Palo Alto Networks NG Firewalls Reviews

We are a system and development company, and we sell this solution and many other solutions to our customers. 

We work on all the models, not a specific one. The model depends on the sizing. We also consider future expansion of a customer's environment for deploying a model.

In general, its performance and ease of use are the most valuable. Its performance is good, stable, and reliable. The user interface is friendly and easy to use. Customers find it easy to work with and easy to learn.

They can work on the price. They are a little bit expensive, and not all customers are able to afford this solution. Taking into consideration that there is huge competition in the market and there are multiple firewall companies that are much cheaper than them and offer almost the same features, it would be good to improve the price.

I have been using this solution for three to four years.

It is stable.

It is scalable. They offer multiple platforms, such as hardware appliances as well as virtual appliances. You can deploy as many virtual appliances as you want. Palo Alto supports the latest technologies, such as micro-segmentation, and NSX integration with Nutanix Acropolis Hypervisor. They offer multiple options to cover almost every deployment scenario and architecture for most of the customers.

I don't deal with the technical support team because I am a presales person. Our technical support team handles the tickets and open tickets for support.

The initial setup is not that easy. Deployment duration depends on the complexity of the solution, that is, how many firewalls will be installed, and are there any sorts of integrations or any other solution. It also depends if it is just a single box deployment or there is an extra box or two boxes. It might take one week to two weeks depending on the environment, the complexity of the data center, and the complexity of the integration with other technologies. It may take one month or more if the implementation is huge, and there are multiple boxes to be implemented and to be integrated with other solutions.

It is a little bit expensive.

I would recommend this solution based on a customer's requirements. I sell solutions from a lot of firewall vendors. I have the flexibility to recommend based on the budget of a project. I would recommend Palo Alto or any other vendor if the environment and all the conditions are available and suitable for that deployment. A lot of times, we make POC or proof of concepts to show the customer the value of the products and how to deal with them to convince them to buy it.

I would rate Palo Alto Networks NG Firewalls an eight out of ten.

I am using the solution for protecting the network organization from threats.

The best features of this solution are URL filtering and traffic visibility.

The areas that need to improve are network protection and user identification.

In the next release of the solution the VPN could improve because it is not as good as competitors.

I have been using this solution within the past 12 months.

This solution is stable and reliable.

We have 10 employees using this solution in my organization. We are in the beginning phases of testing and will increase usage if the test phase results are favorable.

The technical support is responsive.

The initial setup was easy.

We are on an annual license for this solution. I am happy with the price and when comparing it to other solutions it is priced competitively.

I have evaluated Sophos firewalls and I found Palo Alto solutions better because of the protection and web filters.

I would recommend this solution to others.

I rate Palo Alto Networks NG Firewalls a seven out of ten.

We are a solution provider and one of the Palo Alto products that we implement for our clients is the Next-Generation Firewall. It is used to protect your workflows in cloud environments, be it Azure, AWS, or Google. It can also protect your applications' databases that are on-premises.

This firewall will scan the network for vulnerabilities and malware.

It can prevent unauthorized access to the network.

This solution has a DLP function.

They are regularly releasing new versions that include more integration with third-party services. Examples of services that have already been integrated are Splunk and two-factor authentication.

Having a better pricing model would make this product more competitive, and more affordable for our customers.

We have been dealing with next-generation firewalls from Palo Alto for more than five years.

So far, this solution has been stable.

The product is scalable and it can be integrated with third-party solutions.

We have many clients who are using this firewall.

The technical support from Palo Alto is good.

In terms of firewalls, we use Palo Alto, Cisco, and Fortinet FortiGate. 

The next-generation firewall can be installed either on-premises or in a cloud-based deployment.

The NG firewall is an expensive solution.

I would rate this solution a ten out of ten.

We use it for perimeter security.

Overall, it is a good solution. It is stable. We use URL filtering, which is useful for blocking undesired URLs.

Currently, they don't have email protection. They can maybe add it in the future. Currently, if you want to do so, you need to go with another solution.

I have been using this solution for two years.

Its stability is perfect. It has excellent stability.

With this kind of solution, you need to be careful in terms of planning because once you have the appliance, it is very difficult to scale too much. You need to carefully select the right appliances because if you need to run more services and traffic beyond the ones you have selected, you would have to replace the appliance. You would have to upgrade it. We currently have 100 users in our organization who use this solution.

