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reviewer1208085 - PeerSpot reviewer
Sr. Devops Architect Manager at a computer software company with 1,001-5,000 employees
Real User
Mar 31, 2022
Scalable and stable
Pros and Cons
  • "It is stable, and we have had no issues with it."
  • "As for room for improvement, more features need to be added to the classic pipeline. The build and release pipelines are present, but there has not been much improvement there."

What needs improvement?

As for room for improvement, more features need to be added to the classic pipeline. The build and release pipelines are present, but there has not been much improvement there.

Apart from that, the reporting structure could be provided as well. Depending on how the company is using the technology, there may be other Microsoft tools that are better so that the integration and reporting will be easier.

For how long have I used the solution?

I've been using Microsoft Azure DevOps for almost five or six years.

What do I think about the stability of the solution?

It is stable, and we have had no issues with it.

What do I think about the scalability of the solution?

It is scalable.

Buyer's Guide
Microsoft Azure DevOps
August 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,076 professionals have used our research since 2012.

What other advice do I have?

I would rate this solution at eight on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zeeshan Arshad - PeerSpot reviewer
DevOps Engineer at a tech services company with 51-200 employees
Real User
Mar 31, 2022
Build pipelines are useful, and it is easy to deploy and good for monitoring purposes
Pros and Cons
  • "It is good for monitoring purposes. We are using the build pipelines of Microsoft Azure. They are also valuable."
  • "Their technical support is good."
  • "We are facing some problems because the capacity can only be measured within a project. It cannot be measured across multiple projects. So, the reporting needs to be enhanced, and there should be more graphs to be able to easily give the upper management insights about all the employees from different departments. It will be helpful for employee management. Currently, the managers over here are using Power BI for insights because the functionality of Azure DevOps Boards is not enough. So, we have to export the data into another visualization tool and get the results."
  • "We are facing some problems because the capacity can only be measured within a project. It cannot be measured across multiple projects."

What is most valuable?

It is good for monitoring purposes. We are using the build pipelines of Microsoft Azure. They are also valuable. 

What needs improvement?

We are facing some problems because the capacity can only be measured within a project. It cannot be measured across multiple projects. So, the reporting needs to be enhanced, and there should be more graphs to be able to easily give the upper management insights about all the employees from different departments. It will be helpful for employee management. Currently, the managers over here are using Power BI for insights because the functionality of Azure DevOps Boards is not enough. So, we have to export the data into another visualization tool and get the results.

We would like to have templates for work items. They are available in the Azure DevOps services on the server, but they are not available in the on-prem solution. We are using an on-prem server, and we are using version 2020.1119.

For how long have I used the solution?

I have been using this solution for almost four to five years.

What do I think about the stability of the solution?

It works well. There are no issues.

What do I think about the scalability of the solution?

It is easy to scale. In our organization, some teams are using it, and some teams are not using it. We probably have 80 to 100 people.

How are customer service and support?

Their technical support is good. We haven't faced many issues. As far as I remember, we have had only one issue. We raised a ticket for that, and they resolved the issue.

Which solution did I use previously and why did I switch?

I have also used Jira. We have more control over Jira than Azure DevOps, but we are using Azure DevOps for our technical side because our VMs and build pipelines are on Azure. So, it is better for us to use one solution rather than using multiple solutions.

How was the initial setup?

It is straightforward. It is not that complex.

In terms of maintenance, we only do maintenance when we have new upgrades. Other than that, we don't need to maintain it much. We have optimized the TFS and Azure DevOps database, and we have done indexing and optimized it. It is pretty good.

What other advice do I have?

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Azure DevOps
August 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,076 professionals have used our research since 2012.
Product and Systems Director at SPCM
Real User
Feb 19, 2022
Can be used to follow the whole development process and is easy to install
Pros and Cons
  • "I think the most usable thing is that you can follow the whole progress of the development process, which makes it very useful for us."
  • "As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive."

What is our primary use case?

There are two versions of Azure DevOps: the cloud version and the on-premises version. We use the cloud version in very few situations, but most of our software is based on Azure DevOps on-premises.

We are a software house, and we develop software. We use it to store our source code; that is, it is the repository for our source code.

We have different teams working on different products, and each one uses a different methodology and a different process. Azure DevOps helps with that. For instance, one group may be using Scrum as a methodology to develop their software. The other group could also be using Scrum but with CDCI (continuous development, continuous integration), which helps a lot when you have to develop, test, and deploy the solution.

What is most valuable?

I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.

What needs improvement?

As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive.

The second would be that the tool should integrate with some of the competitors. It doesn't matter if it's a big market; it's difficult when you have to integrate with other competitor's tools, like JIRA, for instance.

