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Associate Principal at a comms service provider with 1,001-5,000 employees
Real User
The versatility and compatability of this virtualization solution are marred by the lack of availability of local support
Pros and Cons
  • "It is easy to deal with when comes to application migration and its compatibility with the multiple component applications."
  • "The availability of technical expertise with the solution may be limited in some areas."

What is our primary use case?

In my company, I am working in a strategic department. My primary task in the company at the present time is looking into an overall roadmap for our organization to adopt a virtualization solution. We are doing this mostly for cost optimization.  

So I am exploring the potential benefits of different solutions and what the potential options are for us to minimize and optimize the costs and our overall tax expenditures by bringing in these VMware solutions.  

Our goal is hosting multiple applications within one single host. The purpose is to reduce the number of physical servers and then to move from a physical to a virtual environment. This is the reason that we introduced the VMware solution.  

So VMware is basically purely on the virtual environment that we have adopted because we are moving out from a physical environment to a virtual environment where we have deployed some VMware licenses to manage our various systems applications on one single host.  

Of course, VMware is not an OS by itself. When it comes to the operating system, we are leveraging on the Red Hat virtual environment to be able to run and support the integration of multiple systems. So the VMware is being used to host the virtual environment. We have actually a combination of both Red Hat Enterprise Virtualization and VMware virtualization solutions to create the needed environment to meet these goals.  

How has it helped my organization?

Red Hat Enterprise has provided the flexible platform on which we can build the solution we envisioned of hosting multiple applications in a single host.  

What is most valuable?

The most valuable feature in this product is that it is easy for us to deal with when comes to application migration and its compatibility with the multiple component applications that are available. For example, we have Drupal, Magento, Node.js, and other applications to host. So when we are looking for a base system solution that is able to support all of these components, I look to Red Hat Enterprise Virtualization. It provides a lot of flexibility in terms of compute scaling, resource allocation, and also the stability of the platform.  

Red Hat Enterprise Virtualization is giving us more benefits in these situations because it is stable. This makes it easy to do this migration and easy to manage as well.  

What needs improvement?

There are two things that I would like to see improvement in when it comes to Red Hat. First is the pricing and second is the support. Of those two, I think support should be the main focus.  

We are facing some challenges within Malaysia because we do not really have system integrators for Red Hat available who can provide on-site support. This would be useful in critical situations such as outages. At those times, it would be optimal to have an expert technician who has significant experience with the product on the company site to help us more quickly resolve these critical issues.  

The closest that we have come to this within Malaysia was an instance where we had to join an online conference call. It was complicated and inefficient. We had to bridge the connection with the principals, login, and then to check and to dump the data for the troubleshooting purposes.  

If Red Hat can expand their services to include physical support within Malaysia then it would be great for us. We need to have access to immediate support of this type when it comes to critical issues.  

Buyer's Guide
RHEV
November 2024
Learn what your peers think about RHEV. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with Red Hat Virtualization for between 10 and 15 years.  

What do I think about the stability of the solution?

Red Hat Virtualization is a stable and versatile solution.  

What do I think about the scalability of the solution?

We have close to 20 users now and I do not see a problem with the potential for scaling that and the use of the product to further build out our environment.  

How are customer service and support?

We have some issues with getting on-site support in Malasia. This is an issue for critical situations.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I can rate Red Hat Virtualization as a seven-out-of-ten.  

It is a seven and not higher because of the various issues like lack of availability of on-site support.  

Even with these issues, I would definitely recommend Red Hat virtualization to other customers who are actually looking into moving from a physical environment to a virtualized environment. Red Hat Enterprise Virtualization can help to optimize their space utilization and optimize their costs.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Principal at a comms service provider with 1,001-5,000 employees
Real User
Good compatibility and migration capabilities but lacks decent on-site support services in Malaysia
Pros and Cons
  • "The solution makes migration easy."
  • "The support is tricky in a few places. We're facing some challenges within Malaysia where we don't really have the system integrators available who can provide extended support. When we need personnel on-site, we can't get them."

