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reviewer1096965 - PeerSpot reviewer
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
Real User
Very solid and stable, although there are some ADL bugs that require enhancing
Pros and Cons
  • "This is a very stable solution."
  • "The MTR feature needs enhancing."

What is our primary use case?

This solution is generally used for environment protection, using the ADR and MTL features. I'm a system administrator and team leader and we are customers of Sophos. 

What is most valuable?

It is a stable product because it's on the central cloud so there's no management required. 

What needs improvement?

The MTR feature has to be enhanced. There are some bugs on the ADL which need enhancing. 

For how long have I used the solution?

I've been using this solution for two years. 

Buyer's Guide
Sophos XG
November 2024
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Because this is a cloud portal, scalability isn't an issue. It's fully managed by the vendor, we just login to the portal and check the logs and check the updates.

Which solution did I use previously and why did I switch?

We have Sophos firewalls and were planning to do a full integration with XG, but unfortunately this did not happen.

How was the initial setup?

The initial setup is carried out on the portal so you need to work on the configuration with the respective partner and have the portal accessing all of the environment. It's a simple setup. We have deployed this solution on around 200 machines.

What's my experience with pricing, setup cost, and licensing?

We pay an annual license.

What other advice do I have?

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Administrator IT at Shopfront Limited
Real User
Synchronized security centrally monitors endpoints in real-time
Pros and Cons
  • "This kind of strategic technology makes it much easier to remove malware and address vulnerabilities quickly."
  • "It would be great if the user can have a portal to check on activities related to their account."

What is our primary use case?

We primarily use this solution for bandwidth control, intrusion prevention, and network security.

How has it helped my organization?

We now have visibility into our network.

What is most valuable?

Sophos operates using a Synchronized Security in its XG platform. It is facilitated by an active connection with all of the network endpoints. This connection operates like a heartbeat, notifying the firewall instinctively when an endpoint has been infected or compromised. The firewall then quarantines the problem area and provides detailed information on how the endpoint was compromised. This kind of strategic technology makes it much easier to remove malware and address vulnerabilities quickly.

What needs improvement?

It would be great if the user can have a portal to check on activities related to their account.

For how long have I used the solution?

We have been using Sophos SG for two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sophos XG
November 2024
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
it_user431136 - PeerSpot reviewer
Consultant Information Technology at a tech company with 51-200 employees
Real User
Efficiently protects against malware attacks, gives visibility into ports, apps, and websites
Pros and Cons
  • "My clients gain efficiency in protecting against attacks from malware such as ransomware and hacker attacks. It also provides them efficient internet access control, and full visibility of ports, applications, and websites."
  • "Excellent product, meets most of the security needs of companies of various sizes. You can buy it without fear."
  • "It could offer a DNS Filter for blocking botnet networks."

How has it helped my organization?

My clients gain efficiency in protecting against attacks from malware such as ransomware and hacker attacks. It also provides them efficient internet access control, and full visibility of ports, applications, and websites.

What is most valuable?

  • IPS
  • Very efficient
  • Web Filter
  • Captive Portal with Voucher and Application Control.

What needs improvement?

It could offer other important functions such as a DNS Filter for blocking botnet networks.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Satisfactory.

Which solution did I use previously and why did I switch?

I still use Fortigate, also Sophos UTM. As I'm a solution consultant, I have different clients where each solution fits the environment.

How was the initial setup?

Simple and easy.

What other advice do I have?

Excellent product, meets most of the security needs of companies of various sizes. You can buy it without fear.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
BabarAhmed1 - PeerSpot reviewer
Head Of Solutions at a tech services company with 11-50 employees
Reseller
Feature rich, reliable, good support, and good pricing
Pros and Cons
  • "There are many valuable features."
  • "They need to improve the SD-WAN feature."

What is our primary use case?

We are IT, service providers, here in Pakistan, we provide solutions for our customers.

We deploy this solution for the health care industry, in hospitals.

What is most valuable?

There are many valuable features.

It's a good product.

What needs improvement?

It is not recommended for larger enterprise customers.

They need to improve the SD-WAN feature.

For how long have I used the solution?

As we are service providers, we have deployed multiple deployments of Sophos XG for our customers.

Our clients are using the latest version.

What do I think about the stability of the solution?

Sophos XG is a reliable product.

What do I think about the scalability of the solution?

Sophos XG is easy to scale.

We have eight to ten customers who are using this solution.

How are customer service and technical support?

Technical support is good but there is a delay in response.

The response time needs improvement.

Which solution did I use previously and why did I switch?

We deal with Fortinet and Sangfor as well.

How was the initial setup?

The initial setup is easy to apply. It is not complex.

What's my experience with pricing, setup cost, and licensing?

The product is well priced. We are happy with the pricing.

The license is subscription-based.

What other advice do I have?

I would recommend this solution for less than 5,000 users.

I would rate Sophos XG an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
it_user704991 - PeerSpot reviewer
System Engineer with 51-200 employees
Real User
​The product has much potential to be one of the best on the market according to bang for bucks. But look critically to the features you want and the features that are available with this product.

What is most valuable?

Sophos RED, because this makes it very easy to deploy new sites, without the need of static IP addresses and a completely new firewall setup. The rule-based use is the same as if it were internal to the central site.

Web Protection, because this feature implements rules on user/group basis and this is done on the firewall rules itself. So it is easy to check.

