I am a professional consultant and programmer and we are customers of SAP.
Independent Consultant at Bosch&Cia
A good platform and very robust
Pros and Cons
- "A robust solution."
- "Could be more user-friendly; somewhat complicated to use."
What is our primary use case?
What is most valuable?
This is a robust solution and I like that it's oriented to develop what we need in our ERP. I like the platform and the fact that it's the same ecosystem.
What needs improvement?
There is something about SAP Analytics that is complicated and more technical, certainly in comparison to a solution like Power BI which is more intuitive and where it's easier to find data. Power BI has the added advantage that many people work with Excel.
For how long have I used the solution?
I've been using this solution for two years.
Buyer's Guide
SAP Analytics Cloud
December 2024
Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,158 professionals have used our research since 2012.
What do I think about the stability of the solution?
It's stable because it's all in the cloud.
What do I think about the scalability of the solution?
The solution is scalable but we haven't really tested it. Deployment requires a couple of people; one for design and the other working with what you need for analysis.
How are customer service and support?
SAP calls me once every three to six months to ask how things are going.
How was the initial setup?
The initial setup is very easy because you can work with data models and if you know the database and you know how to model, both are intuitive. I haven't had many issues with deployment.
Which other solutions did I evaluate?
In general Power BI seems to be more professional and user-friendly, it's certainly easier to find data. I prefer Power BI if I want to work quickly with clients because it's easier to use and I can send a link whereas SAP is more difficult to access and I can never be sure that the client can get access. The first steps are more or less the same with both products although SAP Analytics has perhaps more details to analyze what you see on the screen and Power BI has more of a classical interface.
What other advice do I have?
Take your time and study the product because when you use SAP Analytics Cloud, you'll find it's very easy to make graphs and tables, to analyze and cross data. It's important to understand how it works but to also have a very clear idea of where you're going. There are online courses available as well as online help which is very useful.
I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Professional Officer Data Analyst at a government with 10,001+ employees
Stable business intelligence solution used for data modeling and and predictive analytics
Pros and Cons
- "The visualizations have been the most valuable feature."
- "The integration with other vendors and solutions could be improved."
What is our primary use case?
We use this solution for real-time dashboards, modeling data and for predictive analytics. It is used on a daily basis by 300 people in our business.
What is most valuable?
The visualizations have been the most valuable feature.
What needs improvement?
The integration with other vendors and solutions could be improved. The visualizations and reporting capabilities could also be improved. In a future release, we would like to have access to built-in API capabilities. This would remove some of the manual work involved in reporting.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer service team are very responsive and knowledgeable. I would rate them a four out of five.
How would you rate customer service and support?
Positive
What about the implementation team?
An in-house team implemented this solution.
What's my experience with pricing, setup cost, and licensing?
This solution offers value for money and you get what you pay for.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP Analytics Cloud
December 2024
Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,158 professionals have used our research since 2012.
Analytics Practice Lead at a computer software company with 10,001+ employees
Offers business intelligence and inbuilt AI capabilities, useful for both technical types and general users
Pros and Cons
- "Offers both business intelligence as well as inbuilt AI and machine learning capabilities."
- "AI doesn't work as well with SAP live connections."
What is our primary use case?
We use this solution as part of an embedded analytics use case for an ERP application. SAP are starting to embed Analytics Cloud as a solution within their ERP application, which gives you the options for closed-loop analytics, as you go from insights to action within a single ERP application. It can also be used to bring together multiple data sources, different sources of data from various applications and use the application to blend and trade analytics solutions across different parts of the organization. The product suits small to large enterprise, it supports all user types. We are partners with SAP and I'm an analytics practice lead.
What is most valuable?
A point of differentiation in the market for Analytics Cloud compared to other analytics products, is it offers not only business intelligence within the application, but also it has inbuilt AI and machine learning capabilities that can be used not only by data scientist types in the organization, but for general users who can get the benefit of inbuilt predictive features in the tool. The other really compelling part of it is that it's also a planning application. You can do full life cycle from plan through execution in a single platform. That's quite unique for SAP. A lot of the other software vendors do analytics products and they do planning products. This is quite a unique combination that has both BI predictive and planning in a single application. And that's really where its strengths is.
What needs improvement?
I think what could be improved is a lot of those intelligent features that I mentioned, the AI and predictive functions within the tool work really well with data that you import into the platform, but it doesn't work as well with SAP live connections. If they could make those predictive features available to any source, whether it's SAP or non SAP, it would be a really, really compelling product.
