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OusaidAbaz - PeerSpot reviewer
Security Network Architect at novonordisc
Real User
Top 5Leaderboard
Apr 16, 2024
Effective for threat prevention in our networks,
Pros and Cons
  • "The VM-Series scalability is fast and easy to implement, improving our security posture as our Azure network grows."
  • "The only minor issue we've faced is with the app's ID configuration, which requires specific matching for application filtering."

What is our primary use case?

I've mainly worked with the VM-Series, and a few features have been really effective for threat prevention in our networks, like McAfee training, Accountant ID, and apps ID. These features integrate well with our existing environments and tools, such as Panorama. 

What is most valuable?

 The VM-Series scalability is fast and easy to implement, improving our security posture as our Azure network grows. The only minor issue we've faced is with the apps ID configuration, which requires specific matching for application filtering. Tools like Loopback help us identify open or denied flows between two firewalls and manage the servers effectively. The Palo Alto system easily identifies rules and objects within roles, making maintenance straightforward.

What needs improvement?

No other major concerns, just the specific issue with Apps ID configuration. Otherwise, overall stability, VPN, IPSec, VRF, and flow management with the VM-Series have been very stable and reliable.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series for 2 years.

Buyer's Guide
Palo Alto Networks VM-Series
May 2026
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How are customer service and support?

I've had a positive experience with Palo Alto's support. They usually respond within a few hours, which is satisfactory

Which solution did I use previously and why did I switch?

In my experience, Palo Alto and Fortinet offer similar quality and high-level security compared to other vendors like Cisco and Forcepoint. They stand out in terms of reliability and security features. Other vendors may not match their level of performance and security.

How was the initial setup?

It is easy to maintain because we have various tools to manage and monitor the system. 

What's my experience with pricing, setup cost, and licensing?

The pricing for Palo Alto is quite high compared to FortiGate, which is more affordable. I don't have the exact figures as my manager handles that, but from my research, Palo Alto's licensing costs are significantly higher.

What other advice do I have?

I would rate Palo Alto Networks VM-Series as an eight overall. My recommendation for others considering this tool would be to ensure they have the budget for it, as it can be expensive compared to alternatives like FortiGate. Also, they should be prepared to understand and document their application metrics thoroughly to implement the firewall correctly. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed_Shalaby - PeerSpot reviewer
Senior Cyber Security Engineer at Beta Information Technology
Real User
Top 5
Jan 25, 2024
A stable and secure firewall solution that is easy to implement and operate
Pros and Cons
  • "The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security."
  • "It is not very easy to scale up the solution."

What is our primary use case?

The solution is used to protect some servers and access their traffic in a virtualization environment.

What is most valuable?

The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security.

What needs improvement?

It is not very easy to scale up the solution.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series for one year.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution a seven out of ten for scalability.

How are customer service and support?

The solution’s technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is very easy.

What about the implementation team?

Palo Alto Networks VM-Series can be deployed in a day or two.

What's my experience with pricing, setup cost, and licensing?

The solution is a little bit expensive compared to other vendors.

What other advice do I have?

I would recommend the solution to other users because it is a good firewall.

Overall, I rate Palo Alto Networks VM-Series a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Palo Alto Networks VM-Series
May 2026
Learn what your peers think about Palo Alto Networks VM-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,283 professionals have used our research since 2012.
Nasir Akbar - PeerSpot reviewer
Presales Engineer at SAUDI PARAMOUNT COMPUTER SYSTEMS
Real User
Top 5Leaderboard
Dec 13, 2023
A stable and affordable product that enables organizations to enforce security policies
Pros and Cons
  • "The solution enables organizations to enforce policies."
  • "There is no proper support channel to follow up on cases."

What is our primary use case?

I have completed ten projects. The solution is used for network security, application control, and enforcement of policies on end-user devices.

What is most valuable?

The solution enables organizations to enforce policies. We can control every endpoint that is connected to the network.

What needs improvement?

