Sophos XG Reviews

We use it for VPN connectivity with remote sites, as well as general IPS and IDS.

It's a satisfactory solution so far, no problems. It's very easy to use, and we have technical support for any issues, so it's quite good.

It's cost-effective. We are not that big a company. It gives us the features that we need.

• The ease of setting up the VPN connection. 
• The fact they have the cloud management option, I can manage it on a cloud platform. So anywhere I am, I can always manage the firewall.
• The user interface is very user-friendly, so it's very easy for the administrator to make any policy changes.

I would like the update process to be easier, to update the firmware of the boxes. I think it's much better automatically than having to do it manually: Download the file, do network discovery. If they can make the update process much more automatic that would help.

The stability, so far, is actually quite good. I think the only issue we have had is some flapping on the connection, but it was a bug. The support is quite good, so the issue was resolved in no time at all. We have not had many issues at all. It's been working fine.

I don't think this applies in our own case because we just bought the medium-range box, so it's adequate for our needs.

It's very good, very responsive, and they resolve our issues in no time at all.

We were previously using a different solution, a Cisco ASA firewall, but it was not a next-generation of firewall, next-generation meaning it can do unified threat management. We wanted a new solution that would also give us next-generation features, like anti-malware and end-point management and the like. That informed our choice of Sophos.

When selecting a vendor, the stability of the solution and then the technical support are very important. Also, the cost-to-reward ratio, the value we get from the product compared to what we pay for it. In addition, ease of management; how easy is it to manage? If it's too complex to manage it's a problem because you don't want to spend too much time managing it.

It was completely straightforward, but our internal network is not that complex.

We evaluated Sophos vs Fortinet and Sophos vs Cisco. 

The cost of Sophos was more competitive compared to the rest. We also considered the management and it was easier to manage than the rest. That's how we came to our conclusion.

I would rate it an eight out of 10. I don't rate it "perfect" because it can always improve. But the features that come along with Sophos are very, very extensive. It gives me so many options, the ability to remotely manage my firewall from anywhere, given the cloud portal. The solution hasn't given us too many problems at all, and even when we did have an issue, it was resolved.

My advice is to take advantage of the trials, they have a trial on their website where you can see how the cloud management works; you can have a free account for one month and play around with it and see how easy it is to manage. That way you can know if it can handle the services you are going to require. Take advantage of training on their website as well. Check the industry ratings, they are pretty highly rated.

We use Sophos XG to protect our perimeter network and internet access.

One of the most valuable features is the VPN.

Sophos XG should improve on the GDPR features involving data protection and encryption. Security regarding data protection is important.

I have been using Sophos XG since they bought Astaro, and it has been for approximately 15 years.

Sophos XG is stable. We've been using it for a long time. We had a lot of proposals from other vendors, but we decided to stick with Sophos.

We have found Sophos XG to be scalable.

We have approximately 150 people using the solution which includes people that do not know they are using it, collaborators, and administrators that work on it.

We had to use support a few times and the answers we received were straightforward and in a timely manner.

We were using other solutions previously. However, Sophos bought the companies that created them. We kept using the same solution but the name has changed.

The implementation of Sophos XG is not as straightforward as we would expect in the latest versions.

We used a company to do the implementation of Sophos XG. The process did not take very long, it took them approximately two weeks. It did not seem that difficult. Our experience with the vendor's support was very good.

We have a team of four that work on the Sophos XG for maintenance. They are not working on it full-time but they are all skilled to intervene if needed, and the first line of support for the solution.

Sophos XG is a very good solution, and it's cheaper than most of the other vendors. It is really affordable.

We are on a three-year license to use the solution.

I have evaluated other solutions, such as Check Point.

My advice to those wanting to implement this solution would be training is required for the implementation.

I rate Sophos XG an eight out of ten.

I'm aware that there are other solutions that are probably better than Sophos XG, such as Check Point. However, I still find that it's a very good solution for small to mid-size companies.

I am using Sophos XG for network security.

The most valuable features are the reporting, dashboards, and graphical user interface. It gives a good overall picture of what is happening over the network.

There have been some issues when upgrading. For some reason, parts of the configuration become unconfigured, I then have to reconfigure it. I should not need to keep reconfiguring it after upgrades.

I have been using this solution for approximately four years.

The solution is stable.

The solution is scalable.

There needs to be more tutorials and documentation. I have not done a lot of configuration because I need more training.

We were previously using Cyberoam.

The initial setup was not difficult to complete. I have not been trained as a Sophos administrator and it would have been easier if I had training. 

I recommend this solution to others.

I rate Sophos XG a nine out of ten.

We use Sophos XG to provide access to our internal environment, to our infrastructure for our clients.

It is easy to implement.

It is very secure, which is why we have chosen it.

It is already secure but it could be better in terms of other breaches that may occur.

I have been using the latest version of Sophos XG for a few months.

It's a stable solution.

Sophos XG is scalable.

This solution is being used by approximately 800 to 1,000 people.

Technical support is very good. They are very prompt.

I have not used any other solutions before using Sophos XG.

The initial setup is straightforward. It is easy to install and it only took a few hours to do.

You only need one person to maintain this solution.

We have an in-house team to install and deploy the solution. We did not use an integrator.

We pay our licensing fees yearly.

I don't think that it is expensive when you compare it with other solutions available on the market.

We have not had any issues with this solution. I would recommend it and my advice is that people should definitely try it out.

I would rate Sophos XG a nine or a ten out of ten.

Overall the solution works well.

The reporting could be improved in this solution by adding more details.

I have been using this solution for approximately five years.

There used to be problems with the stability of the solution a few years ago but now the solution is stable and reliable.

We have approximately 400 users using this solution in my company and we plan to increase usage in the future.

The technical support has been good.

The initial installation is straightforward.

The solution is priced well.

I am satisfied with the solution.

I rate Sophos XG a seven out of ten.

I use this solution for a firewall and proxy server.

The valuable features of this solution are the VPN, load balancer, and the QoS for splitting the ISP band.

The reports could improve, they do not seem complete and more information could be added.

I have been using the solution for approximately two years.

I am very happy with the stability of the solution.

There are currently five people using this solution in my organization.

The technical support is good and they provided me assistance through email.

The initial setup is easy. It takes approximately three hours to install.

There is a license required for this solution that is priced well and all the features are included.

I would recommend this solution, it is very good.

I rate Sophos XG a ten out of ten.

We mainly use this solution for team meetings. We also implemented the LAN control for Sophos XG.

We have been dealing with this solution for the past four years and we haven't had any challenges or complaints from any of our clients.

We created and configured a VPN for connecting our remote sites to make them more secure and reliable. We also like its two-factor authentication features.

The support service level agreement in regard to the amount of time needed to upgrade things is too low. It should be higher.

I have been using Sophos XG for roughly four years. 

This solution is both stable and secure.

The technical support is good enough. 

I would absolutely recommend this solution to others. It's far better than other solutions available on the market right now. This solution could benefit any organization. 

Overall, on a scale from one to ten, I would give this solution a rating of nine. 

Our main use case of this solution is to support internal clients with virus scanning on laptops and on critical processors.

An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics.

Most of the time we don't use the disk usage, memory or CPU graphs. The main graph we watch is the bandwidth usage.

Additionally, their previous update contained many bugs. They need to ensure that, before releasing a new version, there are not so many bugs.

I have been using this solution for two years.

The solution is stable.

We previously used Caveo Systems, but that was about 10 years ago.

The initial setup is very easy. The licensing and setting up of firewall rules takes some time, but the full deployment took about an hour.

The pricing is economical.

I recommend the solution due to its ease of use and pricing.