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Pega Customer Service pros and cons

Vendor: Pega
4.3 out of 5
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Pega Customer Service Pros review quotes

Rahul Bilove - PeerSpot reviewer
Sep 13, 2023
The technical support provided for all the solutions from Pega is of the same quality since they have their own internal teams and the same mechanisms, which are good for dealing with issues of different users.
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Balaji Choda - PeerSpot reviewer
May 13, 2024
Pega Customer Service is scalable.
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VivekIsukapalli - PeerSpot reviewer
Jan 8, 2024
The product is scalable. It works efficiently for changing existing features.
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Buyer's Guide
CRM
November 2024
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Mohammed Tafazal - PeerSpot reviewer
Sep 26, 2023
The most valuable feature of the solution is case management and different configurations.
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Pega Customer Service Cons review quotes

Rahul Bilove - PeerSpot reviewer
Sep 13, 2023
The only concern I have seen about the product is its prices.
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Balaji Choda - PeerSpot reviewer
May 13, 2024
The licensing cost could also be improved.
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VivekIsukapalli - PeerSpot reviewer
Jan 8, 2024
The product's pricing needs improvement.
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Buyer's Guide
CRM
November 2024
Download Free Report
Find out what your peers are saying about Pega, Odoo, Zendesk and others in CRM. Updated: November 2024.
DOWNLOAD NOW
823,875 professionals have used our research since 2012.
Mohammed Tafazal - PeerSpot reviewer
Sep 26, 2023
Pega JVM function needs to be improved.
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