Sophos XG Reviews

Sophos XG is used as our firewall.

We are an MSP, and we have a variety of clients with varying needs. It is a solution that is tailored to each of our clients and their specific requirements.

The most valuable feature of this solution is flexibility.

Scalability could be improved. It could be better.

I have been working with Sophos XG for approximately six years.

Sophos XG is a stable solution.

It is scalable in the majority of cases. We've had a couple of problems.

Our main application is for medium-sized companies.

We are also using FortiGate.

The initial setup is easy, it's straightforward.

The technical support is good. We have no problems with technical support.

The price is reasonable but it would be great if it was reduced to half the price.

I would recommend this solution. They all have different strengths and weaknesses, it all depends on the environment.

I would rate Sophos XG a nine out of ten.

Hybrid Cloud

Sophos XG is used for network security for RED devices, client servers, and VM servers.

The most valuable feature of Sophos XG is the VBM.

Sophos XG could improve by being more stable and for it to be able to be used for large enterprises.

I have used Sophos XG within the last 12 months.

For small to medium-sized businesses, Sophos XG works well, it is stable.

We have approximately 15 users using this solution in my organization and we do not plan to increase usage.

The support we have received from Sophos XG has been good.

The installation of Sophos XG is simple.

The time it takes for the implementation depends on many factors, such as how many features are required and the size of the business. However, for a small business, the process can take approximately one day.

For small implementations, I can do the process but for larger implementations, I have an assistant.

I recommend this solution to others for small to medium-sized businesses. 

I rate Sophos XG a seven out of ten.

On-premises

I generally use Sophos for the firewall and also for endpoint protection. 

The dashboard is easy to use and quite sensitive, I like it. The reporting offers a lot of detail and that's good. 

The technical support they offer is difficult to access. There is no direct number to call and when you do get hold of them and have confirmation, it takes a while to get a response.

I've been using Sophos XG for about seven months. 

I haven't had any issues with stability. 

Dealing with technical support is not simple. 

The initial setup is straightforward. 

I know a little about Cisco which is less complicated than Sophos, but I prefer the Sophos dashboard. 

I recommend this solution, the only issue is that it's not suitable for enterprise size companies. 

I rate this solution a seven out of ten. 

On-premises

I use Sophos XG mainly as a gateway. It also serves as the DHCP server on my network and is utilized for web control.

The Sophos XG offers intuitive configurations, which is primarily what I find valuable. It is easy to configure due to its graphical interface, reducing the reliance on specialized IT personnel and cuts down on time used for support and troubleshooting.

The reporting side could use improvement. Having more reports on the dashboard would be beneficial. While there might be different tools or licenses for various purposes, having more reports available would be helpful.

I have been working with Sophos XG for nearly five years. I started with Cyberoam and then transitioned to Sophos.

The deployment process was smooth. There were trained engineers available, and it was easy for my team to adopt.

The solution has been stable. It's on 24/7 and has consistently been reliable over the years.

I have not had the need to scale, which might be due to having more capacity than needed.

I rely on local vendor support, so I haven't directly engaged with Sophos technical support.

Neutral

Before Sophos, I used Linux-based firewalls that I configured myself. Cyberoam was my first physical firewall, which naturally progressed to Sophos due to cost considerations and local support.

The initial setup was straightforward. It wasn't a lengthy project, and within three days, the deployment was completed.

I did not use a specific project methodology. I followed my regular project plan, which included an initial meeting to kick off the deployment.

I benefit from reduced reliance on specialized IT skills, especially during staff turnover. The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.

The decision to go with Sophos was influenced by pricing and strong local support.

During my evaluation process, I looked at Cisco and Palo Alto in addition to Cyberoam.

For organizations considering Sophos, it is important to evaluate their network deployment plan, especially if they have a hybrid environment. They should consider if Sophos XG, in its basic deployment, can provide sufficient security or if additional tools are required. I would rate the overall solution an eight out of ten.

On-premises

I was a distributor for Sophos XG products and worked with customers seeking network security solutions. In my current company, we previously used Sophos XG products extensively before switching to other options.

Sophos XG offers a robust solution with quota management features that are per IP and per user, which I find to be very effective. The ability to manage everything in one box is a significant advantage, eliminating the need to purchase separate products for email security and other features. The user interface is user-friendly, offering dashboards with widgets that provide speed and status, making configuration easy. Traffic management is facilitated through various configurations and user self-portals. Additionally, Sophos XG makes administrative tasks seamless by allowing easy navigation and configuration.

The technical support could be improved, particularly in terms of response speed, as there were delays when working with their Indian support team.

Traffic management is facilitated through various configurations.

Sophos XG is primarily suitable for SMB and mid-level enterprise categories, but not typically chosen by high-end enterprises in Sri Lanka.

The technical support could be improved, particularly regarding response speed when working with the Indian team.

Neutral

Previously, we used Sophos UTM before transitioning to Sophos XG.

The implementation of Sophos XG is straightforward and easy.

I worked as a distributor and the setup was handled internally or with assistance from vendors.

During my research, I explored products like Fortinet FortiGate and Netgate pfSense.

I rate Sophos XG eight out of ten. While the implementation was straightforward and easy, the technical support could use improvement. I recommend looking into improving the features and security validations to cater to the needs of bigger companies.

Other

Most of our customers want to block their websites, especially those in the financial sector. They desire access to only required websites while blocking the rest. We have also installed certificate-based scanning for inspection.

Sophos XG provides us with unlimited VPN users, which is very useful. Its in-built reporting functionality is also highly beneficial. Additionally, we are currently utilizing the threat intelligence features.

Sophos XG should concentrate on improving SD-WAN solutions. Currently, the in-built GUI doesn't support configuring SD-WAN. If configuration from the firewall itself was possible, it would be very useful for us. Presently, we rely on Sophos Central to make configuration changes.

I have been working with Sophos XG for over six years.

I would rate the stability of Sophos XG as a nine out of ten.

I would rate the scalability of Sophos XG as a six out of ten. There is room for improvement in the scalability aspects.

The technical support from Sophos is good and satisfactory.

Positive

The initial setup of Sophos XG is simple.

The pricing for Sophos XG is comparatively low. Compared to other firewalls, it is low in price.

I would compare Sophos XG to SonicWall. SonicWall has multiple features, including inbuilt endpoint security and a lot of features compared to Sophos XG.

Overall, I would rate Sophos XG as a seven out of ten.

Hybrid Cloud