Sophos Sandstorm, because it implements sandboxing so downloaded files are checked by hash or checked by unpacking it in within the Sophos Cloud.

How has it helped my organization?

With its central management console, it implements an intuitive management console with change tracking. So it’s easy to see who has made changes and to keep track of changes.

What needs improvement?

Email Protection has room for improvement. It doesn’t have an intuitive rule base. I would much like it to be like the Sophos UTM software. The level of detail in the settings is much too low.

For how long have I used the solution?

I have been personally using this product for almost two years now.

In our business, we have been using the product alongside the Sophos SG for more than a year now.

What do I think about the stability of the solution?

The first firmware versions were not that stable and had a lot of bugs in it. From Version SF 16 and above, the stability has improved a lot.

What do I think about the scalability of the solution?

We didn’t encounter any issues with scalability as of yet.

How are customer service and technical support?

Technical support, I would rate it as a six, because the technical expertise level from this product is below the level I’m used to. Also, the response times have increased since the launch of Sophos XG.

Which solution did I use previously and why did I switch?

We used the Sophos UTM software. We did switch for some customers to the Sophos XG solution because of the customer’s needs.

How was the initial setup?

The initial setup is pretty straightforward. The only downside is that a Sophos Account is necessary to activate the box. It has an intuitive setup to take care of the basic settings needed to connect to the internet.

What's my experience with pricing, setup cost, and licensing?

Pricing of the hardware box is the same as Sophos UTM, but the licenses are a little more expensive. The most used license is the Enterprise Guard, it implements Network Protection and Web Protection in a bundle with support.

Which other solutions did I evaluate?

We evaluate other options for our customers constantly. We select the product which is best suited to the situation. We evaluate Sophos UTM, Sophos XG, and Meraki.

What other advice do I have?

The product has much potential to be one of the best on the market according to bang for bucks. But look critically to the features you want and the features that are available with this product. Don’t select this product just yet for email filtering, because it is underdeveloped.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
MohamedReda - PeerSpot reviewer
Network Security Engineer at gofaster
Real User
Helpful support, simple installation, but stability could improve
Pros and Cons
  • "The most valuable feature of Sophos XG is the VBM."
  • "Sophos XG could improve by being more stable and for it to be able to be used for large enterprises."

What is our primary use case?

Sophos XG is used for network security for RED devices, client servers, and VM servers.

What is most valuable?

The most valuable feature of Sophos XG is the VBM.

What needs improvement?

Sophos XG could improve by being more stable and for it to be able to be used for large enterprises.

For how long have I used the solution?

I have used Sophos XG within the last 12 months.

What do I think about the stability of the solution?

For small to medium-sized businesses, Sophos XG works well, it is stable.

What do I think about the scalability of the solution?

We have approximately 15 users using this solution in my organization and we do not plan to increase usage.

How are customer service and support?

The support we have received from Sophos XG has been good.

How was the initial setup?

The installation of Sophos XG is simple.

The time it takes for the implementation depends on many factors, such as how many features are required and the size of the business. However, for a small business, the process can take approximately one day.

What about the implementation team?

For small implementations, I can do the process but for larger implementations, I have an assistant.

What other advice do I have?

I recommend this solution to others for small to medium-sized businesses. 

I rate Sophos XG a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project manager at a tech services company with 51-200 employees
Reseller
Provides quality threat protection
Pros and Cons
  • "Sophos XG deployment is easy and rapid."
  • "Sophos XG's web server protection and log viewer could improve. They should also introduce sandboxing."

What is our primary use case?

Our clients from the governmental and enterprise sectors have multiple use cases for this product. 

What is most valuable?

The most valuable feature of this product is threat protection. Filtering and web protection are important as well. 

What needs improvement?

Sophos XG's web server protection and log viewer could improve. They should also introduce sandboxing. 

For how long have I used the solution?

I have about five years of experience with this solution. 

What do I think about the stability of the solution?

The solution's stability is fine. 

What do I think about the scalability of the solution?

There is not much flexibility or scalability with this solution. 

How are customer service and technical support?

The Sophos XG technical support is good. 

How was the initial setup?

Sophos XG deployment is easy and rapid. 

Which other solutions did I evaluate?

Most of our clients that end up choosing Sophos XG also consider Fortinet. However, Sophos XG has a better user interface. It is also better with managing users, updates, and integrating with Active Directory. 

What other advice do I have?

Before deciding on this product, it's important to evaluate the price of the network. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1463193 - PeerSpot reviewer
IT Manager at a manufacturing company with 201-500 employees
Real User
User authentication rules are helpful, but the URL filtering is not good, and it suffers from instability
Pros and Cons
  • "The user authentication rules are very useful."
  • "Sophos needs improvements made to the console, such as host entry or defining rules directly from it."

What is our primary use case?

We use the Sophos XG firewall as part of our network security solution.

What is most valuable?

The user authentication rules are very useful.

What needs improvement?

Sophos needs improvements made to the console, such as host entry or defining rules directly from it.

For how long have I used the solution?

We have been using Sophos XG for the past five years.

What do I think about the stability of the solution?

I do not feel that this is a stable product. URL filtering is not good.

How are customer service and technical support?

I have not had any experience with technical support.

How was the initial setup?

The initial setup is straightforward. It took a week to deploy.

What other advice do I have?

This is not a product that I can recommend to anybody who wants to implement a firewall.

I would rate this solution a four out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Firewalls
Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros sharing their opinions.