europe, we need anonymous synchronization of all data for testing.

We create special applications for creating data for direct tests.

What is most valuable?

Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business. 

What needs improvement?

All of the tests of the applications are done on the mobile or web interface and it could be improved.

The connection to Power BI could improve. Power BI is a very good platform for reporting and presenting processes, but a good engine does not exist to present the process development in time in Power BI. It's a typical business reporting tool.

For how long have I used the solution?

I have been using Microsoft Azure DevOps for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure DevOps is highly stable.

There are two options to build. The first option is to build in the cloud, which is very stable but not quickly. The second is to build the systems in the local networks. 

What do I think about the scalability of the solution?

We have 5 to 10 people using this solution in my organization. We have three DevOps and the others are the QA cluster.

How are customer service and support?

We do not use support from Microsoft, we have not had any problems.

How was the initial setup?

The initial setup of this solution was complex. Every part of the implementation was difficult.

For us to implement our production it took approximately 10 to 20 sprints. One sprint is two weeks.

What about the implementation team?

We require a three-person team for the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

All people who work on projects must have good staff in development in .net, and need to have certificates. The minimal certificate is the AZ-204 Azure developer, it is obligatory.

I rate Microsoft Azure DevOps a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.