The vendor must improve the way it advertises and markets the product.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

I did not find any bugs in the tool. However, we'll face some issues if we do not configure it properly.

What do I think about the scalability of the solution?

Almost 25 customers in Riyadh migrated from Juniper to Palo Alto this year. Before buying the product, we must know the number of users who will be using it. We must buy the model that best suits our needs.

How are customer service and support?

Some people do not know how to open a case with the support team. When a customer contacts the support team, the team must help the customer to open a case. After a case is opened, the support team must respond within 15 to 20 minutes. However, the team takes three to four hours to respond. There is no proper support channel to follow up on cases.

How was the initial setup?

Deploying a firewall is not easy until we have a basic knowledge of routing and security. If we have the knowledge, we can find the proper document on the website and do it easily. We should know the basic configuration. The deployment process is user-friendly. We can configure it easily.

What's my experience with pricing, setup cost, and licensing?

The product is cheaper than the on-premise version.

Which other solutions did I evaluate?

When compared with FortiGate, Palo Alto has more security products. However, Palo Alto did not publish the security profile for the end-users or partners. They must explain to their end users why they are better than FortiGate.

What other advice do I have?

People considering implementing the product must consider investing in the on-premise solution instead. If someone has a good experience with VMs, I suggest they choose VM, as it is cheaper than on-premises. Overall, I rate the tool a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Customer/Partner
PeerSpot user
Hendrik-Du Plooy - PeerSpot reviewer
Regional Manager at Saber1
Real User
Nov 23, 2023
Stable product with a valuable feature for environment visibility
Pros and Cons
  • "Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment."
  • "The product's AIOps process needs improvement."

What is our primary use case?

Our corporate clients use the product to secure cloud environments.

What is most valuable?

Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment.

What needs improvement?

The product's AIOps process needs improvement.

For how long have I used the solution?

We have been using Palo Alto Networks VM-Series for two years.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

We have 5000 Palo Alto Networks VM-Series users as our clients. I rate its scalability a ten out of ten.

How was the initial setup?

I rate the initial setup process a nine. It takes a few hours to complete.

What's my experience with pricing, setup cost, and licensing?

I rate Palo Alto Networks VM-Series pricing an eight out of ten.

What other advice do I have?

I rate Palo Alto Networks VM-Series a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Nick Rama - PeerSpot reviewer
System Engineer at Nexus Technologies,Inc.
Real User
Nov 2, 2023
A tool with a great support team that is useful for testing purposes of VMs
Pros and Cons
  • "The main advantage of Palo Alto Networks VM-Series stems from the fact that you can access it with the help of cloud services."
  • "With Palo Alto Networks VM-Series, it is hard for me to manage its network configuration part."

What is our primary use case?

I use Palo Alto Networks VM-Series for testing purposes of VMs.

What is most valuable?

The main advantage of Palo Alto Networks VM-Series stems from the fact that you can access it with the help of cloud services.

What needs improvement?

With Palo Alto Networks VM-Series, it is hard for me to manage its network configuration part. Regarding Palo Alto Networks VM-Series, I am figuring out whether to use interzone or intrazone networks for the VMs in our company's environment, which is very confusing. The aforementioned aspects of the solution can be considered for improvement.

In the future, whenever I try to onboard Palo Alto Networks VM-Series, it should allow for easy configuration, especially in terms of network connectivity. I want an easier setup and configuration in the product's future releases.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series for around a year. My company has a partnership with Palo Alto Networks.

How are customer service and support?

The technical support of Palo Alto Networks does reply to the cases or issues I file with the support team. The support is equally good for all the products that fall under Palo Alto Networks. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the implementation process a six or seven on a scale of one to ten, where one is difficult and ten is easy.

During the implementation process of the product, I faced some issues related to the networking part and connectivity of VMs. I faced issues with how an end user could connect the VMs to a firewall or connect a firewall to VMs, but the same process was easy for me on a physical device firewall.

What other advice do I have?

I am more comfortable with the physical device firewall. I am actually trying to figure out things since I am not very familiar with the VM side of Palo Alto.

