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reviewer1096965 - PeerSpot reviewer
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
Real User
Very solid and stable, although there are some ADL bugs that require enhancing
Pros and Cons
  • "This is a very stable solution."
  • "The MTR feature needs enhancing."

What is our primary use case?

This solution is generally used for environment protection, using the ADR and MTL features. I'm a system administrator and team leader and we are customers of Sophos. 

What is most valuable?

It is a stable product because it's on the central cloud so there's no management required. 

What needs improvement?

The MTR feature has to be enhanced. There are some bugs on the ADL which need enhancing. 

For how long have I used the solution?

I've been using this solution for two years. 

Buyer's Guide
Sophos XG
March 2025
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Because this is a cloud portal, scalability isn't an issue. It's fully managed by the vendor, we just login to the portal and check the logs and check the updates.

Which solution did I use previously and why did I switch?

We have Sophos firewalls and were planning to do a full integration with XG, but unfortunately this did not happen.

How was the initial setup?

The initial setup is carried out on the portal so you need to work on the configuration with the respective partner and have the portal accessing all of the environment. It's a simple setup. We have deployed this solution on around 200 machines.

What's my experience with pricing, setup cost, and licensing?

We pay an annual license.

What other advice do I have?

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vimesh Avlani - PeerSpot reviewer
Managing Director at Graftronics Pvt Ltd
Real User
Top 5
Provides excellent firewall endpoint and email encryption
Pros and Cons
  • "The solution offers a good firewall endpoint and email encryption."
  • "SD-WAN needs to be improved because it often fails at the network security level."

What is our primary use case?

We are resellers of Sophos XG and I'm the company's managing director. 

What is most valuable?

I like the firewall endpoint and email encryption that Sophos XG provides.

What needs improvement?

As with solutions like Palo Alto and other firewalls, the SD-WAN needs to be rigorously and aggressively improved because when we provide this solution to our customers, it often fails at the network security level. 

For how long have I used the solution?

I've been using this solution for seven years. 

What do I think about the stability of the solution?

The stability of this product is good, we've never had any complaints from our customers. 

What do I think about the scalability of the solution?

The scalability is fine. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs for this product are reasonable. 

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Sophos XG
March 2025
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
reviewer1477533 - PeerSpot reviewer
IT Security Manager at a financial services firm with 201-500 employees
MSP
Ability to be managed by all users; unfortunately there is no tracking
Pros and Cons
  • "Each user has the ability to manage the solution."
  • "Inability to investigate incidents, there is no tracking."

What is our primary use case?

We are customers of Sophos and I'm the company IT security manager. 

What is most valuable?

I like that each user has the ability to manage the solution. 

What needs improvement?

It's a problem that we are not able to investigate incidents, there is no tracking. Security is also lacking in this product. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

Stability is good, no problems. 

What do I think about the scalability of the solution?

Scalability is fine. 

How are customer service and technical support?

Technical support could be improved, it's not great. 

What's my experience with pricing, setup cost, and licensing?

The price is good, it's not an expensive product.

What other advice do I have?

I would not recommend this firewall to others. 

I would rate this product a seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
CEO at Makros SPA
Consultant
It allow us to see literally everything when it comes to traffic in a very easy and intuitive way.

Valuable Features:

  • Web and Application filter
  • Wireless integration
  • Email protection with encryption
  • Reporting and Dashboards

Improvements to My Organization:

Mostly it's related to visibility as this platform allow us to see literally everything when it comes to traffic in a very easy and intuitive way.

Room for Improvement:

I would like to see the possibility to add or block some content directly from the log interface or the live view of the interface so that if I see that an IP address is consuming a lot of bandwidth, I can right click on it and set some kind of policy. Everything else its perfect. 

Deployment Issues:

There was no issue with the deployment.

Stability Issues:

There has been no issue with the stability.

Scalability Issues:

There have been no issues scaling it to our needs.

