We adopted the SAFe Framework, and more than 10 teams are using the process or workflow template from Azure DevOps for SAFe. Also, we're currently using DevOps for future planning and backlog management following the scrum approach on the team and coordination level. The company plans to extend this with Lean Portfolio Management.
Vice President at a tech services company with 51-200 employees
It's simple to implement the SAFe Framework, but it's not easy to customize like some solutions
Pros and Cons
- "Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements."
- "The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension."
What is our primary use case?
How has it helped my organization?
Time to Market: Teams deliver more in less time.
What is most valuable?
Azure Pipeline is the most valuable feature.
What needs improvement?
The portfolio is one area where DevOps has room for improvement. Built-in reporting and visualization also could be better. We're using Power BI and Tableau to compile more complex reports and dashboards. Azure DevOps has some out-of-the-box reporting capabilities, but they're very simple. It's usually okay on the team level, but if you have to run a complex report, it's difficult and insufficient, so we use Power BI as an extension.
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Microsoft Azure DevOps
June 2026
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For how long have I used the solution?
I've been using DevOps for about three years.
What do I think about the stability of the solution?
DevOps is very stable.
What do I think about the scalability of the solution?
DevOps is scalable. We have about 65 users working with it, including the product manager, product owner, scrum master developer, tester, line managers, and architects.
How are customer service and support?
We haven't experienced any significant issues so far, but any issues we've had were fixed fast, so I would say I'm very satisfied with the support.
Which solution did I use previously and why did I switch?
We were using Jira, but we switched to DevOps. It was a strategic decision to reduce the complexity of the toolchains. We wanted a Microsoft solution, so we chose Azure DevOps.
How was the initial setup?
Setting up Azure DevOps was straightforward. It's easy to use the default templates. Everything is under our control, so it's simple to implement new requirements. We did it ourselves in three days. Since we used the default templates, we didn't have to change the standard Azure DevOps services. Two people are responsible for deployment and maintenance: DevOps engineer and Release Train Engineer
What other advice do I have?
I rate Azure DevOps seven out of 10. DevOps isn't so easy. In general, the solution is straightforward and suits our purposes, but it's a little bit tricky to customize the workflow. It's simple to implement the SAFe Framework, but it's not easy to customize compared to Digital.ai Agility. There's a huge gap.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Freelance at Self
Great automation with version control and expands well
Pros and Cons
- "The most valuable feature is automation with version control."
- "The most important improvement was to provide continuous delivery with high-quality software."
- "It is essential that you get buy-in from the top management down to everyone in the pipeline."
What is our primary use case?
The main use of this solution are to combine software development and IT operations. Also, we use it for automation with version control and microservices. Automation is a core principle for achieving DevOps success and CI/CD is a critical component.
The application of continuous delivery and DevOps to data analytics has been termed DataOps. DevOps focuses on the deployment of developed software, whether it is developed via Agile or other methodologies. ArchOps presents an extension for DevOps practice, starting from artifacts, instead of source code, for operational deployment.
How has it helped my organization?
This solution has offered lots of improvements. The most important improvement was to provide continuous delivery with high-quality software. It helps with version control with automation using CI/CD components. It also helps to develop software using the agile methodology.
The ability of different disciplines (development, operations, and infosec) to achieve outcomes has been great. Increased focus on test automation and continuous integration methods are helpful. It helps release new features continuously into large-scale high-availability systems while maintaining a high-quality end-user experience.
What is most valuable?
The most valuable feature is automation with version control.
DevOps initiatives can create cultural changes in companies by transforming the way operations, developers, and testers collaborate during the development and delivery processes. We can release new features continuously into large-scale high-availability systems while maintaining a high-quality end-user experience.
Adopting DevOps will also help eliminate the old and monotonous way of agile activity among big IT teams like network, Storage Team, Linux/Unix, Windows, etc.
What needs improvement?
It’s commonly observed that you cannot just change a company’s culture on command. You can influence the culture, shift it, and while it can evolve over time, it’s nearly impossible to just instruct all employees to simply change the way they think and act about specific things.
The culture of any organization starts at the top of the leadership hierarchy and trickles down throughout, filling every empty space. It is essential that you get buy-in from the top management down to everyone in the pipeline.
In order to do this, all involved need to understand the advantages the shift is going to have on the organization and on the team members.
For how long have I used the solution?
I've been using the solution for the last two years.
What do I think about the scalability of the solution?
The scalability is very good.
Which solution did I use previously and why did I switch?
