Palo Alto Networks NG Firewalls Reviews

I use the solution for firewalls.

I find the configuration the most valuable.

The support in our country can be slow sometimes. It's a slow website. It could also use better customer support.

The solution's stability is normal.

My impression of the scalability is that it is easy.

I contacted technical support a lot of times. Most of the time, they were pretty good, but sometimes technical support couldn't resolve the issue, and they don't know what to do.

The setup of the firewalls has medium difficulty. On one configuration it was easy, and on another one it was hard. Sometimes it's normal to configure sometimes it's more complex. You only need one person, maybe two, for deployment at a company.

I did the implementation myself.

At our company, we sell the solution for another vendor, and they sell to another vendor. So our pricing is more expensive than other vendors. 

I didn't look at any other vendors.

The functionality is good and so are the features. In terms of implementing the solution, I wish it was better. I would rate the solution 8 out of 10, mostly due to the technical issues I've experienced.

Firewall.

We standardized on the product and got rid of several other types of firewalls from different vendors.

The firewall has a lot of sub-capabilities underneath it.

I would like integration with Evident.io and RedLock.

The data loss prevention (DLP) capabilities need to be beefed up.

The stability is good.

It is very scalable.

We have had that many problems, so we haven't had to engage with their tech support.

I was not pleased with my previous solutions.

We switched to Palo Alto for better manageability and overall features.

The initial setup was pretty straightforward.

We deployed in-house.

Annually, the licensing costs are too much.

I would certainly encourage someone to look into this solution.

It protects from any unwanted traffic or any kind of attack toward your LAN. It just minimizes the risk. It does not completely eradicate the risk.

We have the latest version of this solution.

Application control, IPS, and sandboxing towards the cloud are the most valuable features. It is a very user-friendly product with a very easy-to-use interface.

Its stability can be better. Their technical response from the support side can also be better.

I have been using this solution for a couple of years.

It is stable, but its stability can be better.

If you got the product for 100 users and the company has grown to 500 people, this product will not be scalable. You will need another hardware that has more resources.

Their technical support is very good, but their technical response can be better. You might face some difficulties due to COVID, but they have been very good most of the time. It also depends on the region from where you are calling.

It is very much straightforward. It is a friendly product, but one should have basic knowledge of networking and security.

The deployment duration and the number of people required vary based on the requirements. A security product doesn't work in a way where you just install it, and it starts functioning. You need to keep improvising and updating it. It is an ongoing process for all security products.

You pay based on the kind of license you require, but comparatively, it is not very expensive.

I would recommend this solution to others. If you have internet, you should definitely have a firewall in your network. When you're exposed to the internet, you're exposed to risks. You definitely need a next-generation firewall in corporate networks.

I would rate Palo Alto Networks NG Firewalls an eight out of ten.

We've put it in hospitals and very large private and government businesses. We have its latest version.

URL filtering and WildFire features are most valuable. It is very user-friendly. 

It is a very solid product, and it definitely works.

In the cloud, the HA could be a lot better. 

Its price could also be better. It is very expensive.

I have been using this solution for about seven years.

It is very reliable.

Its scalability is very good. We have hundreds of customers.

Their support is very good.

It was pretty straightforward.

It is very expensive. You pay for a year.

I would rate Palo Alto Networks NG Firewalls a nine out of ten.

My primary use cases for this solution have been the firewall, file analysis, and remote-access VPN. 

The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic. 

In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar.

Their tech support is not as available in Mexico as I would like it to be. 

I'm using many solutions. I'm working as a CTO for a big company here. I work with Palo Alto and Cisco.

I have to support many vendors. We are a system integrator.

Most features in Palo Alto are okay, but we have had some issues like publicity not working. Comments have some delay, but overall, it's a good product.

Palo Alto NG firewalls can be improved in support of finance and banking. We need better affiliations for profiling the user. 

The product has some delay in the maintenance. They have to find some solution to make updates quicker.

I would rate this product 8.5/10. It's very good.

The customers primarily use this solution for a firewall.

Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens.

The solution could be simplified.

I have been working with this solution for approximately three years.

I have not found any bugs, this solution is stable.

The technical support I have been using has been through email communication. When I open a support case, shortly there is a response with a solution. They are responsive and have always found solutions for the issues I have been having.

The installation is straightforward. Before I do a deployment for my customers I am able to do a simulation on my laptop.

I rate Palo Alto Networks NG Firewalls an eight out of ten.