Other Advice:

Contact a good partner with experience and follow the online KB for doubts. its almost everything there 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1535100 - PeerSpot reviewer
Senior Information Technology Project Manager at a tech vendor with 201-500 employees
Real User
Makes it easy to manage multiple endpoints in a centralized platform, but data traffic analysis could be better
Pros and Cons
  • "I like how you can integrate with other endpoints and Intercept X in one central management platform. I think it's a perfect solution. Sophos will manage everything in one container. You can manage many firewalls or endpoints within one panel."
  • "Data traffic analysis could be better. I think Fortinet products like FortiAnalyzer are very effective in analyzing data traffic. I think it's better than Sophos. It could also be more stable."

What is most valuable?

I like how you can integrate with other endpoints and Intercept X in one central management platform. I think it's a perfect solution. Sophos will manage everything in one container. You can manage many firewalls or endpoints within one panel.

What needs improvement?

Data traffic analysis could be better. I think Fortinet products like FortiAnalyzer are very effective in analyzing data traffic. I think it's better than Sophos. It could also be more stable.

For how long have I used the solution?

I have been using Sophos XG for more than two years.

What do I think about the stability of the solution?

I think Sophos has to concentrate on the latest firmware's stability because we have version 18, and we have many problems with our customers who have this version. I think Sophos has to thoroughly test the firmware before launching it. When you get any update on any hardware device, you get many problems. It's not good.

What other advice do I have?

On a scale from one to ten, I would give Sophos XG a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user1274955 - PeerSpot reviewer
Senior Director of IT Operations at a tech services company with 11-50 employees
Real User
A good tool that offers stable and reliable protection
Pros and Cons
  • "It's a good security tool and it aligns with the rest of our security stack."
  • "The VPN is in need of improvement."

What is our primary use case?

This firewall is being used to protect our site.

What is most valuable?

It's a good security tool and it aligns with the rest of our security stack.

What needs improvement?

The VPN is in need of improvement. For us, it is hard to set up and it not working properly.

For how long have I used the solution?

We have been using the Sophos XG at one of our sites for about a year.

What do I think about the stability of the solution?

This product is part of our infrastructure and we use it every day. The internet stays up with no outages, so I think that Sophos XG is a stable product.

What do I think about the scalability of the solution?

We have not had the need to scale to this point. Our entire organization is protected by it.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to this solution, we were using Meraki. My company has a better partner channel with Sophos, which is why we switched.

What about the implementation team?

Our in-house technical team deployed this firewall.

What other advice do I have?

My advice for anybody who is looking into implementing this product is to trust your techs.

This is a good product, although there is always room for improvement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Administrator IT at Shopfront Limited
Real User
Synchronized security centrally monitors endpoints in real-time
Pros and Cons
  • "This kind of strategic technology makes it much easier to remove malware and address vulnerabilities quickly."
  • "It would be great if the user can have a portal to check on activities related to their account."

What is our primary use case?

We primarily use this solution for bandwidth control, intrusion prevention, and network security.

How has it helped my organization?

We now have visibility into our network.

What is most valuable?

Sophos operates using a Synchronized Security in its XG platform. It is facilitated by an active connection with all of the network endpoints. This connection operates like a heartbeat, notifying the firewall instinctively when an endpoint has been infected or compromised. The firewall then quarantines the problem area and provides detailed information on how the endpoint was compromised. This kind of strategic technology makes it much easier to remove malware and address vulnerabilities quickly.

What needs improvement?

It would be great if the user can have a portal to check on activities related to their account.

For how long have I used the solution?

We have been using Sophos SG for two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at REDCO
Reseller
Nice interfaces and good configuration
Pros and Cons
  • "The most valuable features are its nice interfaces and configuration. The endpoint is also very good."
  • "Areas for improvement would be the access points and the on-premise version, which is very bad."

What is most valuable?

The most valuable features are its nice interfaces and configuration. The endpoint is also very good.

What needs improvement?

Areas for improvement would be the access points and the on-premise version, which is very bad.

For how long have I used the solution?

I've been using this solution for two years.

How are customer service and support?

The technical support is very, very bad.

What other advice do I have?

Sophos is about three or four years behind FortiGate. I would score this solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros sharing their opinions.