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Project manager at a tech services company with 201-500 employees
Real User
Good graphing and easy to use but needs predictive analytics
Pros and Cons
  • "The ease of use of the solution is its most valuable feature. We haven't tried all of the features yet. The graphing and the ease of using the analytics tools have been great. It's all drag and drop; you don't need to code anything."
  • "Statistical analysis should be a bit more profound than it is."

What is our primary use case?

We're using the solution to analyze our clients' data to create dashboards for them to decipher the sales patterns, income generated, geographical locations of sales, etc., to get a better understanding of how to spread out the user base.

What is most valuable?

The ease of use of the solution is its most valuable feature. We haven't tried all of the features yet. The graphing and the ease of using the analytics tools have been great. It's all drag and drop; you don't need to code anything.

What needs improvement?

Improvement-wise, it would be great if there were more analytics features in the time series. Having an accessible, easier time series or trying to incorporate more analytics products like ARIMA would be a good addition. 

Statistical analysis should be a bit more profound than it is.

The ability to clean the data up would be helpful.

You have to create your own data sources and that's when you have to connect to SAP. If we could go through an SAP source, then design what kind of data we want to pick for an audit in SAP, that would be ideal. I don't want to need to audit the user creator. It would be better if we had the ability to have one person go in and say, okay, I want this data from these different tables. Then, in the backend, it could create it. That would be a vast improvement.

I'm not sure how many databases can really connect to the solution. I've just used Oracle and HANA. They need to ensure the amount of data sources they can connect to is high so that they can compete with a solution like Tableau.

For how long have I used the solution?

I've been using the solution for three months.

Buyer's Guide
SAP Analytics Cloud
January 2025
Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

I'm not sure if the solution is scalable as I haven't tried to expand it. According to the data I have of the sources of data that I am collecting, it's fulfilling my requirements right now. 

Currently, whatever data I have, it seems able to handle it quite easily. It becomes a bit slow at times, however. 

We have clients that range from small to medium-sized enterprises. Some have a user base of around 60,000.

How are customer service and support?

I've never contacted technical support.

Which solution did I use previously and why did I switch?

I've used Tableau and R in the past. I've also worked with SAS a bit and Python coding among others. When I came to the company, they were using the solution.

What's my experience with pricing, setup cost, and licensing?

There's not too much awareness of SAP except for SAP HANA. Many companies have invested in Tableau or Click, but if the pricing was better, this solution might become more popular.

What other advice do I have?

I'm a consultant as well as a user of the solution.

We're a small team that does work for our clients. If our clients want analytics done, we use the solution to work on their data. Our team is about 15 people. Our clients are typically small and medium-sized enterprises.

With some clients, there'll be some hand-holding with them to understand how SAP benefits them. At the same time, we've got some real large giants who have 3,000+ users and they are using a CPS room. They want lots of analytical capabilities. Some use Tableau or Click. The awareness of this solution isn't as good as those.

I'd recommend others try the solution. It's quite a good tool with a lot of features and different user levels. Users don't need to be trained professionals; anyone can start with smaller analyses on their own. A few video tutorials should be sufficient to get someone started. It's only when you get into more complex items that you may need more assistance.

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Production Support Engineer at SEI
Real User
Top 20
Real-time data makes for a single version of the truth
Pros and Cons
  • "Real-time data makes for a single version of the truth."
  • "The stories have really been helpful in looking at specific scenarios and analyzing trends over periods of time."
  • "We need to know that we are using the latest and greatest, and SAP appears as if it has lost some credit in the market.​"

What is our primary use case?

  • We use this across the organization to share data via the cloud solution and present to businesses and clients. 
  • We use it to visually graph data and view trends. 
  • Having it available from the cloud helps us have real-time data and collaboration across teams.

How has it helped my organization?

It supports better decision-making across organization. Real-time data makes for a single version of the truth. This helps teams work together and effectively analyse trends and performance metrics.

What is most valuable?

The stories have really been helpful in looking at specific scenarios and analyzing trends over periods of time. We work with a lot of financial metrics and being able to track performance over time is imperative.

