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Sangfor NGAF pros and cons

Vendor: Sangfor

4.0 out of 5

36 reviews
90% willing to recommend

145 followers

Pros & Cons summary

Sangfor NGAF offers 24/7 technical support and quick response times alongside features like VPN connectivity, WAN optimization, and comprehensive security capabilities such as ransomware detection. Its affordability surpasses Sophos, Fortinet, and SonicWall, while strong integration ensures network management. Despite needing more ports and enhanced provisioning, its few security breaches are rapidly resolved. However, licensing costs are high, and further research development is necessary for improvement.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Sangfor excels in securing connections, web browsers, servers, and general threat protection.

Technical support is helpful and responsive, providing a 24/7 channel with quick replies.

Sangfor NGAF's affordability and feature set make it a great option for those on a budget.

SSL VPN and application control features offer precise access restrictions and threat prevention.

Performance and reliability support critical network traffic, with a focus on confidentiality and availability.

CONS

Sangfor NGAF should improve its dependency on infrastructure, ensuring DNS can operate standalone without reliance on current servers.

There are challenges in the customer support experience, with needed improvements in the knowledge and response time of the support team.

The cost of licensing is considered high when compared to other firewalls available in the market.

Sangfor NGAF could benefit from increased IPS features and refinements in application control policies.

Refinements in the setup phase would be helpful, as it is currently quite complex.

Sangfor NGAF Pros review quotes

NK

Group IT Director at United Medical

Sep 19, 2019

It seems to be a durable, stable product.

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Manager IT at Sabirs' Group

Jul 13, 2022

Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware.

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IT Infrastructure and Server Specialist at a consultancy with 51-200 employees

Oct 25, 2022

The absolute best part of Sangfor NGAF is their support. It's a 24/7 support channel, and the last time I requested their assistance I got a reply within three minutes. They helped solve the problem immediately.

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BA

Technical Sales Manager at a tech services company with 1-10 employees

Dec 28, 2022

The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall.

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Enterprise System Engineer at Innolytix Pakistan Pvt Ltd

Sep 5, 2022

The level of support provided to local companies is good. They transform their application control and other settings according to that country.

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TM

Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd

Sep 18, 2023

Technical support is very good.

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Network Administrator at Chase Up

Mar 18, 2024

It is a stable solution.

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CIO at Indus Motor Company

Sep 24, 2024

The capabilities are mostly within the box.

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reviewer2542263

Presales Specialist at a tech services company with 1,001-5,000 employees

Sep 10, 2024

I think the tool has the feature to detect and kill ransomware in three seconds.

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Deputy Manager IT at National Insurance Company Limited

Aug 23, 2023

The VPN connectivity feature is really nice.

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Show 10 more reviews (out of 36)

Sangfor NGAF Cons review quotes

NK

Group IT Director at United Medical

Sep 19, 2019

They need to improve their research team and they need to study their data to analyze it and build the product.

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Manager IT at Sabirs' Group

Jul 13, 2022

The firewall system needs gradual improvements because there are more threats and challenges every day.

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IT Infrastructure and Server Specialist at a consultancy with 51-200 employees

Oct 25, 2022

I would be happy if Sangfor developed a firewall designed specifically for home use, as well as for small businesses such as clinics and so on. A household version of the Sangfor firewall for your personal computer or laptop would be ideal, in my opinion.

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Free Report: Sangfor NGAF Reviews and More

Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

824,053 professionals have used our research since 2012.

BA

Technical Sales Manager at a tech services company with 1-10 employees

Dec 28, 2022

The interface and user experience are horrible.

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Enterprise System Engineer at Innolytix Pakistan Pvt Ltd

Sep 5, 2022

Sangfor need greater exposer in the market because the market is mainly saturated by Fortinet. The user experience of Fortinet is quite different compared to NGAF. If we want to switch our users from Fortinet to NGAF, we have to convince them that the user experience will be much easier once once they start to use it.

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TM

Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd

Sep 18, 2023

Sangfor has recently increased their prices.

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Network Administrator at Chase Up

Mar 18, 2024

The setup phase is quite complex.

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CIO at Indus Motor Company

Sep 24, 2024

Scalability for any network device is not very easy in terms of vertical scalability.

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reviewer2542263

Presales Specialist at a tech services company with 1,001-5,000 employees

Sep 10, 2024

The tool's support is an area of concern where improvements are required.

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Deputy Manager IT at National Insurance Company Limited

Aug 23, 2023

There is room for improvement in dependency on certain infrastructure, like the DNS dependency on the current DNS server that the company has. It should be standalone. It should not depend on any other DNS server.

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Show 10 more reviews (out of 34)

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