Palo Alto Networks NG Firewalls Reviews

I deploy this solution for our clients. Firewalls can be used when you want to achieve SD-WAN connectivity. In a client's VPN or site-to-site VPN, it can be used to secure networks locally. If you have an extender or server room, you can secure your IT infrastructure for your servers. The solution can be installed on edge to protect your internal network. If you have services running on AWS or Google Cloud, or Alibaba Cloud, it can be deployed there. Some clients have a hybrid kind of infrastructure. I'm a service delivery engineer and network security lead and we are customers of Palo Alto. 

It's a flexible solution and integrates well with apps and other security tools like SIEM, web applications. They can share their data orchestration. It's robust and fast in terms of architecture and data processing, there aren't any bottlenecks.  

The interface could be improved visually and simplified. It sometimes feels like some of the features are hidden and not easy to find. 

This is a very stable solution. 

In terms of technical support, I've noticed that as long as you have an enterprise license the support is good. 

For a beginner, the initial setup might be somewhat complex because the interface is a bit different, so there's a learning curve. It's not that steep, and once you get it, it's okay. In terms of other solutions, the Palo Alto deployment takes longer than Fortinet, for example, because of the intricacy of the user interface. In a medium size organization, deployment can take three to four days. 

I would recommend this solution. The uptake is mostly with medium and large enterprise, it's strong there. For small to medium size businesses, the preference is usually Fortinet or Sophos. It's really about what suits the client. 

I would rate this solution an eight out of 10. 

We primarily use this product to protect our network.

The most valuable feature is the application firewall.

The GUI is user-friendly.

The way that the roles are made, specifically with how you specify the path, could be simpler.

I have been working with Palo Alto Networks NG Firewalls for one year.

We used the product on a daily basis and have had no critical issues so far.

We have hundreds of users in the company and have not tried scaling it.

With regards to support, they have a lot of things to improve.

We also use Check Point as a firewall. Both have their advantages but for my part, Palo Alto is better because of the way it handles applications. Check Point is better if you are only using ports and TCP/IP.

The initial setup is of medium difficulty. It is not simple yet not complex.

We implement in-house with some assistance from the vendor. It took a few hours to deploy.

Palo Alto is more affordable than some competing products, such as Check Point.

In summary, this is a good product and I recommend it.

I would rate this solution a nine out of ten.

We use this product as our perimeter firewall.

We have a lot of confidence in this solution.

The management options are good.

There are some options available in other firewall products that are not supported, so there is room for improvement in that regard.

Technical support could be faster.

The cost of this firewall could be cheaper.

We have been using the Palo Alto Networks NG Firewall for the past five years.

This is a stable product.

This next-generation firewall solution is scalable. We have more than 500 users and we plan to continue using it.

We have had experience with technical support and it is good, although they could be faster.

Our previous firewall did not have the next-generation capability.

The initial setup is straightforward. A typical installation takes one or two days.

We deployed this product on our own and one person is suitable for the deployment.

This is an expensive product and there is a subscription cost.

This is a good product and I recommend it.

I would rate this solution a nine out of ten.

We were mainly using it because we had two ISP links, so it was a kind of gateway device. Whenever a link went down, the firewall used to automatically switch over to the secondary link so that the internet connectivity is kind of highly available.

It worked fine normally.

The VPN connectors should be better. We had some challenges in terms of the VPN with Palo Alto Networks NG Firewall, and that's one of the main reasons why we moved to Sophos.

Its load handling can also be improved. There were challenges when traffic was high. During peak business hours, it did not function very well. There was a lot of slowness, and the users used to complain, especially when they were connecting from outside. We even reported this to the support team.

Their support should also be improved. Technical support was a bit of a concern while using this solution. We didn't get very good support from the Palo Alto team.

I have been using this solution for almost two to three years.

It was fine normally, but during peak business hours, it used to have challenges. We faced this issue at least two to three times a month.

It is not very scalable. We had around 100 users. We had around ten people in our IT team.

Support was a bit of a concern while using this solution. The support that we received was not too great, which caused a lot of issues. They were not very customer friendly.

This was the first firewall that we used. 

I didn't do the installation.

I would not recommend this solution. I am sure they will come up with better models to overcome some of the challenges that we faced, but I would definitely not recommend this particular model.

I would rate Palo Alto Networks NG Firewalls a six out of ten.

We are a solution provider and one of the Palo Alto products that we implement for our clients is the Next-Generation Firewall. It is used to protect your workflows in cloud environments, be it Azure, AWS, or Google. It can also protect your applications' databases that are on-premises.

This firewall will scan the network for vulnerabilities and malware.

It can prevent unauthorized access to the network.

This solution has a DLP function.

They are regularly releasing new versions that include more integration with third-party services. Examples of services that have already been integrated are Splunk and two-factor authentication.

Having a better pricing model would make this product more competitive, and more affordable for our customers.

We have been dealing with next-generation firewalls from Palo Alto for more than five years.

So far, this solution has been stable.

The product is scalable and it can be integrated with third-party solutions.

We have many clients who are using this firewall.

The technical support from Palo Alto is good.

In terms of firewalls, we use Palo Alto, Cisco, and Fortinet FortiGate. 

The next-generation firewall can be installed either on-premises or in a cloud-based deployment.

