Salesforce Reviews

The solution is used for managing customers and dues. It is a CRM.

It is easy to track customers. We can manage opportunities easily. The solution provides analytics and insight into our performance.

The product must provide a reminder to pursue opportunities. We must receive a reminder if we have registered a deal and have not taken it forward. The product must provide more insights and analytics.

I have been using the solution for five years.

The tool is stable. I rate the stability a nine out of ten.

The tool is scalable. About ten people in our organization use the product.

The initial setup is not very complex, but it is not straightforward. It doesn’t take much time to deploy. The knowledge base is challenging. The deployment took about three days. The solution is cloud-based.

Professionals did the deployment.

We see value in the product. We can manage our customer engagement and interactions. We can always follow up.

The tool is quite pricey compared to other products.

It is a good solution. If an organization has the budget, they must choose Salesforce. Overall, I rate the solution an eight out of ten.

We use Salesforce for sales tracking and forecasting. We also use it as a prospecting tool to reach customers, automate the responses, and follow up. It helps us reach a broader market or audience without sending individual emails.

The platform flow for the product could be better. It is cluttered with a lot of components. How it is structured and customized aligns differently with my preferred way of managing tasks and information. However, it is subjective, and the experience can vary among team members.

We have been using Salesforce for 15 years.

The product is finely stable. I rate the stability a six out of ten.

The platform's scalability is a six or seven out of ten.

I never contacted the technical support team directly. Our organization communicates with them.

Salesforce is overpriced.

It is a fine CRM tool and meets all the essential requirements. However, there are better tools in the market.

I rate Salesforce a six out of ten.

I use Salesforce to manage pipelines. 

The tool's most valuable feature is user-friendliness. 

Salesforce's UI design is old and slow. 

I rate the tool's stability a seven out of ten. 

I rate Salesforce's scalability an eight out of ten. 

We switched to the product since Salesforce is the market leader. 

The tool's deployment was easy and was completed in six months. It requires two offshore resources for maintenance. 

Salesforce is expensive, and I rate it an eight out of ten. 

I rate the product a ten out of ten. 

I provide the solution for customers, and we work with Salesforce APIs to get and update data. We get data from instances of Salesforce for masked data. Then we reupload the data in GDPR.

Our process runs on Talend, and we use Salesforce with that and use APIs.

Salesforce works well with Talend.

The UI could be improved.

We've used Salesforce for a few years.

I rate Salesforce a six or seven out of ten. I recommend the solution to others planning to use it.