We didn't use any solution before.
Which other solutions did I evaluate?
We also looked at AWS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure DevOps
June 2026
Learn what your peers think about Microsoft Azure DevOps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,807 professionals have used our research since 2012.
Sr. Devops Architect Manager at a computer software company with 1,001-5,000 employees
Scalable and stable
Pros and Cons
- "It is stable, and we have had no issues with it."
- "As for room for improvement, more features need to be added to the classic pipeline. The build and release pipelines are present, but there has not been much improvement there."
What needs improvement?
As for room for improvement, more features need to be added to the classic pipeline. The build and release pipelines are present, but there has not been much improvement there.
Apart from that, the reporting structure could be provided as well. Depending on how the company is using the technology, there may be other Microsoft tools that are better so that the integration and reporting will be easier.
For how long have I used the solution?
I've been using Microsoft Azure DevOps for almost five or six years.
What do I think about the stability of the solution?
It is stable, and we have had no issues with it.
What do I think about the scalability of the solution?
It is scalable.
What other advice do I have?
I would rate this solution at eight on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at a tech services company with 51-200 employees
Build pipelines are useful, and it is easy to deploy and good for monitoring purposes
Pros and Cons
- "It is good for monitoring purposes. We are using the build pipelines of Microsoft Azure. They are also valuable."
- "Their technical support is good."
- "We are facing some problems because the capacity can only be measured within a project. It cannot be measured across multiple projects. So, the reporting needs to be enhanced, and there should be more graphs to be able to easily give the upper management insights about all the employees from different departments. It will be helpful for employee management. Currently, the managers over here are using Power BI for insights because the functionality of Azure DevOps Boards is not enough. So, we have to export the data into another visualization tool and get the results."
- "We are facing some problems because the capacity can only be measured within a project. It cannot be measured across multiple projects."
What is most valuable?
It is good for monitoring purposes. We are using the build pipelines of Microsoft Azure. They are also valuable.
What needs improvement?
We are facing some problems because the capacity can only be measured within a project. It cannot be measured across multiple projects. So, the reporting needs to be enhanced, and there should be more graphs to be able to easily give the upper management insights about all the employees from different departments. It will be helpful for employee management. Currently, the managers over here are using Power BI for insights because the functionality of Azure DevOps Boards is not enough. So, we have to export the data into another visualization tool and get the results.
We would like to have templates for work items. They are available in the Azure DevOps services on the server, but they are not available in the on-prem solution. We are using an on-prem server, and we are using version 2020.1119.
For how long have I used the solution?
I have been using this solution for almost four to five years.
What do I think about the stability of the solution?
It works well. There are no issues.
What do I think about the scalability of the solution?
It is easy to scale. In our organization, some teams are using it, and some teams are not using it. We probably have 80 to 100 people.
How are customer service and support?
Their technical support is good. We haven't faced many issues. As far as I remember, we have had only one issue. We raised a ticket for that, and they resolved the issue.
Which solution did I use previously and why did I switch?
I have also used Jira. We have more control over Jira than Azure DevOps, but we are using Azure DevOps for our technical side because our VMs and build pipelines are on Azure. So, it is better for us to use one solution rather than using multiple solutions.
How was the initial setup?
It is straightforward. It is not that complex.
In terms of maintenance, we only do maintenance when we have new upgrades. Other than that, we don't need to maintain it much. We have optimized the TFS and Azure DevOps database, and we have done indexing and optimized it. It is pretty good.
What other advice do I have?
I would rate Microsoft Azure DevOps an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Technical Officer
The platform visuals and workflow are straightforward
Pros and Cons
- "We use all the DevOps features and services, like reports, Boards, Pipelines, Artifactory, etc. The interface is interactive and intuitive. The platform visuals and workflow are straightforward in Azure DevOps."
What is most valuable?
We use all the DevOps features and services, like reports, Boards, Pipelines, Artifactory, etc. The interface is interactive and intuitive. The platform visuals and workflow are straightforward in Azure DevOps.
For how long have I used the solution?
We've been using Azure DevOps for three years.
What do I think about the stability of the solution?
DevOps' stability is great. No problems.
What do I think about the scalability of the solution?
The infrastructure is good so far, and expanding our user base isn't a problem. Microsoft takes care of the infrastructure.
What's my experience with pricing, setup cost, and licensing?
We are billed for a single license, no matter how many users.
What other advice do I have?