I would recommend Palo Alto Networks VM-Series since it is a cheaper product compared to the other tools available in the market. Apart from Palo Alto Networks VM-Series, I usually recommend Palo Alto Networks Cortex XSOAR and Palo Alto Networks Prisma Cloud.

I rate the overall product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Imrankhan Pathan - PeerSpot reviewer
Technology Specialist at YASH Technologies
Real User
May 2, 2023
Allows us to maintain consistent next-generation firewall protection across virtual, private, and public cloud infrastructures using a unified policy model
Pros and Cons
  • "Centralized management is valuable because it allows us to configure settings in one location and apply them across all three locations."
  • "The utilization monitoring and GUI have room for improvement."

What is our primary use case?

We use the solution for network protection. Previously, I worked for a physical organization, but last year we moved to a Proof of Concept. Following the POC, we had to deploy the solution in three different geographical locations. We deployed all of the Palo Alto solutions in the hub environment and connected them to another node.

How has it helped my organization?

VM-Series allows us to maintain consistent next-generation firewall protection across virtual, private, and public cloud infrastructures using a unified policy model. We can use the provided templates to generate policies based on both global and local rules.

Panorama plays a vital role in allowing us to maintain a consistent security policy model across on-premises and various public cloud environments. Presently, we utilize Panorama exclusively in the cloud, spanning three different geographical locations: East Asia, Eastern U.S., and Western Europe.

Once we were able to configure Panorama's centralized management system we were able to have uninterrupted connections with no security issues.

Using Panorama helped us streamline our security policies in a cloud-based environment, saving us time. With Panorama, we no longer need to log in and manually adjust the template before transferring data, which increased our comfort level.

What is most valuable?

Palo Alto Networks VM-Series' security features are all good.

Centralized management is valuable because it allows us to configure settings in one location and apply them across all three locations.

What needs improvement?

The migration of workloads to the cloud is difficult because the cloud provider and Palo Alto Networks are different platforms. We had to research many articles online and after our research and development were completed we were able to deploy. The migration of data to the cloud can be more user-friendly and has room for improvement.

The utilization monitoring and GUI have room for improvement.

Sometimes we encounter licensing issues where our licenses are not activated, and as a result, we are required to redeploy. This problem could be related to VM-Series or the template image and how they are integrated with Azure Marketplace.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we utilized Azure Firewall, but we found it to be less mature compared to Palo Alto, prompting us to switch to the latter.

How was the initial setup?

The initial setup is straightforward but the deployment portion is complex. We require 15 minutes for one VM deployment.

What other advice do I have?

I give the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
Janardhan Reddy - PeerSpot reviewer
Manager-Information Technology at a computer software company with 51-200 employees
Real User
Top 10
May 8, 2022
Helps us close cases, which has improved our score on the compliance side
Pros and Cons
  • "Palo Alto’s Panorama centralized management system simplifies our security posture based on our requirements. Instead of manually pulling logs, then generating them into readable formats, it gives us the console in a readable format to view."
  • "We feel that the setup was complex. So, we asked the tech team about the setup process. They explained how to deploy it in the right way, which made it very simple."
  • "We feel that the setup was complex."

What is our primary use case?

We are using it on Azure Cloud for our internal systems, where we have set up our internal workloads. We are using it as a perimeter firewall.

We are using it because our internal workflows are on the cloud. Almost everything in our production and development uses these instances. We are using it extensively for conducting reports of the development environment. It is working fine.

How has it helped my organization?

It improved all compliance activities. We can close open cases. Compared to other firewalls in these cases, it improved our score on the compliance side.

What is most valuable?

We are using the complete box. We are mostly using the security services and firewall rules in Panorama.

We need to look at different variables and granular policies of various tools. This makes it easy to understand.

We use Palo Alto’s Panorama centralized management system. We have an on-prem firewall where Panorama is very good for pulling logs in from the cloud so we can see what is going on. It gives us visibility into that as well as showing us what attacks are coming in.

