We use it for firewall purposes.
Solution Architect at JM Family Enterprises
AWS has improved our agility to apply firewall rules because everything is based in the cloud
Pros and Cons
- "AWS has improved our agility to apply firewall rules. It has reduced the amount of time that it takes to apply firewall rules because everything is based in the cloud."
- "We don't know how it will scale once we start putting more load on it."
What is our primary use case?
How has it helped my organization?
We use it mostly for the firewall and its ability to work in AWS. That is why we like it.
What is most valuable?
AWS has improved our agility to apply firewall rules. It has reduced the amount of time that it takes to apply firewall rules because everything is based in the cloud. It helps us to bring agility to the project teams when applying them.
What needs improvement?
We still need to understand what are the best practices which we need to implement.
We also don't know how it will scale once we start putting more load on it.
Buyer's Guide
Palo Alto Networks VM-Series
December 2024
Learn what your peers think about Palo Alto Networks VM-Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We like its stability.
What do I think about the scalability of the solution?
We are happy with the scalability.
We just started migrating to the cloud. Thus, we are slowly adding more volume to it. Maybe next year, we should know how it is scaling in the cloud.
How are customer service and support?
We have in-house experts and a good relationship with the Palo Alto technical support team.
Which solution did I use previously and why did I switch?
We were using a lot of Cisco firewalls before. We switched because we wanted what works best in the cloud.
How was the initial setup?
We have been happy with the configuration and implementation on the AWS environment.
What was our ROI?
It takes the bottleneck away from the information security teams and increases their agility on projects.
What's my experience with pricing, setup cost, and licensing?
We found purchasing process the product on the AWS Marketplace to be very good. We used the AWS Marketplace because we were set to move to AWS. We rely on Amazon and their partners to process our research.
What other advice do I have?
I would recommend to try it out.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network Engineer at Peristent Systems
Stable product with an easy installation process
Pros and Cons
- "It is an easy-to-scale product."
- "The product could be better in terms of performance than one of its competitors."
What is our primary use case?
We use the product to mitigate vulnerabilities for the applications running on particular VMs.
What is most valuable?
The product's most valuable feature is pricing.
What needs improvement?
Compared to Azure Firewall, the product could be better in terms of performance.
For how long have I used the solution?
We have been using Palo Alto Networks VM-Series for three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
It is an easy-to-scale product and suitable for enterprises.
How are customer service and support?
Palo Alto's support is good. Whenever I raise a ticket, they immediately look into it and make a Zoom call.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Cisco's Next-Generation Firewall before. It works better than Palo Alto.
How was the initial setup?
Palo Alto's installation process is easy because we use Panorama tool to manage it. We can communicate and implement traffic policies, filtering, and other specific options with its help.
It requires two to three engineers and takes two days to complete the deployment. For maintenance, it requires a team of two engineers.
What other advice do I have?
It's good to work with Palo Alto Networks VM-Series. I recommend it to others and rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Palo Alto Networks VM-Series
December 2024
Learn what your peers think about Palo Alto Networks VM-Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
IT Security Head with 1,001-5,000 employees
Easy to set up, powerful IDS and IPS functionality, and helpful policy compliance reporting
Pros and Cons
- "The most valuable features are web control and IPS/IDS."
- "I would like to have automatic daily reporting, such as how many users have connected via SSL VPN."
What is our primary use case?
Palo Alto VM Series is a firewall that makes up part of our security solution, handing IPS, IDS, and other security measures.
What is most valuable?
The most valuable features are web control and IPS/IDS.
The work from home features, VPN and SSL VPN, are useful and part of the GlobalProtect functionality.
What needs improvement?
I would like to have automatic daily reporting, such as how many users have connected via SSL VPN. As it is now, we have to manually look at the logs, which is tedious. There are no ready-made reports on that level and the information is not easily available.
I really need more advanced features that support the correlation of log files.
For how long have I used the solution?
I have years of experience with the Palo Alto VM Series.
What do I think about the stability of the solution?
