Salesforce Reviews

We use Salesforce to track the sales pipeline.

Salesforce is a very comprehensive tool. We use the solution to map the sales pipeline and see how it is going and where it is pending. We put reminders about when we need to contact the customers to take follow-ups. Salesforce has helped us to find the strongest connection with the customers.

Salesforce is not very user-friendly, and a person won't understand it unless proper training is provided.

I have been using Salesforce for the last six months.

Salesforce is a stable solution.

I rate the solution a nine out of ten for stability.

Salesforce is a scalable solution. We are a 25-member team, and each one of us has access to the solution.

The return on investment with Salesforce is quite satisfactory.

The solution's pricing is competitive.

Overall, I rate Salesforce a nine out of ten.

I use the solution to update the client's information, create reports on how the clients work, and get information about the client assigned to me.

Reports are the most valuable features of the product. We get the information of your clients easily and fast. We can produce the reports that we need easily.

The product must improve the integration process. Many processes have to be done manually. We use a lot of WhatsApp in Latin America. The product is not integrated with WhatsApp. So, after talking with the client, I have to go to Salesforce and update about my conversation with the client. The product must also be integrated with emails. Integrating with WhatsApp would help record client conversations and save a lot of time.

I have been using the solution since 2006.

The tool is stable.

The tool is scalable. People come in and go out. We have no problems. It doesn’t slow down or have performance issues. Approximately 500 users are using the solution in my organization.

My company chose Salesforce because it is easy to use. It offers a cloud solution and is a prestigious company.

I recommend the product to others. We have to be very disciplined with all the information that we log into the system. It provides us with information and reports about our work. It's a good solution. Overall, I rate the solution a nine out of ten.

We use the product for patient monitoring. 

The tool's most valuable feature is performance. 

Salesforce needs to improve integrations. They need to integrate generative AI. 

Salesforce's stability is good. I rate it a nine out of ten. 

The tool's scalability is good. We have around 60-70 users who use it extensively. 

The tool's technical support is good. 

Salesforce's deployment is straightforward. 

The tool's deployment was done by a consultant team. 

Salesforce's licensing costs are yearly. It is expensive. 

I rate the product a nine out of ten. 

I use Salesforce to create reports from the database. I use it to check whether the things I use are in the database.

The solution is pretty easy to access and has good customization.

The solution could be more intuitive with regard to customization and navigation.

Salesforce should provide faster curation of reports.

I have been using Salesforce for six months.

I rate Salesforce a nine out of ten for stability.

Salesforce is a scalable solution.

I would recommend Salesforce to other users.

Overall, I rate Salesforce a seven out of ten.

We use the solution as a CRM. We manage opportunities, leads, and partners. We run the whole sales cycle through Salesforce.

The product has made our dealings with partners and clients much more structured. Our lead management process is also much more structured.

The test functionality and the adjustable reports are valuable features. The product is customizable, but we must pay for it. I use the mobile application. The functionality and convenience of the mobile application are good enough. It satisfies our requirements.

It would be better if we could design our reports much more easily. We need to use consultancy every time to design new reports. The forecast functionalities can be improved.

I have been using the solution for one and a half years.

The tool is stable.

We have ten users in our organization. We have it in multiple locations.

The initial setup is straightforward. The deployment took 20 to 25 days. It is not difficult to maintain the product.

The deployment was done by a consulting company.

We have seen a return on investment from the product.

The modules are too expensive.

We don’t have a large team. We have many partners, though. They resell our services to third-party clients. We can manage the registration formally via Salesforce. We did not require technical support because we work with a consultant company. They adjust it for us. We don't need additional technical support until now. I will recommend the product to others. Overall, I rate the tool a nine out of ten.

The solution is used for managing customers and dues. It is a CRM.

It is easy to track customers. We can manage opportunities easily. The solution provides analytics and insight into our performance.

The product must provide a reminder to pursue opportunities. We must receive a reminder if we have registered a deal and have not taken it forward. The product must provide more insights and analytics.

I have been using the solution for five years.

The tool is stable. I rate the stability a nine out of ten.

The tool is scalable. About ten people in our organization use the product.

The initial setup is not very complex, but it is not straightforward. It doesn’t take much time to deploy. The knowledge base is challenging. The deployment took about three days. The solution is cloud-based.

Professionals did the deployment.

We see value in the product. We can manage our customer engagement and interactions. We can always follow up.

The tool is quite pricey compared to other products.

It is a good solution. If an organization has the budget, they must choose Salesforce. Overall, I rate the solution an eight out of ten.

I use the solution for sales and opportunity management. It helps with my business functionalities. 

The products improve my visibility over opportunities. 

Salesforce provides opportunity management, including stage management. It offers basic functions to categorize opportunities as lead, qualified, or committed. I can share these opportunities with my peers and managers.

The tool needs to improve its UI. 

I have been working with the product for three years. 

Salesforce is stable. 

The product is scalable. 

I did not directly establish communication with Salesforce. Instead, a separate customer support team from my company interacted with their customer support team.

Salesforce offers thousands of features and functionalities. I recall using a tool called Clari, which served as a supplement to Salesforce, providing a better UI/UX. This tool facilitated easy management of opportunities and businesses, especially on a mobile platform. I rate it a four out of ten. 

We only use Salesforce for making offers for our customers. It is a tool to create some prices and generate offers.

There have been no improvements in my section due to the use of Salesforce.

We have our offers in one place, which allows us to see what offers we have provided to our customers.

The interface is not self-explanatory. We don't receive the correct error messages when errors occur in our calculations. Our solution is not the best it could be.

We have been working with Salesforce for two years.

Salesforce is stable.

We had no online solution before Salesforce. We only worked offline with Microsoft Word and Excel.

I have no idea about the initial setup process. We have only a website to start with our process without any setup.

In my situation, I don't have benefits from using Salesforce, which makes it not the right solution for me.

I'd rate the solution four out of ten.