For how long have I used the solution?

One to three years.

Which other solutions did I evaluate?

Microsoft and Tableau are market leaders in my opinion. They have more advanced features and more depth in the stories' functionality, for example. We need to know that we are using the latest and greatest, and SAP appears as if it has lost some credibility in the market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SAP Analytics Cloud
January 2025
Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
BI Consultant at a tech services company with 51-200 employees
Consultant
A flexible, stable, and comprehensive BI solution that provides reporting, planning, and predictive analytics
Pros and Cons
  • "It is a comprehensive BI solution that provides reporting, planning, and predictive analytics in one solution. You don't have to buy three different products. It is very flexible. It can be implemented very quickly. It has a lot of out-of-the-box scenarios that you can use for quick deployment."
  • "It should have the flexibility for scoping the story and models. When you use it in a three-layer architecture, you struggle with the fact that you usually have just one SAP Analytics Cloud tenant, and you have to switch the connections, which might be an issue for bigger developments. For the development role, there should be an option to switch between development and production scenarios."

What is most valuable?

It is a comprehensive BI solution that provides reporting, planning, and predictive analytics in one solution. You don't have to buy three different products.

It is very flexible. It can be implemented very quickly. It has a lot of out-of-the-box scenarios that you can use for quick deployment.

What needs improvement?

It should have the flexibility for scoping the story and models. When you use it in a three-layer architecture, you struggle with the fact that you usually have just one SAP Analytics Cloud tenant, and you have to switch the connections, which might be an issue for bigger developments. For the development role, there should be an option to switch between development and production scenarios. 

For how long have I used the solution?

I have been using this solution for a year. I am using its latest version.

What do I think about the stability of the solution?

It is definitely stable.

What do I think about the scalability of the solution?

It is scalable. Many customers are using this solution. They usually have less than 100 users.

How are customer service and technical support?

Their support is fine. Its information and support pages are also very organized.

How was the initial setup?

It is a cloud solution. You don't have to install it. You just buy the license and activate the users.

What's my experience with pricing, setup cost, and licensing?

Its licensing is on a monthly basis.

What other advice do I have?

I would recommend this solution. Generally, their roadmap is full of good innovations. They focus a lot on things that can be improved and bring the improvements that you don't even realize that you need. They are great.

I would rate SAP Analytics Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Project manager at a tech services company with 201-500 employees
Real User
Stable and has a good dashboard and data extraction feature, but it could be more user-friendly, and support needs improvement
Pros and Cons
  • "What my customers like best about SAP Analytics Cloud is the dashboard because it's pretty good."
  • "One area for improvement in SAP Analytics Cloud is incorporating Python into the coding. That functionality is available, but it's not as efficient, and it's a bit difficult sometimes to do it, so that could be improved."

What is our primary use case?

We use SAP Analytics Cloud mainly to get insights into the customer data, such as what type of orders, the type of customers, and correlations among the orders. For example, we also get insights on cash flow, the frequency of orders, and causes for unfulfilled orders.

The data we get from SAP Analytics Cloud is more analytical, where we try to analyze what happened. Based on our analysis, our customers can explain the pitfalls in their current systems.

What is most valuable?

What my customers like best about SAP Analytics Cloud is the dashboard because it's pretty good.

I also find the data extraction feature, where you extract data to an Excel sheet, useful.

What needs improvement?

One area for improvement in SAP Analytics Cloud is incorporating Python into the coding. That functionality is available, but it's not as efficient, and it's a bit difficult sometimes to do it, so that could be improved.

Compared to the IBM solution, per many of my customers, SAP Analytics Cloud is less user-friendly than IBM, so this is another area for improvement.

For how long have I used the solution?

I've worked with SAP Analytics Cloud for more than a year and still use it, though it's not every day that I use it. My usage of SAP Analytics Cloud is on and off based on the client's requirements. My company is an SAP solutions provider, but it doesn't often get requests for SAP Analytics Cloud here in India.