If you look at the competitor's tools, they integrate easily with Microsoft, but on Microsoft's side, it's not as easy. They have been changing, but still, there are a number of gaps there.

I've got teams that want to use Microsoft Project, not only to control the whole process of the development but also to control the whole project and software. I think Project should be integrated with DevOps.

For how long have I used the solution?

We have been using this solution for 10 years.

What do I think about the stability of the solution?

It is very stable. I think the system is down only a couple of hours per year, so it's very stable.

What do I think about the scalability of the solution?

It's very scalable. We started using this solution 10 years ago, and it has evolved, We also have grown our software production, and so far, we have scope with all these situations.

How are customer service and support?

We haven't had any problems with the product, but every time we had some questions, technical support staff answered pretty fast, in less than 24 hours.

How was the initial setup?

The initial setup is pretty easy.

For the deployment, I think we had two people: one person from infrastructure and one who was a specialist in Azure DevOps. For maintenance, because we have about 80 people using this software, we only have one and a half people taking care of the software. That is, the infrastructure person does this part-time. He doesn't spend the whole day taking care of DevOps.

What was our ROI?

The ROI is very positive for us, but it's difficult to say how it would be if we had to pay for the solution. It's a very worthwhile product, but again, we don't have any comparisons because we don't pay anything for it.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure DevOps is an expensive solution.

What other advice do I have?

Get to know the product because it is complex and has many different possibilities.

It is worth having it, but you have to have an in-depth understanding and know what it is capable of doing. Otherwise, you're going to install it, and then it will be like having a very nice car in your garage that you don't know how to drive.

On a scale from one to ten, I would rate Microsoft Azure DevOps at eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ingeniero de DevOps at Babel Software
Real User
Feb 18, 2022
Great serverless technology that makes it quicker and faster to deploy .NET applications
Pros and Cons
  • "It's a pretty problem-free solution."
  • "Azure services like serverless technology make it quicker and faster to deploy .NET applications, for example, and similarly, the Azure Portal is faster to put in services with specific functionality, making these kinds of features quicker to deploy and great for putting in functionalities that are specific."
  • "When we don't have some permissions, we have to research how to get them, and it's not obvious."

What is our primary use case?

I use it to, for example, build applications. Not just Subnet - also Java or in OGS. I deploy Windows applications and also mobile applications with Visual Studio App Center and Azure DevOps.

What is most valuable?

Azure services like serverless technology make it quicker and faster to deploy .NET applications, for example. Similarly, the Azure Portal is faster to put in services, for example, with specific functionality. These kinds of features are faster to deploy and to put in functionalities that are specific, which is great.

I like the Azure keyboard. Keyboard permits use, for example, connection streams in secret, in a safe manner. 

Sometimes I use also Azure SQL Database cloud, the serverless functionality. It's also very attractive because you can use something like a GP, like the protection of the data on the cloud. You can put a lot of information there, maybe not with banks, however, with other kinds of clients. 

The ability to have cognitive services is good. For example, I use a lot of Azure DevOps, for example, Cloud, Azure DevOps Cloud, and analytics views with, for example, Power BI on-premise if you have Power BI as a service. There is a lot of pipeline potential with Azure DevOps deploying, for example, Containers, to Kubernetes, Azure Kubernetes Service, and also a lot of Azure Container repositories and Azure Container instances. This is great for quickly deploying SonarQube in a container. These kinds of things are very attractive.

It's a pretty problem-free solution.

What needs improvement?

When we don't have some permissions, we have to research how to get them. It's not obvious. For example, deploying in order to do the connections, we need permissions for quotes or quotas. A specific quota might depend on an account. Sometimes we don't have the kind of support we need to work things out easily.

When you deploy in Yaml Pilot, for example, you need to note in Yaml how to associate the piling, the release with the word items. We need more information about how this is possible and more flexibility to make it happen. 

What other advice do I have?

My organization is a Microsoft partner.

I have Microsoft certifications. I always develop in Visual Studio, .NET, or Core, and now I work with Azure DevOps and also in Azure Portal.

I deployed in a hybrid environment as the clients have a lot of things on-premises. For example, the databases I use, for example, Redgate, plus Azure DevOps, or Apex with Azure DevOps, to deploy databases. In some cases, a lot of banks prefer their data on-premise. In other cases, I deploy to Azure App Services, for example, in the cloud. Also, I see things with Amazon Web Services and telephone, like multi-cloud.

I would rate the solution at a ten out of ten as it never gives me any problems. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Tourism Development at a tech services company with 51-200 employees
Real User
Jan 16, 2022
It allows us to manage a project and follow up with our business, development, and testing teams
Pros and Cons
  • "DevOps is easy to use because we can arrange each task in a project and follow up with the testing, development, and business teams, and we manage everything through this."
  • "I want DevOps to have more automated reminders about tasks that don't need management. We don't have reminders, so a project manager must track the tasks. It's not automatic."

