The area of improvement in the solution is something that can be stated only after looking into who is using the solution. If the product is used in a small organization, it doesn't work well. The tool is meant for big companies, like tier-one or tier-two organizations. The tool is not really suitable for small kinds of businesses, making it an area where improvements are required.
Pros
"Stability-wise, I rate the solution a ten out of ten."
Cons
"If the product is used in a small organization, it doesn't work well."