The NG firewall is an expensive solution.

I would rate this solution a ten out of ten.

We are a system and development company, and we sell this solution and many other solutions to our customers. 

We work on all the models, not a specific one. The model depends on the sizing. We also consider future expansion of a customer's environment for deploying a model.

In general, its performance and ease of use are the most valuable. Its performance is good, stable, and reliable. The user interface is friendly and easy to use. Customers find it easy to work with and easy to learn.

They can work on the price. They are a little bit expensive, and not all customers are able to afford this solution. Taking into consideration that there is huge competition in the market and there are multiple firewall companies that are much cheaper than them and offer almost the same features, it would be good to improve the price.

I have been using this solution for three to four years.

It is stable.

It is scalable. They offer multiple platforms, such as hardware appliances as well as virtual appliances. You can deploy as many virtual appliances as you want. Palo Alto supports the latest technologies, such as micro-segmentation, and NSX integration with Nutanix Acropolis Hypervisor. They offer multiple options to cover almost every deployment scenario and architecture for most of the customers.

I don't deal with the technical support team because I am a presales person. Our technical support team handles the tickets and open tickets for support.

The initial setup is not that easy. Deployment duration depends on the complexity of the solution, that is, how many firewalls will be installed, and are there any sorts of integrations or any other solution. It also depends if it is just a single box deployment or there is an extra box or two boxes. It might take one week to two weeks depending on the environment, the complexity of the data center, and the complexity of the integration with other technologies. It may take one month or more if the implementation is huge, and there are multiple boxes to be implemented and to be integrated with other solutions.

It is a little bit expensive.

I would recommend this solution based on a customer's requirements. I sell solutions from a lot of firewall vendors. I have the flexibility to recommend based on the budget of a project. I would recommend Palo Alto or any other vendor if the environment and all the conditions are available and suitable for that deployment. A lot of times, we make POC or proof of concepts to show the customer the value of the products and how to deal with them to convince them to buy it.

I would rate Palo Alto Networks NG Firewalls an eight out of ten.

We use it as a firewall. We have VPN, IPSec, or site-to-site VPN. We also protect our few internal web services. 

Everything is easy in Palo Alto Networks NG Firewall. It is very stable, easy to configure, and easy to upgrade. It is also very easy to create custom policies and applications. Everything can be done with the click of a button. 

It is also good for the protection of web services. Nowadays, they have a rather new DNS security feature, which is pretty good and functional. We did a one-month trial, and it is the best product for the firewall network.

Its price can be improved. It is expensive.

Other vendors have pre-configured policies for the protection of web servers. Palo Alto has an official procedure for protecting the web servers. Many people prefer pre-configured policies, but for me, it is not an issue. 

I have been using this solution for almost six years.

Our version is not scalable. The new version is scalable on the network interface. It comes with slots where you can put your SFP if you want a fiber or copper. 

We have almost 600 users who use it for accessing the internet. We have about 50 to 70 VPN connections.

I didn't contact them because I don't get any technical issues with any feature of the firewall. I didn't have the need to open a case. If I have any issue, I am able to resolve it by using my cell phone and taking help from the internet. 

I was using Check Point before Palo Alto. I am very disappointed with Check Point because I had to reboot power three to five times a week. Palo Alto Networks NG Firewall is comparatively very easy to manage and use. It has better logic for configuration than other firewalls.

The initial setup was straightforward. When I migrated from Check Point to Palo Alto Networks NG Firewall, it took about an hour and a half to reconfigure all policies and services.

I deployed it myself. The logic is very easy when you configure it. I did 90% percent of deployment on my own. For the remaining 10% deployment, I found the information on the internet. 

I am the only user working on this firewall. I am a system administrator.

It is a little bit expensive than other firewalls, but it is worth every penny. There are different licenses for the kinds of services you want to use. When we buy a new product, we go for a three-year subscription.

We have not had any issue with this solution. I really hope that we continue to use this solution. Its price is higher than other solutions, and the company might go for another firewall.

I would recommend this solution to other users. I would rate Palo Alto Networks NG Firewalls a nine out of ten.

We are using this solution for IDS, IPS, and VPN services.

Also, we are using it for gateway purposes. The development team accesses the data center, and the file intrusion prevention policy.

The most valuable features are the content ID, IPs, and the URL filtering service to enable protection. 

The structure is much faster and more sophisticated than Cisco.

Their cloud support is smart.

This solution is very stable, but Cisco devices are stable at the hardware level. Palo Alto hardware is not equal to the level of the Cisco Device.

The hardware is weak.

In the next release, I would like to see faster support and the integrated system a 5G network, a next-generation firewall, and endpoint security.

I would like a collaboration system and reporting ASA policy needs to be smarter.

It's definitely a stable solution.

For LAN purposes, we have 700 plus users.

The technical support is good enough.

We are using Cisco support and they are very good. 

The Palo Alto support is faster and their support is also good.

The initial setup is straightforward.

It takes a maximum of two days to deploy.

Two or three guys are enough to deploy and maintain it.

We used vendor support for the deployment.

We plan to continue the usage of this solution in the future and I would recommend it to others. 

The product is very good, I would rate Palo Alto Networks NG Firewalls a nine out of ten.