Palo Alto Networks NG Firewalls Reviews

I use the solution for firewalls.

I find the configuration the most valuable.

The support in our country can be slow sometimes. It's a slow website. It could also use better customer support.

The solution's stability is normal.

My impression of the scalability is that it is easy.

I contacted technical support a lot of times. Most of the time, they were pretty good, but sometimes technical support couldn't resolve the issue, and they don't know what to do.

The setup of the firewalls has medium difficulty. On one configuration it was easy, and on another one it was hard. Sometimes it's normal to configure sometimes it's more complex. You only need one person, maybe two, for deployment at a company.

I did the implementation myself.

At our company, we sell the solution for another vendor, and they sell to another vendor. So our pricing is more expensive than other vendors. 

I didn't look at any other vendors.

The functionality is good and so are the features. In terms of implementing the solution, I wish it was better. I would rate the solution 8 out of 10, mostly due to the technical issues I've experienced.

Finding a solution for easy management, where the company is protected in a matter where an unwanted software is blocked.

Functional and very futureproof but a bit hard to manage, and the worst thing is that it takes almost 20 mins to boot up, and to commit a config takes half that time.

• GlobalProtect
• URL filtering
• Threat prevention. 

These features are great, but they have drawbacks and could be a bit better, flexible, and easy to manage since it takes the admin time to get them right. 

• Boot time
• Easy UI for the non-network specialists
• Commit time
• Virtualization
• Credit to Palo Alto knowledgebase. 

We've put it in hospitals and very large private and government businesses. We have its latest version.

URL filtering and WildFire features are most valuable. It is very user-friendly. 

It is a very solid product, and it definitely works.

In the cloud, the HA could be a lot better. 

Its price could also be better. It is very expensive.

I have been using this solution for about seven years.

It is very reliable.

Its scalability is very good. We have hundreds of customers.

Their support is very good.

It was pretty straightforward.

It is very expensive. You pay for a year.

I would rate Palo Alto Networks NG Firewalls a nine out of ten.

I'm using many solutions. I'm working as a CTO for a big company here. I work with Palo Alto and Cisco.

I have to support many vendors. We are a system integrator.

Most features in Palo Alto are okay, but we have had some issues like publicity not working. Comments have some delay, but overall, it's a good product.

Palo Alto NG firewalls can be improved in support of finance and banking. We need better affiliations for profiling the user. 

The product has some delay in the maintenance. They have to find some solution to make updates quicker.

I would rate this product 8.5/10. It's very good.

We primarily use the solution as security - as a next-generation firewall.

The application control portion of the solution is its most valuable aspect.

The malware protection on offer is excellent.

The initial setup is very easy.

We found the scalability to be quite good.

The stability is excellent.

Technical support is great.

The interface is very user-friendly.

Either the application or the vendor needs to provide a more updated list of internet applications.

The price of the solution is very high.

We've been dealing with the solution for about three or so years at this point. It's been a while now.

The solution has been extremely stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.

We tend to work with enterprise-level organizations.

The scalability is quite good. If a company needs to scale, it can do so with ease.

We found the technical support to be quite good. They are helpful, knowledgeable, and responsive. We have no complaints. We are very satisfied with the service they provide to us.

We also work with Fortinet.

I'd likely recommend Palo Alto over Fortinet as I find Palo Alto to be more user-friendly. The performance is also very good.

We found the initial setup to be very simple and straightforward. It was not overly complex or difficult. A company shouldn't have any trouble implementing the solution.

The deployment is also very quick. It only takes about ten to 15 minutes or so.

The cost, overall, is pretty expensive.

We are a Palo Alto partner. We are a systems integrator.

I'd recommend the solution. If a company has the budget, I would suggest the product to them. If a customer has a more limited budget, however, I would highly recommend Fortinet as an option.

I'd rate the solution at an eight out of ten.

My primary use cases for this solution have been the firewall, file analysis, and remote-access VPN. 

The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic. 

In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar.

Their tech support is not as available in Mexico as I would like it to be. 

The customers primarily use this solution for a firewall.

Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens.

The solution could be simplified.

I have been working with this solution for approximately three years.

I have not found any bugs, this solution is stable.

The technical support I have been using has been through email communication. When I open a support case, shortly there is a response with a solution. They are responsive and have always found solutions for the issues I have been having.

The installation is straightforward. Before I do a deployment for my customers I am able to do a simulation on my laptop.

I rate Palo Alto Networks NG Firewalls an eight out of ten.

I am using it primarily for on-premise network protection.

I find all the features valuable, including the segmentation and cloud-distributed security profiles. The Altice Optice spyware, URL protection, and additional features are valuable since they prevent breaches and downtime. I can put it in standby mode and failover to another firewall if needed, which enhances security.

The product is already good, so I do not have specific future features to recommend. These are not the cheapest firewalls; they are quite expensive.

I have been using the solution for about ten years.

The product is very stable. I hardly encounter any stability problems.

Scalability is not really the case. Since the NextGen Firewalls are hardware-based, if I want to scale up, I need new hardware. It is not really scalable.

Customer service is great. I always work with a support center, and they escalate issues to Palo Alto if needed. It depends on the support center, and sometimes, if there is a complex problem, it can take a while. However, most of the time, it is quite fast. I would rate it at eight or nine out of ten.

Positive

It is hard to measure security benefits as long as I am secure and not experiencing issues.

Solutions like Fortinet are available. I always receive orders from Fortinet offers something similar to the Palo Alto universe, however, it is always more expensive.

I would suggest implementing virtual software firewalls. This allows scaling to any size and migrating to the cloud if desired. I would rate this firewall a nine out of ten. It is a very good firewall.