We never had the need to open a support case. It never happened that something that was supposed to work was not working. If required, we can find the answers in the product documentation.

If you have the right experience, it is okay. It is not very easy, but if you know how to manage it and configure it, it is okay. It takes maybe 5 to 10 hours or a day.

I would advise others to go for it. They will not get disappointed. It is complex at the beginning because it has a lot of features, but this is something that you overcome with training. With training and experience, you can manage it.

I would rate Palo Alto Networks NG Firewall a nine out of ten.

We use a very basic model with a small installation to secure a small office segment with 50 users.

Operationally, it is easier, and the manageability and their security features are good. Vendor support is also good.

When it comes to their support, we have to select every single component that we want to include in a particular bundle. That is a very tedious process. The vendor will help us identify the product and the features, but it could be better. The price could also be better.

We have been using Palo Alto Networks NG Firewalls for about four years.

Vendor support is good.

Compared to other solutions, it's very expensive to set up and maintain.

I would tell potential users that Palo Alto is the best, even compared to Cisco or any other competitor. 

On a scale from one to ten, I would give Palo Alto Networks NG Firewalls a nine.

We are using it for data center protection, intrasystem security, endpoints protection, load balancing, and DHCP.

The App-ID, Content-ID, User-ID, and encryption and decryption are valuable features.

They can improve the handling and management of User-ID. They should also improve its price. Their technical support can also be improved.

I have been using this solution for three years.

It is stable and reliable.

We went from 4 devices to 16 devices, and it was not a big problem. Currently, we don't have any plans to increase its usage. Our network won't grow over the next two years. It will stay as it is.

Their technical support is sometimes lousy, but sometimes, it is okay. Their technical support can be improved.

Its initial setup is not too complex for an environment like this.

Its price should be improved.

I would recommend this solution. I would rate Palo Alto Networks NG Firewalls an eight out of ten.

We have several use cases for this solution. They include anti-virus, user identification, two-factor authentication for VPN, and application filtering.

The configuration is very simple. 

An additional feature that should be included in the next release is spam filtering. 

I've been using PA-220 Next-Generation Firewall for over a year. 

PA-220 Next-Generation Firewall is a stable solution. 

We only contacted technical support when we were trying to make a sales configuration for the environment here. We had some integration questions for technical support. Of course, we got the answers we needed. The Palo Alto tech support got back to us quickly. 

The price for Palo Alto solutions is very high. It should be a bit lower. 

I like the architecture because it separates the management plan process and the data plan process. When I perform something CPU-intensive on management configurations, it doesn't disturb the data plan.

On the data plan, it uses parallel processing. This makes the security process and network process is more efficient.

I think visibility can be improved. If I use the Panorama monitoring dashboard, it's still the same with or without Panorama. Even with monitoring, we don't get any valuable information. 

If I am a customer, I will take many variables into considerations. If I choose to use Panorama, there should be a difference between when I use it and when I'm not. If I'm a customer who paid for Panorama even when I have many firewalls, I won't get good visibility of the information I need to easily monitor our security environment.

My customers have been attacked by ransomware. It's difficult to understand how the ransomware got through Palo Alto Panorama and Palo Alto dashboard monitoring from reporting. It makes it difficult to conclude what happened on the traffic which passed through Palo Alto. As such, I have to generate an all block report CSV file and analyze it through Excel.

I've been using Palo Alto Networks NG Firewalls for about two years.

On performance and stability, I've never heard any complaints. The product is running well and easily maintained by an admin.

I think scalability's the same as any other firewall. If we look to scale five years later, it will be scalable to perform the change. This model on Palo Alto makes it easy to add a new network, so Palo Alto offers more scalability.

Technical support is still not good for me.

The initial setup is so simple. We just needed to make a password and make it a point to point connection. I think it's that simple; make a point to point connection, access the web UI, perform initial configuration so the firewall can be managed through the network, and then we can manage everything through the web UI.

The device is very expensive compared to Cisco and Fortinet. But many of my customers use Palo Alto as Palo Alto is the standard of their organization.

I'd tell potential users of Palo Alto Networks NG Firewalls that their decision depends on their budget. If you have an adequate budget, then I recommend Palo Alto. If you have a limited budget, you need to consider your needs and look at Cisco ASA's price and Fortinet's price.

On a scale from one to ten, I would give Palo Alto Networks NG Firewalls an eight.