Palo Alto’s Panorama centralized management system simplifies our security posture based on our requirements. Instead of manually pulling logs, then generating them into readable formats, it gives us the console in a readable format to view.

For how long have I used the solution?

We have been using it for the last two years.

What do I think about the stability of the solution?

Stability has so far been good. We monitor the resources on the firewall to determine if there will be any spikes on the CPU, RAM utilization, or the load of the firewall. Though, we are yet not putting much load on it. 

What do I think about the scalability of the solution?

I don't think that scaling will be a problem since we can adjust the VM-Series model that we want.

I have around 100 instances protected behind this device.

How are customer service and support?

The customer support is good. They are able to give fast, readily-available solutions upon the creation of a help ticket. I would rate them as 10 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

We did a fresh setup for this, but it was pretty easy. We could easily integrate with the VM-Series, then just create our business servers. We were able to do this with the help of the tech team.

It took around seven to eight hours to deploy this solution and configure it to our environment.

What about the implementation team?

We feel that the setup was complex. So, we asked the tech team about the setup process. They explained how to deploy it in the right way, which made it very simple. Once we had a checklist of what to do, it was pretty easy to deploy.

What was our ROI?

Deploying Panorama has saved us a lot of time. When any incidents happen, our people are comfortable going to the Panorama logs and view the incident report to see what happened.

What's my experience with pricing, setup cost, and licensing?

Initially, pricing was high. Later on, we were able to negotiate the pricing and get something that fits our budget.

The solution provides protection and there wasn't an additional cost involved, in terms of security.

Which other solutions did I evaluate?

We evaluated FortiGate, Cisco, and the stuff that we are using. Compared to other products, we found it a very useful part of our compliance requirements and liked its format on the graphical interface. It is also a more secure firewall compared to other existing ones in the market. Based on our evaluation, it matched our compliance requirements.

Cisco is pretty complex in nature to deploy. It is helpful to have a skilled person with at least two years of experience. 

What other advice do I have?

We are happy with their features for how we are using it and what we have deployed.

I would recommend giving the solution a try and see the difference between it and your existing firewalls. Give it a shot and see the difference.

In the firewall market, it is the number one product right now. I would rate it as 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NiteshSharma - PeerSpot reviewer
Pre Sales Architect at network techlab
Real User
Top 5Leaderboard
Apr 1, 2024
Protects from ransomware and malware but needs improvement in visibility
Pros and Cons
  • "The most effective features for threat prevention are application-based prevention and WildFire. These features cover various threats, such as ransomware, malware, etc. They provide real-time visibility. By applying appropriate policies, threats can be blocked."
  • "The solution needs to improve its visibility. It's not straightforward to use. Understanding the policies, authorizations, and initializing features requires careful review. The product needs to offer proper training."

What is most valuable?

The most effective features for threat prevention are application-based prevention and WildFire. These features cover various threats, such as ransomware, malware, etc. They provide real-time visibility. By applying appropriate policies, threats can be blocked.

What needs improvement?

The solution needs to improve its visibility. It's not straightforward to use. Understanding the policies, authorizations, and initializing features requires careful review. The product needs to offer proper training. 

For how long have I used the solution?

I have been working with the product for three to four months. 

What do I think about the stability of the solution?

I rate Palo Alto Networks VM-Series' stability as ten out of ten. 

How are customer service and support?

The main issue with the tool's support is the delayed response time, ranging from one to two hours. This delay can impact customers who are waiting for support. Additionally, partners may become busy. 

How would you rate customer service and support?

Positive

What other advice do I have?

The tool's improvement in cloud security posture depends on the features used and the licenses purchased. Different suites are available, such as Professional, Core, and Enterprise, each offering various features for endpoint.

Competitors such as Fortinet and Check Point also offer similar features, but I don't know much about their offerings. However, Palo Alto Network VM-Series stands out with its application deployment capability, iOS zone protection, and features like application ID, user ID, and device ID identification. These features enable policy application and on-premises protection, which may not be available in competing solutions.

I rate the overall product a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros sharing their opinions.