What is our primary use case?

We use DevOps for backlogs and work items. We divide our releases into many sprints to keep our development on time, and we use DevOps to manage tasks for development or business teams.

What is most valuable?

DevOps is easy to use because we can arrange each task in a project and follow up with the testing, development, and business teams. We manage everything through this.

What needs improvement?

I want DevOps to have more automated reminders about tasks that don't need management. We don't have reminders, so a project manager must track the tasks. It's not automatic.

For how long have I used the solution?

We've been using Azure DevOps for three years. 

What do I think about the stability of the solution?

DevOps is stable. 

What do I think about the scalability of the solution?

DevOps is scalable. About 70 people use the solution on average. 

How was the initial setup?

Another team handles the implementation, so I wasn't involved. I'm on the business team. Two engineers are responsible for deploying and managing DevOps. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license. 

What other advice do I have?

I rate Azure DevOps eight out of 10. I prefer Jira, but both solutions are very nice. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1490172 - PeerSpot reviewer
SDET at a consultancy with 1,001-5,000 employees
Real User
Jan 10, 2022
Ability to run tests and has automation tools but integration process could be improved
Pros and Cons
  • "The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests."
  • "Something that could be improved is the initial setup with the integration of ReadyAPI."

What is our primary use case?

Our only use case with DevOps was for integration with ReadyAPI.

What is most valuable?

The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests.

What needs improvement?

Something that could be improved is the initial setup with the integration of ReadyAPI.

For how long have I used the solution?

I used this solution for six months.

What do I think about the stability of the solution?

Stability is fine. I was getting some errors, but that was due to my side of things.

What do I think about the scalability of the solution?

Scalability is fine.

How was the initial setup?

I would rate this solution 6 out of 10.

I did have some issues due to our organization, but it would be different for everyone. My advice is to reach out to support if you have any problems.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1200318 - PeerSpot reviewer
API | SOA | Integration | Application | Internet of Things Solution Architect at a computer software company with 10,001+ employees
Real User
Jan 10, 2022
Great all-round functionality with a very good project management feature
Pros and Cons
  • "Great project management feature and Git-based repository."
  • "The solution offers great features including the project management feature and the Git-based repository, and there is also the Azure pipelines and release artifact so you have all the functionality in one tool."
  • "The UI could be improved."
  • "The only area that requires improvement is the interface."

What is our primary use case?

We provide this solution to our clients. The company we're currently assisting has had a lot of issues using Jenkins and decided to move the CI/CD pipelines to Azure DevOps. I'm a solution architect and we are partners with Microsoft. 

What is most valuable?

The solution offers great features including the project management feature and the Git-based repository. There is also the Azure pipelines and release artifact so you have all the functionality in one tool. It's also a relatively cheap solution.  

What needs improvement?

The only area that requires improvement is the interface. 

What do I think about the stability of the solution?

Stability is good. 

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy. We had a team of three engineers dealing with implementation. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are very reasonable compared to other solutions. It's a good price.

What other advice do I have?

My only advice would be to go for the cloud version of DevOps, it's a better product. 

I rate the solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Product Owner at Day Insurance
Real User
Jan 10, 2022
The software covers the whole development cycle, from requirements analysis to deployment
Pros and Cons
  • "Azure DevOps is complete and meets all of your expectations. You can develop your own plugins to customize it however you want, so it's highly flexible. We develop personalized plugins or use ones that other programmers create for the Azure Marketplace."
  • "Azure DevOps is complete and meets all of your expectations."
  • "Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it."

What is our primary use case?

We use Azure DevOps for the entire lifecycle of software development, starting with requirements analysis. After that, we use it to continue the process of development and deployment.

What is most valuable?

Azure DevOps is user-friendly. The UI and the UX are perfect. Their software covers the whole development cycle, from requirements analysis to deployment. In particular, it's helpful in the requirements analysis phase. You can apply your methodology or Agile framework from the beginning. After choosing the framework, like Agile or Scrum, Azure DevOps provides many features, like user stories, tasks, managing boards, and those kinds of things.

Azure DevOps is complete and meets all of your expectations. You can develop your own plugins to customize it however you want, so it's highly flexible. We develop personalized plugins or use ones that other programmers create for the Azure Marketplace. 

This makes up for any possible deficiency in Azure DevOps features. If you want some capability that Azure DevOps doesn't provide, you can develop your plugin or customize any part of it. The options for customization make it worthwhile for any software development.

What needs improvement?

Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it.

For how long have I used the solution?

I've been working with DevOps for about five years.