I'd like to see formatted reporting as an additional feature, such as pixel perfect style formatted reporting. I'd also like to see the product on parity when you compare acquired data and live data models, to know that the features are identical.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
I believe the stability needs more work. The product was first released about five years ago and it's still maturing, which means a lot of new functionality is released with each update. Sometimes that can be a little bit disruptive as features change.
What do I think about the scalability of the solution?
The scalability is pretty good, you've got options of either having it publicly hosted, or you can also have a private hosting option in a restricted area in the cloud data center. You can also add capacity to it quite easily. It's elasticity as an application for scale-out is pretty good. And underneath the covers, it runs SAP HANA, which is an in-memory database. So that makes a pretty performance. I'm happy with it.
How are customer service and technical support?
The technical support could be improved.
Which solution did I use previously and why did I switch?
I would say that Analytics Cloud is definitely improving although it's not yet fully comparable. There are some features in BusinessObjects that are not yet in Analytics Cloud, but I would say, from my perspective, that the overall the benefits and advantages of using SAC outweigh BusinessObjects.
How was the initial setup?
Initial setup is somewhere in the middle of straightforward and complex, it just depends on the source of information. It's not overly simple and it's not overly complex. We have the solution up and running with customers in three weeks for a trial, and that's sending up the application, connecting it to their source systems and demonstrating one really good example of a dashboard or report. We carry out the deployment internally. There's very little maintenance required because it's software as a service, a SaaS offering, a lot of that housekeeping and maintenance and upgrade of the solution is managed by SAP, by the software vendors. Again, that's one of its strong selling points, it requires very little administration overhead.
What's my experience with pricing, setup cost, and licensing?
I believe that SAC is cheaper than BusinessObjects for a basic user license. It's difficult to compare because one is an on-premise pricing model and the other is subscription based. You're not really comparing apples with apples. For some of the more advanced functionalities, though, it can be more expensive. Analytics Cloud is subscription-based. There are different tiers of licensing that give you different access to different functionalities, but assuming you have all of that, there is no additional hosting or set up costs, its fully included in the price per user.
What other advice do I have?
It's really important to think about data governance in the solution because it's very much a self-service application. It can be quite open for users to create their own versions of data, so it's really important that you think about customers, think about a data governance model to make sure that there's clear ownership of data, and there's a clear single source of truth for enterprise data in the model. It's easy to create a situation where it's open, but you still very much need to consider having a data governance strategy that underpins your Analytics Cloud implementation.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
SAP Associate Consultant at Deloitte
Excellent predictive analysis and integration with third party applications
Pros and Cons
- "It integrates with third-party applications such as Google Drive and Excel,"
- "Currently only one data modeler can work at a time."
What is our primary use case?
The version was launched about a month ago. We are in partnership with SAP, we're gold members. We implement SAP a lot. Working with open-source data in terms of Google Drive.
The primary use case is working with open-source data in terms of Google Drive and other platforms. The environment currently runs on SAP, so SAP Analytics Cloud is a good way to go. The client can get value for money, instead of having to bring Oracle into an environment in which the integration might be clumsy. It makes sense to have SAP on the ground because they are running currently on HANA, which is why SAP was the first option on the list.
What is most valuable?
I love a lot of things about the product. The first is Smart Discovery and Smart Insight. It's amazing having predictive analysis and AI algorithms. A second valuable feature about SAP Analytics Cloud is the fact that it integrates with third-party applications such as Google Drive and Excel, which is amazing. Also the look and feel of the product, the user experience is very, very intuitive and the collaborative support that you have within the solution means you can share pictures, make comments, etc. It's very collaborative.
What needs improvement?
Improvement could be made in the pricing of the product which is very expensive, more than Oracle and Power BI and similar solutions. Currently, only one data modeler can work at a time. If you're working on a project and you have five data modelers, for example, if person A corrects or makes a change, person B won't see it. It makes it difficult because if you have three or four modelers working on the project, everybody should be able to work seamlessly without having to disturb one another. That's my only negative about SAP Analytics.
In the next release, I think they need to have voice-driven analytics, rather than just clicking and texting as it is now. A voice to text solution would make it funkier and more amazing. A move to include Android mobile platforms, would also be good, currently, it only works with iPhones and other Apple products. The number of people using Android is huge, so if they can extend the mobile platform to Android it'll be great.
