Try our new research platform with insights from 80,000+ expert users
OpenText Silk Test Logo

OpenText Silk Test pros and cons

Vendor: OpenText
3.8 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Visual Studio integration for script development is highly valued in OpenText Silk Test.
Ease of reporting is a favored feature of OpenText Silk Test.
OpenText Silk Test offers excellent statistics for analysis.
OpenText Silk Test is recognized for its scalability, with easy expansion capabilities.
OpenText Silk Test is praised for its scripting capabilities, supporting SAP functional testing effectively.

CONS

Support for automation with iOS applications can be improved.
Pricing is an issue as OpenText Silk Test is considered expensive.
There is a lack of compatibility with newer technologies.
The scalability is limited, and finding short-term third-party help is challenging.
The generated automated script is highly dependent on screen position and other less robust keys.
 

OpenText Silk Test Pros review quotes

MM
IT Service Delivery Manager Testing and RPA at a transportation company with 1,001-5,000 employees
Sep 21, 2020
The major thing it has helped with is to reduce the workload on testing activities.
RA
Director at Traydaht ltd
Aug 18, 2019
The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 25, 2019
The feature I like most is the ease of reporting.
Learn what your peers think about OpenText Silk Test. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
SrinivasPakala - PeerSpot reviewer
Director Consulting Expert at a computer software company with 10,001+ employees
Feb 6, 2020
The statistics that are available are very good.
reviewer1220250 - PeerSpot reviewer
IT Programme Manager at a financial services firm with 10,001+ employees
Feb 6, 2020
The scalability of the solution is quite good. You can easily expand the product if you need to.
reviewer1339926 - PeerSpot reviewer
Director of Engineering at a energy/utilities company with 51-200 employees
Jan 6, 2021
Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts.
SB
Manager QA at a tech vendor with 1,001-5,000 employees
Oct 12, 2021
A good automation tool that supports SAP functional testing.
JG
Manager of Central Excellence at Alpura
Jul 2, 2024
It's easy to automate and accelerate testing.
 

OpenText Silk Test Cons review quotes

MM
IT Service Delivery Manager Testing and RPA at a transportation company with 1,001-5,000 employees
Sep 21, 2020
The support for automation with iOS applications can be better.
RA
Director at Traydaht ltd
Aug 18, 2019
They should extend some of the functions that are a bit clunky and improve the integration.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 25, 2019
The pricing is an issue, the program is very expensive. That is something that can improve.
Learn what your peers think about OpenText Silk Test. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
SrinivasPakala - PeerSpot reviewer
Director Consulting Expert at a computer software company with 10,001+ employees
Feb 6, 2020
Everything is very manual. It's up to us to find out exactly what the issues are.
reviewer1220250 - PeerSpot reviewer
IT Programme Manager at a financial services firm with 10,001+ employees
Feb 6, 2020
The solution has a lack of compatibility with newer technologies.
reviewer1339926 - PeerSpot reviewer
Director of Engineering at a energy/utilities company with 51-200 employees
Jan 6, 2021
We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important.
SB
Manager QA at a tech vendor with 1,001-5,000 employees
Oct 12, 2021
Could be more user-friendly on the installation and configuration side.
JG
Manager of Central Excellence at Alpura
Jul 2, 2024
The pricing could be improved.