We are a product company, and we use Azure DevOps for product development. It is our backend platform, and we use it for all of our development activities.
CTO at Cantier Inc
We use it for all of our development activities, and it is a complete solution with good reliability and scalability
Pros and Cons
- "You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product."
- "You get a complete solution with Azure DevOps; you can do everything in one place, starting from requirement gathering until you release the product, and it is a reliable, scalable, and handy product."
- "Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool."
- "They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home."
- "Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective."
- "Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market."
What is our primary use case?
What is most valuable?
You get a complete solution with Azure DevOps. You can do everything in one place, starting from requirement gathering until you release the product. It is a reliable, scalable, and handy product.
What needs improvement?
Its testing features are limited and can be improved a little more. They should provide more options from the testing and build perspective. Currently, we have to use a third-party product for testing. It would be great if it has more than one testing tool.
They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home.
Its UI can be easier and more customer-friendly. The UI can be improved from the project management and agile perspective.
Its price can also be reduced. It would be great if they are a little bit more competitive in terms of pricing because many open-source products are currently available in the market.
For how long have I used the solution?
I have been using DevOps within the last 12 months.
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What do I think about the stability of the solution?
It is definitely a reliable solution. That's why we have been using it for quite some time.
What do I think about the scalability of the solution?
It is scalable. There are no issues in terms of scalability. Currently, we have around 100 users. Its usage will definitely increase because a lot of new projects are coming.
How are customer service and support?
When migrating from TFS to Azure DevOps, we didn't get great support and response from Microsoft.
How was the initial setup?
Its initial setup was a little complex for us. We had been using TFS for quite some time, and migration was a bit difficult for us. We didn't get great support and response from Microsoft. We had limited resources in terms of support, and that's why it took us longer to figure out how to migrate from TFS.
What's my experience with pricing, setup cost, and licensing?
It has an annual subscription. It can be cheaper for partners. Many open-source products are available in the market, and it would be great if they can be a little bit more competitive in terms of pricing. A lot of startups are looking for an open-source, free, or cheap solution. If they can accommodate such requirements, it will be good for the product in the long run.
What other advice do I have?
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Architect at a manufacturing company with 10,001+ employees
A user-friendly DevOps server with a useful backlog item creation feature
Pros and Cons
- "It's very user-friendly, and the documentation is good. The most valuable feature is backlog item creation, where we pick features and other things. The burndown chart created for projects to be maintained by the development teams is also useful."
- "In our organization, Microsoft Azure DevOps helps senior leadership go in and check the project status and how much effort has been put in by the development team."
- "Integration and plugins for other tools could better. Like if you want to integrate the DevOps with other tools that are in the market. This could be for the engineering tools to check code quality, application security tools, and DevOps dashboard tools."
- "Integration and plugins for other tools could be better, like if you want to integrate DevOps with other tools that are in the market."
What is our primary use case?
We use Microsoft Azure DevOps to maintain our project. We create a project in a good DevOps, and then we add the backlog items. The product owner adds the backlog items, and then the development team. The repository is also built into that. We have a private Git report for the project. Under reports, we can create a repository for the big projects and maintain the source code.
Developers can commit and make a full request. For example, configure Jenkins, reconfigure Jenkins with the repository credentials, and then use it for linking. We don't use the pipeline available to us, and we use Jenkins for CSC.
How has it helped my organization?
In our organization, Microsoft Azure DevOps helps senior leadership go in and check the project status and how much effort has been put in by the development team. They can also pick, choose, and add features to be used by the development team. It's like a backlog management tool that helps improve and support projects.
What is most valuable?
It's very user-friendly, and the documentation is good. The most valuable feature is backlog item creation, where we pick features and other things. The burndown chart created for projects to be maintained by the development teams is also useful.
What needs improvement?
Integration and plugins for other tools could better. Like if you want to integrate the DevOps with other tools that are in the market. This could be for the engineering tools to check code quality, application security tools, and DevOps dashboard tools.
They could also make the implementation easier. The test plan also has basic features that are not user-friendly. It should also have integrations with test automation tools. We need a test plan, automation testing, and EA-based testing.
