Sophos XG Reviews

We use Sophos XG for network threat protection in our data center.

The solution has good performance and is easy to use.

The solution could be more secure.

I have been using Sophos XG for a few years.

The solution is stable.

We have approximately 100 users using this solution.

The installation of Sophos XG is easy.

 We have four technical engineers for installation and administrators for this equipment.

We have evaluated Palo Alto and FortiGate.

We have replaced some of our hardware with Palo Alto and FortiGate solutions.

I am satisfied with this solution.

I rate Sophos XG an eight out of ten.

The solution is very slow in comparison with SonicWall and FortiGate. It should have faster performance. 

The installation could be faster and is longer than that of other solutions, lasting more than a month instead of five minutes.  

I've been using Sophos XG for five years.

When compared with other firewalls, such as that of SonicWall, we have had no issues with the solution's stability. It works very well.

The solution is scalable.

Sophos does not provide immediate support, such as SonicWall does with its toll free number. This may take an hour or two, although I suppose things would be different were we to raise a critical ticket. 

I have been in contact with tech support within the last week or so. 

SonicWall has a toll-free number which can be reached for immediate support, something which is unique, although Sophos may take an hour or two to respond. I suppose this would be different were a person to raise a critical ticket. 

Sophos XG has a longer installation period than other firewalls, occupying in excess of a month instead of five minutes. 

I am the technical person. Installation can be handled independently. We do the configuration of the firewall. 

We have two teams that are responsible for the deployment, a firewall and a network one. We can handle the implementation using both teams. 

I don't believe we have a license for this product.

SonicWall and FortiGate provide considerably faster performance than Sophos. 

The solution is deployed both on-premises and on the cloud. 

We have a data center which contains multiple firewalls. If our clients ask about a certain firewall expert, we simply implement the Sophos firewall, clientele. We have created certain IP sectors like this, in which case we provide multiple firewalls in clientele.

We have around 150 clients making use of the firewall.

We would recommend the solution to others. 

I rate Sophos XG as a ten out of ten. 

The primary use case of this solution is to protect the perimeter, the edge of the network, as well as providing anti-virus protection. There are also RED devices that can be deployed and connect to Sophos and they go back to VPN connectivity. We've mainly worked with schools which is different to working with companies because they have particular guidelines to follow. I'm an engineer/revenue development manager and we partner with Sophos. 

In terms of hardware, I think Sophos is definitely the easiest to work with. It's very intuitive and easy to learn how to use. The reporting feature is great and they have great customer support. 

In terms of improvement, I think the UI could be faster. Sometimes the system freezes and there's a lag. It seems there were some issues with the firmware but it's not a big problem. The user interface could also be improved. It would be great if they could include a little bit more bandwidth management. If they would integrate FatPipe into their product, it would be closer to what Fortinet does.

I've been using this solution for 12 years. 

This is a very stable solution.

Sophos has different size appliances, so they're scalable regardless of whether you have 10,000 workstation nodes to any device down to the 1/10, which will provide up to 100 nodes. It's very scalable. I have implemented this mainly in K through 12 educational institutions and some other types of accounting businesses as well as in a wide variety of organizations and companies. In terms of physical maintenance it's a matter of once every six months blowing out the fans. The rest is done for you with Up2Date, which carries out all the firmware upgrades, and rolls it back if there's a problem. Once in a while, an update will get stuck and you'll have to manually push the update. 

Dealing with Sophos technical support is a very easy process, from the regional business directors all the way up to the president. They have very good people and their customer support is amazing. That's one of the big things I love about Sophos. Their customer support and the group of people that run that company are amazing people, great people. I've never seen the support on any other platform that I've seen with Sophos.

The initial setup was very straightforward. They give you an 800 number to call. The licensing portal has improved greatly over the years. So Sophos now has a new license platform which makes things a lot easier than previously and you can now buy individual licensing. 

I haven't evaluated other options but I know that Fortinet does much more in terms of protection and uses AI. They do a lot more now they have another platform that sits in the cloud and provides clients with AI, whereas Sophos only recently implemented AI. Fortinet has a much better reporting function, but Sophos has stepped up and is now providing the customer with the information they need to feel secure in the product. 

My advice would be to download the VMware and get to know the interface because running one of these devices is probably not as difficult as you'd think. If you have an onsite level one user, YouTube has online training and Sophos support will help you through it. It's a very easy device for a level one engineer to manage. My advice is to download the free VMware for 30 days and then either buy the platform or install the VMware product.

I rate this solution a 10 out of 10. 

We are using the solution as a firewall to protect all the computers in our financial organization, we did not have one before.

I have found the feature allowing you to manage everything from a centralized location beneficial.

I am using the Azure Active Directory in my company and it was complicated to integrate this solution with Azure. I had to use an internal VPN and had to do many configurations to get it operating. This process should be easier to implement.

I have been using the solution for the past six months.

The solution has been stable in my experience.

One of the main reason I chose this solution was great scalability. I have approximately 150 people using this solution in my company.

The technical support is very good. Two months ago we needed help with implementation and they helped us with the configuration of Azure and this solution. You are able to find everything in the documents for the solution, it comes with easy to follow information with photos.

I was using Cisco products before and we decided to switch to this solution because of Sophos Central and it is easier to manage. 

The setup was easy to manage for this solution.

