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Fortinet FortiGate vs Sangfor NGAF comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
6.5
Sangfor NGAF's customer service is prompt and efficient, though regional disparities in response quality are noted.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Sentiment score
4.8
Sangfor NGAF needs integration, UI improvements, better support, enhanced detection, competitive pricing, and improved deployment and market presence.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
Making the solution available as a virtual appliance would be more feasible for data centers, avoiding the need for physical hardware.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
4.4
Sangfor NGAF is scalable with customizable models and options but faces hardware limitations and complex internal upgrades.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
The internal hardware scalability is complex and limited.
 

Setup Cost

Sentiment score
7.4
Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Sentiment score
6.9
Sangfor NGAF is considered affordable with competitive pricing and various licensing options compared to other firewall solutions.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
The licensing cost is quite high compared to other available firewalls in the market.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.3
Sangfor NGAF is highly rated for stability and reliability, with users praising its performance and integrated features.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Sentiment score
8.4
Sangfor NGAF offers affordable, user-friendly security with strong integration, scalability, and quick threat detection, outperforming competitors like Cisco.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
It effectively describes attacks, categorizes them, and recommends mitigation actions.
 

Categories and Ranking

Fortinet FortiGate
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sangfor NGAF
Ranking in Firewalls
18th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.5%, up from 17.3% compared to the previous year. The mindshare of Sangfor NGAF is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Osama Muhammad - PeerSpot reviewer
Affordable, easy to configure firewall with fast, responsive support
The absolute best part of Sangfor NGAF is their support. It's a 24/7 support channel, and the last time I requested their assistance I got a reply within three minutes. They helped solve the problem immediately. Sangfor also gives you a warranty for any issues or defects with their hardware. If you find any issue, they will replace the hardware within five working days. We send any hardware that is faulty to our local country partner and they will do the RMA. When it comes to deployment environments, I like that you have options. If you want a hardware firewall, then you can use their hardware. Conversely, if you want a cloud firewall, then they can provide that, too.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What do you like most about Sangfor NGAF?
I think Sangfor NGAF is more valuable than Cisco products because of its simplicity and ease of management. If I compare it with Palo Alto and Cisco, both are quite complex products. And if I compa...
What is your experience regarding pricing and costs for Sangfor NGAF?
There is some difference in terms of pricing compared to Palo Alto. Sangfor NGAF is around 30% to 35% more cost-effective than other products.
What needs improvement with Sangfor NGAF?
We will probably invest a little more time into the VDI solution - not specifically for security but for desktop computing VDI solutions.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Sangfor NGAF Firewall Platform
 

Learn More

 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
The Ministry of Science, Technology, and Innovation (Indonesia), Lawson, Inc. (Philippines), Universiti Sultan Zainal Abidin (Indonesia), TEK Automotive (Italy), etc.
Find out what your peers are saying about Fortinet FortiGate vs. Sangfor NGAF and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.