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Palo Alto Networks NG Firewalls vs SonicWall NSa comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
7.6
Palo Alto Networks NG Firewalls offer strong ROI by enhancing security, reducing costs, and enabling efficient management for digital transformation.
Sentiment score
8.5
Businesses found SonicWall NSa cost-effective, with reduced data usage and enhanced efficiency leading to high ROI and savings.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
7.6
User reviews for Palo Alto Networks NG Firewalls support vary, highlighting responsiveness issues, regional inconsistencies, and communication challenges.
Sentiment score
9.2
SonicWall NSa support is praised for knowledgeable service and quick resolutions, though some report delays reaching personnel.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
Their response time is within one hour.
They offer fast and competent assistance.
They provide fast response and rapid remediation of problems.
The support from SonicWall was excellent.
SonicWall support is very helpful and responsive.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
7.3
Palo Alto Networks NG Firewalls offer scalable options, but hardware upgrades, clustering limitations, and costs may challenge smaller organizations.
Sentiment score
6.5
The SonicWall NSa is praised for scalability and adaptability but may require hardware upgrades for increased demands.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
It is important to assess the infrastructure size before choosing a model.
Palo Alto Networks NG Firewalls are scalable and reliable.
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.4
Palo Alto Networks NG Firewalls are praised for high stability, outperforming competitors, with minor issues linked to external factors.
Sentiment score
8.6
SonicWall NSa is stable with high ratings, occasional connectivity issues, and improvements in firmware enhancing reliability.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
With appropriately configured policies, these firewalls can provide robust network security.
After the upgrade, we are experiencing performance issues.
I have not experienced any outages or issues.
The stability of SonicWall NSA is quite good.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Palo Alto Networks NG Firewalls require improvements in reporting, integration, pricing, ease of use, and machine learning capabilities.
SonicWall NSa's navigation, performance, and support face inconsistencies, high costs, and complexity, impacting user satisfaction negatively.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Further integration into a unified system could improve usability.
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
More details in the analytical tools offered would be appreciated since it is not yet mature.
There are some aspects of the dashboard configuration or customization that could be improved.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Palo Alto Networks NG Firewalls are costly, but users find their security and performance worth the investment despite high expenses.
SonicWall NSa offers competitive pricing and value, with flexible subscription terms but extra feature licenses can be costly.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Palo Alto Networks NG Firewalls are expensive.
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
I would rate the price of the product as seven out of ten.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Palo Alto Networks NG Firewalls provide advanced threat prevention, application visibility, and seamless management with robust security features and performance.
SonicWall NSa offers robust security features, user-friendly interface, scalability, and cost-effectiveness, ideal for small to medium businesses.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
SonicWall NSA's most valuable features are its SD-WAN and a system RTBI that blocks all attacks.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
192
Ranking in other categories
No ranking in other categories
SonicWall NSa
Ranking in Firewalls
20th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
87
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.7%, up from 17.7% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 3.2%, up from 3.1% compared to the previous year. The mindshare of SonicWall NSa is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
MohammedMateen - PeerSpot reviewer
Easy to scale advanced threat protection solution with knowledgeable technical support, but has occasional bugs
An area for improvement in SonicWall NSa is that sometimes, we experience bugs when upgrading, so we have to contact their technical support to fix issues. It would be much easier if this improvement was in place: if the one-time password which is built-in, was provided as an OTP for the administrator logging into the console, so that we'll have a quicker awareness of it, rather than needing to check emails for it. Having a Telegram or WhatsApp bot integrated with the device, for example, will be very helpful for us, so we can instantly take action, without us needing to log into and check our emails, meaning we'll be able to put things right faster. This may not be possible in SonicWall NSa, but I'm also looking for any kind of controller or device for the Windows server or client, e.g. Windows 11 and Windows 10 from SonicWall NSa itself, so that a security domain or the gateway of the organization would be able to identify the latest update for a product, whether that product is installed or not. This feature would be very helpful, and it's what I'd like to see in the next release.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Manufacturing Company
7%
Educational Organization
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
What needs improvement with SonicWall NSa?
I would like more free VPN licenses. It would be beneficial if they could enhance the analytics part. It needs to be ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. SonicWall NSa and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.