Sophos XG Reviews

We are resellers.

The SD-WAN feature stands out as the most valuable aspect.

Fortinet surpasses Sophos in terms of support, particularly with its comprehensive five-one feature console. 

Additionally, there are notable differences between appliance models, including variations in hardware, utility, and product offerings. 

It is essential to compare these aspects to ensure optimal performance and functionality. 

While Sophos may not excel in the support aspect, it still provides satisfactory performance overall. 

However, other solutions may offer better support and resource availability.

I have been working with Sophos XG for three years.

Sophos XG is a stable solution.

Sophos appliances typically offer a fixed level of throughput, which means their scalability may be limited compared to more flexible solutions. 

It is important to consider this aspect when implementing Sophos for your organization. 

Technical support is good.

When considering master gold names, it is evident that they offer a competitive package.

I would rate technical support an eight out of ten.

Microsoft's protection has received positive feedback and strong on-site support from both customers and partners. 

Their response to cases, including targeted remediation, has been prompt and efficient. 

In certain instances, there is a reliance on Microsoft's expertise and direct involvement to ensure a satisfactory resolution.

The initial setup is straightforward. It is easy.

The price is reasonable.

The licensing cost in the final currency amount, is 163,080, with three years of support. 

Support costs are approximately 50 percent.

As for advice on implementing Sophos, it would depend on your specific requirements and the desired features you seek in a security solution.

Evaluating factors such as support, performance, compatibility, and cost-effectiveness is essential when making a decision.

It is recommended to carefully assess your organization's needs and consult with Sophos representatives or IT professionals to determine if Sophos is the right fit for your environment.

It is recommended to carefully assess your organization's needs and consult with Sophos representatives or IT professionals to determine if Sophos is the right fit for your environment.

I would rate Sophos XG an eight out of ten.

Actually, we are using Tekton for creating CI/CD pipelines for building and deploying applications to different environments.

It helped a lot in terms of automation. We sometimes use Tekton for purposes like sending emails, running batch jobs, and similar tasks.

The valuable features include cloud-native integration, which makes it highly available and efficient in modern containerized environments. Another feature is the modular pipeline that allows reusing CI/CD manifests for different purposes. This modularity helps in reducing redundancy and maintaining a streamlined process.

One area of improvement is the lack of cross-cluster capability, meaning you need different sets of tasks and pipelines for each Kubernetes cluster. Tekton also has an unstable API with frequent changes, making it challenging to maintain consistency across versions. Additionally, there's a need for a better dashboard and built-in authentication mechanisms.

It's about one and a half years we have been working with Tekton.

Tekton is quite stable when used in a well-established Kubernetes cluster. The stability largely depends on the stability of the Kubernetes environment itself, which is designed for high availability.

Tekton's scalability is one of its most advanced features. Since it uses the underlying Kubernetes infrastructure, it can scale easily if the Kubernetes cluster is sufficiently large. I would rate it eight out of ten for scalability.

We primarily used community resources like Stack Overflow for addressing our issues and did not directly contact Tekton's customer service.

Positive

In my previous company, we used GitLab and Jenkins for creating CICD pipelines. Currently, Tekton is the primary tool we are using, with Jenkins as a backup solution if Tekton encounters any issues.

The initial setup was manageable but required extensive reading and understanding of documentation. If the Kubernetes cluster is already in place, the setup can be completed in less than ten minutes.

The deployment of Tekton was done in-house with a team of six to seven people handling deployment, creating CI/CD pipelines, and maintaining the solution.

Tekton is an open-source tool, meaning there are no setup costs associated with it. I would rate the cost at one, indicating it is free to use.

In my previous company, we used GitLab and Jenkins for similar purposes.

My advice is to avoid using Tekton if possible due to its complex setup and lack of user-friendly features like a comprehensive dashboard and built-in authentication mechanisms.

I'd rate the solution eight out of ten.

This product is our firewall that protects our connections from the internet. It controls access for our employees when they want to access streaming media websites such as YouTube.

It controls the connection to our resources that originate from outside of our infrastructure.

We use it to monitor users and their activity including which websites they visit and what portals they use.

This product is compatible with my business and our market.

This Sophos product has a lot of features included.

This product does load-balancing between our connections. This is helpful because our infrastructure in Egypt is not stable and it requires several connections to achieve the required performance.