For how long have I used the solution?
We have been using Microsoft Azure DevOps for more than four years.
How are customer service and technical support?
We haven't got any issues with the technical support area.
How was the initial setup?
The initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing cost per user is approximately $11 to $15. We have about 400 users, but not all are active. We have around 200 to 300 active users.
What other advice do I have?
I would recommend this solution to new users if it's a simple project. If you want JIRA, you'll need to have JIRA software for backlog management.
On a scale from one to ten, I would give Microsoft Azure DevOps an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
March 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.
Director of Strategy at a financial services firm with 1,001-5,000 employees
Easy to use, with good monitoring and tracking
Pros and Cons
- "I like the tracking and that we can monitor our velocity."
- "This includes the ability to build and customize sprints, and I like the tracking and that we can monitor our velocity."
- "When converting to DevOps, it was difficult to map."
- "I wasn't part of the conversion from Jira to DevOps but it was a painful process. We lost data, things didn't map."
What is our primary use case?
We are an agile shop. We use it to build our sprints and for our user stories. We have everything aligned in epics and we track all of our requirements and our velocity.
What is most valuable?
We are still getting used to it and there is a lot that I haven't looked at yet. For me, at this early stage, the most valuable features are the basic functionality. This includes the ability to build and customize sprints.
I like the tracking and that we can monitor our velocity.
It took a bit longer to figure out, but now that we have, it's easy to use.
What needs improvement?
When converting to DevOps, it was difficult to map.
For how long have I used the solution?
I have been using Microsoft Azure DevOps since October 2020 when we converted from Jira to DevOps.
What do I think about the stability of the solution?
It's stable now that it is up and running. It was a steep learning curve, but not the fault of DevOps. We did not put together adequate training.
What do I think about the scalability of the solution?
Others in the company may have scaled this solution. I have not explored this area yet.
How are customer service and technical support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
Previously, we were using Jira. Now that DevOps is running, I find that for what I am doing, does the same things as Jira. The main difference is in naming convention and layout.
How was the initial setup?
I wasn't part of the conversion from Jira to DevOps but it was a painful process. We lost data, things didn't map. My Scrum Master who used it was not happy with the process.
What other advice do I have?
I would rate Microsoft Azure DevOps and eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Installation Engineer at CTCI
Stable, scalable, and good for source code control and task management
Pros and Cons
- "Most of the features are very valuable for us, especially the source code control and task management."
- "Microsoft Azure DevOps is very useful in terms of management."
- "The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else. Its initial configuration is also a little bit difficult."
- "The main issue that I have is the connection speed. Sometimes, the response is too slow."
What is our primary use case?
We are trying to move our entire DevOps cycle to Azure DevOps. It includes test management, source code control, and some parts of CSED.
It is deployed on the cloud, so we always have its latest version.
What is most valuable?
Most of the features are very valuable for us, especially the source code control and task management.
What needs improvement?
The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else.
Its initial configuration is also a little bit difficult.
For how long have I used the solution?
I have been using this solution for almost one year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. Currently, we have around ten users. We hope to increase its usage.
How are customer service and technical support?
I didn't have to get in touch with them. I didn't have any technical issues.
Which solution did I use previously and why did I switch?
We have used Jira and TFS. Microsoft Azure DevOps is very useful in terms of management. We are trained to be the users of the DevOps services, but with Jira and TFS, we also had to manage the server, which we didn't want. We wanted to eliminate this kind of effort and just wanted to publish our own developments without having to manage the server.
How was the initial setup?
It is a cloud solution, so there is no installation. Its initial configuration takes some time and is not very easy.
What other advice do I have?
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Director at Alstom Ferroviaria S.p.A.
Allows us to easily build and deploy applications
Pros and Cons
- "Overall, so far we have no major issues to report."
- "We use this solution for continuous integration, strategic analysis, and to create and deploy virtual machines, and soon there will be more than 200 of us using this solution."
- "I think that the integration is to some extent, immature."
- "I think that the integration is to some extent, immature."
What is our primary use case?
We use this solution for continuous integration. It provides us with strategic analysis. We use it to create and deploy virtual machines. In short, we mainly use it for integration and deployment.
