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reviewer1490172 - PeerSpot reviewer
SDET at a consultancy with 1,001-5,000 employees
Real User
Jan 10, 2022
Ability to run tests and has automation tools but integration process could be improved
Pros and Cons
  • "The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests."
  • "Something that could be improved is the initial setup with the integration of ReadyAPI."

What is our primary use case?

Our only use case with DevOps was for integration with ReadyAPI.

What is most valuable?

The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests.

What needs improvement?

Something that could be improved is the initial setup with the integration of ReadyAPI.

For how long have I used the solution?

I used this solution for six months.

Buyer's Guide
Microsoft Azure DevOps
October 2026
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What do I think about the stability of the solution?

Stability is fine. I was getting some errors, but that was due to my side of things.

What do I think about the scalability of the solution?

Scalability is fine.

How was the initial setup?

I would rate this solution 6 out of 10.

I did have some issues due to our organization, but it would be different for everyone. My advice is to reach out to support if you have any problems.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1200318 - PeerSpot reviewer
API | SOA | Integration | Application | Internet of Things Solution Architect at a computer software company with 10,001+ employees
Real User
Jan 10, 2022
Great all-round functionality with a very good project management feature
Pros and Cons
  • "Great project management feature and Git-based repository."
  • "The solution offers great features including the project management feature and the Git-based repository, and there is also the Azure pipelines and release artifact so you have all the functionality in one tool."
  • "The UI could be improved."
  • "The only area that requires improvement is the interface."

What is our primary use case?

We provide this solution to our clients. The company we're currently assisting has had a lot of issues using Jenkins and decided to move the CI/CD pipelines to Azure DevOps. I'm a solution architect and we are partners with Microsoft. 

What is most valuable?

The solution offers great features including the project management feature and the Git-based repository. There is also the Azure pipelines and release artifact so you have all the functionality in one tool. It's also a relatively cheap solution.  

What needs improvement?

The only area that requires improvement is the interface. 

What do I think about the stability of the solution?

Stability is good. 

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy. We had a team of three engineers dealing with implementation. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are very reasonable compared to other solutions. It's a good price.

What other advice do I have?

My only advice would be to go for the cloud version of DevOps, it's a better product. 

I rate the solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Microsoft Azure DevOps
October 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,574 professionals have used our research since 2012.
Product Owner at Day Insurance
Real User
Jan 10, 2022
The software covers the whole development cycle, from requirements analysis to deployment
Pros and Cons
  • "Azure DevOps is complete and meets all of your expectations. You can develop your own plugins to customize it however you want, so it's highly flexible. We develop personalized plugins or use ones that other programmers create for the Azure Marketplace."
  • "Azure DevOps is complete and meets all of your expectations."
  • "Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it."

What is our primary use case?

We use Azure DevOps for the entire lifecycle of software development, starting with requirements analysis. After that, we use it to continue the process of development and deployment.

What is most valuable?

Azure DevOps is user-friendly. The UI and the UX are perfect. Their software covers the whole development cycle, from requirements analysis to deployment. In particular, it's helpful in the requirements analysis phase. You can apply your methodology or Agile framework from the beginning. After choosing the framework, like Agile or Scrum, Azure DevOps provides many features, like user stories, tasks, managing boards, and those kinds of things.

Azure DevOps is complete and meets all of your expectations. You can develop your own plugins to customize it however you want, so it's highly flexible. We develop personalized plugins or use ones that other programmers create for the Azure Marketplace. 

This makes up for any possible deficiency in Azure DevOps features. If you want some capability that Azure DevOps doesn't provide, you can develop your plugin or customize any part of it. The options for customization make it worthwhile for any software development.

What needs improvement?

Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it.

For how long have I used the solution?

I've been working with DevOps for about five years.

What do I think about the stability of the solution?

DevOps is totally stable. And if there are any problems, Microsoft patches them as soon as possible.

What do I think about the scalability of the solution?

When you enter into Microsoft ecosystem, you can scale any part of the product in this ecosystem. For example, you can connect Azure DevOps to Microsoft SharePoint for knowledge or document management. You can connect Azure DevOps to OneDrive for storage. You can connect it with Skype for chatting or Outlook. 

How are customer service and support?

We don't use support from Microsoft. We mostly solve problems by searching for solutions on sites like GitHub and that kind of thing. 

Which solution did I use previously and why did I switch?

I've used Atlassian products like Jira, Confluence, and HipChat, but I prefer Azure DevOps and the Microsoft ecosystem.

