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NetSuite CRM+ pros and cons

Vendor: NetSuite
3.5 out of 5
420 followers
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NetSuite CRM+ Pros review quotes

AB
Mar 15, 2022
Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations.
Greg Jacob - PeerSpot reviewer
Mar 15, 2024
The feature that has been most effective in improving sales performance is its alignment with the ordering team.
Venkat Sudni - PeerSpot reviewer
Jun 2, 2023
NetSuite CRM+ helps us provide customer support and track schedules for field service.
Find out what your peers are saying about NetSuite, Microsoft, Oracle and others in CRM. Updated: October 2024.
814,649 professionals have used our research since 2012.
GM
May 1, 2023
We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce.
 

NetSuite CRM+ Cons review quotes

AB
Mar 15, 2022
What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better.
Greg Jacob - PeerSpot reviewer
Mar 15, 2024
The product or service could be improved by incorporating AI functionality to provide intuitive assistance.
Venkat Sudni - PeerSpot reviewer
Jun 2, 2023
NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians.
Find out what your peers are saying about NetSuite, Microsoft, Oracle and others in CRM. Updated: October 2024.
814,649 professionals have used our research since 2012.
GM
May 1, 2023
The product needs to improve the warehouse management feature.

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