I rate Azure DevOps eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product and Systems Director at SPCM
Can be used to follow the whole development process and is easy to install
Pros and Cons
- "I think the most usable thing is that you can follow the whole progress of the development process, which makes it very useful for us."
- "As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive."
What is our primary use case?
There are two versions of Azure DevOps: the cloud version and the on-premises version. We use the cloud version in very few situations, but most of our software is based on Azure DevOps on-premises.
We are a software house, and we develop software. We use it to store our source code; that is, it is the repository for our source code.
We have different teams working on different products, and each one uses a different methodology and a different process. Azure DevOps helps with that. For instance, one group may be using Scrum as a methodology to develop their software. The other group could also be using Scrum but with CDCI (continuous development, continuous integration), which helps a lot when you have to develop, test, and deploy the solution.
What is most valuable?
I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.
What needs improvement?
As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive.
The second would be that the tool should integrate with some of the competitors. It doesn't matter if it's a big market; it's difficult when you have to integrate with other competitor's tools, like JIRA, for instance.
If you look at the competitor's tools, they integrate easily with Microsoft, but on Microsoft's side, it's not as easy. They have been changing, but still, there are a number of gaps there.
I've got teams that want to use Microsoft Project, not only to control the whole process of the development but also to control the whole project and software. I think Project should be integrated with DevOps.
For how long have I used the solution?
We have been using this solution for 10 years.
What do I think about the stability of the solution?
It is very stable. I think the system is down only a couple of hours per year, so it's very stable.
What do I think about the scalability of the solution?
It's very scalable. We started using this solution 10 years ago, and it has evolved, We also have grown our software production, and so far, we have scope with all these situations.
How are customer service and support?
We haven't had any problems with the product, but every time we had some questions, technical support staff answered pretty fast, in less than 24 hours.
How was the initial setup?
The initial setup is pretty easy.
For the deployment, I think we had two people: one person from infrastructure and one who was a specialist in Azure DevOps. For maintenance, because we have about 80 people using this software, we only have one and a half people taking care of the software. That is, the infrastructure person does this part-time. He doesn't spend the whole day taking care of DevOps.
What was our ROI?
The ROI is very positive for us, but it's difficult to say how it would be if we had to pay for the solution. It's a very worthwhile product, but again, we don't have any comparisons because we don't pay anything for it.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure DevOps is an expensive solution.
What other advice do I have?
Get to know the product because it is complex and has many different possibilities.
It is worth having it, but you have to have an in-depth understanding and know what it is capable of doing. Otherwise, you're going to install it, and then it will be like having a very nice car in your garage that you don't know how to drive.
On a scale from one to ten, I would rate Microsoft Azure DevOps at eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Ingeniero de DevOps at Babel Software
Great serverless technology that makes it quicker and faster to deploy .NET applications
Pros and Cons
- "It's a pretty problem-free solution."
- "Azure services like serverless technology make it quicker and faster to deploy .NET applications, for example, and similarly, the Azure Portal is faster to put in services with specific functionality, making these kinds of features quicker to deploy and great for putting in functionalities that are specific."
- "When we don't have some permissions, we have to research how to get them, and it's not obvious."
What is our primary use case?
I use it to, for example, build applications. Not just Subnet - also Java or in OGS. I deploy Windows applications and also mobile applications with Visual Studio App Center and Azure DevOps.
What is most valuable?
Azure services like serverless technology make it quicker and faster to deploy .NET applications, for example. Similarly, the Azure Portal is faster to put in services, for example, with specific functionality. These kinds of features are faster to deploy and to put in functionalities that are specific, which is great.
I like the Azure keyboard. Keyboard permits use, for example, connection streams in secret, in a safe manner.
Sometimes I use also Azure SQL Database cloud, the serverless functionality. It's also very attractive because you can use something like a GP, like the protection of the data on the cloud. You can put a lot of information there, maybe not with banks, however, with other kinds of clients.
The ability to have cognitive services is good. For example, I use a lot of Azure DevOps, for example, Cloud, Azure DevOps Cloud, and analytics views with, for example, Power BI on-premise if you have Power BI as a service. There is a lot of pipeline potential with Azure DevOps deploying, for example, Containers, to Kubernetes, Azure Kubernetes Service, and also a lot of Azure Container repositories and Azure Container instances. This is great for quickly deploying SonarQube in a container. These kinds of things are very attractive.
It's a pretty problem-free solution.
What needs improvement?
