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it_user1009449 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Real User
Overall a good product
Pros and Cons
  • "Comments have some delay, but overall, it's a good product."
  • "We need better affiliations for profiling the user."

What is our primary use case?

I'm using many solutions. I'm working as a CTO for a big company here. I work with Palo Alto and Cisco.

How has it helped my organization?

I have to support many vendors. We are a system integrator.

What is most valuable?

Most features in Palo Alto are okay, but we have had some issues like publicity not working. Comments have some delay, but overall, it's a good product.

What needs improvement?

Palo Alto NG firewalls can be improved in support of finance and banking. We need better affiliations for profiling the user. 

The product has some delay in the maintenance. They have to find some solution to make updates quicker.

Buyer's Guide
Palo Alto Networks NG Firewalls
November 2024
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?

I've been working with firewalls for 20 years. For next-generation firewalls, it's about four or five years.

What other advice do I have?

I would rate this product 8.5/10. It's very good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1597335 - PeerSpot reviewer
System Engineer at a tech services company with 11-50 employees
Reseller
Effective traffic monitoring, functional GUI, and excellent technical support
Pros and Cons
  • "Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens."
  • "The solution could be simplified."

What is our primary use case?

The customers primarily use this solution for a firewall.

What is most valuable?

Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens.

What needs improvement?

The solution could be simplified.

For how long have I used the solution?

I have been working with this solution for approximately three years.

What do I think about the stability of the solution?

I have not found any bugs, this solution is stable.

How are customer service and technical support?

The technical support I have been using has been through email communication. When I open a support case, shortly there is a response with a solution. They are responsive and have always found solutions for the issues I have been having.

How was the initial setup?

The installation is straightforward. Before I do a deployment for my customers I am able to do a simulation on my laptop.

What other advice do I have?

I rate Palo Alto Networks NG Firewalls an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks NG Firewalls Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Product Categories
Firewalls
Buyer's Guide
Download our free Palo Alto Networks NG Firewalls Report and get advice and tips from experienced pros sharing their opinions.