What do I think about the stability of the solution?

DevOps is totally stable. And if there are any problems, Microsoft patches them as soon as possible.

What do I think about the scalability of the solution?

When you enter into Microsoft ecosystem, you can scale any part of the product in this ecosystem. For example, you can connect Azure DevOps to Microsoft SharePoint for knowledge or document management. You can connect Azure DevOps to OneDrive for storage. You can connect it with Skype for chatting or Outlook. 

How are customer service and support?

We don't use support from Microsoft. We mostly solve problems by searching for solutions on sites like GitHub and that kind of thing. 

Which solution did I use previously and why did I switch?

I've used Atlassian products like Jira, Confluence, and HipChat, but I prefer Azure DevOps and the Microsoft ecosystem.

How was the initial setup?

It is effortless to set up DevOps. All Microsoft products are user-friendly and easy to install. If you run into any obstacles, you can use Microsoft library or MSDN for any further help that you need. Microsoft provides a lot of wizards that you can use to solve your problem.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1145238 - PeerSpot reviewer
Devops Engineer at a manufacturing company with 10,001+ employees
Real User
Jan 6, 2022
Provides great agile management of projects, is stable with good customer support
Pros and Cons
  • "Provides agile management of projects."
  • "The solution is easily scalable because it runs on the cloud and everything is managed by Microsoft."
  • "Reporting across multiple projects could be improved."

What is our primary use case?

We use it for planning, pipeline management and testing, as well as using it as a CI/CD tool.

What is most valuable?

I like the agile management of projects, running stand-ups and the like. The pipeline management feature is great.  

What needs improvement?

We'd like to see an improvement in reporting across multiple projects. The same applies to improving program visibility so that project managers can get that pane of glass to assist with their work. It would be a big win for a lot of users as well as a good addition to the tool. 

For how long have I used the solution?

We've been using this solution for close to four years. 

What do I think about the stability of the solution?

The solution is stable. There are still the occasional issues but on average it's very stable. 

What do I think about the scalability of the solution?

The solution is easily scalable because it runs on the cloud and everything is managed by Microsoft. We don't do anything in terms of increasing capacity so when more users are added the increased capacity is automatically managed. 

How are customer service and support?

We haven't made a lot of calls to technical support but when we have their response has been good and quick. 

How was the initial setup?

We have a DevOps engineer who carried out the implementation for us and I believe it was relatively easy. 

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1689300 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 201-500 employees
Reseller
Oct 10, 2021
Easy to set up, allows for third-party extensions, and is pretty scalable
Pros and Cons
  • "We have a solid base and can do everything with DevOps, and it is possible to add third-party extensions to increase the usability of the product."
  • "Some things like project management, tasks, progress, and having work progress views require us to use some external tools, or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps."

What is our primary use case?

We primarily use the solution for our internal development and we have some clients that require some consulting around some DevOps functionality.

We use the product for the development process for the repository, for the tracking of the tasks in the boards, and for the pipeline for CINCD.

What is most valuable?

The test plan is one feature that we are exploring more right now. This is a great feature that we want to deeper into.

We have a solid base. We can do everything with DevOps.

It is possible to add third-party extensions to increase the usability of the product.

The initial setup is very simple. 

We have found the solution to be scalable.

The solution, for the most part, is stable. 

What needs improvement?

Some things, like project management, tasks, progress, and having work progress views, require us to use some external tools or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps. They need to expand the solution's offering.

For how long have I used the solution?

While I have used the solution for two years, the company has some personnel that have used it for longer. Our development team may have used it for four or five years. 

What do I think about the stability of the solution?

The product is stable. We had some regional degradations a few months ago, however, it wasn't too much. For the most part, it's reliable and there aren't bugs or glitches. 

What do I think about the scalability of the solution?

The solution is scalable. If we need to expand it we can do so. 

How are customer service and support?

We've never had to contact technical support. I cannot speak to how helpful or responsive they would be, as I've never dealt with them directly. 

How was the initial setup?

The initial setup is very simple and straightforward. It is not difficult or complex. 

We use the online version. We don't have to deploy the tool. We don't have to put in a lot of effort as we already have the pipelines in the TFS. We just move it to Azure DevOps. 

Which other solutions did I evaluate?

I'm a solution provider. I sell Azure DevOps and I have a client that was looking to analyze some differences between Jira and Azure DevOps. Therefore, I have evaluated Jira a bit for them.

What other advice do I have?

We are both a reseller and a partner of Microsoft.

We always use the latest version of the solution. 

I would recommend this product to other companies and users. If a company or a team doesn't know how to work with Azure DevOps, the advice I would give is to find someone that knows the tool and do a POC first to make sure you understand everything a bit better before diving right in. 

In general, I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.