Sophos Control Center is a good feature. We can monitor everything from the control panel.

It can be used to create a VPN connection between users and our server. 

The performance and speed of the appliance are good. I have also tried the software deployment, without the appliance, and it was also good.

The VPN features can be improved. Due to covid-19, we have a lot of employees that work from home and we need better VPN capabilities.

We would like to be able to override policies set by the country. For example, VPN is banned in Egypt. If we could bypass this then it would be helpful because it would allow us to distribute our connections, or services, to other sites. 

After upgrading from version 17 to 18, not everything is in the same place in the interface. For example, the firewall rules are in a different place. Consequently, my IT team department cannot understand the portal and find it not user-friendly. They were used to the previous version.

Better training should be available because there is nothing on the Sophos website to assist with setting up VPN connections or VPN SSL certificates. For instance, there is nothing to explain how to configure the DDNS.

We have been using Sophos XG for between six and seven years, since 2015.

This product is usually stable. In the past few days, I have found problems where some services are not stable. This is something that I have used the portal to submit a ticket for.

We have 90 people working on the network concurrently. Combined, they have between 300 and 350 open sessions.

When the size of our staff increased, we purchase another appliance to expand our infrastructure. Beyond that, I haven't been able to test scalability.

In addition to the recent ticket I created for technical support, I keep in touch with them. The support is okay.

Previously, we used the Microsoft TMG firewall, and I have also used Cisco ASA.

I already had some experience with Sophos and firewalls. The first time I attended a Sophos event, I made a deal with Sophos and they helped me learn how to transition from TMG.

The user interface with Sophos is easier to use. For example, Sophos makes it is easier to create firewall rules for a VPN connection to the outside. With the other vendors such as Cisco, the process is more complex. 

Fortinet is also a top firewall provider but I recommend Sophos because it is more stable. I have limited experience with FortiGate.

The initial setup was easy. It was not complex for our IT department but you need some technical knowledge to do things such as creating a VPN connection between two endpoints, either site-to-site or site-to-client. You should also be familiar with SSL certificates.

The setup took between two and three hours, and after that, we had to prepare our network connections. It took two days in total.

No maintenance is required for the appliance.

We used a system integrator to assist us with the transition from TMG to Sophos.

We pay licensing fees of approximately $2,000. We have a contract for three years.

The vendor is very professional when it comes to firewall products. Aside from the issues with the VPN, It has all of the features that we need.

My advice for anybody considering this product is that the result depends on your country. In my country, there are a lot of problems with ransomware and viruses. Sophos has already helped to mitigate and stop issues such as these on our network. It is the best firewall on the market.

I would rate this solution a ten out of ten.

I use the solution in my company for VPN connectivity and security purposes.

The most valuable feature of the solution stems from its ability to block websites.

The product's user interface has certain shortcomings where improvements are required.

I have been using Sophos XG for a year and a half.

There are no stability issues in the product.

The solution's technical support was good. I rate the technical support a ten out of ten.

Positive

I don't have experience with any other product apart from Sophos XG.

The product's initial setup phase was straightforward.

The solution can be deployed in two months.

The product doesn't help save time or money in our company.

Sophos XG can be considered as an averagely-priced tool in the market.

My company chose Sophos XG over other products in the market, considering that the solution provides its users with good support and a strong firewall.

Sophos XG has improved our company's network security.

The product's threat intelligence capabilities are very nice.

I am satisfied with the user interface of the product.

It is easy to manage the product.

The product has not been integrated with other tools.

I rate the tool a ten out of ten.

I use Sophos XG in my company as a firewall for my company's network. The product is used to manage the internet access received through routers for our company's network.

The most valuable feature of the solution stems from the fact that the routing functionality provided by the product is very easy for our company to use in our network since it provides for the movement of packets from one device to the other devices in our network, making it an area which works really fine for us.

I want an increase in the ability of the product to block and delete the websites and applications that don't work fine for our company. The tool ends up blocking another website that I need when I only want it to block a particular website or application. I can't use the product's application control feature, making it a disadvantage of the solution where improvements are required.

I have been using Sophos XG since around 2019, making it five years. I use Sophos Firewall Home Edition.

It is a very stable solution. In my company, we have had a reason to restart the product for a long time since the services offered by the tool have been fine enough for our organization.