It has taken us six months to implement the solution and I am still deploying my system. We used another company to help us do the deployment and maintenance is done by a team of three.

I paid for a license for the solution for three years costing approximately $11,000. Additionally, I received the Web Appliance fee for paying for the full license. 

All my experience with this solution has been good. I would recommend this to others and already have.

I rate Sophos XG a nine out of ten.

I was using the Sophos XG firewall in my last job, where it was part of our security solution.

We had multiple locations with the internet being provided from a central location. Each of our locations was connected point-to-point using MPLS lines. Using Sophos meant that we didn't need to have a router.

The default templates are helpful because if you want to create new policies, they make it easy to do anything you want.

Sophos XG is a very robust technology.

This solution is very user-friendly and even a non-professional can configure the policies.

There are unlimited SSL VPN clients and it is free with Sophos.

The cloud support needs to be improved. As it is, they only have support for Microsoft Azure. They should expand it to include providers like Amazon and Alibaba.

I have not heard complaints of bugs or glitches occurring.

Sophos is a scalable technology that is being regularly updated.

I have been in contact with technical support many times and they are very good.

Currently, in my new company, I am using Fortinet. This is a very basic firewall and ultimately, I would like to update them.

The initial setup is not complicated. For somebody with an intermediate level of knowledge, it will take between three and four hours to deploy. For a more experienced person, it may take two or three.

I am currently in the process of evaluating the different firewalls that are available in India.  One of the options is Sophos, and I am also considering others such as SonicWall and Palo Alto.

With Fortinet and SonicWall, there is a limit of 10 people who can simultaneously connect using the VPN.

Sophos XG is a firewall that I would recommend for people who are looking for good security in a medium-scale organization.

I would rate this solution a nine out of ten.

I use the solution in my company as an edge device on our network.

The solution's most valuable feature stems from its ability to protect our organization's web servers.

In Sophos XG, the throughput for larger networks is an area of concern where improvements are required.

I hope the product comes up with some better prices and offers for the tools provided to academic institutions.

I have been using Sophos XG for two years.

Stability-wise, I rate the solution a six out of ten.

Scalability-wise, I rate the solution a seven out of ten.

There are around 200 to 300 users in our institution.

Though our institution plans to increase the solution's use, we are unsure about the vendor we want to approach.

I rate the product's initial setup phase a seven on a scale of one to ten, where one means it is a difficult process and ten means it has an easy setup phase.

The solution is deployed on an on-premises model.

The solution can be deployed in two to three days.

The product is expensive.

My company considers Fortinet as an option against Sophos XG.

The product has improved network security for all the networks in my organization. The product also offers endpoint security since my organization has been using the anti-virus software from Sophos for the past ten years.

Sophos XG's interface is very user-friendly.

The performance of Sophos XG's VPN to meet the organization's remote access needs is an area that cannot be discussed due to security concerns. Though the product can meet our organization's current requirements, we are considering alternate solutions since we have plans to improve our network.

The reporting and analytics functionalities helped identify security incidents in our company.

I recommend the product to those who plan to use it because it is easy to manage and solve network-related problems.

I rate the product a seven out of ten.

The product’s most valuable feature is the user management system.

The product's technical support services could be better. 

We have been using Sophos XG for three to four years.

I rate the product’s stability an eight or nine out of ten.

We have 15 to 20 Sophos XG users. I rate its scalability an eight or nine.

We do not receive enough technical support services from Sophos XG.

Neutral

The initial setup was complicated because we didn’t have executives with proper expertise. It took us two months to complete.

I rate Sophos XG’s pricing a seven out of ten.

I rate Sophos XG an eight out of ten.

Network Security

Performance has been as per expectations and productivity has greatly improved as there are no downtimes experienced.

All of Sophos XG's features are valuable.

Sometimes when you roll out a new firmware, you find that the rules you already have in place are broken, so it's difficult to migrate to a new firmware without going through release notes and user reviews. That's the only downside I've experienced in Sophos.

I've been using Sophos XG for about four years now.

So far, so good. Sophos XG has been stable, and we have not had any challenges.

I find Sophos XG to be scalable. I only have one site, so I still see room for that kind of deployment. I don't see a challenge when it comes to the scale. I have around 150 users.

I rate Sophos support 10 out of 10. When my device was freezing, I contacted them, and they sent me a replacement. I didn't have a redundant device, so it was urgent. It only took a couple of days for Sophos to ship the device to Kenya. 

Positive

I rate Sophos UTM eight out of 10 for ease of deployment. We didn't have any serious issues. The only challenge we had was migrating from Sophos UTM to XG. There was no direct migration, so we had to do a manual configuration. 

After deployment, the solution doesn't require much maintenance. So as long as my connections are up and running, I don't need to do any maintenance. All the updates are automatic.

Both teams were involved. The in-house team was more familiar with the network environment and requirements. I would rate the vendor team's expertise 8 out of 10.

Sophos XG's price is affordable for most organizations, so I rate it six out of 10 for affordability.

We looked at FortiGate to see how it performs compared to Sophos. I wouldn't speak for the other vendors because I'm mainly using XG, so I will praise Sophos.

I rate Sophos XG eight out of 10. I recommend Sophos XG. If you subscribe to the enhanced support, you get 24/7 customer service, so you can get help any time you need it. I wouldn't hesitate to advise people to implement Sophos.