Looking at my period of usage for SAP Analytics Cloud, it seems long, but the actual work is not so much. Sometimes, there's none. The last time I worked with the solution was one month ago.

What do I think about the stability of the solution?

SAP Analytics Cloud is stable, so my company hasn't received many complaints from a stability point of view.

What do I think about the scalability of the solution?

The scalability of SAP Analytics Cloud is eight out of ten.

My company hasn't had the opportunity to work with enormous data because clients only had a few hundred GBs of data, so not a very big database to work with, but then, with SAP HANA coming in, it's becoming easier to deal with the data. It's much more efficient to handle larger data sets versus connecting with SAP ECC. Connecting to SAP HANA makes the process more efficient and the data transfer much more effortless.

How are customer service and support?

The support for SAP Analytics Cloud could use some improvement because if the client is pretty important, my company receives faster replies from the support team. However, it takes longer for technical support to reply and resolve the issues if the client isn't that big.

I'd rate SAP technical support as six on a scale of one to ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I was also involved in one or two projects trying to connect SAP Analytics Cloud with IBM Analytics, and it was a good experience, but I haven't worked with an IBM solution. Still, I feel IBM is more flexible because it uses different languages versus SAP Analytics Cloud, where you have to use SAP proprietary language by default. You can use other languages, but you need to do some configurations first, while IBM, out of the box, supports multiple languages, so that's the big difference between SAP Analytics Cloud and IBM Analytics.

How was the initial setup?

The initial setup for SAP Analytics Cloud was pretty easy, primarily because my company only works with SAP solutions, so connecting SAP Analytics Cloud to an SAP environment was easy, with not much hassle.

What other advice do I have?

My company works with multiple solutions, including SAP Analytics Cloud and traditional BI tools.

Because of the SAP partnership, my company doesn't get data from other systems; instead, it only uses data from SAP to create all data services.

Overall, SAP Analytics Cloud is a good solution, and if you're dealing exclusively with SAP products, then it's a good marriage. It's a seven on a scale of one to ten.

I recommend the solution to others because it's excellent. It's a good fit in the overall landscape of SAP.

My company is an SAP partner.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user885657 - PeerSpot reviewer
Sr. Specialist at a tech services company with 1,001-5,000 employees
Real User
Good for planning KPIs and has a user-friendly setup
Pros and Cons
  • "One feature I've found most valuable is discovery."
  • "Improvements are coming quarterly whereas previously it was on a monthly basis."

What is our primary use case?

I use it if I want to see boardroom dashboards, or to see a combination of things in a chart. I also use it for planning analysis.

What is most valuable?

One feature I've found most valuable is Discovery. It is a logistics tool that will place the dashboard for you on the fly. For example, if you select a country, it will give the entire picture of where a product is high and where it is low. Another feature is peak capabilities in the applications. Another is planning KPIs

What needs improvement?

Now, improvements are coming quarterly whereas previously it was on a monthly basis. Even with this, it is still a market leader.

For how long have I used the solution?

I have been working with SAP Analytics Cloud for almost one year.

What do I think about the stability of the solution?

I don't know that it's stable. This cloud is occupied by major businesses who want to do a dashboard on the fly with data discovery.

What do I think about the scalability of the solution?

In terms of scalability, it is cloud-based so it is scalable. 

No one should be able to go into our access, but they will give the space. You're the owner of the product space.

How are customer service and technical support?

I have rarely needed to be in touch with technical support for the setup.

Previously, I used to work with products called Explorer and HANA and they didn't support it in a quick manner.

Which solution did I use previously and why did I switch?

I have previously used Tableau.

How was the initial setup?

The initial setup was easy and user-friendly, I did it by myself without any consultant.

What other advice do I have?

On a scale from one to ten, I'd give SAP Analytics Cloud an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1601535 - PeerSpot reviewer
Intelligent Automation Manager at a tech services company with 10,001+ employees
Real User
A great solution that is easy to use, publish and understand
Pros and Cons
  • "Easy to use."
  • "Sometimes we have difficulty connecting to a SharePoint list."

