One of the most impactful Salesforce features for business efficiency currently is its ability to ensure customer risk assessment throughout the sales process.
Marketing Operation Director at a manufacturing company with 5,001-10,000 employees
Sep 11, 2023
The most valuable feature of the solution is the ability that the solution provides to store information related to our company's promotional campaigns.
Business developer manager at Sterling Relocation Limited
Jan 24, 2024
The reporting parts and knowledge capabilities of Salesforce have helped us make more informed business decisions.
Because when we have a clear picture of the current activity, we can have a better view of the project. Today, everything is going fast. So, if we have a system that helps us collect information quickly, it's a big value for employees.
The tool helps us take over accounts to review past opportunities and notes. One of its main advantages is associating stakeholders and activity with customer contacts, providing an overview for team members. Its most valuable feature is sharing information with team members. The tool's ability to associate a company contact with an opportunity is a good feature.
Prysmian Group at a manufacturing company with 10,001+ employees
Feb 14, 2024
The product's onboarding process is a bit complex since Salesforce provides detailed or in-depth reports, so it may take some time for users to learn to use it.
Our customers wants more enterprise-level capabilities. Currently, we specialize in Salesforce, but many customers want us to support other platforms like SAP.
Business developer manager at Sterling Relocation Limited
Jan 24, 2024
In order to use Salesforce, we have to have a tailor-made program. Because sometimes, mainly in the pharmaceutical sector, it's difficult to obtain the right layout without paying extra for a tailor-made system. This is something that Salesforce could improve.
Creating new reports more easily within Salesforce and improving the ability to associate common names of companies, especially after acquisitions, would be beneficial. I would also like to understand the administrator who has control over the data. It would be helpful when you want to implement changes or escalate issues.