The product was installed in our company in 2019 when we had around 15 employees. I don't see any issues with the product, considering the increase in the number of devices over the years in our company.

Sophos Firewall Home Edition doesn't provide technical support.

Sometimes, my company needs to rely on pfSense to deal with the area of backup. My company prefers pfSense to save data.

The product's initial setup phase is very easy.

I use Sophos Firewall Home Edition, which is available for free.

I haven't used the VPN capabilities provided by the product since my company already has a VPN-based solution in our environment.

The application control feature of the product is very good. My company doesn't use the application control feature for now since there was an increase in the blocking and deletion of applications when it was used.

The integration of the product into our company's infrastructure did not have any impact on our network performance. In general, the product is a bit buggy when it comes to the area of its impact on network performance.

I recommend the product to those who plan to use it.

I rate the overall tool an eight out of ten.

The time taken by Sophos XG's support team to respond to and resolve an issue is an area of concern where improvements are required.

I have been using Sophos XG for four years. I use Sophos XG 210.

My company is a customer of the product.

It is a very stable solution.

The scalability of the product is okay. The users of the product in my company can use the product with all the rules and policies I have applied to the tool that made the implementation process easy.

It is easy to add more users or devices to the product.

Our company has around 300 devices on which the product is used. Our company has 50 to 60 end users of the product.

The solution's technical support is good but needs to improve in certain areas. I rate the support an eight out of ten.

Positive

Our company uses different products from Fortinet in some different locations.

Sophos XG is good for the modules it offers and if there are a large number of users. From a price perspective, Sophos XG is also good if the number of users is less.

The product's deployment process was easy.

I was the only person involved in the deployment of the product in my company.

The product can be deployed in three to four hours.

Sophos XG enhanced our company's network security and threat management since the speed and the connectivity of the VPN that it offers make it very easy to manage and don't get disconnected. When we were having CyberOne in our company, we faced some VPN connectivity issues. The VPN connectivity issue in our company was resolved with Sophos XG. With Sophos XG's username and password, users generally don't face issues related to VPN disconnection.

A scenario where Sophos XG was good for your organization stems from the fact that the performance offered by the tool is good.

The most effective feature of Sophos XG m that protects my company's network stems from the fact that it is able to protect the network by filtering out all the threats from the internet. We never faced any problems in our company's network. My company has hardly faced any problems with our computers since it hasn't been infected with any viruses for four or five years.

Sophos XG's interface facilitated our company's security management tasks since it works in an okay manner in our organization. The interface offered by the product is easy to manage since my company has three lines connected to our environment, and whenever we get a new line during which there are some disturbances, the interface allows us to manage such areas easily.

It is very easy to maintain the product.

Speaking about the cost-savings or efficiency gains from the implementation of Sophos XG, it is an okay product from a price perspective that provides the functions of a firewall.

I rate the overall tool a ten out of ten.

I use Sophos XG for network security and VPN policies. It is crucial for safeguarding data, enforcing user access controls, and ensuring secure communication. The firewall features, like application control and intrusion prevention, provide a strong defense against cyber threats. With centralized management, setting up and monitoring policies becomes easy, and the VPN capabilities ensure secure remote access for our team.

What I like about Sophos XG is its versatility in tailoring security features to our specific needs. In our environment where certain services are only needed part-time, the flexibility to deploy services selectively is valuable. The comprehensive protection, from firewall to market inspection and routing, ensures a robust defense. I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently.

While Sophos XG has been reliable for remote troubleshooting sessions, it would be beneficial if the platform provided more flexible support for a variety of devices. The user interface is intuitive for those familiar with it, but improving accessibility and user guidance could be beneficial for newcomers. Additionally, although the features are comprehensive, fair pricing and more flexibility with device compatibility could make it even more appealing in the market.

I have been working with Sophos XG for two years.

It is quite stable.

I would give it a ten out of ten for scalability. We have approximately 100 users.

Tech support for Sophos XG is great. They are professional, respond quickly, and help resolve issues effectively.

Previously, I have used Fortinet and SonicWall.