What is our primary use case?

We have a partner relationship with SAP Analytics Cloud and use an internal domain.

What needs improvement?

The product could be improved by establishing connectivity with SharePoint because SharePoint has a similar data set that could be valuable to end users and will assist in improving the visualization of a dataset. Currently, we can connect with different major databases. However, sometimes we have difficulty connecting to a SharePoint list.

For how long have I used the solution?

We have been using this solution for a year and a half.

What do I think about the stability of the solution?

The solution is scalable.

What do I think about the scalability of the solution?

The solution is stable.

Which solution did I use previously and why did I switch?

We use both Tableau and SAP Analytics Cloud, and sometimes we find that SAP Analytics performs better than Tableau.

What other advice do I have?

I rate this product a nine out of ten because it is easy to use, publish, and understand.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Camille Maitrot - PeerSpot reviewer
Senior Manager , Team Leader Data Analytics at a tech services company with 501-1,000 employees
Real User
Good planning and reallocation features, average support, and not complex to deploy
Pros and Cons
    • "The business intelligence features should be improved because there is a lack of functionality regarding that part."

    What is our primary use case?

    I am an SAP consultant and Analytics Cloud is one of the products that I work with. It is used for business intelligence and planning.

    What is most valuable?

    The planning functionality is good.

    What needs improvement?

    The business intelligence features should be improved because there is a lack of functionality regarding that part.

    For how long have I used the solution?

    I have been working with SAP Analytics Cloud for one year.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    Scalability-wise, this is a good product.

    How are customer service and support?

    The technical support from SAP is average.

    How was the initial setup?

    The initial setup is not complex. However, the length of time required for deployment depends on the project, and what you have in the project's scope. It can take days or it can take months.

    What about the implementation team?

    We implement this product for our clients.

    Which other solutions did I evaluate?

    The BI capabilities are not competitive when compared with other BI tools.

    What other advice do I have?

    My advice for anybody who is looking into implementing this product is to enlist the help of consultants to get started. This is the service that my company offers.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1774182 - PeerSpot reviewer
    Director & Co-Owner at a tech services company with 201-500 employees
    Real User
    Good for planning and integrating with SAP systems, but needs better integration with non-SAP systems, big data, and social media
    Pros and Cons
    • "Planning and integration are the most valuable features. It is useful for planning, and it is useful for integrating with on-prem or cloud SAP solutions."
    • "Its integration or connectivity with non-SAP systems, big data, and social media, such as YouTube, LinkedIn, et cetera, can be improved. This is where SAP has limited features as compared to other solutions."

    What is our primary use case?

    We are using it for enterprise-wide analytics. We have on-prem as well as cloud deployments.

    What is most valuable?

    Planning and integration are the most valuable features. It is useful for planning, and it is useful for integrating with on-prem or cloud SAP solutions. 

    What needs improvement?

    Its integration or connectivity with non-SAP systems, big data, and social media, such as YouTube, LinkedIn, et cetera, can be improved. This is where SAP has limited features as compared to other solutions.

    There is very little documentation. They could provide additional training and resources.

    For how long have I used the solution?

    I have been using SAP Analytics Cloud for the last two years, but overall, I have been using analytics for the last 15 years.

    What do I think about the stability of the solution?

    We found it to be pretty stable over the last two years.

    What do I think about the scalability of the solution?

    We hope so. We have not reached a level to be able to say how good it is and how quickly scalable it is, but we believe that it would be scalable. I do not have a proof point to say that it is 100% scalable.

    How are customer service and support?

    So far, we've been able to resolve most of the issues on our own. Their support is average. It is not great, but it is also not bad.

    How was the initial setup?

    Its setup is easy.

    What's my experience with pricing, setup cost, and licensing?

    Its price is slightly on the higher side.

    What other advice do I have?

    I would rate it a seven out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Buyer's Guide
    Download our free SAP Analytics Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free SAP Analytics Cloud Report and get advice and tips from experienced pros sharing their opinions.