Offers seamless policy configuration and integration for improved security management
Pros and Cons
- "Overall, I would rate Microsoft Defender for Office 365 at a ten."
- "Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published."
What is our primary use case?
We use Microsoft Defender for Office 365 as part of Microsoft XDR solution. It offers native integration within Microsoft Ecosystem and provides proactive recommendations that help enhance our organization's security. Additionally, it is used to protect on-premises mail flow by redirecting it to Defender EOP.
How has it helped my organization?
The solution saves time due to its easy policy configuration and licensing process. It integrates naturally with Sentinel, which simplifies IT and technical configuration tasks with minimal clicks, offering flexibility and efficiency.
What is most valuable?
Microsoft Defender for Office 365 provides natively integrated cybersecurity tools that are part of Microsoft Ecosystem. It offers proactive recommendation tasks to enhance organizational security. It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection. The scalability is managed by Microsoft as a cloud-hosted tool, relieving us of those concerns.
What needs improvement?
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published. It's essential to enhance awareness about these issues within organizations.
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Microsoft Defender for Office 365
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For how long have I used the solution?
I have experience in Microsoft Defender for Office 365 for the past three years.
What was my experience with deployment of the solution?
Deployment is straightforward due to a comprehensive guide provided by Microsoft. It's easy to deploy, and anyone with a security background can apply it without difficulty.
What do I think about the stability of the solution?
The solution is stable, as we have been using it for the past two years. Sometimes it generates false positive alerts, but adjusting policies resolves these issues. Security products occasionally provide false positives, so alignment of configuration is necessary.
What do I think about the scalability of the solution?
As a cloud-hosted tool, scalability is great. We have never faced scalability problems, and Microsoft manages it effectively. We only need to focus on configuring policies.
How are customer service and support?
I would rate customer service at a five out of five. Over the past two years, there have been no critical problems. Any issues are addressed quickly by Microsoft's support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Microsoft offers an affordable and feature-rich security solution compared to third-party email security tools like Trend Micro.
How was the initial setup?
The initial setup is easy due to Microsoft's deployment guide.
What's my experience with pricing, setup cost, and licensing?
Microsoft is quite affordable with a lot of features available for any size organization.
What other advice do I have?
Overall, I would rate Microsoft Defender for Office 365 at a ten. My experience with the visibility into threats is positive; Microsoft provides transparency and regularly improves its products. Most of the customers using Microsoft Defender for Office 365 in our region belong to the financial sector.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Apr 24, 2025
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Updated: April 2025
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