What is most valuable?

The solution is easy for us to deal with when comes to application migration and has good compatibility with multiple components. For example, we have Drupal, Magento and then Node.js. When we are looking at which particular solution to run or maybe the base system to support these components, Red Hat Enterprise Virtualization is the perfect choice.

The solution offers flexibility in terms of computation scaling and resource allocation.

The platform is very stable. 

The solution makes migration easy.

The management of the solution is very simple.

What needs improvement?

The pricing could be improved.

The support is tricky in a few places. We're facing some challenges within Malaysia where we don't really have the system integrators available who can provide extended support. When we need personnel on-site, we can't get them.  

Instead, we have to join in an online conference call and then bridge the connection with the principals, log in and then check and dump the data for troubleshooting purposes, etc.

For how long have I used the solution?

We've been dealing with the solution for about 15 years now.

How are customer service and technical support?

We can't really get on-site support here in Malaysia. It's a problem for us. When we need help, we need to do a conference call, but it's difficult for us and it's not an ideal situation.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit expensive.

What other advice do I have?

We still have Red Hat version five running on our environment.

We don't have Red Hat in Malaysia. We don't have direct contact with Red Hat. We have to go through either distributors or system integrators in order to get the product.

I'd rate the solution seven out of ten.

I would recommend Red Hat virtualization to other customers who are actually looking into moving from a physical environment to virtualization environment. It will optimize their space utilization and their cost optimization. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
RHEV
November 2024
Learn what your peers think about RHEV. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2120835 - PeerSpot reviewer
Chairman at a healthcare company with 51-200 employees
Real User
Top 20
Has good stability, but its lifecycle could be increased
Pros and Cons
  • "It is a scalable solution."
  • "The solution has a very small lifecycle."

What is most valuable?

The solution has all the essential features for deployment and virtualization.

What needs improvement?

The solution has a very small lifecycle. They should work on this particular area.

For how long have I used the solution?

We have been using the solution for half a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The solution is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing depends on the use cases.

Which other solutions did I evaluate?

We evaluated VMware and Nutanix. They have a better lifecycle than RHEV.

What other advice do I have?

I rate the solution as seven.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1828818 - PeerSpot reviewer
Consultant at a tech services company with 11-50 employees
Consultant
An easy initial setup with fair pricing and good reliability
Pros and Cons
  • "It's a scalable solution."
  • "While everything needs improvement in some way, I have no specifics."

What is our primary use case?

We primarily use the solution for hosting virtual machines. We're using RHEV virtualization and Red Hat on top of it.

What is most valuable?

The initial setup is straightforward. 

The solution is stable.

It's a scalable solution.

The pricing is fair. 

What needs improvement?

The time I've used the solution is too short. I need more time with the solution before providing feedback. While everything needs improvement in some way, I have no specifics.

For how long have I used the solution?

We're just starting to use the solution. We've been using it for less than a month.

What do I think about the stability of the solution?

The stability is good. It serves its purpose. We've never had issues with bugs or glitches, crashes, or freezing.

What do I think about the scalability of the solution?

The solution has scaled to meet our needs. 

How are customer service and support?

I've never reached out to technical support. I can't speak to how they are in terms of helpfulness. 

Which solution did I use previously and why did I switch?

We did use another platform, however, that was not suitable and we like to stick with Red Hat.

How was the initial setup?

The initial setup is very straightforward. In terms of ease of implementation, I would rate it as a four out of five. 

I was not directly involved with the deployment process. However, a company likely will only need one or two staff members to deploy and maintain it. 

What about the implementation team?

A colleague of mine implemented the solution. He did not need any assistance from integrators or consultants. 

What was our ROI?

We have seen an ROI. I'd rate the ROI we've seen at a four out of five.

What's my experience with pricing, setup cost, and licensing?

We have a three-year licensing agreement. They do offer a fair price. I would rate them at a four out of five in terms of value for money. There are no other fees on top of the standard licensing fee. 

What other advice do I have?

We're just a customer.