The initial setup of Sophos XG is not complex, especially with familiarity and experience. As you work with it over time, it becomes more straightforward, and mastery comes with continuous use. Deployment depends on specific organizational needs, but in general, it involves configuring the connection between the internet and the local network, setting up VLANs, and defining firewall rules. For me, as a consultant, the process varies based on different client scenarios. Sophos XG simplifies the deployment process, and once configured, it efficiently manages network access for different user categories.

I have done both in-house deployments and collaborated with integrators based on the client's preference. As a consultant, I assess the needs, design the setup, and can either guide the in-house team through the deployment or handle it myself. The process involves configuring the live site for optimal security, and in some cases, I work remotely on existing setups. Sophos XG's flexibility makes it feasible for both in-house and external experts to manage the deployment effectively.

The payment structure can depend on the reseller or partner. Typically, it involves getting the device first, and then the licensing is managed, often in US dollars, through the partner or reseller. The process ensures proper handling and support through authorized channels.

I would recommend Sophos XG for anyone looking to build robust IT systems. It is ideal if you have a clear vision of your IT infrastructure and want a solution that can seamlessly integrate and enhance security. The flexibility to tailor it to specific needs makes Sophos XG a valuable choice for building a reliable and secure network. Overall, I would rate it as a ten out of ten.

I primarily use the solution for managing my firewall. I'm managing my internet and my laptops in my company. I'm a personal domain controller. I'm tasked with blocking some websites with it and I'm managing my updates through it. I'm basically controlling the flow of the internet through it.

I block a lot of sites. I'm controlling the flow of the internet directed to Office 365 so that people can use it easily and fluently. They can upload and send emails easily without hassle and without accessing the internet. I'm also controlling Teams, Zoom, and other stuff for chatting online. Without this solution, I would have no control.

Content blocking for websites is the most valuable aspect of the solution. A lot of employees always want to use Facebook and other non-work-related sites. I'm always blocking that.

The initial setup is easy.

The stability is good.

Scaling is not an issue. 

The reporting needs to be much better. Sometimes I have a lot of trouble understanding what they mean.

Sometimes it misses websites. For example, websites the users shouldn't be able to enter, or sometimes these websites are not shown in this log viewer. It's just occasional misses here and there. 

Technical support could be more responsive and quicker in getting to a solution. 

I've been using the solution for at least three years now.

I have found the stability to be very good. There have been no hiccups, no restarts, nothing like that. It doesn't hang and there are barely any bugs. 

It's my understanding that they have a solution called RED, and I can upgrade it with another one to make a VPN between them. I haven't tried it yet. I'm looking at it as I have another office. I want to research scaling and have the offices together. From what I have seen, it will be easy.

Right now, we have about 50 users and 10 VPNs. That includes everyone from financial and procurement managers to the CEO, chairman, and HR department, and other operations staff.

We don't have any plans to increase users right now as we haven't increased in population, in employees number. That said, I use it a lot every day. I have to manage my firewalls through it.

In my experience, technical support takes a while to get things done. In the past, I stuck with them for a while. It took about three weeks to serve us up a solution. I don't remember what the problem was as it was a long time ago. It might have been something about the subscription or something like that. What I do remember is it took a very long time. 

I had a previous firewall, and I just swapped it out. I didn't have to change anything about my network. We previously used a firewall called MikroTik.

With MikroTik, its GUI was very bad. It's very old. Everything was manual. There were no tutorials and it was open-source. You had to search for yourself and do everything yourself. There was no support even from the company.

It was really easy for me, to be honest. The initial setup is very straightforward and simple. It's not overly complex. I had a firewall before that, so I knew what to expect. The implementation was done by a company that I bought this from. They installed it for me. It took about an hour and a half, or something like that. 

I can't recall how many staff covered deployment. The deployment happened three years ago now. 

I didn't need the assistance of an integrator or reseller. 

The solution has saved me a lot of time and enhanced my workflow for my company. It enhanced employees' work time and enhanced the internet connectivity for emails. On top of that, there was no downtime with the internet. That was the basic ROI we've seen.

The subscription for this product is yearly. The last time I bought it two years ago it was about $2,000. There's just a subscription fee. There aren't any other costs. 

I also looked at Fortinet, however, from my research, I was told that Sophos had better reporting. With Fortinet, you have to buy a server to handle reporting. With Sophos, this is unnecessary. 

I'm a customer and an end-user.

I'd rate the solution at an eight out of ten.