The major thing it has helped with is to reduce the workload on testing activities.
OpenText Silk Test aids in reducing testing workload and integrates with Visual Studio for script development. It provides easy reporting and valuable statistics, with SAP functional testing automation supported. The tool is scalable, allowing expansion when needed. However, iOS application automation and integration functions need improvement, pricing is costly, and compatibility with newer technologies lacks strength. Scalability issues and insufficient third-party support also pose challenges for tech buyers.