Currently, there are five to ten of us working on conception. Soon, there will be more than 200 of us using this solution.
What is most valuable?
The most interesting subject for me is the deployment part where you build virtual machines and enable them to learn. That's interesting to me.
What needs improvement?
As I'm in the very early stages of this story, this is a hard question for me to answer. However, I think that the integration is to some extent, immature.
Overall, so far we have no major issues to report.
For how long have I used the solution?
I have been evaluating this solution for roughly six to eight months.
How was the initial setup?
The initial setup was quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are reasonable.
Which other solutions did I evaluate?
We also evaluated GitHub and GitLab. We actually have one deployment that is already ongoing in GitLab.
Currently, we're evaluating both GitLab and Microsoft. We're trying to get a sense of which one is better for us.
What other advice do I have?
Overall, I would give this solution a rating of eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software & Cyber Section Manager at a aerospace/defense firm with 5,001-10,000 employees
Integrates will with Git and other Microsoft products and scales well
Pros and Cons
- "Microsoft has good integration with its other products, such as Office, Teams, et cetera."
- "The solution has proven itself to be very mature and robust, quite stable, and its scalability potential is very good."
- "We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera. That's something that most of the tools aren't that good at."
- "We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera."
What is our primary use case?
In the first years, we had the solution, we did not use it for all of its models - not for the full life cycle. Now, within the past year or year and a half, we wanted to make the best out of it. We now use all the models and all the development lifecycle.
What is most valuable?
The product has integrated all the relevant models of task management requirements, source control, back management, test management, et cetera. You have a full ALM suite.
The connection to Git, which was bought by Microsoft, is also good. We use Git as a version control tool.
Microsoft has good integration with its other products, such as Office, Teams, et cetera.
The solution has proven itself to be very mature and robust. It's quite stable.
The scalability potential is very good.
What needs improvement?
I'm not sure if "missing" is the right phrase, however, I am interested in, with all of these tools, if the connection to requirements management tools like DCRM, DOORS, et cetera, would be possible. That's a weak spot in most of the vendors.
We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera. That's something that most of the tools aren't that good at.
For how long have I used the solution?
I've been using the solution for around three or four years at this point. It's been a while.
What do I think about the stability of the solution?
The product is mature and robust and quite stable. I haven't experienced any problems at all with it. It doesn't crash or freeze. It doesn't seem to have bugs or glitches that affect it. We have the support in-house on servers and we haven't had any problems with defining collections for example.
What do I think about the scalability of the solution?
It is my understanding that the solution is very stable. As an example, our organization has many teams and many departments and we use it across them all the time with no problem. We started using it originally when we had several teams, and now we have tens of teams, and it scaled up to meet our needs and we haven't had any issue with doing so.
Which solution did I use previously and why did I switch?
We also use Jira. I myself do not use Jira, however, it is used by other teams and colleagues within our organization.
How was the initial setup?
I can't speak to the implementation process, as our IT handled it. I was not a part of the initial setup. I can't speak to if it was complex or straightforward, or how long it took to set up.
Which other solutions did I evaluate?
We are currently evaluating both Jira and DevOps against each other. We use both in several development units. Lately, I've been looking for some comparisons and reviews, and material regarding those platforms and the comparison between them. I'm wondering to myself whether it's good for our company to have both, or to choose one of them to be the standard platform of our company. That's the main subject that I'm interested in.
What other advice do I have?
We are customers and end-users. We don't have a business relationship with Microsoft.
I'm a manager, and therefore I don't personally use it on a daily basis anymore, however, I manage teams that work directly with the product.
I'd rate the solution at an eight out of ten. If I compare it against other products, it holds its own. It's quite a good solution overall and we've been happy with its capabilities.
I would recommend it to other organizations or companies. I'd advise them, however, to use the source control and to wisely choose which kind of collection they want to set up and configure. It's something very important that will set a company up for success.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Support Level 3 for the Finance systems at World Vision International
Functional user interface, with good support and pricing
Pros and Cons
- "One of the main features is the user interface is very good."
- "One of the main features is the user interface is very good."
- "The user management in the solution could improve."