I was only involved in the decision part, I'm now in the implementation.

It's a very good platform to build your virtual machines on and highly integrated with Red Hat itself and its satellites. That's one of the main reasons we like it - it's all integrated.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at Realnux
Real User
Top 5Leaderboard
Very stable, easy to install, and useful for high volumes of computing
Pros and Cons
  • "It is very stable."
  • "We hope that Red Hat can produce a paradigm edition. We are looking for paradigm computing and paradigm storage. Its scalability can be improved. It is not easy to scale, and we hope that Red Hat can provide a more scalable system. They should also provide local service and support. Our customers are looking for a good software vendor to provide professional services."

What is our primary use case?

We use it for high volumes of computing. We use it for artificial intelligence and some big data analytics.

What is most valuable?

It is very stable.

What needs improvement?

We hope that Red Hat can produce a paradigm edition. We are looking for paradigm computing and paradigm storage.

Its scalability can be improved. It is not easy to scale, and we hope that Red Hat can provide a more scalable system.

They should also provide local service and support. Our customers are looking for a good software vendor to provide professional services.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is not easy to scale, and we hope that Red Hat can provide a more scalable system. We have 50 users who are using this system.

How are customer service and technical support?

We do get a response from their international support through email, but they should provide local services.

Which solution did I use previously and why did I switch?

We have used Ubuntu Linux and some other editions.

How was the initial setup?

It was very easy to install. It took less than 20 minutes.

What's my experience with pricing, setup cost, and licensing?

We buy a license for commercial use, and we also use the free editions.

What other advice do I have?

I would recommend this solution to others. We would like to keep using this solution. We are very satisfied with it.

I would rate RHEV a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-founder & CEO at VEONE
Real User
Great virtualization, bug-free and pretty stable
Pros and Cons
  • "There aren't any bugs on the solution."
  • "We'd like it if it would be possible on Red Hat Virtualization to possibly connect two or three VMs to the same disk."

What is our primary use case?

Enterprise Virtualization is for specific customers. We are an integrator and we have some customers who want to have in their data center or in their office a virtualization solution. This solution is perfect for that type of client.

What is most valuable?

To be clear, for us to use Red Hat, we need an OpenStack platform. Red Hat OpenStack is a Red Hat platform based on OpenStack to make a public cloud platform. Regarding the features we find valuable, we use all the stack on this platform including the network, storage, compute and controller management and they all work well.

There aren't any bugs on the solution.

What needs improvement?

The UI is based on a default. It's not bad, but it could be a bit better.

The solution could improve its pricing.

We'd like it if it would be possible on Red Hat Virtualization to possibly connect two or three VMs to the same disk.

For how long have I used the solution?

We have been using the solution has been for about five or six years now.

What do I think about the stability of the solution?

The solution is quite stable. There aren't bugs or glitches. It doesn't crash or freeze. It works well. It's reliable.

How are customer service and technical support?

We don't need the assistance of any outside technical support. Currently, we have our own engineers on that. We have about 35 engineers so we don't need to contact their support, but for some debugging or specific cases, we may sometimes need some help to run on the platform. In those instances, we can open tickets if we need to.

Which solution did I use previously and why did I switch?

We'd like to move to OpenStack for clients that are looking for an internal cloud solution that's private.

How was the initial setup?

The initial setup is straightforward.

We have 10 support engineers that handle maintenance.

What about the implementation team?

As an integrator, we set up the solution for our clients.

What other advice do I have?

We're integrators. We have a partnership with Red Hat.

In our country, we have two business segments. We have cloud and integration segments. Regarding the integration, we help clients layout their requirements or the needs and propose what we can do for the requirement. If the customer wants to have a POC to see how the solution works, we can do POC for them and so on.

We specifically use the cloud version of the solution, because it's to provide cloud solutions to our end customers. We have built our cloud solution on Red Hat and our end clients like to change it can have a private tenant to manage their own virtual machine, their networks, and their routers, and so on. We have many, many end customers on the platform.