When we don't have some permissions, we have to research how to get them. It's not obvious. For example, deploying in order to do the connections, we need permissions for quotes or quotas. A specific quota might depend on an account. Sometimes we don't have the kind of support we need to work things out easily.
When you deploy in Yaml Pilot, for example, you need to note in Yaml how to associate the piling, the release with the word items. We need more information about how this is possible and more flexibility to make it happen.
What other advice do I have?
My organization is a Microsoft partner.
I have Microsoft certifications. I always develop in Visual Studio, .NET, or Core, and now I work with Azure DevOps and also in Azure Portal.
I deployed in a hybrid environment as the clients have a lot of things on-premises. For example, the databases I use, for example, Redgate, plus Azure DevOps, or Apex with Azure DevOps, to deploy databases. In some cases, a lot of banks prefer their data on-premise. In other cases, I deploy to Azure App Services, for example, in the cloud. Also, I see things with Amazon Web Services and telephone, like multi-cloud.
I would rate the solution at a ten out of ten as it never gives me any problems.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Tourism Development at a tech services company with 51-200 employees
It allows us to manage a project and follow up with our business, development, and testing teams
Pros and Cons
- "DevOps is easy to use because we can arrange each task in a project and follow up with the testing, development, and business teams, and we manage everything through this."
- "I want DevOps to have more automated reminders about tasks that don't need management. We don't have reminders, so a project manager must track the tasks. It's not automatic."
What is our primary use case?
We use DevOps for backlogs and work items. We divide our releases into many sprints to keep our development on time, and we use DevOps to manage tasks for development or business teams.
What is most valuable?
DevOps is easy to use because we can arrange each task in a project and follow up with the testing, development, and business teams. We manage everything through this.
What needs improvement?
I want DevOps to have more automated reminders about tasks that don't need management. We don't have reminders, so a project manager must track the tasks. It's not automatic.
For how long have I used the solution?
We've been using Azure DevOps for three years.
What do I think about the stability of the solution?
DevOps is stable.
What do I think about the scalability of the solution?
DevOps is scalable. About 70 people use the solution on average.
How was the initial setup?
Another team handles the implementation, so I wasn't involved. I'm on the business team. Two engineers are responsible for deploying and managing DevOps.
What's my experience with pricing, setup cost, and licensing?
We pay for a yearly license.
What other advice do I have?
I rate Azure DevOps eight out of 10. I prefer Jira, but both solutions are very nice.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SDET at a consultancy with 1,001-5,000 employees
Ability to run tests and has automation tools but integration process could be improved
Pros and Cons
- "The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests."
- "Something that could be improved is the initial setup with the integration of ReadyAPI."
What is our primary use case?
Our only use case with DevOps was for integration with ReadyAPI.
What is most valuable?
The most valuable feature is that we can run integrations with DevOps. From a QA perspective and a testing perspective, we can run those tests and integrate automation tools. Then we can run those tests as part of the deployment process. Every time we are deploying something, it automatically runs all the tests.
What needs improvement?
Something that could be improved is the initial setup with the integration of ReadyAPI.
For how long have I used the solution?
I used this solution for six months.
What do I think about the stability of the solution?
Stability is fine. I was getting some errors, but that was due to my side of things.
What do I think about the scalability of the solution?
Scalability is fine.
How was the initial setup?
I would rate this solution 6 out of 10.
I did have some issues due to our organization, but it would be different for everyone. My advice is to reach out to support if you have any problems.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
API | SOA | Integration | Application | Internet of Things Solution Architect at a computer software company with 10,001+ employees
Great all-round functionality with a very good project management feature
Pros and Cons
- "Great project management feature and Git-based repository."
- "The solution offers great features including the project management feature and the Git-based repository, and there is also the Azure pipelines and release artifact so you have all the functionality in one tool."
- "The UI could be improved."
- "The only area that requires improvement is the interface."
What is our primary use case?
We provide this solution to our clients. The company we're currently assisting has had a lot of issues using Jenkins and decided to move the CI/CD pipelines to Azure DevOps. I'm a solution architect and we are partners with Microsoft.
What is most valuable?
The solution offers great features including the project management feature and the Git-based repository. There is also the Azure pipelines and release artifact so you have all the functionality in one tool. It's also a relatively cheap solution.
What needs improvement?
The only area that requires improvement is the interface.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
Scalability is good.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is easy. We had a team of three engineers dealing with implementation.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are very reasonable compared to other solutions. It's a good price.
What other advice do I have?
My only advice would be to go for the cloud version of DevOps, it's a better product.
I rate the solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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