For how long have I used the solution?
I've been using the product for about seven months.
What do I think about the stability of the solution?
Though it is a relatively new solution, it is stable.
How are customer service and technical support?
I've been in touch with technical support because SAP has a presence in Nigeria. We can also get support from South Africa, and that was really helpful.
How was the initial setup?
I think deployment took us about a month and I think that was because this was very, very robust. Once you're able to get the data models it's just a matter of uploading.
Which other solutions did I evaluate?
The client actually wanted SAP. We checked other vendors to see if they could match what SAP could offer.
What other advice do I have?
The program runs on the cloud. We push the data from the source offline entirely in the cloud, and the cloud takes over the analytics. It's a bit of a hybrid solution for now but we are thinking of moving fully into the cloud so that everything just happens in the cloud, and we get our insights and our KPIs displayed on the dashboard.
There can always be improvements and updates are coming in regularly but if you can afford this solution I would say 'go for it!'
For now, I would rate this product an eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Senior Consultant SAP / BW / SAP BOBJ at a tech services company with 51-200 employees
Comes with good data visualization capabilities and useful for financial planning
Pros and Cons
- "The product is flexible and has features like AI, link analysis, and insights. It has many features. I can search, and it creates automatic charts without selecting anything. For example, I can ask, "What is the gross margin?" the tool builds a chart based on my question."
- "The connection works only for importing data. Currently, there is no real-time integration between SAP Analytics Cloud and CRM. There are some features present in the classic but not in the optimized version. If I need to create something specific, I often have to switch the versions. It would be more convenient to have a single product that incorporates all the necessary features."
What is our primary use case?
We use the product for grid storage, retail, and high-level management.
What is most valuable?
The product is flexible and has features like AI, link analysis, and insights. It has many features. I can search, and it creates automatic charts without selecting anything. For example, I can ask, "What is the gross margin?" the tool builds a chart based on my question.
SAP Analytics Cloud's visualization capabilities for data analysis are good.
What needs improvement?
The connection works only for importing data. Currently, there is no real-time integration between SAP Analytics Cloud and CRM. There are some features present in the classic but not in the optimized version. If I need to create something specific, I often have to switch the versions. It would be more convenient to have a single product that incorporates all the necessary features.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
SAP Analytics Cloud is stable.
What do I think about the scalability of the solution?
The solution is scalable, and it has six developer users.
How are customer service and support?
The tool's technical support is not very easy, and they tend to ask many questions, taking more time to respond and get back with another question.
How would you rate customer service and support?
Negative
How was the initial setup?
The tool's onboarding was easy and not complex. It doesn't require any maintenance.
What other advice do I have?
The solution operates in real-time, but we had an issue with it. Fortunately, the team resolved it. Usually, working with real-time or various-time connections prompts entering connection criteria like a new username and password.
It is also useful for financial planning. Additionally, I use it for costs related to time series jobs.Understanding the forecasting process can be like dealing with a black box. I recognize the need for flexible tools that allow me to choose the algorithm and see what's happening in the backend. It will help to determine whether the forecasting is working or not.
I recommend the product. It is very useful. I rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EPM Consultant at a consultancy with 5,001-10,000 employees
A stable and user-friendly solution for analytics and planning
Pros and Cons
- "The SKU, the story build all are user- friendly. For the story build one just has to drag and drop it. And for the table, you just need some sort of selections and everything there."
- "There is plenty of room for improvement. They have different products, and you need to integrate all of them to have one functionality. For example, data extraction happens in Datasphere. Then it would be best if you had some connection between the Datasphere and the SAP Analytics Cloud to get the data, as this is causing headaches sometimes. The knowledge base and Jedox also could be more meaningful. I have tried to search for some specific knowledge base and technology base, and I didn't find them. I have learned it by trial and error. There is room to improve the integrations between the different products. The AFS, and the Data action, need improvement. Sometimes they release new tools and updates, but not in my area."
What is our primary use case?
The solution is used for planning and budgeting.
What is most valuable?
The SKU, the story build all are user- friendly. For the story build one just has to drag and drop it. And for the table, you just need some sort of selections and everything there.
What needs improvement?
There is plenty of room for improvement. They have different products, and you need to integrate all of them to have one functionality. For example, data extraction happens in Datasphere. Then it would be best if you had some connection between the Datasphere and the SAP Analytics Cloud to get the data, as this is causing headaches sometimes. The knowledge base and Jedox also could be more meaningful. I have tried to search for some specific knowledge base and technology base, and I didn't find them. I have learned it by trial and error.
