I generally use Sophos for the firewall and also for endpoint protection.
Reporting provides a lot of detail, dashboard is easy to use; technical support needs improvement
Pros and Cons
- "Dashboard is easy to use and the reporting offers a lot of detail."
- "Technical support is difficult to access."
What is our primary use case?
What is most valuable?
The dashboard is easy to use and quite sensitive, I like it. The reporting offers a lot of detail and that's good.
What needs improvement?
The technical support they offer is difficult to access. There is no direct number to call and when you do get hold of them and have confirmation, it takes a while to get a response.
For how long have I used the solution?
I've been using Sophos XG for about seven months.
Buyer's Guide
Sophos XG
March 2025
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
What do I think about the stability of the solution?
I haven't had any issues with stability.
How are customer service and support?
Dealing with technical support is not simple.
How was the initial setup?
The initial setup is straightforward.
Which other solutions did I evaluate?
I know a little about Cisco which is less complicated than Sophos, but I prefer the Sophos dashboard.
What other advice do I have?
I recommend this solution, the only issue is that it's not suitable for enterprise size companies.
I rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2025
Product Categories
FirewallsPopular Comparisons
Fortinet FortiGate
Netgate pfSense
OPNsense
Cisco Secure Firewall
Palo Alto Networks NG Firewalls
Check Point NGFW
Azure Firewall
WatchGuard Firebox
SonicWall TZ
Juniper SRX Series Firewall
Fortinet FortiGate-VM
SonicWall NSa
Sophos XGS
Untangle NG Firewall
KerioControl
Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Sophos XG 210 vs Fortigate FG 100E
- What Is The Biggest Difference Between Sophos UTM and Sophos XG?
- What is the biggest difference between Sophos XG and FortiGate?
- Which firewall is better and why: Sophos XG 210 or Fortinet FortiGate 100E?
- Which solution do you prefer: Fortinet FortiGate or Sophos XG?
- What are the main differences in features between Sophos XG and FortiGate 80F?
- Which solution do you prefer: Fortinet FortiGate or Sophos XG?
- How does Meraki MX compare with Sophos XG?
- Which firewall to choose for an SMB to prevent malware damage: Cisco Firepower or Sophos XG?
- Looking for a technical comparison between Sophos XG550 and Fortinet FortiGate 600E