This firewall is quite stable and we haven't faced any kinds of issues.
What do I think about the scalability of the solution?
It is scalable but I cannot really comment on how much because we have not taken it to that level. We have between 450 and 500 users.
How are customer service and technical support?
I am satisfied with the technical support. However, they regularly provide training on the system so we have rarely opened a support case.
How was the initial setup?
The initial setup is straightforward and easy.
The deployment will take a couple of hours at the max and will depend on the configuration that you are looking for. Palo Alto will give you a report that recommends policies that are based on industry standards. For example, if you have approved Telnet access then you will be warned because it is not recommended and you should be using SSH instead. They will give you lots of recommendations to warn that the configuration does not follow the standard practice and if allowed to remain then it will explain what vulnerabilities you might face in the future. This kind of report is really valuable.
What other advice do I have?
I highly recommend this service compared to other vendors. It has everything included in one platform including IPS, IDS, and antivirus. By using the Palo Alto initial configuration, it is going to block many threats from day one and it is pretty easy to do. You don't have to have an in-house technical team that is capable of doing that. You don't require that kind of knowledge, which is important because many people don't understand IDS, IPS, or file blocking. They need experience. With Palo Alto, a normal person with perhaps a year of technical experience will understand how to configure the firewall and generate reports.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Infrastructure Specialist (E-Transform Project) at Ministry of Communications and Information
Easy to use with good application and URL filtering
Pros and Cons
- "The interface with Panorama makes it very easy to use."
- "The command-line interface is something that some people struggle with and I think that they should have an option to go straight to the GUI."
What is our primary use case?
The Palo Alto VM-Series is a firewall that is part of our security solution.
How has it helped my organization?
With Palo Alto, it feels like you're using the Rolls-Royce of firewalls.
What is most valuable?
All of the next-generation features are valuable and set Palo Alto apart from other firewalls.
The application filtering, or AppiID, and URL filtering are good.
The interface with Panorama makes it very easy to use.
What needs improvement?
The command-line interface is something that some people struggle with and I think that they should have an option to go straight to the GUI.
The interface for Panorama has not changed greatly and could be updated.
For how long have I used the solution?
I have been using Palo Alto VM-Series for more than six years.
What do I think about the scalability of the solution?
It is very easy to scale. All you have to do is get access to the VM base and then spin it off into another virtual environment or send it into the cloud. This means that you now have a data center through Palo Alto.
They have a new product called Prisma that allows you to create links between remote users working from different areas and use that to connect to the clouds in this infrastructure. It also allows you to get connectivity to that but not using a backhaul. Rather, you connect straight from wherever you are.
In the places where we have deployed this solution, they have a couple of thousand users.
How are customer service and technical support?
The technical support is great. This is a brand and they have to protect it, so they make sure that the users get what they need.
Which solution did I use previously and why did I switch?
I have experience with Check Point and Cisco, who both started improving their management interface after Panorama.
How was the initial setup?
I would say that the initial setup is easy. I have been an IT professional for more than 20 years and can say that this is an example of a product where you simply have to read the manual. If you jump straight into it then you will start struggling.
During the initial setup you begin with the CLI, but you enter a command and it brings you to the GUI. Once you are in the GUI, you will see words on the tabs. All of these things are there if you look carefully.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is very high for some parts of Africa, which makes it a challenge. If it were lowered then it would be more popular.
What other advice do I have?
I have been using Palo Alto since version 6.0, and I am currently evaluating the latest one, version 9.1.
My advice to anybody who is considering this solution is to try the trial version first. It is good for 30 days and it can actually be used because it is the full product. You can test all of the scenarios and try the next-generation features. You can use features like the VPN GlobalProtect and actually see it work. The same with URL filtering and antivirus.
Overall, this is a great next-generation firewall.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Architect at a tech services company with 51-200 employees
An easy-to-maintain product that provides security and can be smoothly installed within a couple of hours
Pros and Cons
- "Palo Alto Networks VM-Series is easy to maintain...From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market."