There is room to improve the integrations between the different products. The AFS, and the Data action, need improvement. Sometimes they release new tools and updates, but not in my area.
For how long have I used the solution?
I have been using the solution for twelve months.
What do I think about the stability of the solution?
It is a stable product. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Fourteen consultants are using the SAP Cloud for planning and budgeting and are impressed with it as they did not introduce any other tool. I rate the scalability a nine out of ten.
How are customer service and support?
Since it is a stable tool we did not have to contact the technical support team.
How was the initial setup?
The initial setup is a little difficult. It takes time to learn about the Datasphere and the SEB. Actually, I have joined an ongoing project, so I didn't know how much time it would take.
What other advice do I have?
I rate the overall solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Project Manager, SAP at MDSAP
High availability, integrates well, but lacking features
Pros and Cons
- "The most valuable feature of SAP Analytics Cloud is its integration with SAP."
- "SAP Analytics Cloud should improve the dashboard."
What is most valuable?
The most valuable feature of SAP Analytics Cloud is its integration with SAP.
What needs improvement?
SAP Analytics Cloud should improve the dashboard.
For how long have I used the solution?
I have been using SAP Analytics Cloud for approximately two years.
What do I think about the stability of the solution?
The stability of SAP Analytics Cloud is good.
I rate the stability of SAP Analytics Cloud a nine out of ten.
What do I think about the scalability of the solution?
We are using SAP Analytics Cloud 24 hours a day.
Which solution did I use previously and why did I switch?
I have used other solutions in the past. Microsoft Power BI has more powerful features, such as a dashboard, overall management, and maintenance.
How was the initial setup?
The initial setup of SAP Analytics Cloud can take a couple of hours.
What other advice do I have?
I recommend that companies using SAP consider not investing in separate analytics solutions in order to fully leverage the benefits of integration. This is because SAP utilizes the same database for administrative functions, such as Oracle for the ART. Consequently, the database itself does not offer significant advantages, as a connector is established between Oracle and other systems. While real-time integration is achievable, it does not adhere to the standard approach. Specifically, SAP S4HANA employs the HANA database for analytics while utilizing the Oracle database for ERP purposes. Therefore, it would be more beneficial for companies using SAP S4HANA to opt for SAP Analytics Cloud.
I rate SAP Analytics Cloud a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SAP Associate IT Consultant at a computer software company with 5,001-10,000 employees
User-friendly, feature-rich, and stable
Pros and Cons
- "The most valuable features are the analytical application and the user story."
- "SAP Analytics Cloud requires a lot of coding and I would like the coding to be somewhat minimal."
What is our primary use case?
We are using this solution for the analysis of the daily sales with this particular project that we are working on.
We also analyze what items are used daily, and how many items there are. We are using this solution to gather this information.
We are also using this for protection.
What is most valuable?
The most valuable features are the analytical application and the user story.
I have used all of the features that are available with this solution, including the dropdown list filter, radio button, and R Visualization.
Related to storage there is the Numeric point, geo-map, latitude, and longitude.
The interface is user-friendly.
What needs improvement?
With the R Visualization, the coding is somewhat complex.
SAP Analytics Cloud requires a lot of coding and I would like the coding to be somewhat minimal. When I use other tools, they don't require a lot of coding. There is coding for columns and that is fine, that is minimal.
For how long have I used the solution?
I have been working with SAP Analytics Cloud since I started with this company, two and a half years ago.
We are using a live connection.
What do I think about the stability of the solution?
It's a stable solution. We have created the connections and we help pull the data. We have not had any issues.
What do I think about the scalability of the solution?
We have not tried to scale this solution. We had two users, but now I am the only person who is using this solution.
At this time we only have one project running with SAP Analytics Cloud. We are expecting that more will decide to use it, but we haven't had any contracts related to this solution.
How are customer service and technical support?
We have not contacted technical support or submitted any tickets.
How was the initial setup?
The initial setup was complex.
It took seven months in total. Three months to deploy and before going live, there were several months of testing to ensure that everything was completed.
What about the implementation team?
I completed the setup and deployment and needed help from an integrator for the data.
What other advice do I have?
I would recommend SAP Analytics Cloud to others. It is a good solution but I want to suggest that they minimize the coding by using the analytical application.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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