Some of our clients currently use Red Hat Virtualization and they are looking for a private cloud solution now. We probably need to migrate the existing Red Hat Virtualization to the Red Hat OpenStack platform for these clients.

It's a very good solution. It works very well. We haven't had any issues with any technical aspects and it works well.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Infrastructure and Systems Lead with 201-500 employees
Real User
Good stability and support but is difficult to manage
Pros and Cons
  • "Technically, the main reason why I'm using Red Hat is because of its stability."
  • "I heard that there are big differences between Red Hat eight and seven, but it's still quite difficult for me to judge it. I found it a bit more difficult to manage than version seven, which was much easier. In term of features, though, it is still not yet clear which is better. I have no clear idea of which features need to be changed at the moment."

What is most valuable?

Technically, the main reason why I'm using Red Hat is because of its stability.

What needs improvement?

I heard that there are big differences between Red Hat 8 and 7, but it's still quite difficult for me to judge it. I found it a bit more difficult to manage than version seven, which was much easier. In terms of features, though, it is still not yet clear which is better. I have no clear idea of which features need to be changed at the moment.

For how long have I used the solution?

We've been using this solution for five years.

What do I think about the scalability of the solution?

Scalability is also available. At our company, we have three people managing Red Hat, but about 600 users that use service and hosting of Red Hat.

How are customer service and technical support?

We are in touch with technical support and whenever we have an issue we get good support from the Red Hat team. I am satisfied with their technical support. I am an Open Source fan so this is one of my favorites.

Which solution did I use previously and why did I switch?

We use Windows, of course, and we also use Ubuntu for some other applications. For our core applications, however, we use Red Hat.

What's my experience with pricing, setup cost, and licensing?

I would say the price is acceptable.

What other advice do I have?

If someone asked me, I would strongly recommend using Red Hat. I have spoken to many other Red Hat users. The main issue is the lack of knowledge with most engineers and system admins. They don't know how to use Red Hat. They found that Windows, for example, is easier to manage. I would recommend Red Hat, though, and I would like to do something to raise the awareness of how to use Red Hat. I would strongly recommend they work hard to introduce people to Red Hat and how to manage Red Hat. I know there are courses, workshops, and seminars. Red Hat is doing all of that. The main issue which I think Red Hat has to focus on, however, is that colleges, universities, and most institutions focus on Windows-based solutions. Red Hat has to be there in the education sector, so engineer or system admin graduates will at least have a small knowledge of what Red Hat is.

I would rate Red Hat as seven out of ten. I think it's really hard to get a ten because this is technology and technology is always improving. We'll never stop. Ten means perfect, no improvement required. So I would never rate any tech solution as ten or even nine of ten. I can say, however, that this solution is fine for me.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Computech Associates
Real User
User friendly, easy to configure, and affordable
Pros and Cons
  • "The solution is overall very good with all the facilities. It is user friendly, easy to configure, has documentation, and support is available."
  • "Customers are not aware of this solution, they can improve by providing more awareness and solution availability."

What is our primary use case?

The primary use of this solution is to implement ERP. If you want to have multiple servers on the same machine or if you do not require multiple machines it supports kernel-based virtual machines.

What is most valuable?

The solution is overall very good with all the facilities. It is user friendly, easy to configure, has documentation, and support is available. 

What needs improvement?

Customers are not aware of this solution, they can improve by providing more awareness and solution availability. The technical features are okay right now for our requirements, but of course, with technology, there are areas for improvement.

Additionally, there should be more integration with other platforms. 

For how long have I used the solution?

I have used it for a couple of years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

It has good support, but we did not require to use it much.

How was the initial setup?

The installation was easy. The time was affected by configuration requirements and the extent of work needed for customization. For example, the simplicity or complexity of it, how many virtual machines we want to establish, or whether we want MDM.

What about the implementation team?

We normally use approximately 35 people to implement the solution.

What's my experience with pricing, setup cost, and licensing?

The solution does not require licencing but a subscription is necessary, which is very affordable.

What other advice do I have?

I would recommend this solution to other users.

I rate RHEV a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user