How was the initial setup?

It is effortless to set up DevOps. All Microsoft products are user-friendly and easy to install. If you run into any obstacles, you can use Microsoft library or MSDN for any further help that you need. Microsoft provides a lot of wizards that you can use to solve your problem.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1145238 - PeerSpot reviewer
Devops Engineer at a manufacturing company with 10,001+ employees
Real User
Jan 6, 2022
Provides great agile management of projects, is stable with good customer support
Pros and Cons
  • "Provides agile management of projects."
  • "The solution is easily scalable because it runs on the cloud and everything is managed by Microsoft."
  • "Reporting across multiple projects could be improved."

What is our primary use case?

We use it for planning, pipeline management and testing, as well as using it as a CI/CD tool.

What is most valuable?

I like the agile management of projects, running stand-ups and the like. The pipeline management feature is great.  

What needs improvement?

We'd like to see an improvement in reporting across multiple projects. The same applies to improving program visibility so that project managers can get that pane of glass to assist with their work. It would be a big win for a lot of users as well as a good addition to the tool. 

For how long have I used the solution?

We've been using this solution for close to four years. 

What do I think about the stability of the solution?

The solution is stable. There are still the occasional issues but on average it's very stable. 

What do I think about the scalability of the solution?

The solution is easily scalable because it runs on the cloud and everything is managed by Microsoft. We don't do anything in terms of increasing capacity so when more users are added the increased capacity is automatically managed. 

How are customer service and support?

We haven't made a lot of calls to technical support but when we have their response has been good and quick. 

How was the initial setup?

We have a DevOps engineer who carried out the implementation for us and I believe it was relatively easy. 

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Owner and Senior Consultant at a tech services company with 1-10 employees
Real User
Oct 24, 2021
Simple to use, numerous add-ons, and versatile work items, but user management is difficult.
Pros and Cons
  • "The work items option is incredibly flexible."
  • "When you compare with Jira, there is a lack of progress features."
  • "Unfortunately, managing users in Azure is a very complicated issue."

What is our primary use case?

A common use case of Microsoft Azure DevOps is the use of work items and then connecting them to Git repositories and their updates. It is primarily used for item and code management.

What is most valuable?

The work items option is incredibly flexible.

There are multiple add-ons available.

It is easy to use.

The entry point is adequate.

What needs improvement?

When you compare with Jira, there is a lack of progress features.

I would like to be able to customize the product using add-ons or a similar mechanism.

Scalability is an area where they could advance and make changes.

Unfortunately, managing users in Azure is a very complicated issue. We also have a problem with one of their other tools, which is Teams. The Team messaging has caused us some trouble because they have what is called organization, in addition to the users, but it doesn't work very well.

Technical support needs improvement.

I would like to see scalability, dashboards, KPIs, measurements, and some visual management assistance improved in the next release.

For how long have I used the solution?

I have been working with Microsoft Azure DevOps for one year.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft Azure DevOps is a stable product.

What do I think about the scalability of the solution?

This solution is used by 20 people in our organization.

It appears to be simple, but based on the work items and project management aspects, I believe there are few options for scaling it up in terms of dashboards and KPIs.

How are customer service and support?

I contacted technical support about managing users in Azure. Unfortunately, they were able to resolve this issue for us.

We tried several times and we did not get the answer we expected to get.

Which solution did I use previously and why did I switch?

I use Jira as well as TFS.

How was the initial setup?

The initial setup is straightforward. It is simple to install.

Other than the initial setup, it does not require any maintenance.

What about the implementation team?

It was implemented internally.

What's my experience with pricing, setup cost, and licensing?

The majority of the components are reasonably priced. Testing is one of the more expensive components. When you compare it, it is approximately $3 per month for the other components and $45 or $50 for the Testing component. It costs ten times as much as the other components.

What other advice do I have?

I would recommend this solution to others who may be interested in using it.

I would rate Microsoft Azure DevOps a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Project Manager at Systems Limited
Real User
Oct 19, 2021
Gives you the ability to run test cases, but query functions aren't as helpful as other solutions
Pros and Cons
  • "You can have test cases in DevOps but not in JIRA. And, DevOps has advantages in terms of executing those test cases."
  • "With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options."
  • "I don't like the DevOps' boards at all. It's more complicated than JIRA, I think."

What needs improvement?

With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options. So, I think this query option should be there in the DevOps also. Also, I don't like the DevOps' boards at all. It's more complicated than JIRA, I think. So, DevOps can improve in terms of its boards, work items, and filters. 