- "The user management in the solution could improve."
What is our primary use case?
We use the solution for performance testing in general.
What is most valuable?
One of the main features is the user interface is very good.
What needs improvement?
The user management in the solution could improve.
For how long have I used the solution?
I have been using it for four years.
How are customer service and technical support?
The support for this solution has been fine.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable for the solution.
What other advice do I have?
I rate Microsoft Azure DevOps a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior .NET Engineer at Advance Storage Products
Helpful in tracking issues and works extremely well in terms of the build time, but it is complicated and should provide the ability to write your own scripts
Pros and Cons
- "The automated bill feature is most valuable. As with most software developers, I can build code on my machine, but if one of my coworkers can't build the same code on theirs, there are always issues in trying to track it down. The automated bill process makes it a lot easier to track down where the issues are and find out what bugs aren't being included for whatever reason."
- "The automated bill process makes it a lot easier to track down where the issues are and find out what bugs aren't being included for whatever reason."
- "They should expand it from just a PC, software, or server development platform to other kinds of software or engineering systems so that it is not necessarily built around a normal PC with a server. I would like to see the ability to write my own scripts in my own compiled program or online. Right now, there are things that you can do in the user interface, but you can't do them programmatically and vice versa. I want to see them both. If I can do it in a script, I should be able to do it from the user interface, and if I can do it in the user interface, I should be able to do it in a script."
- "It is a really complicated product."
What is our primary use case?
We are using it for the source-code repository, automated bill process, very limited automated testing, and tracking trouble tickets or feature requests. We are using its latest version.
What is most valuable?
The automated bill feature is most valuable. As with most software developers, I can build code on my machine, but if one of my coworkers can't build the same code on theirs, there are always issues in trying to track it down. The automated bill process makes it a lot easier to track down where the issues are and find out what bugs aren't being included for whatever reason.
What needs improvement?
They should expand it from just a PC, software, or server development platform to other kinds of software or engineering systems so that it is not necessarily built around a normal PC with a server.
I would like to see the ability to write my own scripts in my own compiled program or online. Right now, there are things that you can do in the user interface, but you can't do them programmatically and vice versa. I want to see them both. If I can do it in a script, I should be able to do it from the user interface, and if I can do it in the user interface, I should be able to do it in a script.
For how long have I used the solution?
I have been using this solution for a total of four years.
What do I think about the stability of the solution?
From what we've used it for so far, I have not seen any problems.
What do I think about the scalability of the solution?
We're using perhaps 10% of what it is capable of doing. It is far more capable than what we are using right now. With further experimentation and training, I'll probably go from 10% utilization of its capabilities to about 50% or 60% in the next couple of months. We'll never use 100% of what it is capable of doing, but it should handle 95% of everything we need to do. We can always write our own plugins to handle the side things that we need.
Scalability is not really applicable with the code that we write, but the build times and things like that typically take under 15 seconds before we get our responses back. So, it works extremely well.
In terms of the number of users, there are six of us who are software developers. Some of the managers might also partially use the reporting capabilities.
How are customer service and technical support?
I haven't called them up.
Which solution did I use previously and why did I switch?
I've used JIRA and a number of different systems going back almost 20 years. We were doing our development using Microsoft tools, and it just made sense to use what they integrate with. Azure DevOps is the perfect environment because we're using Microsoft technology for other stuff. It is always going to have slight favoritism towards the other Microsoft tools.
How was the initial setup?
The basic setup works very quickly, but there are so many things and options.
What about the implementation team?
We did it ourselves, which is one of the problems. We don't know what we're doing.
What's my experience with pricing, setup cost, and licensing?
I don't know what we pay, but I do know what I've seen online. If we switched to JIRA, we will basically have to double our costs because we still have to pay for the DevOps licensing. We're probably spending $100 a month on it. It has only standard licensing fees.
What other advice do I have?
It is a really complicated product. All DevOps stuff is complicated. The advice that I would give to anybody doing DevOps is to have a goal in mind of what you want to do. Then the product will do what you wanted it to do.
I would rate Microsoft Azure DevOps a four out of ten because I don't know it enough to rate it.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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