- "There are some delays that I have observed when my company communicates with Palo Alto's support engineers."
What is our primary use case?
We use Palo Alto Networks VM-Series for our company's customers, especially those who use Azure Firewall to secure their environment but still want a third-party firewall from companies like Fortinet FortiGate and Palo Alto in their environment. Whenever our company's customers want to opt for a third-party firewall, we suggest firewall products from companies like Fortinet FortiGate and Palo Alto. There have been cases where our company's customer who already uses firewall products from Fortinet FortiGate and Palo Alto deployed on an on-premises model want to shift the same product to the cloud, going on the good experience they have had with the products. If our company's customers are not interested in purchasing a third-party firewall, my company suggests the cloud-native firewall provided by Azure, specifically for their landing zone environment.
What is most valuable?
Regarding Palo Alto, my company normally does a high availability configuration for our customers, which are active-active and active-passive. There are multiple add-on packages a customer can choose from in Palo Alto, including antivirus, web filtering, IDS, and IPS solutions.
What needs improvement?
Considering Azure, some customers may purchase Palo Alto Networks VM-300. Considering the pricing perspective, customers want multiple NIC types because they might have different spokes, and they may like to extend it with different interfaces on different spokes. Considering VM-Series on Azure Virtual Machines, since there is a limitation when it comes to Azure VM-300 as it supports only four cores, there may be some modifications made to support more cores.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for three to four years. My company functions as a managed service provider and an integrator for Palo Alto Networks.
What do I think about the stability of the solution?
Palo Alto Networks VM-Series can be made more stable. I have seen some bugs in the solution. After deployment with an API call, you can use an HA solution in two scenarios, namely, as a load balancer and for API calls. I see that in the Palo Alto Networks VM-Series, there are some delays when it comes to an API call configuration.
What do I think about the scalability of the solution?
It is a scalable tool. Considering the licensing part of the solution, it may not seem scalable, especially when you want to move from Palo Alto Networks VM-300 to Palo Alto Networks VM-500 since, for such a procedure, the virtual machines will have to be brought down and registered again with a different license, which is challenging.
My company's customers who use the solution are mostly enterprise-sized businesses.
How are customer service and support?
The solution's technical support has been good. I rate the technical support a seven and a half to eight out of ten.
There are some delays that I have observed when my company communicates with Palo Alto's support engineers. There are also some problems related to the understanding of our company's issues with the product by Palo Alto's support team.
How would you rate customer service and support?
Positive
How was the initial setup?
Users are provided with templates to go ahead with the deployment phase of Azure. There are already prepared templates available for installation, which users can use during installation.
Suppose our company's discussions with the customers are completed, and the design has been frozen. Considering the aforementioned case, the Palo Alto Networks VM-Series installation phase can be completed in a couple of hours, while the only time-consuming task is the creation of policies.
What other advice do I have?
Palo Alto Networks VM-Series is easy to maintain.
From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market.
I rate the overall product a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
System Administrator at a government with 201-500 employees
Helpful support, and the security and packet routing speed are good
Pros and Cons
- "The most valuable features are security and support."
- "There should be an option for direct integration with the Azure platform."
What is most valuable?
The most valuable features are security and support.
The packet routing speed is very good.
What needs improvement?
There should be an option for direct integration with the Azure platform. This would allow this product to take advantage of the auto-scaling that is offered by Azure. Because I am purchasing it as a SaaS model, I should get the complete functionality.
I would like to see the direct support and product ownership from the principal vendor. Ideally, the vendor should maintain ownership and be responsible for the system, including that it is operating correctly. This would give my company a better value when purchasing the product.
The pricing could be improved.
The Panorama management license should come with this solution. We have eight nodes and we still have to purchase it separately. Everything should come with a single license, rather than something that is broken into many parts.
For how long have I used the solution?
I have been using the Palo Alto VM-Series Firewall for a few months.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This is a scalable solution but it would be better if it had direct integration with Microsoft Azure.
Currently, we have three administrators and more than 5,000 end-users through our public website.
How are customer service and technical support?