Then there is also an issue with user access. We have about 10 to 15 users that we can add to DevOps. But only the first five users have basic level access, and the rest have stakeholder access. That means they can change the task status but not add or do anything. I think Microsoft should remove this restriction from DevOps. With the access restrictions, it's tough for us to add any status for our users or filter anything on the boards. So, Microsoft should add this functionality for the other roles as well.

What do I think about the stability of the solution?

DevOps is a stable solution.

How are customer service and support?

It's average. It's not better than JIRA. It's average because many things need to be improved by Microsoft in all their products.

How was the initial setup?

Setting up DevOps is easy. 

What's my experience with pricing, setup cost, and licensing?

We pay for DevOps when we use it for our clients. But for personal and internal projects, we can use the free version. But there are restrictions on the trial plan. It should also be available for free use. However, the trial version of DevOps is free for only five basic users. So, I think it should be free for others also. And other extensions like test plan creation should also be available for the basic users, at least. We have to purchase the license for this.

Which other solutions did I evaluate?

We use both JIRA and DevOps. The main difference between DevOps and JIRA is the test cases. You can have test cases in DevOps but not in JIRA. And, DevOps has advantages in terms of executing those test cases. You can develop releases from DevOps but not from JIRA. At the same time, JIRA's jQuery is the best. I don't like the grouping and filtering in DevOps. 

What other advice do I have?

I rate Microsoft Azure DevOps seven out of 10. I would recommend it to others. It's a nice and helpful tool.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
C# Developer at a financial services firm with 51-200 employees
Real User
Oct 10, 2021
The nice thing about it is its modular design
Pros and Cons
  • "The nice thing about Visual Studio Code is that it's a modular design. So if you're working on a strange language that has a different syntax, you can just get a plugin that'll format your code for you based on the language it's in."
  • "Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T."
  • "Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done."

What is most valuable?

The plugins are the biggest thing. I like how Visual Studio is designed as a shell application, and then the plugins make it do what you want it to do.

What needs improvement?

Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T.

For how long have I used the solution?

I've been working with Microsoft Visual Studio since it first came out in 1997, so about 24 years.

What do I think about the stability of the solution?

Visual Studio is very stable.

What do I think about the scalability of the solution?

I don't think scale applies to Visual Studio because it's a developer tool. And I haven't had a lot of experience with massive projects where multiple teams are working on the same source code. I've only worked on a team of a few people.

How are customer service and support?

I think support is probably pretty decent, but I've never had to use it. I just look at Visual Studio's source code to troubleshoot it. 

How was the initial setup?

The setup is pretty straightforward. Visual Studio runs pretty fast.

What other advice do I have?

I'd say Visual Studio is a nine out of 10. If you're thinking about adopting Visual Studio, research the kind of functionality you need. The nice thing about Visual Studio Code is that it's a modular design. So if you're working on a strange language that has a different syntax, you can just get a plugin that'll format your code for you based on the language it's in.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1689300 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 201-500 employees
Reseller
Oct 10, 2021
Easy to set up, allows for third-party extensions, and is pretty scalable
Pros and Cons
  • "We have a solid base and can do everything with DevOps, and it is possible to add third-party extensions to increase the usability of the product."
  • "Some things like project management, tasks, progress, and having work progress views require us to use some external tools, or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps."

What is our primary use case?

We primarily use the solution for our internal development and we have some clients that require some consulting around some DevOps functionality.

We use the product for the development process for the repository, for the tracking of the tasks in the boards, and for the pipeline for CINCD.

What is most valuable?

The test plan is one feature that we are exploring more right now. This is a great feature that we want to deeper into.

We have a solid base. We can do everything with DevOps.

It is possible to add third-party extensions to increase the usability of the product.

The initial setup is very simple. 

We have found the solution to be scalable.

The solution, for the most part, is stable. 

What needs improvement?

Some things, like project management, tasks, progress, and having work progress views, require us to use some external tools or to create our own internal tools. These are not native to DevOps. It would be ideal if, instead of searching for third-party solutions, they had these feature sets or capabilities included under DevOps. They need to expand the solution's offering.

For how long have I used the solution?

While I have used the solution for two years, the company has some personnel that have used it for longer. Our development team may have used it for four or five years. 

What do I think about the stability of the solution?

The product is stable. We had some regional degradations a few months ago, however, it wasn't too much. For the most part, it's reliable and there aren't bugs or glitches. 

What do I think about the scalability of the solution?

The solution is scalable. If we need to expand it we can do so. 

