System Architect at a hospitality company with 501-1,000 employees
Nov 25, 2020
The security is pretty good, and that's why we're going to upgrade to an even more advanced package.
We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good.
System Architect at a hospitality company with 501-1,000 employees
Nov 25, 2020
The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal.
It retains your email for 45 days. They can maybe increase this duration.