Technical support is very good and I would give them full marks.
How was the initial setup?
This firewall is easy to implement.
What other advice do I have?
Everything from Palo Alto is good and I recommend that people implement this firewall.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Architect at a manufacturing company with 5,001-10,000 employees
Good support, and the filtering options for URLs and applications help to improve our security
Pros and Cons
- "The most valuable features are the User ID, URL filtering, and application filtering."
- "The user interface could use some improvement."
What is our primary use case?
The VM-Series firewall is part of our overall security solution.
What is most valuable?
The most valuable features are the User ID, URL filtering, and application filtering. These features have helped us a lot.
What needs improvement?
The user interface could use some improvement.
I would like to see SD-WAN features added in the future.
For how long have I used the solution?
We have been using this product for three years.
What do I think about the stability of the solution?
Stability-wise, this product is great.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
I have been in contact with technical support and find that they are great.
Which solution did I use previously and why did I switch?
We have the VM-Series as well as the physical appliance.
How was the initial setup?
The initial setup is straightforward. It doesn't take too long to deploy, although every company their own set of requirements. For example, the level of compliance varies between companies.
Which other solutions did I evaluate?
When I joined the company, the VM-Series firewall was already in-place.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Professor at Facultatea de Economie și Administrarea Afacerilor din Iași
A user-friendly solution with a highly intuitive web interface
Pros and Cons
- "Palo Alto Networks VM-Series is very easy to use."
- "It'll help if Palo Alto Networks provided better documentation."
What is our primary use case?
I am the guy they call up first for the central infrastructure and configuration of the malware, firewall, and main applications, and I use Palo Alto Networks VM-Series for that.
What is most valuable?
Palo Alto Networks VM-Series is very easy to use. It takes maybe one week to learn how it works, but the suite itself is very flexible. After you install it, it's very easy to use because of the intuitive web interface.
It's great for me at the moment. I have all I need. All the traffic is very well filtered, and I believe it's the future of the firewall.
What needs improvement?
The firewall itself is very complex. You have to do a lot of research, look through all the documentation, consult, and figure out how to use it. It's not so easy as a regular firewall, like Hypertable. It'll help if Palo Alto Networks provided better documentation. It would be even better if they had simple documentation on some use cases as well.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for about one month.
What do I think about the stability of the solution?
At the moment, Palo Alto Networks VM-Series has been stable.
How are customer service and technical support?
I have used the Palo Alto Network's technical support before, and it's fine for the moment.
How was the initial setup?
Palo Alto Networks VM-Series is a VMware appliance and very simple to install. It must be turned on to change the default password and to configure the IP address, and that is all. After that, it's easy because it has a very intuitive web interface.
What about the implementation team?
I implemented Palo Alto Networks VM-Series on my own.
What's my experience with pricing, setup cost, and licensing?
Because I work for a university and the URL is for the institution, it's a free license for us.
What other advice do I have?
On a scale from one to ten, I would give Palo Alto Networks VM-Series a nine.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
Popular Comparisons
Fortinet FortiGate
Netgate pfSense
Cisco Secure Firewall
Palo Alto Networks NG Firewalls
Azure Firewall
Check Point NGFW
Juniper SRX Series Firewall
Untangle NG Firewall
Fortinet FortiGate-VM
SonicWall NSa
KerioControl
Sangfor NGAF
Forcepoint Next Generation Firewall
Buyer's Guide
Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which product do you recommend: Palo Alto Network VM-Series vs Fortinet FortiGate?
- Is Palo Alto the best firewall for an on-premise/cloud hybrid IT network?
- Which is the best IPS - Cisco Firepower or Palo Alto?
- Features comparison between Palo Alto and Fortinet firewalls
- Which product do you recommend and why: Palo Alto Networks VM-Series vs Cisco Firepower Threat Defense Virtual (FTDv)?
- How does Azure Firewall compare with Palo Alto Networks VM Series?
- What do you recommend for a corporate firewall implementation?
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Which is the best network firewall for a small retailer?