How are customer service and support?

We've never had to contact technical support. I cannot speak to how helpful or responsive they would be, as I've never dealt with them directly. 

How was the initial setup?

The initial setup is very simple and straightforward. It is not difficult or complex. 

We use the online version. We don't have to deploy the tool. We don't have to put in a lot of effort as we already have the pipelines in the TFS. We just move it to Azure DevOps. 

Which other solutions did I evaluate?

I'm a solution provider. I sell Azure DevOps and I have a client that was looking to analyze some differences between Jira and Azure DevOps. Therefore, I have evaluated Jira a bit for them.

What other advice do I have?

We are both a reseller and a partner of Microsoft.

We always use the latest version of the solution. 

I would recommend this product to other companies and users. If a company or a team doesn't know how to work with Azure DevOps, the advice I would give is to find someone that knows the tool and do a POC first to make sure you understand everything a bit better before diving right in. 

In general, I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Process Manager at a marketing services firm with 201-500 employees
Real User
Top 20
Sep 7, 2021
User-friendly, good performance, has good support, and connects well with PowerBI
Pros and Cons
  • "It is easy to use, we are able to generate many different types of reports from Azure, it connects well to PowerBI, and the performance is good."
  • "There are certain features, and reporting that can only be used in PowerBI, but not directly in DevOps."

What is our primary use case?

We use this solution for project management and delivery.

What is most valuable?

It is easy to use.

We are able to generate many different types of reports from Azure. It connects well to PowerBI. 

The performance is good.

What needs improvement?

They could have more reporting features added to the dashboard. There are certain features, and reporting that can only be used in PowerBI, but not directly in DevOps. 

We would like to have the same calculated reports that can be accessed in PowerBI, available in Microsoft Azure DevOps. 

For how long have I used the solution?

We have been using Microsoft Azure DevOps for the last two and a half years.

What do I think about the stability of the solution?

Microsoft Azure DevOps is a stable product.

What do I think about the scalability of the solution?

It is easy to scale. We have approximately 250 employees in our organization who use this solution.

How are customer service and technical support?

We have contacted technical support. They provided us with a fast resolution.

Which solution did I use previously and why did I switch?

We are using Azure, and TFS now. We are also planning to migrate to AWS as well.

How was the initial setup?

The installation was easy.

We have an IT team of four to manage and deploy this solution.

What other advice do I have?

I would definitely recommend this solution to others who are interested in using it.

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1517448 - PeerSpot reviewer
Consultant at a computer software company with 11-50 employees
Consultant
Sep 5, 2021
Reliable, easy to setup, and feature-rich but there should be better integration with GitHub
Pros and Cons
  • "I definitely like the pipelines and the ease of management once you're in an enterprise, the controlling security, the ease of access, the free plans, the developer plans, and the licensing structure in general."
  • "Definitely, there should be more integration between GitHub and Azure DevOps."
  • "I would like there to be more seamless integration with GitHub. Azure DevOps seems to be targeted towards enterprises and GitHub is the ugly sister, so to speak, that you come about in the enterprise."

What is our primary use case?

I work as a DevOps Engineer. I use this solution as an end-user.

What is most valuable?

I definitely like the pipelines and the ease of management once you're in an enterprise. 

The controlling security, the ease of access, the free plans, and the developer plans.

I also like the licensing structure in general.

What needs improvement?

I would like there to be more seamless integration with GitHub. 

Azure DevOps seems to be targeted towards enterprises and GitHub is the ugly sister, so to speak, that you come about in the enterprise. 

There is no real interaction between the products, which is a real shame since they are both developed by Microsoft. 

Definitely, there should be more integration between GitHub and Azure DevOps.

For how long have I used the solution?

I have been working with Microsoft Azure DevOps for a couple of years, ever since they changed their name from Visual Studio Team Services.

What do I think about the stability of the solution?

Microsoft Azure DevOps is definitely stable.

Which solution did I use previously and why did I switch?

I have experience with Azure Bicep and Paraform.

How was the initial setup?

The initial setup is quite easy.

What's my experience with pricing, setup cost, and licensing?

The licensing structure is good.

What other advice do I have?

Definitely, I would recommend this solution. I would still look into your team goals and what tools you already know. 

GitHub is more community-driven, with more modules that are easy to access. 

Azure DevOps is more integrated with Azure as a platform, and that is important to consider when you consider DevOps in general or Azure DevOps.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Microsoft Azure DevOps Report and get advice and tips from experienced pros sharing their opinions.