Sophos XG Reviews

We use this firewall as part of our security solution.

The most valuable feature is the intrusion prevention system.

The two main areas where this product needs improvement are routing and reporting.

The security can be improved, as well.

I have been using Sophos XG for more than two or three years.

Stability has not been a problem for us.

I am satisfied with the scalability.

The technical support from Sophos is excellent.

I previously used the Microsoft Firewall. It is easy to use but it doesn't the IPS and malware detection capabilities that Sophos has.

The initial setup and configuration are not difficult for somebody with firewall experience. However, for somebody who has not worked on one in the past, it will be complicated.

We had assistance with the deployment.

The price is cheaper than that of some competing vendors.

Prior to implementing Sophos, I tried using a solution by Fortinet. However, it was much more expensive.

My advice for anybody who is implementing this solution is to ensure that somebody with firewall experience handles the deployment.

Overall, I find that this is a good product. That said, there are improvements that need to be made in the routing, reporting, and security.

I would rate this solution a seven out of ten.

• URL Filtering: because of the importance of controlling what and individual might access from the organization’s network. Sophos XG has 90+ categories, providing a level of granularity that eliminates the need to create customized categories.
• IPS (Intrusion Prevention System): because of the importance of preventing hackers from using exploits and other mechanisms that might compromise the network
• Anti-malware: Sophos XG comes with two anti-malware engines: its own and Avira, making the UTM more effective at catching malicious code.
• Control Center: an interface crammed with the most vital information like security issues, appliance performance, and Internet link status.

With a very intuitive and easy-to-use interface, it made it much easier to setup access and business rules, VPNs and to identify issues like Internet link outages and security issues.

Sophos XG lacks link load balancing options like ratio and spill over, both useful in some scenarios.

I also think they might consider improving the RAM of some of the appliances, since there are processes that are very memory intensive.

Lastly, I would say packet monitor is another area for improvement as it lacks capabilities like exporting the capture from inside the GUI tool.

A year and a half.

Yes, on the SFOS Version 15, I had to upgrade the firmware of an appliance since it had a problem with the JAMVM process (an apparently known issue in which that process consumes almost all of the CPU resources).

No.

I would say that Sophos Brazil has an excellent support team.

No.

It was very straightforward. And I credit that to the great job Sophos did on its OS interface, providing different ways of accessing the same option, hiding some of the complexities of a firewall system, and deploying it with many pre-built policies, objects and rules that for most of the environments makes it unnecessary to spend hours tuning the system.

Sophos is clearly trying to position itself as the market leader in the UTM niche. One way they are doing this is by having an aggressive pricing policy and this makes it a good moment to start using their products.

Yes, FortiGate.

Try to have the help of a Sophos Partner for the correct sizing and purchasing of an adequate licensing bundle.

In addition, I would recommend having a PoC in place in order to make sure that the solution is what the organization needs.

It is important to notice that the XG is available for a 30 days free trial and that there are virtual appliances available for the main virtualization platforms on the market.

Sophos XG is an on-premise next-generation firewall with comprehensive features and the console is centralized on the cloud.

Sophos XG could improve Data Loss Prevention(DLP).

I have been using Sophos XG for approximately two years.

Sophos XG is a stable solution.

The scalability of Sophos XG is good.

We have approximately 20 users using the solution.

The support is a bit behind compared to other vendors.

The installation is straightforward and only took one and a half hours.

We have one or two people for the deployment and maintenance of the solution.

My customers pay a license for one or three years to use Sophos XG.

I would recommend this solution to others.

I rate Sophos XG a nine out of ten.

I have found the solution easy to use and fully integrated.

The solution could improve by having better security.

I have been using this solution for one year.

In my experience, I have found it to be scalable.

The installation took approximately one day to complete.

We did the implementation of the solution and we used a team of two.

I would recommend this solution to others.

I rate Sophos XG a nine out of ten.

We mainly use this solution for team meetings. We also implemented the LAN control for Sophos XG.

We have been dealing with this solution for the past four years and we haven't had any challenges or complaints from any of our clients.

We created and configured a VPN for connecting our remote sites to make them more secure and reliable. We also like its two-factor authentication features.

The support service level agreement in regard to the amount of time needed to upgrade things is too low. It should be higher.

I have been using Sophos XG for roughly four years. 

This solution is both stable and secure.

The technical support is good enough. 

I would absolutely recommend this solution to others. It's far better than other solutions available on the market right now. This solution could benefit any organization. 

Overall, on a scale from one to ten, I would give this solution a rating of nine. 

Orchestration of the firewall is the most valuable feature. It is a fast and agile solution. It is good with protection. It is also very easy to deploy and manage, and its user interface is easy to use.

They can lower its price. It is very expensive. We are looking for a less expensive solution depending on our budget. They can also improve it in terms of firewall protection.

I have been using this solution for three years.

It is very stable.

It is very agile.

We didn't have any other similar solution previously.

It is very easy to deploy.

It is very expensive.

I would rate Sophos XG a nine out of ten.

We were able to integrate the solution using existing infrastructure installed, such as different firewalls and security software. We have integrated the solution in multiple sectors, for example, the education and banking sectors. 

UTM appliances have generally improved organization networks and given away to multiple link management, identity management, and easy firewall options. SOPHOS has a better GUI and dashboard which can be easily understood and managed in an organization.

The solution was able to be integrated well with exciting hardware and software and in multiple business sectors.

With the proliferation of fiber connectivity becoming available at our homes, consumers should not have to go and buy another module for fiber to ethernet converters or another device to get the fiber options. I understand all UTM models should have direct SFP ports available so that FFTH is directly terminated to UTM for better management and uptime. 

I have been using the solution for the past five years.

I have found it to be a stable product.

I can say it is more stable rather than scalable. I do not think they have the ability for scalability with the options currently included esp in SMB segment. However, if they did have better options then I believe the product would have better scalability.

Some of our clients have been enterprise and SMB customers. Overall the range of our clients has been between medium and enterprise clients.

The customer support is not that good. We found the support to be extremely slow in response.

I rate Sophos XG support a three out of ten.

We have used other products as well and we understand those products work well which has better and local support. In addition, it depends on the company's focus. SOPHOS has focused on small to enterprise customers but support needs improvement to be in the market. SOPHOS channel partnership program needs also improvement and commitment so that System Integrators and partners are able to pitch the products well in the market. 

Setup is good and the integration is very easy. The technology creates several good products.

We do the deployment and implementation of the solutions.

They should include fiber SFP ports on smaller product models as well and the tools should be improved for scalability.

I can definitely recommend the product because it is good. There is no doubt.

I rate Sophos XG a 6 out of 10.

We use it for monitoring our web access, providing authentication and for security purposes.

We get good usage out of the VPN features and its capability; it is a great feature.

In terms of improvement, one of the features we are having a hard time getting a hang of is MAC addressing, like when we assign IP addresses to a specific MAC address. That is something that can be improved. For the next release, I think, it should have better feature integration.

I have been using Sophos XG for seven years. 

It is a stable solution.

The solution is scalable. We use the product for around 70 to 100 users.

The support that we used was great.

The initial setup was pretty straightforward. The setup took around one to two weeks. 

We did all of the deployment by ourselves and we use one person for maintenance.

I think, for the XG, I think the MAC addressing. We were having a very hard time assigning MAC addresses with specific IP.

We haven't chosen any other product, besides Sophos.

I would rate Sophos XG an eight out of ten.